• Proceedings of the CALSEC Conference
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• 2004.02a
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• pp.37-42
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• 2004

Information Quality Challenge ·Incomplete business process ·Islands of data ·Escalating costs ·No planned information architecture(omitted)

• IE interfaces
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• v.17 no.3
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• pp.338-348
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• 2004

OECD countries including Korea positively adopt performance-based budget systems which convert an input-centered system to an output-centered system to solve two baffling problems: public expense retrenchment and efficiency recovery of government management. Output management of IT project propelled in public sector becomes a prominent figure influenced by these keynote of policy. However, it is placed in difficult circumstances to develop a performance index and the methodology to cover characteristics of IT project, measuring the goal achievement of business and the customer contentment according to the phases of business progress. Existing studies of IT project accomplishment measurement have been fulfilled on the subject of business targeting on IT technology application, administrative information network business and national base of information network construction. Most of the studies have been executed using BSC or AHP to reflect synthetically business specifics of IT project from a methodological point of view. In this study, we propose a structural equation model (SEM) to develop a performance index which measures the outcome of IT project according to the phases of business progress, avoiding a simple presentation of project outcome or conceptual frame. The proposed SEM is applied to the survey results of "IT support project for Small and medium business". Based on the fitted model, we apply ACSI concept to develop an Information Technologization Success Index (ITSI). This index allows us comparison of several IT vendors as well as feedback information for further improvement.

• Korean journal of communication and information
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• v.59
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• pp.162-179
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• 2012

The purpose of this study is to find a way to revive newspaper industry against digital new media revolution such as the internet, SNS(Social Network Service). To this end, indepth-interviews were conducted with the target incumbent senior reporters. The research areas are consisted of four subjects. For instance Awareness about the newspaper business crisis, the need for profitable business, potential conflicts of journalism and business, and desirable business. As a result of my research, executive reporters said that There is no management strategy Against the rapid expansion of social media and Therefore Business diversification is required. In short, They said that alternative business model should be developed, in which public and business interest are commonly respected, such as Information & Culture (internet, broadcasting, film, game, music), play, exhibition, publishing, and education.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.371-376
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• 2008

As the e-business developed fast and more firms embrace CRM as a core e-business strategy, it is getting more important to assess the firms. The CRM is approaching customer-centric. This approach focuses on the long-term relationship with the customers by providing the benefits of the customer rather than based on what the company wants to sell. How to establish the overall efficiency and effectiveness of a global enterprise becomes more and more important to the E-business. The study investigates the cross-national psychometric prosperities of the establishment in the E-business. Using a cross-national survey of customers from Korea and China to compare the Korean customers' acceptance of e-business with the Chinese customers', and compare the development of e-business in Korea with the development in China it will be found that Korea and China samples shared a somewhat similar factor structure. And there are also some differences between Korea and China. These findings suggest that the way to establish the e-business strategy is influenced by the cultural effects. So focusing on the cultural differences among the countries becomes more and more important, this study will help to analysis how to use the different cultural dimension to establish the better CRM system in the e-business field.

• The Journal of Information Systems
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• v.27 no.3
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• pp.161-180
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• 2018

Purpose One of the success factors of information system projects is to reduce requirements uncertainty through user engagement. So, in many recent IS development environment, a business analyst or business analysts are positioned between users and developers to drive user engagement to reduce requirements uncertainty. But, there are few studies that research about the competencies of business analysts for training and staffing. So, this study analyzed which underlying and practical competencies that positively influence user engagement are required. Design/methodology/approach The level of underlying and practical competencies required for business analysts and the level of user enagement in the IS development environment are collected through the survey. And, the causal relationship between the construct concepts which are underlying competencies, practical competencies and the user participation is analzed through the PLS analysis. Findings The results of this study show that the practial competencies of business analysts that positively have a significant impact on user engaement were studied as requirements development skills. Additionally, the underlying competencies of business analysts which have a significant impact on requirements development skills were examined as business knowledge and interaction skills rather than technical knowledge and communication skills.

• Journal of Information Technology Services
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• v.5 no.1
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• pp.17-34
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• 2006

As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.10a
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• pp.115-117
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• 2014

Recently, interesting of U-city with ubiquitous computing technologies has increased and u-city services can improve people's quality of life. Among the u-city services, traffice service is actively developed in our lives. In this paper, we propose the business model and business model process in u-car tracking service. To propose the research purpose, we examined the prior business model and investigated u-car tracking information. And also, we draw scenario and used it to identify business model. To efficiently understand proposed business model, we built business model process of u-car tracking service. The results of study, we proposed business model and business model process with stakeholder, benefiter and value model. This study concludes with implications of the study results as well as limitations and future research directions.

• Proceedings of the Korean Society of Computer Information Conference
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• 2020.01a
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• pp.285-286
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• 2020

본 논문은 농수축산물 및 도·소매 시장 자료를 통해 데이터베이스를 구축하여 시장별 상품의 가격, 장소, 기간 등의 정보를 일자별로 제공하는 시스템이다. 농수축산물의 경우, 크기, 신선도, 보관기간 등의 다양한 기준에 따라 가격이 형성되는데 상품 특성상 기상 변화와 계절 변화에 따른 생산량 및 상품의 질 차이가 매우 크기 때문에 상품의 공급량과 가격의 안정성을 보장하기 힘들다. 기존의 농수축산물 가격 제공 사례의 경우 정보 제공 범위가 좁아 정보의 유용성에 한계점이 존재하였다. 이를 보완하여 시장 위치와 제품 정보의 구체성 확보, 실시간 가격 정보 제공으로 정보의 폭을 넓혀 경제 주체에게 실질적으로 도움을 주고자 하였다. 이를 통해, 소비자들은 원하는 상품의 정보를 제공받아 가격, 거리, 품질 등의 주관적인 기준에 근거한 합리적 소비를 할 수 있다.

• International Commerce and Information Review
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• v.1 no.2
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• pp.167-181
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• 1999

In this research the levels of information infrastructure of selected forwarders were measured and analyzed a relationship with business performance. The selected forwarder was consisted of local forwarder group and foreign invested forwarder group. In this analysis the level of information infrastructure of foreign invested forwarder group was higher than local forwarder group, and accordingly their performance was found a difference. i. e. A positive significant relationship was found between the level of information infrastructure and forwarders' business performance by means of correlation analysis.

• Korean Journal of Artificial Intelligence
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• v.6 no.2
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• pp.23-27
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• 2018

Korea has a high proportion of self-employment. Many of them start the food business since it does not require high-techs and it is possible to start the business relatively easily compared to many others in business categories. However, the closure rate of the business is also high due to excessive competition and market saturation. Cafés and restaurants are examples of food business where the business analysis is highly important. However, for most of the people who want to start their own business, it is difficult to conduct systematic business analysis such as trade area analysis or to find information for business analysis. Therefore, in this paper, we predicted business status with simple information using Microsoft Azure Machine Learning Studio program. Experimental results showed higher performance than the number of attributes, and it is expected that this artificial intelligence model will be helpful to those who are self-employed because it can easily predict the business status. The results showed that the overall accuracy was over 60 % and the performance was high compared to the number of attributes. If this model is used, those who prepare for self-employment who are not experts in the business analysis will be able to predict the business status of stores in Seoul with simple attributes.