• 한국지능시스템학회논문지
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• 제13권5호
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• pp.552-557
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• 2003

인터넷과 정보기술의 발전은 이제까지 큰 연관성을 가지지 못하던 생산업체와 소비자를 연결하는 다양한 접점을 제공하고 있다. 이러한 소비자와의 접점의 확대는 생산업체가 소비자의 요구를 직접적으로 확인하고 상품의 변경이나 개발에 반영할 수 있는 기회를 마련하였지만 생산업체가 소비자의 요구를 받아 생산에 반영시키기 위한 연구는 미흡한 실정이다 본 연구는 제품을 생산하기 위해 다양한 공급자로부터 부품이나 원자재를 공급받아야 하는 구매자의 입장과 공급자의 입장을 동시에 고려한 공급자 평가방법에 관한 것이다. 제품을 구매하는 고객의 요구를 기반으로 평가항목을 구성하여 구매자는 최적의 공급자를 선택할 수 있고 공급자는 경쟁력 강화의 기회를 제공하도록 설계하였다.

• 한국식생활문화학회지
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• 제34권2호
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• pp.184-200
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• 2019

This study aims to establish a strategy for selling kimchi to satisfy the needs and wants of European consumers through survey, FGI, and IDI. All survey participants were Europeans and were selected on the basis of their kimchi awareness. For the quantitative survey, 246 participants 15 years or older were selected; for FGI, 33 participants aged between 20 and 49 were selected; and for IDI, eight chefs were selected. The survey included four steps of 'Awareness-First try-Needs-Future consumption'. The participants got to know kimchi through the Internet; for example, by visiting Korea and Hallyu, and suggested positive comments, including 'fancy' and 'exotic.' While satisfaction with kimchi sharply decreased due to taste and appearance in the first try of kimchi, it is important to provide the best first-try experience. It also showed that important needs for kimchi are 'hot sensation', 'crunchiness' and 'presentation'. They gave a negative answer to combination with traditional cuisines of their own country, but provided positive comments for benchmarking the use of traditional pickled foods. This study suggests that it may be necessary to implement a two-track strategy by the traditional kimchi as a 'strategic product' and localized kimchi as a 'key product'.

• 디자인학연구
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• 제19권5호
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• pp.243-254
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• 2006

매니아는 트렌드와 소비의 주체라는 점에서 마케팅의 파급력이 크다. 그렇기 때문에 매니아들의 심리적 동인인 니즈와 원츠를 읽어내고 세그먼트를 찾아내는 것이 무엇보다도 먼저 실행되어야 한다. 본 연구는 디지털 제품 매니아 시장세분화에 대한 통찰력을 얻기 위한 탐색적 연구로 혁신적 소비자에 관한 선행연구 스케일들을 이용하여 국내 매니아 커뮤니티의 이용자들이 어떤 성향을 갖는지, 선행연구와 어떤 차이를 보이는지, 그들의 구매우선순위와 가치항목은 무엇인지를 알아낸다. 이를 토대로 매니아 유저를 심층면접한 후 분석하여 새로운 매니아 세그먼트를 발견하고 분류하는 데 연구의 초점을 두었다. 우리나라의 디지털 매니아들이 소비자로서 어떤 구매행태를 보이고, 어떻게 구매로 이르는 의사결정을 하는지, 매니아들의 잠재 니즈는 무엇인지를 해석하고 새로운 매니아 세그멘트를 발견함으로써 디지털 매니아의 성향 및 실태에 대해 접근할 수 있으며 추후에 이뤄질 매니아 타켓 마케팅과 디자인의 전략적 단서를 제시하고자 한다.

• 복식문화연구
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• 제10권3호
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• pp.236-247
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• 2002

In spite of the bad conditions of fashion companies: the number of licit wear consumers in Korea are increasing because knit wear gives a body with an comfort action. Domestic knit wear industry, however, doesn't have any standard fur satisfying consumers'needs and for quality estimation on that. So we examined the knit wearers'conception of the quality to broaden the knowledge of knit wear and produce better products. The purpose of this study was to find out the factors of wearer's perception. This study carried out through a qualitative approach. The subject of this study were 17 single women who were 20's and living in Seoul and Kyoungki province. The item of this questionary was as follow: 1) what they know about knit wear and how much they are satisfied with that 2) what the wearers think the problems of knit wear are 3) how knitted wear industry can satisfy consumers's needs and take into account consumer feedback in product development The results of this study were summarized as follows. 1. The wearers had no knowledge about materials, sewing methods, patterns, knitting methods, and gage. 2 The wearers didn't recognize the differences between the products by famous brand and obscure conventional market. For that reason, the high price knit wear wont satisfy wearer. 3. The wearers didn't prefer the revealing their body shapes. 4. Laundering was the big problem which was they chosen the knit wear. They take it for granted that the knit wear needs dry-cleaning or hand-washing. Knit wear industry tries to make it easy laundering by development knit material.

• 한국임상약학회지
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• 제25권1호
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• pp.42-49
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• 2015

Objective: The aim of this study was to investigate the difference of perception on direct-to-consumer advertisement (DTCA) of prescription drugs between healthcare providers and consumers. Methods: The online and offline survey was conducted from May 26th to June 5th, 2013. The questionnaire was composed of 15 items about perception on DTCA of prescription drugs. Results: A total of 215 healthcare providers and 202 consumers responded to the questionnaire. Consumers had an overall positive attitude on permitting DTCA of prescription drugs and carried favorable views about the influence of the DTCA of prescription drugs on providing drug information, promoting communications between healthcare providers and consumers, and improving images of healthcare providers. Healthcare providers displayed negative perception for the needs of permitting the DTCA of prescription drugs compared to consumers. They showed somewhat skeptical perception about the influence of the DTCA of prescription drugs on necessities and efficiencies of delivering drug information, promoting communications between healthcare providers and consumers, and improving images of healthcare providers. Both healthcare providers and consumers were concerned about the increase of drug prices following the increase in advertisement expenses of pharmaceutical products. Conclusion: This study identified the perception differences on direct-to-consumer advertisements of prescription drugs between healthcare providers and consumers. This study could be of much help in the process of review on permitting DTCA of prescription drugs in Korea.

• 한국병원경영학회지
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• 제22권3호
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• pp.118-132
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• 2017

This study developed key elements of dental service guidelines for the disabled patients. In order to provide consumer-oriented service guidelines for the dental patients with disability, service design method was applied. Using service design method guided by the double diamond design process, this study implemented consumer survey, observation, and contextual interviews for consumers' needs assessment. And customer journey map, mind maps, and blueprints were utilized to visualize consumer needs and guidelines for dental care services for the disabled. According to the study, disabled consumers have needs for expertise of the medical staff, dental care institutions specialized on the disabled, financial support, establishment of the facilities for the disabled, comfortable atmosphere in the institutions, and communication with medical staffs. Based on the needs of the disabled, 5 key elements of the dental care services were developed: convenience, expertise, empathy, financial support, and education and management. And service design guidelines were proposed to implement key elements of dental care services for the patients with disability. This study is significant in that it is the first attempt to apply the service design technique from the consumer perspectives in the field of dental care for the disabled. Furthermore the process of this study has become a reference that can be utilized and applied to other medical institution.

• 패션비즈니스
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• 제28권3호
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• pp.16-33
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• 2024

This study investigated the role of YouTube in providing fashion information and explored how fashion companies and individual YouTubers used this platform to communicate with consumers and disseminate fashion contents. This research identified two main types of YouTube information providers: fashion companies and fashion YouTubers. It focused on characteristics of YouTube fashion information (such as informativity, novelty, usefulness, authenticity, and enjoyment) and their impact on consumer needs satisfaction, information satisfaction, and information acceptance. An online survey was conducted with female consumers aged 20 to 39 years, analyzing responses to assess how YouTube fashion information affected consumer behavior and decision-making. Using SPSS for statistical analysis, results indicated that usefulness and enjoyment significantly influenced information acceptance, particularly with fashion companies showing a stronger impact from usefulness, while authenticity and enjoyment were more influential for fashion YouTubers. Moreover, mediating effects of consumer needs satisfaction and information satisfaction on the relationship between fashion information characteristics and information acceptance were examined. Findings revealed that various characteristics had different mediating effects based on whether the information provider was a fashion company or a fashion YouTuber. Notably, enjoyment and authenticity played crucial roles in mediating consumer needs satisfaction. Overall, this study provides insights into how YouTube serves as a vital channel for fashion information, influencing consumer satisfaction and behavior. It also offers practical implications for fashion marketers on how to leverage YouTube effectively to meet consumer needs and enhance information acceptance, thereby proposing strategic marketing recommendations for fashion companies and YouTubers.

• 한국문헌정보학회지
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• 제51권4호
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• pp.161-181
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• 2017

본 연구는 모바일 건강 애플리케이션을 활용하여 건강행위를 변화시키는 건강정보소비자 들이 그 역동적인 단계적 변화에 따라 추구하는 건강정보 탐색행태를 관찰하고자 하였다. 이를 위해 본 연구는 변화단계모형(Stages of change)을 이론적 틀로 사용하여 각 단계에서 나타나는 건강정보소비자들의 인식, 정보요구 및 탐색행태의 변화를 분석하였다. 본 연구에는 총 30명의 대학생 이용자들이 참여하여 3개월 동안 건강 애플리케이션을 사용하면서 금연, 금주, 및 규칙적 운동 등의 건강행위의 변화를 시도하였으며, 그들의 경험을 바탕으로 서면인터뷰를 실시하였다. 연구결과에 따르면, 연구 참여자들은 소셜 미디어와 인터넷을 포함하여 다양한 정보원을 사용할 뿐 아니라 정보요구에 따라 상이한 정보원을 탐색했다. 특히, 실행단계에 접어든 소비자들의 본격적인 건강 앱 활용에서 나타나는 정보요구와 정보탐색행태는 특별히 건강 앱을 통한 건강정보서비스의 함의를 시사한다. 또한, 행위변화를 시행하면서 경험하는 스트레스 관리와 퇴보(relapse), 그리고 행위변화의 긍정적 및 부정적 효과는 건강정보제공자에게 소비자의 건강행위변화를 지원할 수 있는 통찰력을 제공한다.

• 디자인학연구
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• 제19권5호
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• pp.363-372
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• 2006

현대는 여성이 소비를 리드하는 시대라고 할 수 있을 만큼 소비시장에서 여성의 파워가 신장되고 있고, 기업들은 기존시장의 과다경쟁과 포화상태에서 벗어나기 위해 여성이라는 소비시장으로 눈을 돌리고 있는 상황이다. 더욱이 소비자 욕구가 다양화되어가는 추세에 부응하기 위해 기업들은 새로운 시장 전략으로써 여성시각에서 상품과 서비스 개발을 적극적으로 전개해야 할 필요성이 커지고 있다. 앞으로 소비시장의 주역으로 주목받고 있는 여성들만의 독특한 문화에 대한 세밀한 관찰과 이해, 조사연구의 필요성이 커지며 지속적으로 수행하는 기업만이 시장선점에 앞장설 수 있을 것이다. 자동차업계도 예외는 아니어서 볼보, 포드자동차를 중심으로 여성전용 자동차 디자인 및 편의장치 개발에 심혈을 기울이고 있으며, 1998년 대우자동차의 '라노스, 줄리엣'을 시작으로 국내에서도 여성자동차 유저를 위한 디자인이 적용되고 있다. 그러나 국내에서는 구체적이고 연구결과가 제시되고 있지는 않은 실정이다. 본 연구는 여성자동차 유저의 중요성을 제기하고, 실내편의장치를 중심으로 여성자동차 유저의 특성 및 니즈를 조사, 분석하여 그 결과를 적용한 디자인을 제안하여 여성구매자들의 중요성을 인식시키는데 목적이 있다.

• 복식문화연구
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• 제25권2호
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• pp.192-205
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• 2017

Modern men are much more interested in their appearance than ever before, as well as showing an increased need for uniqueness in order to construct their own sphere and pursue differentiation from others. Besides, changes in life style and the aesthetic sense are causing men to pursue various kinds of clothing benefits so that they want a suit with characteristics beyond the stereotyped design and style. They have started to be actively engaged in clothing purchases, forming a driving force for the growth of the male suit market. Hence, this study has significance in that it offers data conducive to consumers' custom suit purchase by reviewing data on the present condition of the custom suit market and bespoke suits. In addition, it aims to give a summary on the theoretical bases of preceding studies, including the need for uniqueness, pursuit of clothing benefit and concern for the appearance of male consumers, as well as examining the factors that influence on their bespoke suit purchase intentions. Accordingly, this work intends to construct a basic environment for consumers to approach the custom suit market easily and pave the way for male suit markets through offering marketing data and information that is helpful for custom suit-related markets.