• Title/Summary/Keyword: comprehensive quality

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Regional Development Attractiveness Measurement Considering the Comprehensive Air Quality Index (통합대기환경지수를 고려한 지역개발 매력도 측정)

  • Lee, Byung-Hark;Jung, Nam-Su
    • Journal of Korean Society of Rural Planning
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    • v.28 no.4
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    • pp.11-18
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    • 2022
  • Recently, the relevance of the Air Quality Index considering major factors related to the air environment and the local economy and community was analyzed in abraod. In Korea, a comprehensive air-quality index has been proposed. In this study, the comprehensive air-quality index and the index that can integrate Gross Domestic Product per capita were summarized as regional attractiveness. As a result of the analysis, Ulsan, Chungnam, Seoul, Chungbuk, and Jeonnam had the highest Gross domestic product per capita, and Jeju, Gyeongnam, and Gyeongbuk had the best Comprehensive air-quality index, and Ulsan had the highest attractiveness. As a result of the correlation analysis, it was found that there was no correlation between the two variables, Gross domestic product per capita and Comprehensive air-quality index, because various factors such as topographical characteristics, hazardous substances, and local government's efforts were not taken into account. As a result of sensitivity analysis, Ulsan had the highest sensitivity and variance for Gross domestic product per capita and Comprehensive air-quality index. As for the relative ratio of attractiveness between regions, Ulsan's attractiveness was 2.95 times that of Daegu's, indicating a large difference between regions.

An Empirical Study of Comprehensive Health Screening Medical Service Quality with Kano Model and PCSI Index (Kano 모델 및 PCSI 지수를 활용한 종합건강검진 의료서비스 품질에 대한 실증적 연구)

  • PARK, Ae-Jun
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.71-82
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    • 2019
  • Purpose - This study aims to identify the priorities of medical service quality improvement by customer satisfaction characteristics and potential customer satisfaction improvement (PCSI) index based on the dualistic quality classification of Kano Model (1984) for Comprehensive Health Screeening Center in General Hospitals and Centers only for Comprehensive Health Screening and suggest a direction for future improvement. Research design, data, and methodology - Through advanced research on health screening medical service quality, this study set four service quality factors, including tangible, human, process and supportive factors, and 39 measurement items. Based on these items, the study used 117 questions, which consist of dualistic quality factors, customer satisfaction coefficients, positive and negative questions for PCSI index and questions for current satisfaction. 300 effective samples were collected for adults in their 20s who experienced health screening service in Seoul, Gyeonggi-do and Incheon within the past two years. Collected data were input in the quality evaluation duality table to categorize quality factors and calculate customer satisfaction coefficients by Timko(1993). The study also analyzed PCSI index in comparison with current satisfaction and identified priorities in quality improvement. Results - It was found that the most urgent factors to improve the quality in both groups were adequate waiting hours and emergency response for complications, which are process factors classified as unitary quality. It is urgently needed to improve the quality as the PCSI index was high in supportive factors (complaint response team) as attractive quality in Comprehensive Health Screening Center in General Hospitals and in process factors (prevention of infection) as unitary quality in Centers only for Comprehensive Health Screening. As the PCSI index was low in space use as a tangible factor, it was found that the current level can be maintained instead of improvement. Conclusions - To improve the health screening medical service quality, it is required to focus on process factors (adequate waiting hours, emergency response for complications, prevention of infection) and supportive factors (complaint response team) among service qualities perceived by users. It is proposed to ensure continuous efforts to manage and reinforce priorities as a direction for future improvement in health screening service.

An Empirical Analysis of Comprehensive Competitiveness Evaluation Model on the Korean Manufacturing Sector (종합경쟁력 평가모형의 개발 및 측정에 관한 연구: 한국 제조업부문을 중심으로)

  • 임양택;임채숙
    • Journal of Technology Innovation
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    • v.12 no.1
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    • pp.67-114
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    • 2004
  • This study attempts to integrate causal model with competitiveness evaluation model, both of which have developed independently of each other, in connection with many studies on PMES (performance measurement and evaluation system) including the BSC (balanced scorecard) of Kaplan and Norton (1992, 1996). For this attempt, this study is composed of four analyses : First, this study develops a structural model for evaluating and diagnosing corporate ‘comprehensive’ competitiveness including quality competitiveness, derive CCI (comprehensive competitiveness index) and QCI (quality competitiveness index) ; Second, this study analyzes the determinants of quality competitiveness, the impacts of quality competitiveness, on product design and product reliability, and the impacts of product design and product reliability on quality competitiveness in the comprehensive competitiveness evaluation model of this study. Third, this study empirically identifies the positioning of product design in the quality competitiveness evaluation model of this study and the functional relationship between product design and other functions : product development, manufacturing, marketing, and marketing, and sales in the same comprehensive competitiveness evaluation model, estimate the determinants of product design and its impacts, thereby providing some empirical findings for the foundation of design management theory, and Fourth, this study identifies the positioning of product reliability in the same quality competitiveness evaluation model, estimate the reliability function and the functional relationship between product reliability and other dimensions of product quality, and tests the hypotheses on the causality of product reliability.

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Study on the Effect of the Rural Development Projects on the Quality of Life for Residents in Rural Areas (일반농산어촌개발사업이 농촌 지역주민 삶의 질에 미치는 영향)

  • Park, Jun-Gyu;Kim, Min-Su;Kim, Yeong-Ha
    • Journal of Korean Society of Rural Planning
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    • v.23 no.4
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    • pp.75-90
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    • 2017
  • The study was intended to identify the effect of the rural development projects (comprehensive improvement of the seats of Eup and Myeon and regional unit comprehensive development projects) on the quality of life in rural areas against local residents living in areas subject to those projects by means of structural equation modeling based on covariance structure analysis. The result indicated that perception factors affecting the quality of life for residents in rural areas by the projects included 'improvement in spatial environment', 'increase in vitality of rural areas', and 'promotion of community activities.' It was also suggested that 'improvement in spatial environment' and 'increase in vitality of rural areas' have significantly positive effect on the quality of life for residents in rural areas while the former has relatively higher correlation. In comparison between comprehensive improvement of the seats of Eup and Myeon and regional unit comprehensive development projects, it was analyzed that all the perception factors of the comprehensive improvement of the seats of Eup and Myeon have effect on the quality of life for residents in rural areas indicating that comprehensive improvement of the seats of Eup and Myeon is more effective than regional unit comprehensive development projects in promoting the community activities. It means that existing rural development projects have been promoted to improve spatial environment rather than improving the quality of life for residents in rural areas. Thus, it is considered that the rural development projects in future should seek for a sense of community so that they can induce voluntary participation by local residents.

A Study on the Standards for Implementation of Comprehensive Dependability Management System (신뢰성경영시스템 구축을 위한 규격조사)

  • Kim, Jong-Gurl;Jung, Back-Woon;Lee, Mun-Kyo
    • Proceedings of the Safety Management and Science Conference
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    • 2008.11a
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    • pp.589-598
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    • 2008
  • Nowadays worldwide leading companies try to establish more efficient and comprehensive management system for getting high quality, reliability and safety. In this paper, we investigate standards for quality management, dependability management and risk management. We also suggest an integrated and comprehensive system of quality(ISO/TS16949), dependability (IEC60300)and risk(JIS Q2001).

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A Study on Establishment and Control of the Quality Control Policy (품질관리 방침의 설정과 관리에 관한 소고)

  • 이상억
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.8 no.11
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    • pp.35-43
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    • 1985
  • In this paper we will concentrate on the Quality Control Policy which should be enforced as a part of the Total Quality Control considers the global concepts, the establishment Procedures, and the evolution and operation of Quality control policy to achieve effectively it. For enforcement of the Qualify control policy shall be focused for considerations : (1) suggestion of the optimum control policy (2) suggestion of a comprehensive plan and promoting method quality control (3) suggestion of matters that need special consideration at the time of decision of a comprehensive management of control policy thereof. (4) A comprehensive Proposal (5) suggestion of a plan for progress of the Quality control system and the supplementary plan In the future, accordingly, establishment d its own policy control level is desirably more reasonable, and the Total Quality Control System that employes the control efficiency of periodical and systematic and rationalization and radical reform of the enterprise management problem as the restrictive conditions must be applied for quality control system.

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The Influences of Self-Leadership, Role Conflict, Nursing Work Environment on Nursing Service Quality in Comprehensive Nursing Care Service Wards (간호·간병통합서비스병동 간호사의 셀프리더십, 역할갈등, 간호근무환경이 간호서비스 질에 미치는 영향)

  • Kim, Mi Sun;Shin, Sung Hee;Seo, Eunju
    • Journal of East-West Nursing Research
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    • v.27 no.1
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    • pp.22-31
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    • 2021
  • Purpose: This study aims to examine the relationships between the self-leadership, role conflict, nursing work environment, and quality of nursing service in comprehensive nursing care service wards and identify the factors that affect the quality of nursing service. Methods: The data were collected from 158 nurses working in comprehensive nursing care service wards from three general hospitals with 200 beds or more in Seoul, Korea. The data were analyzed by descriptive statistics, t-test, ANOVA, scheffe test, Pearson's correlation coefficient, and multiple linear regression analysis of enter method using SPSS/WIN ver 22.0 program. Results: The factors of quality of nursing services were self-leadership (β=.44, p<.001), nursing work environment (β=.17, p=.014), and the work experience in comprehensive nursing care service wards (β=-.15, p=.035) explaining 32% of the total variance. Conclusions: The results indicated that self-leadership, work experience in the comprehensive nursing care service wards, and nursing work environment affect the quality of nursing services of nurses in the comprehensive nursing care service wards. It is necessary to make efforts for seeking various intervention strategies and improving nursing work environment.

Comparison of Nurses's Fatigue, Sleep Quality and Interpersonal Relationship Stress between Comprehensive Nursing Care Service Wards and General Wards (간호·간병통합서비스병동과 일반병동 간호사의 피로, 수면의 질, 대인관계 스트레스 비교)

  • Choi, Jung;Kweon, Yoorim
    • Journal of Korean Public Health Nursing
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    • v.32 no.3
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    • pp.438-450
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    • 2018
  • Purpose: The purpose of this study was to compare the differences in fatigue, sleep quality and interpersonal relationship stress levels between nurses in comprehensive nursing care wards and in general wards. Methods: Data were collected using self-reported structured questionnaire from 14 August to 17 September 2018. The participants were 220 nurses from 6 hospitals in Seoul and Gyeonggi-do. The data were analyzed using the IBM SPSS 23.0 program, descriptive statistics, t-test, ${\chi}^2-test$, Fisher's exact test, and Pearson's correlation coefficient. Results: The subjects' fatigue, sleep quality, and interpersonal relationship stress were not significantly different between the comprehensive nursing care services wards and the general wards. The interpersonal stress with a superior was statistically higher among general wards than comprehensive nursing care services wards. The relationship stress between patient and caregiver was higher in comprehensive nursing care services wards than in general wards. Conclusion: A follow-up study is needed to develop a strategic method to reduce interpersonal stress in nurses.

Status and its Improvement of Comprehensive Water Quality Evaluation (물환경 종합평가의 현황과 선진화 방안)

  • Choi, Ji Yong;Lee, Jee Hyun;Lee, Jae Kwan;Kim, Chang Su
    • Journal of Korean Society on Water Environment
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    • v.22 no.5
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    • pp.748-756
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    • 2006
  • Accurate and timely information on status and trends in the environment is necessary to shape sound water quality management policy and to implement water quality improvement programs efficiently. One of the most effective ways to communicate information on water quality trends to policy-makers, scientists, and the general public is with comprehensive water quality indices. The derivation and structure of a water quality index (WQI) for the classification of surface water quality is discussed. The WQI generally developed through the selection, transformation and weighting of determinants with rating curves based on legal standards and quality directives or guidelines. The representative pollutants should be included in the index, and the relationship between the quantity of these pollutants in the water and the resulting quality of the water should be based on scientific results. The WQI be simply and meaningfully formulated that nonscientifically trained users can easily become familiar with the framework of the system and use the output data to evaluate their own pollution problems.

A Study on the Priorities of Quality Dimensions for the Quality Competitive Advantage (품질경쟁력 향상을 위한 품질요소의 상대적 중요도 연구)

  • Kim, Sung-Hong
    • Journal of Korean Society for Quality Management
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    • v.40 no.2
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    • pp.156-165
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    • 2012
  • The objective of this study is to identify the critical dimensions of comprehensive quality and to prioritize them for improvement of the quality competitive advantage. The critical dimensions, sub-dimensions and measurement items of comprehensive quality were abstracted from literature of quality, and constructed a model of hierarchical structure. 115 experts in four groups(supplier, buyer, consultant, and professor) were participated in pair-wise comparison of quality dimensions, but some of these responses were removed because the overall consistency of evaluator judgements exceed the acceptable ratio of 0.10. The priorities of quality dimensions for industrial and consumption goods were calculated respectively using the analytic hierarchy process(AHP) approach. As a result, product quality had the highest weight of 0.65, followed by support quality(0.18) and service quality(0.17) for industrial goods while product quality also had the highest weight of 0.62, but service quality(0.22) was preferred over support quality(0.16) for consumption goods.