• Title/Summary/Keyword: business office

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CEO Education-Performance Relationship: Evidence from Saudi Arabia

  • ALTUWAIJRI, Basmah Maziad;KALYANARAMAN, Lakshmi
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.259-268
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    • 2020
  • The study investigates the association between CEO education and firm performance with a sample of 85 nonfinancial firms listed on the Saudi stock exchange during 2018 applying ordinary least squares method. CEO education is defined by three variables, the level of education, if the degree-granting institution is domestic or foreign, and if the highest degree is in management or other fields of study. Financial performance is measured by return on assets and return on equity. Firm size, age, liquidity and growth are introduced as control variables. The study shows that 58 CEOs of the firms studied are graduates, 38 have obtained their degree from a domestic institution and 44 have a management degree. Graduate CEOs are found to enhance performance. Graduating from a domestic institution influences performance positively. Management degree of CEO does not seem to impact performance. Firm size, liquidity and growth are positively associated with performance. Firm age does not explain performance differences of firms. Results are robust to performance measures. The findings of the study suggest that firms can benefit from a CEO hiring policy that emphasizes on the minimum qualification set as graduation or higher, education from a domestic institution and no undue weight on management qualification.

A Marketing Strategy Implementation for Korea Postal Service (마케팅 전략실행을 통한 우정서비스 경쟁력 강화방안)

  • Kim Yong-Shik
    • Management & Information Systems Review
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    • v.3
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    • pp.257-285
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    • 1999
  • Korea Postal Service(KPS) nowadays lies in competitive environment with alternative business such as door-to-door delivery service. Customers began to complain about postal service quality and ask the government to reform a public firm through management innovation. But, Korea Postal Service has not met the break-even point between it's revenue and expenditure because the service is under the government system and cannot independently make major decisions on products, pricing, services, personnel management, financial policies and etc. The objective of this study is to provide marketing planners and practitioners with some guidelines when they establish marketing strategies and to help marketers on theories and practical instructions about postal service marketing when they interact with customers. I. A field survey on both customer satisfaction and internal staff satisfaction was conducted to get some ideas for the marketing strategy planning. II. Practical guidelines and instructions were made for marketers to communicate with customers in various areas such as pricing, product, service demand, marketing channel, promotion, and etc. III. Some suggestions on marketing policies for planners and mangers in the marketing strategy were described including personnel resource as well as physical resource. IV. Special issues on small packet market and direct mail market were discussed and some alternative solutions were proposed. V. Database marketing strategy was emphasized to get new business opportunities such as direct mail, and to provide differential services to customers as much as their contribution into the profitability for KPS. VI. Cyber Post Office should be constructed on Internet to provide new services which are combined with physical material flow and information technologies.

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A Study on the Leader-Member Exchange on Subordinates' Perceived Use of Power and Conflict Handling Reference (리더-구성원 교환관계, 상사의 권력행사 유형 및 갈등해결 방안의 관련성에 관한 연구)

  • Lee, Kyu-Man
    • Korean Business Review
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    • v.19 no.2
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    • pp.47-67
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    • 2006
  • This paper examined the relationships between LMX, perceived use of power and conflict handling references. The empirical study was made by questionnaire survey. The sample was consisted in 615 office workers of 25 large corporations in Korea. Results of analysis of t-test indicated that LMX was significant difference in outcome variables such as perceived use of power and perceived conflict handing references. The limitation and future directions of the study were suggested.

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Resource Based Simulation in Semiconductor Business (반도체 R&D BPR 시뮬레이션)

  • 김원경;이종복
    • Proceedings of the Korea Society for Simulation Conference
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    • 2001.05a
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    • pp.31-35
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    • 2001
  • Simulation --- The ideal tool for BPR. Work now and CASE tools are static modeling tools. Based on our own customers surveys, we have discovered that the use of process modeling tools thus far has focused on modeling the current(What-Is) state of a business. We have found that 90 percent of reengineering projects, the modeling tools of choice have been flowcharting tools. Static models offer help in understanding the overall nature of an existing process. However, static models can not really help you see the step by step motions towards completion of your goals. In static modeling, you see two pictures in time, usually taken at the current state and final state models of your reengineering project. Static models are usually not object oriented, therefore can not show facility or office layout and movement of entities and objects throughout the facility. However, this does not mean that static modeling does not have its application nor add value to the user as in a few success stories. Simulation helps the team analyze the complex aspects of the project. Many times a plan that looks good on paper might turn out entirely different when put into action. Therefore, simulation helps you look at how situations might work before actual implementation. In particular, computer simulation models help you view a reengineered condition before they are rolled-out. Items such as a lead time and resource allocation.

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Electronic Commerce Workflow Modeling Tool Design Using Database Agent (DB에이전트를 이용한 전자상거래 워크플로우 모델링 도구 설계)

  • 오종태
    • Journal of the Korea Society of Computer and Information
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    • v.8 no.3
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    • pp.16-25
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    • 2003
  • Modeller is defined as the office work procedures(business processes), and that is systemically based upon the real-time collaborative operations by a set of actors, which is called group. This paper describes the design of the ICN editor that is operable under the real-time collaborative computing environment. We use the database agent that enables the ICN editor to operate among multiple actors(group) through the event-driven collaboration platform. Consequently, a set of workflow and business processes defined through this editor is not only stored onto database but also transformed into the format of the workflow process definition language(WPDL) that is a standardized worflow description and specification language proposed by the workflow management coalition(WfMC). This method can improve the performance of workflow processing by minimizing the workflow execution cost occurred during workflow definition.

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PLS-SEM to Predict the Relationship between Procedural Justice, Organizational Commitment, OCB, and Job Satisfaction

  • MARIA, Siti;DARMA, Dio;SETYAWAN, Hery
    • Journal of Wellbeing Management and Applied Psychology
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    • v.3 no.3
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    • pp.1-13
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    • 2020
  • Human resource management has always been the most important part of any organization (corporate and government-owned). Until whenever improvement in human resource management is always the background of every problem that occurs in the organization. This study aims to examine the relationship of procedural justice and organizational commitment to OCB satisfaction and job satisfaction in the Public Works Office of Kutai Kartanegara Regency. Sampling involved the entire population, i.e. 109 informants. They are employees who have goods and services certificates. Hypothesis test carried out with the SEM-PLS model in two stages (outer model and inner model). After that, the survey data was used SMART PLS 3.0. Based on empirical findings, we find that procedural justice has a positive and significant effect on OCB, while organizational commitment does not. Procedural justice, organizational commitment, and OCB have had a positive and significant effect on job satisfaction. The novelty of the study lies in the originality value that describes the conditions in a government agency with different benchmarks (variables and indicators) from previous studies, so it is very interesting and varied.

The Influence of Leadership Style on Employee Creativity: Focusing on the Mediating Effect of Self-Efficacy

  • Chae, Joo-Seok;Lee, Nam-Gyum;Hwang, Il-Young;Park, Soon-Young
    • Asian Journal of Business Environment
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    • v.5 no.4
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    • pp.73-81
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    • 2015
  • Purpose - This study investigated the effects of leaders of national universities on faculty creativity. The study examined transformational leadership and creativity theories and investigated self-efficacy, the parameter between transformational leadership and creativity, to examine its moderating effect and provide policy implications for national universities. Research design, data, and methodology - This study built four hypotheses based on the literature review, and tested these using a survey methodology. The collected data were analyzed using SPSS 15.0. Result - At the national universities, the results were as follows: charisma of leaders had a positive influence on member creativity; intellectual stimulus of leaders had a positive influence on member creativity; and, individual consideration of leaders had a positive influence on member creativity. Therefore, leaders' transformational leadership had a positive influence on member creativity. Conclusion - Creativity is thought to be important for organizational survival and continuous development at rapidly changing education administrations. Educational administration leaders should exercise transformational leadership to develop member creativity. Member self-efficacy, which had a mediating effect on creativity, requires leadership to develop it.

The Cognitive and Economic Value of a Nuclear Power Plant in Korea

  • Lim, Gil-Hwan;Jung, Woo-Jin;Kim, Tae-Hwan;Lee, Sang-Yong Tom
    • Nuclear Engineering and Technology
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    • v.49 no.3
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    • pp.609-620
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    • 2017
  • We studied the value of a nuclear power plant by considering Koreans' willingness to pay (WTP) for neutralizing the various problems caused by building and operating a new plant. For this, we used a conjoint analysis and ordered logistic regression. We then compared the WTP estimates between various segment groups. The results revealed that each household was willing to pay an additional 99,677 Korean Won (KRW)/mo on average to resolve the negative impacts from a nuclear plant. Therefore, the yearly cognitive and economic value of a nuclear plant in Korea was about 19 trillion KRW. Through a segment analysis, we found that the more educated, younger, and poorer groups gave higher cognitive values than the less educated, older, and richer groups, respectively. Also, people who lived far from a plant gave higher values than people living near a plant, and people with more knowledge about or interest in nuclear energy gave higher values than people with less knowledge or interest. People who felt that nuclear energy is necessary gave higher values to nuclear energy than those who did not. Our results can be used as bases to set targets for promoting nuclear energy and pursuing a national project of building a nuclear power plant.

Factors Impacting on Income Inequality in Vietnam: GMM Model Estimation

  • NGUYEN, Hiep Quang
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.635-641
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    • 2021
  • This article analyzes the factors affecting income inequality in Vietnam, with data from 63 provinces and cities collected from the Vietnam Household Living Standards Survey of the General Statistics Office of Vietnam from 2010 to 2018. The article will firstly build a research model to identify factors affecting income inequality. Then, it uses the Generalized Method of Moments (GMM) method to evaluate the effect of factors on income inequality in Vietnam. The empirical estimate result shows that, in the period from 2010 to 2018, the factors such as the proportion of the working employees, income per capita, and inflation have positive effects on the Gini coefficient. That is, when these factors increase, there will be negative effects on improving income inequality in Vietnam. Conversely, when the factors such as the proportion of the literate adults, the proportion of the urban population, and population density increase they will have a positive impact on improving income inequality in Vietnam during this period. The estimated coefficients satisfied the sign expectation except the proportion of the literate adults. It means that, in Vietnam, the increase and more equilibrium in educational attainment balance the distribution of income and bring an improvement in income inequality.

Managerial Ability, Managerial Incentives and Firm Performance: Empirical Evidence from Vietnam

  • PHAN, Nghi Huu
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.4
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    • pp.193-200
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    • 2021
  • This study investigates the impact of managerial ability and managerial incentives on firm performance. In particular, it studies how managerial ability factor can exert significant influence on the profitability and the risk of firms. By doing this, the study can provide several policy implications about how managerial ability can influence firm decisions and its corresponding business policies. Data of the study was collected from the Annual Enterprises Survey (AES), which is conducted by the General Statistics Office of Vietnam (GSO) during the 2009-2013 period. After removing firms with insufficient financial information, our final dataset includes over 50,000 firms in Vietnam. The main result of the study shows that there is a significant and positive relationship between managerial ability and firm leverage. This finding indicates that managerial ability significantly plays an important role in making financial decisions. In addition, our study provides empirical evidence about the causal relationship between managerial compensation and firm risk-taking behavior. Specifically, we find that firm risks are significantly associated with compensation schemes including lower delta and higher vega. In other words, our study implies that the sensitivity of CEO wealth to stock volatility can positively affect both delta and vega or managerial incentives schemes.