• Title/Summary/Keyword: client services

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Client level QoS/SLA Management using UML and Ontology (UML과 온톨로지를 이용한 고객 등급 QoS/SLA 관리)

  • Ha, Yan
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.2
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    • pp.243-248
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    • 2011
  • According to increasing of accessing multimedia stream contents, Web services have become popular. However, these Web services are not supported with the same quality to Web clients who frequently access multimedia services. This paper proposes ontological technique to apply client level Quality of Service(QoS) that provides two different levels to serve Web service with proper quality by contribution value. And, it describes with UML(Unified Modeling Language) how to relate QoS and SLA(Service Level Agreement). Main contribution of this paper is to support client level QoS and SLA and to use Ontology for it. Therefore, this work uses an ontology-based approach to organize QoS and SLA, enabling semantic classification of all Web services based on domains and QoS and SLA attributes.

GIS-based Web-Service Architecture

  • Niaraki, Abolghasem Sadeghi;Kim, Kye-Hyun;Lee, Chol-Young;Kim, Tae-Hoon
    • Proceedings of the Korean Association of Geographic Inforamtion Studies Conference
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    • 2008.10a
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    • pp.113-118
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    • 2008
  • The present research addresses the system design for building a geospatially-based web services application for mobile users. In recent years, geospatial information(GI) and Geographic Information Systems(GIS) are significant resources in decision-making analyses at various levels of society and activities. Recently, the integration of GIS and web services, called GIS web services, provides the wider implementation of GIS. At the present time, accessing, presenting, and manipulating updatedgeospatial information to locate geo-related facility services are real challenges related to application developers to implement for foot-travelers properly. The present paper investigates how the web services work in a GIS for discovering geo-related facility services such as a restaurant and post office in the user's vicinity. Thus, a prototype, with an architecture consisting of a windows application on the client side as well as facility services and geo-engineon the server side, were designed and implemented with the proposed GIS web services platform. On both the client and server sides, visual studio .Net technology was used. A geo-engine on the server side was also built with ESRI's MapObjects. Following successful implementation of the prototype presented in this study, the mobile user is able to invoke remote web services to assess the location of various facilities such as restaurants. Moreover, the present research demonstratesthat web services are not restricted only to web-based use, but can also be utilized by any web-connected application.

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A Design of Client BBS System for Secure HVA

  • Park, Jae-Kyung;Kim, Young-Ja
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.9
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    • pp.73-80
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    • 2018
  • In this paper, we propose a new type of client server environment to improve the architecture vulnerable to hacking in an existing client server environment. On the server side, move the existing Web server to the client side and This is a way for clients to communicate only the data they need and suggests a structure that completely blocks the web attack itself to the server. This can completely prevent a server from being hacked, spreading malicious code and hacking data on a server. It also presents a new paradigm that will not affect servers even if malware is infected with client PCs. This paper validates the proposed environment through BBS (Big Bad Stick) hardware in the form of USB on the client side. This study proof that secure services are provided through encryption communication with server-side security equipment, indicating that this study is a system with new security.

A Study on Client Violence Against Social Workers: in the Field of Child Protection Services (사회복지 실천현장의 클라이언트 폭력 연구: 아동보호서비스 현장을 중심으로)

  • Shin, Jun-Seob
    • Journal of the Korean Society of Child Welfare
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    • no.27
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    • pp.37-68
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    • 2008
  • Based on the assumption that client violence against social workers may impede the effectiveness of social work intervention, this study investigated the prevalence and negative effects of client violence among child protection workers. A national sample of 207 child protection workers participated to the study. The results showed that 62.8%(n=130) of the respondents experienced violence by children's parents or other guardians in the year of 2007. This prevalence was similar level to that of other service fields. However, perception about client violence of the respondents was more serious than workers in other fields. Respondents who have experienced client violence showed emotional reactions such as angry, burnout, frustrated. This emotional reaction impacted more on woman respondents. This study further found that client violence had negative effects on such work-related variables as workers job satisfaction and intention to leave.

Application of OGC services to Digital Asia

  • Hiraishi, Kenji;Shibata, Norifumi;Nagano, Tetsuya
    • Proceedings of the KSRS Conference
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    • 2003.11a
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    • pp.1436-1438
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    • 2003
  • A prototype of OGC Web Map Service and Web Feature Service is developed by NEC Aerospace Systems, Ltd. under the contract from NASDA and RESTEC. The server provides satellite imagery data taken by JERS-1 and ADEOS satellite, via OGC interfaces to the client. The related features are also available to the client through the Internet with OGC interfaces. The imagery, map and feature data is handled layer by layer at the client. OGC Web Map Service and Web Feature Service interoperability capability and applicability to Digital Asia Network are demonstrated.

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A Study on Home Care Service and the Level of Client Satisfaction (일 대학병원의 가정간호서비스 내용 및 만족도 조사)

  • Kim, Young-Hae;Park, Nam-Hee;Kim, Duk-Sun;Lee, Hwa-Za;Kim, Jung-Sun
    • Journal of Home Health Care Nursing
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    • v.10 no.1
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    • pp.73-84
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    • 2003
  • This study was done to examine the home care service provided by home care nurses and the level of client satisfaction. Data were collected from 110 clients who received the home care service at the P-hospital in Pusan from 23th April, 2001 to 30th November, 2002. The tool for measurement of satisfaction was composed of 16 items and was 4 score scale. Data was analyzed by using SPSS/WIN 10.5 program, the results of this study are summarized as follows; 1) 77.3% among 110 clients were over sixty years old. By the disease pattern. subjects were distributed into cancer(52.7%), cerebro-vascular disease(22.7%) and the others. 36.4% of clients were received home visits from 10 to 20 times by home care nurse. 2) The total number of home care services was 20,828. And most of the clients received the health education and training. 3) The mean score of satisfaction on provided home care services was $3.36\pm0.45$, out of 4. among 16 items. 'The home care nurses were kind enough' was highest ($3.59\pm0.49$), the total level of satisfaction of home care services was very high. with total mean score $53.84\pm7.16$. As mentioned above. the satisfaction level of home care services was very high. so we can except that the prospect of home care services is very challengeable. Therefore. we should try to expand the service recipients with promotional education to the home care clients under the cooperation with medical staff and make more efforts to develop the management system about clients' information. to improve the quality of the service, to assure close ties with the public health centers for the continuous home care service linking.

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Services Quality Improvement through Control Management Cloud-Based SLA

  • Abel Adane
    • International Journal of Computer Science & Network Security
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    • v.23 no.5
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    • pp.89-94
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    • 2023
  • Cloud-based technology is used in different organizations around the world for various purposes. Using this technology, the service providers provide the service mainly SaaS, PaaS and while the cloud service consumer consumes the services by paying for the service they used or accessed by the principle of "pay per use". The customer of the services can get any services being at different places or locations using different machines or electronic devices. Under the conditions of being well organized and having all necessary infrastructures, the services can be accessed suitably. The identified problem in this study is that cloud providers control and monitor the system or tools by ignoring the calculation and consideration of various faults made from the cloud provider side during service delivery. There are currently problems with ignoring the consumer or client during the monitoring and mentoring system for cloud services consumed at the customer or client level by SLA provisions. The new framework was developed to address the above-mentioned problems. The framework was developed as a unified modeling language. Eight basic components are used to develop the framework. For this research, the researcher developed a prototype by using a selected cloud tool to simulate and java programming language to write a code as well as MySQL to store data during SLA. The researcher used different criteria to validate the developed framework i.e. to validate SLA that is concerned with a cloud service provider, validate what happened when the request from the client-side is less than what is specified in SLA and above what is specified in SLA as well as implementing the monitoring mechanism using the developed Monitoring component. The researcher observed that with the 1st and 3rd criteria the service level agreement was violated and this indicated that if the Service level agreement is monitored or managed only by cloud service prover, there is a violation of LSA. Therefore, the researcher recommended that the service level agreement be managed by both cloud service providers and service consumers in the cloud computing environment.

A Comparative Study on the Care Services According to Care Levels in the Korean and German Home Care System (한국과 독일 방문요양의 등급별 급여 비교 연구)

  • Park, Jong Duk
    • Journal of Home Health Care Nursing
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    • v.23 no.2
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    • pp.243-252
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    • 2016
  • Purpose: This study aims to classify multiple forms of home care services from a service user's perspective. By comparing the German system to the Korean one, this study seeks to find better ways of enhancing client-centered care. Methods: The data of 121 home care users were collected from six home care centers that had under the management of nursing managers for more than five years. The researcher used a German instrument to estimate the level of care. Results: High correlation was found between German and Korean assessment criteria (r=0.81, p<.001). However, compared to their German counterparts, Korean home care providers allocated more time towards provision of domestic help per daily visit. German home care providers allocated more time towards services relating to provision of support for physical activities, including personal hygiene. It was confirmed that the level of care in Korea does not correlate with either the categories of home care services and duration. Conclusion: Therefore, care services should be offered according to long-term care needs. This study suggests a need for systematic care aimed at strengthening the client's autonomy which should be properly planned, implemented, and managed.

Efficient Virtual Machine Migration for Mobile Cloud Using PMIPv6 (모바일 클라우드 환경에서 PMIPv6를 이용한 효율적인 가상머신 마이그레이션)

  • Lee, Tae-Hee;Na, Sang-Ho;Lee, Seung-Jin;Kim, Myeong-Eeob;Huh, Eui-Nam
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.37B no.9
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    • pp.806-813
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    • 2012
  • In a cloud computing environment, various solutions were introduced to provide the service to users such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS) and Desktop as a Service (DaaS). Nowadays, Mobile as a Service (MaaS) to provide the mobility in a cloud environment. In other words, users must have access to data and applications even when they are moving. Thus, to support the mobility to a mobile Thin-Client is the key factor. Related works to support the mobility for mobile devices were Mobile IPv6 and Proxy Mobile IPv6 which showed performance drawbacks such as packet loss during hand-over which could be very critical when collaborating with cloud computing environment. The proposed model in this paper deploys middleware and replica servers to support the data transmission among cloud and PMIPv6 domain. It supports efficient mobility during high-speed movement as well as high-density of mobile nodes in local mobility anchor. In this paper, through performance evaluation, the proposed scheme shows the cost comparison between previous PMIPv6 and verifies its significant efficiency.

Transmission of Map Data of Location-Based Services in Mobile Environment

  • Han, Eun-Young;Choi, Hae-Ock
    • Proceedings of the KSRS Conference
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    • 2003.11a
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    • pp.676-678
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    • 2003
  • Recently, in according as rapid improvement of telecommunication markets and wireless internet technology, Location- Based Services (LBS) have been discussed as new 'Killer' application. The purpose of LBS is to determine location of user through mobile handset and to offer location information service to end-user. This paper has suggested an efficient transmission scheme of maps data as one of the important content services relating to data transmission of LBS in mobile environment. The basic system consists of three parts : (1) GIS (Geographic Information System) Server for storing, processing and handling map data, (2) Middleware Server for transmitting of map data by request of client, and (3) Client for requesting map data to Server and displaying them on handset. Also, in order to transmit map data, we are to expand WKB (Well Known Binary) in conformance to Simple Feature Specification of OGC (Open GIS Consortium), and increase efficiency of data transmission by developing trans mission data format to be able to transmit lightweight data and considering data compression technology.

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