• Title/Summary/Keyword: communication styles

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Factors Influencing Headache in Children (아동의 두통 관련 요인)

  • Hong, Yeon-Ran
    • Journal of Korean Academy of Nursing
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    • v.35 no.6
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    • pp.1183-1189
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    • 2005
  • Objectives : This descriptive study was conducted to examine the degree of stress, coping styles, communication with the mother and depression between headache-suffering children and headache-free children and to explore predicted factors for headache occurrence in children. Method : The subjects of this study consisted of 196 headache-free children and 107 headache-suffering children. They were 4th-6th graders of an elementary school in T city. The instruments in this study were David's stressor of children, Lazarus & Folkman's Stress Coping Style, PACI(Parent-Adolescent Communication Inventory) by Barnes & Olsen and Kovac's CDI (Children's depression inventory). Data were collected from May 2 to July 16, 2004. Results : Total stress(t=-3.76, p=.035), school stress(t=-3.02, p=.001), mass media stress(t=-1.39, p=.029) and depression(t=7.62, p=.001) in headache-suffering children were significantly higher than those of headache-free children. Problem-oriented coping skills (t=1.23, p=.023), and the score of communication with the mother(t=2.32, p=.012) in headache-suffering children were lower than those of headache-free children. Logistic regression analysis (stepwise) showed that the most powerful predictor was stressors in school, followed by depression, stressors in mass media and communication with the mother. Conclusions: This study revealed that important factors such as the degree of school stress, depression, the degree of mass media stress, communication with the mother and problem-oriented coping skills should be controlled for reducing of headaches in children.

Clinical Competence and Organizational Socialization according to Communication Style of Preceptors as Perceived by New Nurses (신규간호사가 지각한 프리셉터 의사소통 유형에 따른 임상수행능력 및 조직사회화)

  • Park, Young Choon;Park, Hyoung Sook
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.23 no.1
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    • pp.42-50
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    • 2016
  • Purpose: The purpose of this study was to examine clinical competence and organizational socialization according to communication style of preceptors as perceived by new nurses. Methods: From May 1 to July 31, 2014, data were collected from 180 new graduated nurses who had been working for 3~12 months in hospitals in Busan and one in Gyungnam. Data were analyzed using descriptive statistics, t-test, ANOVA, and Pearson correlation coefficients. Results: Preceptors's communication style perceived by the new nurses included supportive type, reflective type, emotive type, and directive type in order of precedence. The average score for clinical competence was $2.82{\pm}0.31$, and the average score for organizational socialization was $3.05{\pm}0.40$. There were significant differences in nurses' clinical competence(F=9.087, p<.001) and organizational socialization (F=30.129, p<.001) according to preceptor's communication style. Conclusion: Results indicate that supportive and emotive communication styles of preceptors were important factors in the success of the preceptees' clinical competence and organizational socialization.

The Mediating Effects of Negative Automatic Thoughts on the Relationships between Father's Communication Style and Children's Happiness (아버지 의사소통과 아동의 주관적 행복감의 관계 : 부정적 자동적 사고의 매개역할)

  • Hwang, Yeon-Dug;Lee, Jin-Suk
    • Korean Journal of Child Studies
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    • v.33 no.1
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    • pp.223-236
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    • 2012
  • The present study investigated the mediating effects of negative automatic thoughts on the relationship between the communication styles of fathers and their children's happiness. The participants consisted of 509 elementary school (225 5th, 6th graders) and middle school (284 1st, 2nd graders) students in Seoul and Jeonju city. The instruments used were the Parent-Adolescent Communication Inventory (Barnes & Olson, 1982), the Korean Children's Automatic Thoughts Scales (Moon, 2002), and the Happiness Inventory for Children (Lee, 2005). Data were analyzed by means of both descriptive statistics and regression analysis using the SPSS (12.0 version). The results indicated that the effects of a father's communication style on children's happiness was partially mediated by their negative automatic thoughts. In conclusion, negative automatic thoughts has a mediating effect upon a father's communication style as it relates to the happiness of their children.

Franchise Contract Management Performance by Supervisor Type : A Case of 'Ganiyeok' (슈퍼바이저의 커뮤니케이션 유형에 따른 가맹점별 계약관리 성과 : 프랜차이즈 '간이역' 사례를 중심으로)

  • Park, Keumyoung;Park, Hyunsik;Park, Heena
    • The Korean Journal of Franchise Management
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    • v.6 no.1
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    • pp.42-68
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    • 2015
  • As franchise industry has grown, the role of a supervisor who is a contact point between franchisor and franchisees has become more vital to success of the business. This research, focusing on his/her specific role, explores communication type, leadership type, and followership type of the supervisor in relations with the organization, franchisor, and franchisees, respectively. Furthermore, we compared performance of franchises by the three types above through the franchise contract management leverage (FCML) which reflects business performance both qualitatively and quantitatively. According to the analysis on supervisors of a franchise business, 'Ganiyeok', the majority of supervisors' communication type were either supportive style or directive style. For the leadership type, team-type and impoverished-type leaders were the majority, while effective or passive followership appeared highest in followership type. In addition, supportive supervisors in communication style, team-type supervisors in leadership style, and effective supervisors in followership had highest FCML, while reflective and directive styles, impoverished style, and passive style had lowest FCML. Primary goal of a franchise business is stable profit generation. This study not only examined what characteristics supervisors need and which style is insufficient, but also proposed tailored solutions for each style. Thus, we confirmed that debates on franchise can be approached in perspective of both communication and business, and we further suggest diverse approaches on future franchise business.

A Communication Structure of Science Gifted Students Based on the Social Network Analysis (사회연결망법을 이용한 과학영재들의 의사소통 구조 분석)

  • Chung, Duk-Ho;Yoo, Dae Young
    • Journal of the Korean earth science society
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    • v.34 no.1
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    • pp.81-92
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    • 2013
  • The purpose of this study was to investigate the communication structures that science gifted students used in small group activities, and to examine the relationship between communication styles and their achievement level. Eight small groups,5 members in each, participated in small group activities, in which they discussed how to calculate the average density of the earth. The communication structures and the achievement level presented in the group activities were analyzed using Pajek, Ucinet 6.0. As a result, we classified the communication styles of science gifted students into monopolistic type and co-ownership type according to the degree of dispersion of the interaction. We also classified it into $D_H{\cdot}N_H$ type, $D_H{\cdot}N_L$ type, $D_L{\cdot}N_H$ type, and $D_L{\cdot}N_L$ type based on the density and network centralization of interaction. The achievement levels of gifted students in their group work were affected by the density of interaction and the network centralization in small group activities, not by the dispersion of interaction among the members of the groups. Therefore, we recommend that teachers make the communication relevant to solving problem when they utilize a small group activity in science teaching.

A Study of the Relationship between Communication Patterns and Conflict between Old Parents and Adult Children (노부모와 성인자녀간의 의사소통 유형과 갈등에 관한 연구)

  • Shin, Il-Jin;Kim, Tae-Hyun
    • Journal of Families and Better Life
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    • v.9 no.1 s.17
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    • pp.27-44
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    • 1991
  • The purpose of this study is to investigate the relationship between communication pattern and conflict between old parents and their adult children. For this purose, 380 adult children are surveyed therefore the answers of survey are described by adult children only. The number of old parents turn to be 230 old fathers and 301 old mothers respectively, there numbers have included the case both parents are alive. The data were analysed several method with SPSS and the methods used for the analysis are Factor analysis, one way ANOVA, Scheffe-Test, Pearson's Correlation, Multple Regression. The results of this study are summarizd as follows ; 1) Old parents's communication patterns differ each other and under many variables. 2) In the conflicts between old parents and adult children differ each other and under many variables, too. 3) The relationship between communication patterens and conflict between old parent and adult children turn to be as follows : Two communication styles ie, the autoritarian style and insincere style increse conflicts. Frendly style have negatve affect to conflicts and decreses the conflicts. Sacrifice style is turn to have slightly affect the conflict.

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A Study on the Customer Experience Analysis for the Silver Generation in the Communication Service Market using CEM (CEM을 활용한 통신서비스 시장의 실버고객 경험분석에 관한 연구)

  • Bae, Jae-Ho;Wang, Gi-Nam
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.2
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    • pp.66-75
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    • 2009
  • As the population of the silver generation is increasing, the importance and effects of the market for the silver generation are also growing. We segments the categories of the silver generation into six sub-segments using based on the factors like life style, life stage, or performing role from the point of view in communication industry. After segmenting those categories, we observed the experience of each segmented group in detail. Likewise, we executed both FGD(Focused Group Discussion) and participants' observations together to effectively collect the expressed and/or potential needs. Customer's experience was collected along the touch points and customer corridors after dividing the customer's experience world into two groups; communication styles in usual life (life log) and direct contact channels. The effects of delivering an affirmative customer's experience would be empowered by eliminating negative experiences or complementing affirmative experiences. For this purpose, this paper presents the improvement points for the better customer's experience based on the observed customer's experience. This paper presented a sample way of customer-centric approach to design the services or products in the communication industry. In addition to that, the analyzed results of this paper will be useful to find out an effective approach to the market of silver generation.

A Phenomenological Study on Conflicts Experience by Women: Focused on the Case of Women in Small and Medium Size Enterprises (중소기업 직장 여성의 갈등경험에 대한 현상학적 연구)

  • NamGung, Eun-Jeong;Shin, Seong-Gene;Hur, Gyeong-Ho
    • Korean journal of communication and information
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    • v.41
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    • pp.337-382
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    • 2008
  • This study examined the case of women's conflict experience in small and medium size enterprises. Although the number of women working in business organizations is rapidly growing in Korea, discourse about them is still scarce. Some discourse about them focuses only on the productivity and inequality aspects within the organizations. Therefore, we need to examine their organizational lives through a more dynamic and performance based perspective. Especially, because conflicts experience by women within business organizations involve a variety of organizational interactions, they reveal the vivid reality with which working women face today. The existing conflict research studies focused on communication or interpersonal relationship are limited by the fact that they have primarily dealt with the variables such as conflict management styles. However, conflict research needs a more specific and wholistic interpretation because conflicts usually depend on their contexts and interaction dynamics. Therefore, the phenomenological methodology was employed as a more appropriate method for the current conflict study. Results shows that the two themes were identified regarding the conflict content. The first and second themes were the unfair situations and the hierarchical rank respectively. The three themes were identified regarding the attitudes about conflicts. They were the passive stance toward conflicts, the recognition of the gender difference, and the acknowledgement of the importance of the relational aspect respectively. Finally, three more themes were identified regarding the conflict management styles. The first, second and third themes were the passive responding, the aggressive responding and the positive conflict management respectively. In addition, the implications of the results and the suggestions for future studies were made.

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Influence of Physician's Communication Style and Quality, and Physician-Patient Relationship on Patient Satisfaction (의사의 커뮤니케이션 스타일과 질, 의사-환자관계 유형에 따른 환자만족 요인)

  • Im, Jee-Hye;Lee, Key-Hyo;Paik, Soo-Kyeong
    • Korea Journal of Hospital Management
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    • v.14 no.3
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    • pp.83-103
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    • 2009
  • The main objective of this study is to investigate the influence of physician's communication styles and quality, and physician-patient relationship on patient satisfaction for improving physician's communication which is one of factors determining service quality in health care services, and providing the suggestion for building the positive physician-patient relationship. Data were collected from 341 inpatients in 13 general hospitals and university hospitals located in Busan Metropolitan City and Kyeongsang-do area using structured self-administered questionnaires. Major results of the empirical analysis are as follows; First, mutual-opened-cooperative physician-patient relationship, patient's communication receptive attitude, patient-oriented physician's communication style, and quality were significantly varied by respondents' characteristics such as age, consensual, job, and income. Second, empathy, patient's communication receptive attitude, physician-patient relationship, and patient satisfaction were significantly varied by respondents' medical-related conditions. Third, there was a significant correlation between active communication receptive attitude of patient and mutual-opened-cooperative physician-patient relationship. Fourth, patient-oriented physician's communication style and physician-patient relationship were found to have positive influence on total communication quality and effectiveness and empathy facet of communication quality both. Finally, patient-oriented physician's communication style, empathy, active communication receptive attitude of patient, and mutual-opened-cooperative physician-patient relationship were found to have positive influence on patient satisfaction. This research findings suggest that putting emphasis on effective physician's communication and enhancing positive physician-patient relationship are crucial for marketing activities and customer satisfaction management in health care settings.

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An Adaptive Learning System based on Learner's Behavior Preferences (학습자 행위 선호도에 기반한 적응적 학습 시스템)

  • Kim, Yong-Se;Cha, Hyun-Jin;Park, Seon-Hee;Cho, Yun-Jung;Yoon, Tae-Bok;Jung, Young-Mo;Lee, Jee-Hyong
    • 한국HCI학회:학술대회논문집
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    • 2006.02a
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    • pp.519-525
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    • 2006
  • Advances in information and telecommunication technology increasingly reveal the potential of computer supported education. However, most computer supported learning systems until recently did not pay much attention to different characteristics of individual learners. Intelligent learning environments adaptive to learner's preferences and tasks are desired. Each learner has different preferences and needs, so it is very crucial to provide the different styles of learners with different learning environments that are more preferred and more efficient to them. This paper reports a study of the intelligent learning environment where the learner's preferences are diagnosed using learner models, and then user interfaces are customized in an adaptive manner to accommodate the preferences. In this research, the learning user interfaces were designed based on a learning-style model by Felder & Silverman, so that different learner preferences are revealed through user interactions with the system. Then, a learning style modeling is done from learner behavior patterns using Decision Tree and Neural Network approaches. In this way, an intelligent learning system adaptive to learning styles can be built. Further research efforts are being made to accommodate various other kinds of learner characteristics such as emotion and motivation as well as learning mastery in providing adaptive learning support.

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