• 한국심리학회지 : 코칭
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• 제7권3호
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• pp.27-55
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• 2023

전세계적으로 구성원의 웰빙에 대한 관심이 높아지면서, 특히, 부정적인 조직경험으로 인해 발생하는 우울증과 같은 어려움은 구성원과 조직 모두에게 가장 큰 부담 중 하나이다. 본 연구는 심리적 안전감의 매개 역할을 탐구함으로써 직장 내 괴롭힘과 우울증을 연결하는 메커니즘을 조사하였다. 또한 직장 내 괴롭힘의 부정적 영향을 완충해 주는 요인으로 직장 내 컴패션, 특히 상사와 동료의 컴패션의 조절효과를 검증하였다. 한국 직장인 392명을 온라인 설문조사 한 결과, 심리적 안전감이 직장 내 괴롭힘과 우울증의 관계를 매개하는 것으로 나타났으며, 이를 통해 직장 내 괴롭힘이 심리적 안전감을 감소시키고 그에 따라 직장인들의 우울증을 증가시킨다는 점이 밝혀졌다. 예상대로, 상사의 컴패션이 직장 내 괴롭힘의 부정적 영향을 조절하는 것으로 나타났다. 반면, 동료의 컴패션은 이러한 조절 효과를 나타내지 않았다. 이 결과는 직원의 부담과 심리적 건강을 위해 상사가 부하에게 공감해주고 배려해주는 직장 환경의 중요성과 코칭의 필요성을 강조한다. 끝으로 본 연구의 이론적 및 실용적 함의, 한계점 및 향후 연구방향이 논의되었다.

• 성인간호학회지
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• 제26권3호
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• pp.362-371
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• 2014

Purpose: The purpose of this study was to identify Compassion Fatigue (CF), Somatization, and Silencing Response (SR) among nurses and understand intermediate effects between the variables. Methods: The sample of 240 nurses who were working three shifts in medical and surgical wards, and emergency room were recruited in three hospitals with over 700 beds. A structured questionnaire was used which included CF, Somatization and SR scales. The data were analyzed using descriptive statistics, ANOVA, Pearson's correlation coefficients and stepwise multiple regression. Results: There were statistically significant differences in CF, Somatization and SR depending on perceived personal health condition, experience of turnover, co-worker support. There were significant correlations between those study variables. The result also indicated that burnout (${\beta}$=.81, p<.001) which is a part of Secondary Traumatic Stress and Somatization (${\beta}$=.79, p<.001) have the role of partial mediator in the relationship between Secondary Traumatic Stress and Silencing response. Conclusion: The results of study show that an intermediary role by Burnout and Somatization in Silencing response of nurses is important for effective human resource management in hospital nursing staffs. Effective human resource management which includes mentoring and social support system can enhance the professional quality of life of nurses, which will eventually contribute to the quality of care by those care providers and counselors.

• 대한불안의학회지
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• 제6권1호
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• pp.65-70
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• 2010

Objectives : Indirect contact with trauma may occur when a person empathically listens to detailed descriptions, exposing the person to intense emotional pain from trauma victims. Although less severe than direct trauma, indirectly traumatized persons may experience the same fear, rage, and despair as direct trauma victims. This phenomenon has been variously termed vicarious trauma, traumatic countertransference, burnout, compassion fatigue, and secondary traumatic stress. Using a psychiatric symptoms questionnaires, this study investigated the effects of indirect exposure to co-worker's trauma on the mental health of firefighters who had not directly experienced traumatic events in the previous year. Methods : We administered self-report questionnaires, such as the Impact of Event Scale-Revised (IESR) and Alcohol Use Disorder Identification Test (AUDIT), to firefighters working at two fire stations in a metropolitan city. We analyzed 188 of 232 collected surveys, after excluding falsely entered data (28 cases) and questionnaires by directly-traumatized victims (16 cases). Results : Alcohol consumption and posttraumatic stress disorder (PTSD) symptoms, as determined by the AUDIT and IES-R, were significantly higher in the indirectly-traumatized group. The ratio of high-risk members scoring higher than 23 in IES-R was larger in the indirectly traumatized group, although this was not statistically significant. Conclusion : Alcohol consumption was significantly higher in the indirectly traumatized group. This group also included more members at high risk for PTSD. Further research, with a larger group of indirectly traumatized firefighters and ongoing investigation of PTSD development and other psychiatric symptoms, is needed.