• Title/Summary/Keyword: contact service

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Recognition and satisfaction of dental care customers after 1 year national health insurance coverage of dental scaling (스케일링 건강보험 급여화 시행 1년 후 치과의료소비자의 인식도 및 만족도 조사)

  • Lee, Bo-Geun;Lee, Jung-Hwa
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.2
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    • pp.185-193
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    • 2016
  • Objectives: The purpose of the study was to examine the recognition and satisfaction of dental care customers after 1 year national health insurance coverage of dental scaling. Methods: A self-reported questionnaire was completed by 477 dental care customers in Gyeongbuk, Busan, Yangsan, and Gyeonggido from July 18 to September 30, 2014 after receiving informed consents. The questionnaire consisted of general characteristics of the subjects(5 items), subjective awareness of oral health(4 items), recognition of scaling(5 items), and recognition and satisfaction of scaling health insurance(5 items). Data were analyzed using SPSS version 20.0 program. Results: Those who recognized the national health insurance coverage of dental scaling accounted for 80.1 percent and 47.2 percent of them got the health insurance coverage via media advertisements. Those who received the scaling service by health insurance coverage accounted for 73.8% and 66.2% of them were very satisfied with the service. Among the customers, 91.8% were satisfied with scaling health allotment. There was a statistical significance between scaling health insurance and subjective oral condition recognition(p<0.01). Through the health insurance coverage scaling service, the oral health in Korea will improve much. Conclusions: The expansion of health insurance coverage of scaling service will provide the universal oral health care for all people. Owing to low cost service, people will actively try to come in contact with public health service in the future.

Influence of Military Service Experience on Sexual Knowledge, Attitudes, and Behavior of Male College Students (병역필 여부에 따른 남자 대학생의 성지식, 성태도 및 성행동에 관한 연구)

  • Shin, Kyung-Rim;Park, Hyo-Jung;Shin, Mee-Kyung
    • Korean Journal of Adult Nursing
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    • v.21 no.1
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    • pp.77-85
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    • 2009
  • Purpose: This study aimed to identify the difference of sexual knowledge, attitudes, and behavior of college students who fulfilled military service and those who did not, for providing basic data for developing nursing interventions for the college students. Methods: This study used a descriptive research design. The subjects of this study were 3,741 male college students. Data were collected through personal interviews using questionnaires from November to December 2007. The sexual knowledge, attitudes, and behavior measurement tool was used. The collected data were analyzed by descriptive statistics, t-test and chi-square test. Results: The major findings of this study were as follows: 1) There was a statistically significant difference in sexual knowledge of contraception / abortion(p = .002, t = 3.16), venereal disease(p = .006, t = .2.73), sexual attitude of sexual behavior(p = .002; t = 3.13) and sexual double think(p = .047, t = 1.98) according to military service 2) There was a statistically significant difference in sexual behavior experience frequency of 9 items(friendship with opposite sex, kiss / embracing, petting, porno magazine / porno video contact, masturbation, sexual intercourse via anus, sexual intercourse via mouth, cause pregnancy, cause abortion: p < .000, $x^2$ = 39.47; p < .000, $x^2$ = 55.88; p < .000, $x^2$ = 46.76; p = .034, $x^2$ = 6.77; p = .017, $x^2$ = 12.05; p = .003, $x^2$ = 14.24; p < .000, $x^2$ = 47.70; p < .000, $x^2$ = 23.86; p < .000, $x^2$ = 21.84) respectively according to military service. Conclusion: The results of this study indicate that sexual knowledge, attitudes and behavior differ before and after the experience of military service, so further study for detecting military sex culture character effecting difference in sex knowledge, attitudes and behavior is needed.

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The Factors (Job Burnout, Job Engagement, the Workplace Safety) Influencing Employees' Job Satisfaction in School Food Service Operations (학교급식 조리종사자의 직무 만족도에 영향을 미치는 직무 소진, 직무 관여 및 조리작업안전에 대한 인식)

  • Song, Nam-Chung;Lee, Hye-Sang;Lee, Kyung-Eun
    • Korean Journal of Community Nutrition
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    • v.12 no.5
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    • pp.606-616
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    • 2007
  • The study was conducted to investigate the influences of food service employees' job burnout, job engagement, and workplace safety perception on their job satisfaction. A survey was administered on 589 school food service employees in Gyeongbuk from December 5, 2005 to February 18, 2006. The final response rate was 71% (N= 416); the data were analyzed using SPSS Windows (ver. 12.0). A majority of the respondents were females (99.0%) and 40 years old or older (75.3%); 84% were temporary contact-based or irregular workers. Among the job burnout dimensions, exhaustion ($2.98{\pm}0.59$) was rated higher than cynicism ($2.33{\pm}0.54$), while professional efficacy level ($3.61{\pm}0.47$) was relatively high. In terms of job engagement, the means of absorption ($3.67{\pm}0.49$) and dedication ($3.65{\pm}0.52$) were higher than that of vigor ($3.22{\pm}0.46$). A systematic environmental level ($3.15{\pm}0.58$) was lower than safety knowledge level ($3.63{\pm}0.49$) among the workplace safety statistics, whereas the anxiety level ($3.25{\pm}0.74$) was relatively high. The food service staff were more satisfied with 'supervisors' and 'co-workers' than with 'pay' and 'promotion'. A hierarchial regression analysis revealed that dedication, absorption, systematic environment, and safety knowledge were significant factors to increase job satisfaction and exhaustion which significantly decreased their job satisfaction.

Relation with Hospital Quality of Service, Customer Satisfaction, Reuse (병원서비스품질, 고객만족, 재이용 의도간의 영향 관계)

  • Choi, Seung-Il;Kim, Dong-Il
    • The Journal of the Korea Contents Association
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    • v.10 no.6
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    • pp.344-351
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    • 2010
  • Recently the demand for hospital care, while gradually increasing to expand the variety of new and carries on with the competition is faced. The quality of hospital services in this reality retain the right to survival and development of the hospital, the hospital, as well as the capabilities of the original competitive assessment is a key factor. Therefore, this study focused on hospital quality of service to the customer service center into contact with the contents of the results were comprehensive evaluation. In this study, a variable that is committed, the hospital service quality and customer satisfaction, and relationships about reuse of the hospital, the hospital's strategic management could be because of the foundation. The study quality of hospital services and customer satisfaction, and reuse of the impact of the relationship between the quality of service in the hospital, the patient happy, very significant according to the reuse of. A customer-centric future, these results provide guidelines for hospital management can be applied to further strengthen competitiveness are expected.

The Study on the Present Status and Implications of Public Benefits linkage in Assistive Technology Center (장애인보조기구센터의 공적급여 연계 현황과 시사점 연구)

  • Lee, J.H.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.8 no.3
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    • pp.221-226
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    • 2014
  • The purpose of this study is to suggest improvement directions and analysis of assistive technology service linkage on public benefits in local assistive technology center. The service steps and the main program parts of public benefits linkage in local assistive technology center was identified, and the present status of associated repair works and contact suppliers of assistive technology device in local community was investigated. The result showed the most common level of associated status to provide information of assistive technology devices in public benefits. All the centers provided repair service, and it was typically performed to light maintenance. The centers offered with associated professional repair service supplier for high maintenance service. The connection with assistive technology device supplier appeared a lot of regional difference. Henceforth, the centers will be required to distribute more various assistive technology devices, it is necessary upgrading the quality of information and interaction with the public benefits supporting organizations through its expansion, and it is need to ensure based on policy through the analysis of the effectiveness about linkage.

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Exploring the Moderating Effect of Security Awareness on Trust and Service Value in Website (품질 관점에서 웹사이트의 신뢰와 서비스가치, 그리고 보안인식의 조절효과)

  • Park, Jun-Gi;Lee, Hyejung;Kim, Gibum
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.27 no.5
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    • pp.1217-1232
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    • 2017
  • Because websites contain personal information such as address, contact information, etc., Attention about website security is required. This research is a study to examine that user's security awareness has a moderating effect on the relationship between website quality factors and trust, information and service value on websites holding personal information. As a result of questionnaire survey of the secondary school students and parents 635 people, website quality factors excluding usability positively affected trust of the website. Information quality on the website had a positive influence on service value and service value also affected trust. User's security awareness about the website has a moderating effect on the relationship between information and service value. The result of this research means that users are not continuously using websites with a low security level. Based on the results of this research, we presented theoretical and practical suggestions for the stakeholders of websites.

A study on the Metaverse based memorial service platform

  • Lee, Byong-Kwon
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.5
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    • pp.93-100
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    • 2022
  • Korea's ancestral culture has limited travel and contact due to Corona (COVID-19). In addition, Korean ancestral culture meets in person to commemorate the deceased. In this paper, we propose a non-face-to-face metaverse memorial platform service that can commemorate the deceased and perform ancestral rites in the cyber world (virtual reality) by applying the metaverse technology. The services proposed in the study consisted of a remembrance hall that displays the life story of the deceased, a ancestral hall that conducts ancestral rites for the deceased, and a deceased pavilion that checks the remains and wills of the deceased. In addition, the virtual reality device (HMD: Head Mounted Display) set the teleportation and content resolution to 4K to minimize dizziness. In particular, the priests applied interaction technology to provide an immersive service for ancestral rites between family members. The researched memorial hall metaverse service is a metaverse-based platform service that allows anyone to commemorate the deceased as a family unit in a non-face-to-face state rather than face-to-face.

Behaviour and design of demountable steel column-column connections

  • Li, Dongxu;Uy, Brian;Patel, Vipul;Aslani, Farhad
    • Steel and Composite Structures
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    • v.22 no.2
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    • pp.429-448
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    • 2016
  • This paper presents a finite element (FE) model for predicting the behaviour of steel column-column connections under axial compression and tension. A robustness approach is utilised for the design of steel column-column connections. The FE models take into account for the effects of initial geometric imperfections, material nonlinearities and geometric nonlinearities. The accuracy of the FE models is examined by comparing the predicted results with independent experimental results. It is demonstrated that the FE models accurately predict the ultimate axial strengths and load-deflection curves for steel column-column connections. A parametric study is carried out to investigate the effects of slenderness ratio, contact surface imperfection, thickness of cover-plates, end-plate thickness and bolt position. The buckling strengths of steel column-column connections with contact surface imperfections are compared with design strengths obtained from Australian Standards AS4100 (1998) and Eurocode 3 (2005). It is found that the column connections with maximum allowable imperfections satisfy the design requirements. Furthermore, the steel column-column connections analysed in this paper can be dismantled and reused safely under typical service loads which are usually less than 40% of ultimate axial strengths. The results indicate that steel column-column connections can be demounted at 50% of the ultimate axial load which is greater than typical service load.

Epidemiological study for infection route of brucellosis in a infected dairy farms (Brucella 감영농장에서 감염경로의 역학적 연구)

  • 윤여백;김영진;김추철;노영선;권미순;김철민;임채웅
    • Korean Journal of Veterinary Service
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    • v.27 no.2
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    • pp.159-164
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    • 2004
  • A dairy farm that has been suffered continuously(more than 2 years) from brucellosis in Korea in spite of repeated legal test-and-slaughter was investigated the main source of infection in the farm. All cattle(22 milking cows, 44 heifers, 60 calves, 8 bull), dogs(3 mixed breed), feces from wild birds(3 samples), drinking water(3 sites), and soil in the paddocks(14 sites) inside the farm were examined with serological and/or bacteriological methods including specific DNA detection with PCR method. Brucella spp in the milk and blood were detected in 12/22 and 5/22 milking cows, respectively, although all of them were negative with conventional tube agglutination test. The number of serologically positive heifer was 15(15/44), but the isolation of Brucella spp was succeeded in the only 11(11/15) of them. Brucella were detected in vagina 1(1/11) and nasal(3/12) excretion in serologically positive heifers. All the three dogs were serologically positive, and Brucella spp were isolated from their blood. However, Brucella spp were not detected in the drinking water, soil in the paddocks, nor the feces of wild birds. The results suggest that milking cow secrete Brucella spp through milk, genital tract and nasal cavity, which are the major source of infection in this farm, The main infection route of Brucella spp is contact to contact with Brucella spp excreting animals rather than environmental contamination. The animals, living together with infected cow such as dogs, are the readily susceptible and are required to be examined for Brucella spp.

Serological survey of rabies virus from the stray dogs in Seoul (서울지역 유기견의 광견병 바이러스 항체 분포 조사)

  • Kim, Neung-Hee;Chae, Hee-Sun;Son, Hong-Rak;Kang, Young-Il;Lee, Jung-Hark;Kim, Se-Gon
    • Korean Journal of Veterinary Service
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    • v.34 no.4
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    • pp.297-301
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    • 2011
  • Rabies virus is transmitted most commonly through a bite from an infected dog. Especially, stray dogs that are not excluded from contact with rabid wild animals can become rabies vectors. Therefore, serological survey of rabies virus from stray dogs in Seoul Metropolitan City was carried out in this study. To investigate prevalence of rabies antibodies in the stray dogs, serum samples were taken from 500 stray dogs between April and December 2010. Antibodies to rabies virus were detected by indirect ELISA. Of 500 tested sera, 147 (29.4%) were positive to rabies virus. Prevalence rates of rabies antibodies(PRRA) in northern and southern Han river region of Seoul were 26.4% and 33.2% respectively. PRRA in male and female dogs were 33.6% and 26.1% respectively. PRRA in less than 1 year, 1~2< years, 2~3< years, 3~5< years, 5~10< years and over 10 years old dogs were 12.7%, 21.6%, 26.4%, 36.4%, 32.5% and 46.4%, respectively. These results indicates that antibody seroprevalence to rabies is still not enough to prevent rabies and rabies vaccination is required to enhance the seroprevalence in the dogs. To improve the situation, measures to raise public awareness of rabies and its prevention is needed. Also, reducing stray dogs and keeping companion animals from contact with wild animals are indispensable for the prevention of rabies.