• Title/Summary/Keyword: comments analysis

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The Third-Person Effects of Online Hate Comments (혐오성 댓글의 제3자 효과 댓글의 속성과 이용자의 성향을 중심으로)

  • Cho, Yoon Yong;Im, Yung Ho;Heo, Yun Cheol
    • Korean journal of communication and information
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    • v.79
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    • pp.165-195
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    • 2016
  • This paper aims to examine the third-person effect(TPE) of hate comments on online news, and analyze how the issue-relevant audience factors as well as the characteristics of the online message have influence on the TPE. More specifically, based on the distinction between hateful and logical comments regarding the issue of illegal immigration, the authors have conducted an online experiment that compares how the message-related features, i.e., ways of expressing the ideas, lead to the difference in TPE. Analysis was also conducted with regards to how political orientation and discriminatory predisposition to immigrants among the audiences, have different impacts on the TPE. The 479 participants in the experiments were randomly assigned to experimental group(exposed to hate comments) or control group(exposed to logical comments). The results reveal that the TPE of hate comments is higher than that of logical message. The same message proved to be more effective for news users with liberal orientation and discriminatory predisposition. The significance of this paper lies in that it has examined the effect of online hate comments in a rigorous experimental setting. Also the research further elaborated on the audience-related variables, for which the previous studies tended to focus those on the general psychological level rather than relate them more specifically to the issues.

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How Chinese Online Media Users Respond to Carbon Neutrality: A Quantitative Textual Analysis of Comments on Bilibili, a Chinese Video Sharing Platform

  • Zha Yiru
    • Asian Journal for Public Opinion Research
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    • v.11 no.2
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    • pp.145-162
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    • 2023
  • This research investigates how users of Bilibili, a video sharing website based in China have responded to carbon neutrality. By conducting quantitative textual analyses on 3,311 comments on Bilibili using LDA topic extraction and content statistics, this research discovers that: (1) Bilibili users have assigned more weight to geopolitical topics (56.3%) than energy (22.0%) and environmental topics (21.7%). (2) When assessing carbon neutrality, Bilibili users considered geopolitical (53.8%) and energy factors (15.8%) more heavily than factors related to the class (9.2%), economy (8.9%), environment (8.7%), and definition (3.6%). (3) More Bilibili users had negative (64.6%) attitudes towards carbon neutrality, with only a small portion of them expressing positive (26.8%) and neutral (8.6%) attitudes. (4) Negative attitudes towards carbon neutrality were mainly driven by geopolitical concerns about the West's approach to China, other countries' free-riding on China's efforts and the West's manipulation of rules, doubts about the feasibility of energy transition and suspicion of capitalists exploiting consumers through this concept. This research highlights the geopolitical concerns behind the environmental attitudes of Chinese people, deepening our understanding to psychological constructs and crisis sensitivity of Chinese people towards environmental issues.

An Analysis of IT Proposal Evaluation Results using Big Data-based Opinion Mining (빅데이터 분석 기반의 오피니언 마이닝을 이용한 정보화 사업 평가 분석)

  • Kim, Hong Sam;Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.1
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    • pp.1-10
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    • 2018
  • Current evaluation practices for IT projects suffer from several problems, which include the difficulty of self-explanation for the evaluation results and the improperly scaled scoring system. This study aims to develop a methodology of opinion mining to extract key factors for the causal relationship analysis and to assess the feasibility of quantifying evaluation scores from text comments using opinion mining based on big data analysis. The research has been performed on the domain of publicly procured IT proposal evaluations, which are managed by the National Procurement Service. Around 10,000 sets of comments and evaluation scores have been gathered, most of which are in the form of digital data but some in paper documents. Thus, more refined form of text has been prepared using various tools. From them, keywords for factors and polarity indicators have been extracted, and experts on this domain have selected some of them as the key factors and indicators. Also, those keywords have been grouped into into dimensions. Causal relationship between keyword or dimension factors and evaluation scores were analyzed based on the two research models-a keyword-based model and a dimension-based model, using the correlation analysis and the regression analysis. The results show that keyword factors such as planning, strategy, technology and PM mostly affects the evaluation result and that the keywords are more appropriate forms of factors for causal relationship analysis than the dimensions. Also, it can be asserted from the analysis that evaluation scores can be composed or calculated from the unstructured text comments using opinion mining, when a comprehensive dictionary of polarity for Korean language can be provided. This study may contribute to the area of big data-based evaluation methodology and opinion mining for IT proposal evaluation, leading to a more reliable and effective IT proposal evaluation method.

Analysis of Topics Related to Population Aging Using Natural Language Processing Techniques (자연어 처리 기술을 활용한 인구 고령화 관련 토픽 분석)

  • Hyunjung Park;Taemin Lee;Heuiseok Lim
    • Journal of Information Technology Services
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    • v.23 no.1
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    • pp.55-79
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    • 2024
  • Korea, which is expected to enter a super-aged society in 2025, is facing the most worrisome crisis worldwide. Efforts are urgently required to examine problems and countermeasures from various angles and to improve the shortcomings. In this regard, from a new viewpoint, we intend to derive useful implications by applying the recent natural language processing techniques to online articles. More specifically, we derive three research questions: First, what topics are being reported in the online media and what is the public's response to them? Second, what is the relationship between these aging-related topics and individual happiness factors? Third, what are the strategic directions and implications for benchmarking discussed to solve the problem of population aging? To find answers to these, we collect Naver portal articles related to population aging and their classification categories, comments, and number of comments, including other numerical data. From the data, we firstly derive 33 topics with a semi-supervised BERTopic by reflecting article classification information that was not used in previous studies, conducting sentiment analysis of comments on them with a current open-source large language model. We also examine the relationship between the derived topics and personal happiness factors extended to Alderfer's ERG dimension, carrying out additional 3~4-gram keyword frequency analysis, trend analysis, text network analysis based on 3~4-gram keywords, etc. Through this multifaceted approach, we present diverse fresh insights from practical and theoretical perspectives.

Analysis and Visualization for Comment Messages of Internet Posts (인터넷 게시물의 댓글 분석 및 시각화)

  • Lee, Yun-Jung;Ji, Jeong-Hoon;Woo, Gyun;Cho, Hwan-Gue
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.45-56
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    • 2009
  • There are many internet users who collect the public opinions and express their opinions for internet news or blog articles through the replying comment on online community. But, it is hard to search and explore useful messages on web blogs since most of web blog systems show articles and their comments to the form of sequential list. Also, spam and malicious comments have become social problems as the internet users increase. In this paper, we propose a clustering and visualizing system for responding comments on large-scale weblogs, namely 'Daum AGORA,' using similarity analysis. Our system shows the comment clustering result as a simple screen view. Our system also detects spam comments using Needleman-Wunsch algorithm that is a well-known algorithm in bioinformatics.

A Study on the factors of SNS information influencing consumers' purchasing intention: focusing on Chinese Weibo (SNS 정보 요인이 소비자 구매의도에 미치는 영향에 대한 연구 : 중국 웨이보를 중심으로)

  • Lee, Ook;Li, Jian-Bin;Jee, Myung-Keun;Ahn, Jong-Chang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.7
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    • pp.92-101
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    • 2017
  • The SNS website can take full advantage of the characteristics of users to conduct e-commerce. The e-commerce website's organizing ability will be greatly strengthened by SNS and creates greater value for consumers. This article examined the Chinese largest SNS (Weibo) users as research objects, and combined the development status of SNS in China. This article focuses on the influence to consumer's purchase intention in three aspects: number of comments, consumer involvement level, and consumer appealing method and examines how the interaction of the number of comments and consumer appealing method affects the purchase intention. An investigation was conducted on 400 users of SNS and using valid questionnaires to perform reliability analysis, validity analysis, independent sample t-test, and double factor variance analysis using SPSS21. The research results indicated that the number of comments and rational appealing method had significant effect on the purchase intention. The mediating or controlling the purchase involvement level will disturb the influence of the number of comments but will have no effect on the information appealing method.

A Comparative Analysis of Comments Before and After the Controversy Over the 'Back Advertisng' of Influencers : Focused on LDA and Word2vec (인플루언서의 '뒷광고' 논란 전,후에 대한 댓글 비교 분석:LDA와 Word2vec을 중심으로)

  • Cha, Young-Ran
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.119-133
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    • 2020
  • Recently, as famous YouTubers produce and broadcast videos that receive sponsorship and advertising such as indirect advertising (PPL), a so-called 'back advertising' controversy continues, and not only famous YouTubers but also entertainers are caught up in the issue. It is causing confusion among the public in Korea. This study attempts to find out the public's reaction before and after the controversy of 'back advertising' by YouTubers through comment analysis. Specifically, among text analysis using R programs, we intend to analyze the issue through various methods such as word cloud, qgraph analysis, LDA, and word2vec analysis, a deep learning technique. The target of the analysis was to analyze the channels of three YouTubers who belonged to the controversy of the 'back advertising' YouTuber and uploaded the 'Apology video'. The 5 most recent videos of Muk-bang YouTuber Moon Bok-hee, who has a similar content disposition to SussTV's Han Hye-yeon stylist, which was controversial, and Yang Pang, a YouTuber who showed various contents (August 09, 2020) Criterion and her first 5 videos uploaded were reviewed. As a result of the study, most of the comments that showed positive reactions before the controversy, but after the controversy, it was found that negative reactions accounted for most of the comments. Therefore, this study examines the degree of change of the public about influencers through comments after the controversy over 'back advertising' through various analysis using R program. This research also devises various measures to prevent the occurrence of back advertising of influencers in the future.

An Analysis of the Levels of Prospective Teachers' Comments on Elementary Mathematics Instruction (예비교사의 초등 수학 수업에 대한 비평 수준 분석)

  • Pang, Jeongsuk;Sunwoo, Jin
    • Journal of Elementary Mathematics Education in Korea
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    • v.19 no.4
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    • pp.625-647
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    • 2015
  • How a pre-service teacher understands and comments on mathematics instruction can serve as the foundation of her teaching expertise. Given that prospective teachers observe demonstrative mathematics teaching implemented by an in-service teacher and make a comment on it during their practicum period, this paper specified the levels of their ability in commenting on mathematics instruction and explored the characteristics of such levels. It is significant that this paper provides a systematic and comprehensive analysis of such levels in terms of topic, agent, stance, evidence, and alternative perspective. The results of this study showed that the commenting levels may be classified by Level 1 (fragmentary), Level 2 (inspective), and Level 3 (analytical), and that the most frequent level of this study was at Level 2. Multiple regression analysis demonstrated that stance is the most influential in determining the levels of comments among their analytic components. An analysis of the participants' anecdotes showed that the experience of observing demonstrative teaching during the practicum may have impact on the belief of mathematics instruction and self-image as a teacher. Building on these results, this paper provides implications of teacher preparation programs to enhance prospective teachers' ability to analyze elementary mathematics lessons.

Social Media and Communication in Times of Public Health Crisis: Analysis of COVID-19 YouTube Vlog activities in the sharing of patient experience and information

  • Fu Kang;Seunghye Sohn;Guiohk Lee
    • Journal of Internet Computing and Services
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    • v.24 no.4
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    • pp.107-115
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    • 2023
  • This study analyzes the content of YouTube Vlog videos created by patients of Coronavirus disease 2019 ("COVID-19") in South Korea and viewer comments on those videos. As this new infectious disease started to sweep the world in late 2019 and early 2020, the public started facing fear and uncertainty stemming from the lack of sufficient and accurate information about the virus. At the same time, as COVID-19 patients in South Korea were treated in isolation to prevent the spread of the virus, the patients themselves were experiencing anxiety and exclusion from the society. During this period, there was an increase in YouTube Vlog videos created by the patients in which they shared their experiences going through the treatment and recovery processes. To understand how these YouTube Vlog videos were being used by the patients to connect with the society and seek support in a state of isolation and anxiety, this study conducted a qualitative multi-case analysis of three sample YouTube Vlog video channels to analyze their content, as well as a lexicon-based sentiment analysis of viewer comments to understand the experiences and reactions of viewers. The patients' YouTube Vlog videos showed that they shared similar stages of progress, despite each emphasizing a different main theme. Overall, the tone of the viewer comments became increasingly positive over time, although with some variance among different patient cases and stages. The results confirmed that Vlogs of patients played a significant role in reducing the uncertainty around COVID-19 and strengthening social support for the patients. The findings of this study can improve an understanding of the psychological and behavioral aspects of patient experience in isolated treatment and the impact of shared communication among members of society in times of crisis.