• Title/Summary/Keyword: business survey index

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A Study on the Development of Evaluation Index for Safety Management Level of Shipping Company(2) : Development of Evaluation Items for Safety Management Index (해운선사 안전관리 평가지표 개발에 관한 연구(2) : 안전경영 지표 평가항목 개발)

  • Kim, Joo Hwan;Kim, Hwa Young
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.21 no.6
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    • pp.696-703
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    • 2015
  • This paper is a follow-up research of 'A study on the development of Safety Management Evaluation Index for Shipping Company'. It aims to develop the evaluation items of Safety Management Index(hereafter called as 'SMI') applicable to 'Safety Advantage Point', which is suggested as the sub-index of 'Safety Management Evaluation Index' function in the preceding research and also verify their adequacy. For that purpose, firstly, the 11 evaluation items were developed after collecting the practical opinions from safety management personnels in Korean shipping companies. Secondly, the survey was carried out for the verification of the adequacy of the 11 evaluation items. And lastly, its results was analysed, whether it has statistical meanings of differences in adequacy awareness amongst safety managers grouped depending on business type(coastal, ocean-going) and business capacity(number of owned-operating ships). As a result, there was no relevance between their adequacy awareness and business type of their companies. However, a difference in their adequacy awareness existed depending on their companies' business capacity(small, medium and large sized). In conclusion, when the safety management level of shipping companies is evaluated by SMI, the same indices can be applicable to both coastal and ocean-going shipping companies by a grouping of companies' business capacity.

A Study on the Standard Model of Entrepreneurship Index (우리나라 기업가정신 모델 수립에 관한 연구)

  • Kim, Jumi;Park, Jaepil
    • Journal of Information Technology and Architecture
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    • v.10 no.2
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    • pp.237-249
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    • 2013
  • Many institutes such as Bank of Korea, Samsung Economic Research Institute and Chamber of Commerce announced Entrepreneurship Index models. But, due to the arbitrary measurement model and the survey of each institute, there is a misled in the understanding and model of entrepreneurship. In addition, there is no research about comparative study of Entrepreneurship Index until now. In this study, we suggest our own Entrepreneurship Index model based on the literature review of Entrepreneurship Index. This model enables the objective measurement of Entrepreneurship Index. Above all, we suggest advantages and disadvantages of existing Entrepreneurship Index model systematically and the direction of Entrepreneurship Index.

Construction of Consumer Confidence index based on Sentiment analysis using News articles (뉴스기사를 이용한 소비자의 경기심리지수 생성)

  • Song, Minchae;Shin, Kyung-shik
    • Journal of Intelligence and Information Systems
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    • v.23 no.3
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    • pp.1-27
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    • 2017
  • It is known that the economic sentiment index and macroeconomic indicators are closely related because economic agent's judgment and forecast of the business conditions affect economic fluctuations. For this reason, consumer sentiment or confidence provides steady fodder for business and is treated as an important piece of economic information. In Korea, private consumption accounts and consumer sentiment index highly relevant for both, which is a very important economic indicator for evaluating and forecasting the domestic economic situation. However, despite offering relevant insights into private consumption and GDP, the traditional approach to measuring the consumer confidence based on the survey has several limits. One possible weakness is that it takes considerable time to research, collect, and aggregate the data. If certain urgent issues arise, timely information will not be announced until the end of each month. In addition, the survey only contains information derived from questionnaire items, which means it can be difficult to catch up to the direct effects of newly arising issues. The survey also faces potential declines in response rates and erroneous responses. Therefore, it is necessary to find a way to complement it. For this purpose, we construct and assess an index designed to measure consumer economic sentiment index using sentiment analysis. Unlike the survey-based measures, our index relies on textual analysis to extract sentiment from economic and financial news articles. In particular, text data such as news articles and SNS are timely and cover a wide range of issues; because such sources can quickly capture the economic impact of specific economic issues, they have great potential as economic indicators. There exist two main approaches to the automatic extraction of sentiment from a text, we apply the lexicon-based approach, using sentiment lexicon dictionaries of words annotated with the semantic orientations. In creating the sentiment lexicon dictionaries, we enter the semantic orientation of individual words manually, though we do not attempt a full linguistic analysis (one that involves analysis of word senses or argument structure); this is the limitation of our research and further work in that direction remains possible. In this study, we generate a time series index of economic sentiment in the news. The construction of the index consists of three broad steps: (1) Collecting a large corpus of economic news articles on the web, (2) Applying lexicon-based methods for sentiment analysis of each article to score the article in terms of sentiment orientation (positive, negative and neutral), and (3) Constructing an economic sentiment index of consumers by aggregating monthly time series for each sentiment word. In line with existing scholarly assessments of the relationship between the consumer confidence index and macroeconomic indicators, any new index should be assessed for its usefulness. We examine the new index's usefulness by comparing other economic indicators to the CSI. To check the usefulness of the newly index based on sentiment analysis, trend and cross - correlation analysis are carried out to analyze the relations and lagged structure. Finally, we analyze the forecasting power using the one step ahead of out of sample prediction. As a result, the news sentiment index correlates strongly with related contemporaneous key indicators in almost all experiments. We also find that news sentiment shocks predict future economic activity in most cases. In almost all experiments, the news sentiment index strongly correlates with related contemporaneous key indicators. Furthermore, in most cases, news sentiment shocks predict future economic activity; in head-to-head comparisons, the news sentiment measures outperform survey-based sentiment index as CSI. Policy makers want to understand consumer or public opinions about existing or proposed policies. Such opinions enable relevant government decision-makers to respond quickly to monitor various web media, SNS, or news articles. Textual data, such as news articles and social networks (Twitter, Facebook and blogs) are generated at high-speeds and cover a wide range of issues; because such sources can quickly capture the economic impact of specific economic issues, they have great potential as economic indicators. Although research using unstructured data in economic analysis is in its early stages, but the utilization of data is expected to greatly increase once its usefulness is confirmed.

A Study on Airline Service Quality Assessment using Potential Customer Satisfaction Improvement Index Based on Kano Model- Centered around Chinese Passengers (카노 모형에 기반한 항공서비스품질 분류와 잠재적 고객만족 개선지수에 관한 연구 - 중국 승객을 중심으로)

  • Qi, lin;Chung, Kyu Suk
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.813-831
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    • 2016
  • Purpose: The purpose of this study is to assess the service quality attributes of Korean airlines service for Chinese passengers and suggest revised model to count potential improvement. Methods: Using the Kano and Timko models based on survey questionnaire to classify the quality attributes and to calculate the customer satisfaction index for each service attributes. And the revised potential customers satisfaction index(R-PCSI) are used to access the improvement possibilities by Kano model's attributes. Results: The attributes by Kano model, the relative importance, and the priorities for improvement for 30 airline service quality characteristics are identified. The most important item for improvement is 'Loses and delays compensations service'. Conclusion: According to the PCSI calculation results, this paper can help for Korean Airlines to improve customer satisfaction for Chinese passengers. And R-PCSI model suggested by this paper can be used for other service quality analysis.

A Comparative Study on Technology Readiness Index of Third Party Payment Service Between Korea and China (제3자 모바일 결제서비스 기술준비도의 한.중 비교)

  • Kim, Jongki;Cheng, Xiao;Kim, Jiyun
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.115-122
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    • 2019
  • The mobile payment service, which shows remarkable growth, appears to have different situations between Korea and China. Based on the recent research, we tried to confirm that there is a difference in the technology readiness index of third-party mobile payment service between Korea and China. The data were collected from a survey of Korean and Chinese university students. As a method of analysis, t-test was conducted for each factor. The results show that there is a difference between China and Korea in all factors of technology readiness. In particular, Chinese users' optimism, innovation and discomfort were higher and insecurity was higher in Korean users. These results are expected to provide a strategic approach to expand the use of third-party mobile payment services.

Public and Experts Perception Analysis about Relative Importance of Address of Things Using AHP (AHP 분석을 이용한 사물주소 부여대상의 상대적 중요도에 대한 전문가와 일반인의 인식 비교분석)

  • Cho, Su-Ji;Bae, Seoung-Hun;Kim, Min-Kwan;Lee, Ki-Kwang
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.1
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    • pp.71-78
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    • 2021
  • Recently the meaning of the road name address is expended as an information through the revision of the Road Name Address Act. As this revision, the address of things (AoT) become more important indicating the possibility for the expansion to the related business. However, recent study about AoT does not concern how the current priority system works from the first research. In this study, we analyze perception about addressable object between AoT experts and public using AHP analysis. We structured the importance of addressable objects as two categories; urgency and value creation. The necessity in emergency or daily, accessibility and welfare conform the urgency index. Meanwhile, public value creation in public domain or profitability in the business area and economics conform value creation index. We conducted survey for total of 89 of experts and public. The results of this study indicate the relative importance of AoT measured by experts and public. Generally, public tend to concern more about accessibility conforming the urgency index than experts. Moreover, the public WiFi and the sports complex scored the high priority among the remain addressable objects, in respect of the urgency and the value creation. This result could be implemented for the activation of the smart city industry base on the geospatial information including AoT.

Test and Analysis for Comovement-Locomotive Hypothesis (동조화 현상의 견인차 가설 검정과 분석)

  • Kim, Tae-Ho
    • The Korean Journal of Applied Statistics
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    • v.24 no.2
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    • pp.239-251
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    • 2011
  • The need for statistical analysis to discern the existence and the type of international business comovement has increased as business and economic variations in one country is directly transmitted to business and financial market conditions in another without a long lag. This study performs the statistical tests for th locomotive hypothesis to understand the structural character of the long-run mechanism among Korea-US current and future business movements and the domestic stock market. The U.S. future business prospect, rather than the US current and the domestic current and future business conditions, appears to signi cantl a ect the domestic stock market movement.

Analysis of Construction Management Business Survey Index (CM기업경기실사지수 분석에 관한 연구 - 2010년 3분기를 중심으로 -)

  • Lee, Eui-Dong;Kim, Han-Soo
    • Korean Journal of Construction Engineering and Management
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    • v.12 no.3
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    • pp.83-90
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    • 2011
  • Although the CM(construction management) market in Korea has shown rapid growth, unlike other market sectors, there has been lack of a system by which the economy trend of the CM market can be analyzed. The objective of the paper is to analyse and identify key characteristics of the CM market as of the third quarter of 2010 by using the CMBSI(Construction Management Business Survey Index) which was proposed in the previous study. In the paper, the CMBSI is used as the main index along with other five supplementary indices. The use of the CMBSI can contribute to enhancing the understanding of CM market situation and prospect, and also to providing information for CM policy and regulations.

Panel data analysis with regression trees (회귀나무 모형을 이용한 패널데이터 분석)

  • Chang, Youngjae
    • Journal of the Korean Data and Information Science Society
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    • v.25 no.6
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    • pp.1253-1262
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    • 2014
  • Regression tree is a tree-structured solution in which a simple regression model is fitted to the data in each node made by recursive partitioning of predictor space. There have been many efforts to apply tree algorithms to various regression problems like logistic regression and quantile regression. Recently, algorithms have been expanded to the panel data analysis such as RE-EM algorithm by Sela and Simonoff (2012), and extension of GUIDE by Loh and Zheng (2013). The algorithms are briefly introduced and prediction accuracy of three methods are compared in this paper. In general, RE-EM shows good prediction accuracy with least MSE's in the simulation study. A RE-EM tree fitted to business survey index (BSI) panel data shows that sales BSI is the main factor which affects business entrepreneurs' economic sentiment. The economic sentiment BSI of non-manufacturing industries is higher than that of manufacturing ones among the relatively high sales group.

A study on Service the Quality of Defence Quality Assurance Activites using Kano Model by Company Size (Kano 모델 기반의 기업규모별 국방품질보증 서비스품질에 관한 연구)

  • Kim, Sunghoon;Seo, Hyun-Soo
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.397-410
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    • 2018
  • Purpose: A main aims to classify quality attributes for quality assurance activities of military supplies by company size, and to derive the necessity for business improvement by company size to improve customer satisfaction through customer satisfaction coeffiecient and PCSI Index. Methods: Through a survey of defense and general businesses located in Busan and South Gyeongsang Province, the quality of service elements are classified and the client satisfaction factor and PCSI is calculated for the quality assurance activities. Results: Determine the current level of customer satisfaction with the quality of the Defence quality assurance service and present operational factors that need improvement by size of the company. Conclusion: The attractive quality of service factors for quality assurance work were in common and different and the need for improvement was identified based on differences in PCSI Index by Company size.