• 한국산업정보학회논문지
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• 제22권3호
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• pp.95-107
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• 2017

본 연구는 은행의 서비스품질을 결과품질, 물리적 환경품질, 상호작용품질로 구분하고 각 차원이 고객만족과 교차구매의도 및 관계지속의도에 미치는 구조모형을 제안하고 은행을 이용하는 고객들을 대상으로 실증 분석하였다. 분석결과 첫째, 서비스품질의 상호작용품질, 결과품질, 물리적 환경품질의 3가지 차원이 은행의 고객만족을 형성하는 하나의 원천임이 확인하였다. 둘째, 은행을 이용하는 고객들이 지각하는 은행의 상호작용품질, 결과품질, 물리적 환경품질을 높게 지각할수록 고객만족에 긍정적인 영향을 미치는 것으로 나타났으며, 그 영향력이 크기는 상호작용품질, 물리적 환경품질, 결과품질 순으로 나타났다. 셋째, 은행 서비스에 대한 고객만족은 관계지속의도 및 교차구매의도에 긍정적인 영향을 미치는 것으로 나타났다. 끝으로 이들 분석결과를 바탕으로 본 연구의 시사점과 향후 연구방향을 제시하였다.

• 산경연구논집
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• 제9권8호
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• pp.41-50
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• 2018

Purpose - As an important participant in the financial markets, the commercial bank will be impacted by the interest rate marketization. Owing to the special condition of China, this paper tries to explore the impact of operating mechanisms between interest rate marketization and the profitability of the commercial Bank. Research design, data and methodology - This paper applies time series data from 2005 to 2016. Due to the short period of time series, autocorrelation often occurs. Therefore, the fully modified least squares(FMOLS) will be used to conduct an empirical analysis. The reason is that it can move off the autocorrelation between variables and disturbance term. And FMOLS also can make estimated cointegrating parameters closed to normal distribution. More importantly, in order to avoid spurious regressions, the Augmented Dickey-Fuller Test will be used to verify the stationarity of all variables. The total return of asset is treated as the profitability of commercial bank. The net interest spread is treated as a measurement of interest rate marketization. Both are regarded as dependent variables. The non-interest income or gross revenues and impaired loans or gross loans are treated as independent variables. The sixteen representative listed commercial banks are divided into three categories (state-owned, share-holding and city-owned) to conduct an estimation. Results - Via empirical analysis, the findings show that the net interest spread has a positive effect on the profitability of the commercial bank. More specifically, 1% increase in the net interest spread will lead 0.157% increase in the profitability of state-owned commercial bank, 0.269% increase in the profitability of share-holding commercial bank and 0.263% increase in the profitability of city-owned commercial bank. If regarding the sixteen listed commercial city as a whole, 1% increase in the net interest spread will lead 0.267% increase in the profitability of the commercial bank. Conclusions - As the interest rate marketization, the importance of interest rate on the profitability of commercial bank has become more and more significant. The empirical evidences also prove that the net interest spread can bring about the change of the commercial bank's profitability. Therefore, policy-makers of commercial banks should fully understand the operating mechanism between them.

• 경제분석
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• 제27권3호
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• pp.1-32
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• 2021

본 연구는 통화정책 전달경로 중 은행자본경로와 위험추구경로가 국내은행에도 작동하는지에 대해 실증분석하였다. 이를 위해 확장적 통화정책이 은행의 예대금리차, BIS비율, 위험가중자산비율 및 대출 등에 미치는 영향을 분석하였다. 실증분석은 기존 연구에서 통화정책 영향분석에 많이 사용된 Uhlig (2005)의 부호제약 SVAR(Structural VAR) 모형을 토대로 실시하였다. 본 연구는 실증분석을 통해 국내외 기존 연구 결과와 유사하게 국내은행에서도 은행자본경로 및 위험추구경로가 작동하는 것을 확인하였다. 확장적 통화충격에 대해 국내은행의 예대금리차는 확대되었으며, 자기자본비율은 개선되었고, 이후 총대출이 증가하는 것으로 분석되었다. 이는 은행자본경로가 작동함을 의미한다. 또한, 실질콜금리에 대한 확장적 통화충격에 대해 위험가중자산비율이 증가하는 것으로 분석되었다. 이는 위험추구경로가 작동함을 의미한다. 본 연구의 시사점은 다음과 같다. 확장적 통화정책 지속 시 은행자본경로 작동으로 단기적으로 은행 건전성과 수익성이 개선되는 효과도 있으나, 위험추구경로 작동으로 중장기적으로 은행의 위험추구(risk-taking) 행위가 심화되어 은행의 실질적 건전성에 악영향을 줄 수 있다. 이에 따라 금융당국은 확장적 통화정책 지속 시 편중리스크 발생 및 시스템리스크 증가 등에 대한 선제적인 모니터링 및 감독을 강화할 필요가 있다.

• The Journal of Asian Finance, Economics and Business
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• 제8권7호
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• pp.313-322
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• 2021

This study aims to analyze the influence of religiosity, spiritual leadership, and work-life balance and its impact on innovative behavior through the mediating effect of employee engagement on the state-owned sharia bank of Central Java Province. The total sample of this study is 226 respondents taken from state-owned sharia bank in 6 Regencies/Cities in the former Karisedenan of Central Java. Samples are taken using a cross-sectional approach. The sampling technique is using the division of regions based on clusters (cities) and is carried out using a purposive sampling method. The results indicate that the indirect influence of all independent variables on innovative behavior through the mediating effect of employee engagement is found to be significant. This study views employee engagement from the perspective of religiosity-based social exchange theory so that religious values in the interaction relationship can be fairly applied and respected by the employees of the state-owned sharia bank. Managers can socialize the importance of spirit behavior to employees so that it can be their everyday attitude and becomes their guide for work. Leaders can become role models in straightening intentions while working as well as conditioning the conscience to always think positively at work by strengthening work engagement in sharia banking institutions.

• The Journal of Asian Finance, Economics and Business
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• 제2권1호
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• pp.5-13
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• 2015

This paper aims to provide an overview of customer trust toward Islamic banks, and to study the effect of trust on the selection of Islamic banks services. A total 375 questionnaires were distributed to the three groups of bank customers, i.e. Islamic banks customers, conventional banks customers, and customers of both banks (125 respondents in each group). Trust is measured based on three constructs, namely Ability, Integrity, and Benevolence. To test the hypothesis this study employs Analysis of Variance and Tukey Test. The results show that bank customers have degree of trust towards Islamic banks relatively high enough, although among the respondents had never become customers of Islamic banks. Benevolence as the dimension with the lowest average score revealed the Islamic banks are more believed as a competent and honest bank in carrying out the business than the bank that will work for the benefit of customers. Other findings suggest that degree of trust have significant affects on the decision for using the Islamic banks services. The positive values that embedded in the concepts and systems of the Islamic is the key to improving the competitiveness of Islamic banks.

• 한국통신학회논문지
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• 제40권8호
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• pp.1577-1587
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• 2015

금융기관에서 개인정보가 유출되는 사건이 빈번히 일어남에 따라 금융소비자들의 프라이버시 보호문제가 중요해지고 있다. 개인정보가 유출되는 사건을 경험한 금융소비자는 자신의 프라이버시에 대한 위협을 느끼게 되고, 이는 금융기관에 대한 인식이나 행동의도에 변화를 가져오게 된다. 본 연구에서는 대표적 금융기관인 은행을 이용하는 금융소비자를 대상으로 은행정보시스템의 개인정보 보안취약성과 은행에 대한 지각된 유용성, 신뢰성과 기업매력성 등의 영향관계를 살펴봄으로써, 실제 은행의 지속적 이용의도에 각 변수가 어떠한 영향을 주는지 분석하였다.

• Asian Journal of Business Environment
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• 제12권4호
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• pp.1-12
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• 2022

Purpose: This study mainly aims to investigate the connection between job satisfaction and organizational citizenship behavior of bank employee. Another objective of this study is to check out the mediating impact of perceived organizational politics of bank personnel on the connection between their job happiness and citizenship behavior. Research design, data and methodology: Snowball sampling is utilized in this study, which is done among bank personnel at different public and private banks across north-eastern region of Bangladesh as well as information is accumulated through the use of a five-point Likert-scale questionnaire. IBM SPSS v22, Andrew F. Hayes process macro v3.5 and SmartPLS 3 are used to complete descriptive and inferential statistics. Results: The study results explore that employees' political perception has a negative influence on organizational citizenship behavior where bank employees' job happiness has a positive impact on structural citizenship manners and negative impact on perceived organizational politics. Surprisingly, perceptions of organizational politics were found to have an insignificant mediating effect on the connection between job satisfaction and organizational citizenship behavior. Conclusions: The present study reveals that satisfied bank personnel shows positive and constructive actions toward their organization where their political perception has an insignificant mediation.

• 디지털융복합연구
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• 제16권2호
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• pp.157-167
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• 2018

인터넷 전문은행은 2017년 국내에 처음 도입된 이후 빠르게 확산되고 있지만 그 한계점에 대한 이슈 역시 계속 대두되고 있다. 특히 점차 경쟁이 심화되는 핀테크 시장에서 인터넷 전문은행의 지속적 성장을 위해 금융소비자에 대한 이해가 중요하다. 이에 본 연구는 인터넷 전문은행에 대한 소비자 태도 실증을 위해 서비스 전환의도 분석에 다수 활용된 PPM 이론을 적용하여 금융소비자의 서비스 전환의도를 확인하였다. 연구 목적 달성을 위해 카카오뱅크 사용자를 대상으로 설문을 진행하여 수거한 총 132부의 데이터를 Smart PLS 3.0을 통해 분석을 수행하였다. 결론적으로 푸시효과와 풀효과가 주거래은행 전환의도에 정(+)의 영향을 미치는 것을 확인하고, 무어링효과가 주거래 전환의도에 미치는 영향에 사용자의 카카오 뱅크 사용정도가 영향을 미치는 것을 확인하였다. 본 연구를 통해 기존 서비스 전환 연구에 활용되던 PPM이론의 활용 범위를 핀테크 서비스로 확장 하였으며, 실무적으로 인터넷 전문은행 확산 전략 수립에 유효한 시사점을 제공할 것이다. 또한 향후 이를 바탕으로 인터넷 전문은행의 다양한 소비자 태도를 설명하는 연구로 활용 할 수 있을 것이다.

• 생약학회지
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• 제43권1호
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• pp.39-45
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• 2012

Cirsium japonicum var. ussuriense has long been used in herbal medicine for the treatment of arthritis, dyspepsia, and bleeding in Korea. In the present study, we investigated anti-inflammatory effects of C. japonicum var. ussuriense against lipopolysaccharide(LPS)-induced activation in RAW264.7 cells by the expression of heme oxygenase (HO)-1. The 70% EtOH extract of the aerial parts of C. japonicum var. ussuriense (CJE), showed the potent anti-inflammatory effects on LPS-induced inflammation in RAW264.7 cells. The anti-inflammatory effect of CJE was demonstrated by the suppression of pro-inflammatory mediators, including pro-inflammatory enzymes (inducible nitric oxide synthase and cyclooxygenase-2). Furthermore CJE induced HO-1 expression through nuclear translocation of nuclear factor E2-related factor 2 (Nrf2) and increased HO activity in RAW264.7 macrophages. The effects of CJE on LPS-induced NO and $PGE_2$ productions were partially reversed by an HO-1 inhibitor, tin protoporphyrin (SnPP). Therefore, it is suggested that CJE-induced HO-1 expression plays a role of the resulting anti-inflammatory effects in macrophages. These results suggest that CJE may be a promising candidate for the treatment of inflammatory diseases.

• 생약학회지
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• 제42권2호
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• pp.175-181
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• 2011

Oxidative stress or accumulation of reactive oxygen species (ROS) leads neuronal cellular death and dysfunction, and it contributes to neuronal degenerative disease such as Alzheimer's disease, Parkinson's disease and stroke. Glutamate is one of the major excitatory neurotransmitter in the central nervous system (CNS). Glutamate contributes to fast synaptic transmission, neuronal plasticity, outgrowth and survival, behavior, learning and memory. In spite of these physiological functions, high concentration of glutamate causes neuronal cell damage, acute insults and chronic neuronal neurodegenerative diseases. Heme oxygenase-1 (HO-1) enzyme plays an important role of cellular antioxidant system against oxidant injury. NNMBS020, the water-insoluble fraction of the 70% EtOH extract of root barks of Dictamnus dasycarpus, showed dominant neuroprotective effects on glutamate-induced neurotoxicity in mouse hippocampal HT22 cells by induced the expression of HO-1 and increased HO activity. In mouse hippocampal HT22 cells, NNMBS020 makes the nuclear accumulation of Nrf2 and stimulates extracellular signal-regulated kinase (ERK) pathway. The ERK MAPK pathway inhibitor significantly reduced NNMBS020-induced HO-1 expression, whereas the JNK and p38 inhibitors did not. In conclusion, the water-insoluble fraction of the 70% EtOH extract of root barks of D. dasycarpus (NNMBS020) significantly protect glutamate-induced oxidative damage by induction of HO-1 via Nrf2 and ERK pathway in mouse hippocampal HT22 cells.