• Title/Summary/Keyword: automatic design

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A Study on Customer Service Encounters at a Large Food Court Customer Using Importance-performance Analysis (대형 푸드코트 이용 고객들의 서비스 인카운터 중요도-실행도(IPA) 분석 평가 연구)

  • Yoon, Hei-Ryeo
    • The Korean Journal of Food And Nutrition
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    • v.21 no.1
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    • pp.97-105
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    • 2008
  • An IPA model was used to evaluate customer service encounters at a large food court; also the gaps between importance and performance from were also evaluated from both perspectives. The findings of this study will be applied in order to improve service quality at various large food service operations. A total of 298 customers from a large shopping mall food court completed the study questionnaire, asking them to evaluate the important and performance attributes of service. Seven underlying dimensions were identified and labeled by factor analysis: factor 1 was "safety": factor 2 "time": factor 3 "atmosphere": factor 4 "quality of food": factor 5 "menu attributes": factor 6 "comfort": and the last and seventh factor was "comprehension". As a result of IPA analysis the overall mean scores between the importance attributes and performance attributes showed significant differences by independent t-tests(p<0.001). Quadrant I was classified with unnecessary items including interior design, proper lighting, suitable chairs, and proper room temperature. In quadrant II thirteen variables showed high scores for both importance and performance, such as various menu choices, hygienic food, dishes, chairs, food court, kitchen, and employees; proper ventilation, employee kindness, waiting time to order, and received food; automatic system for ordering-serving. Quadrant III included eight variables identified as low priority, including appearance of food, nutrient content of food, proper portions, new menu, proper music, proper location of cashier, services for children and efficiency of movement. In quadrant IV six variables were included as areas to focus management's efforts, such as food taste, proper food temperature, use of safe food materials, maintenance of food quality, existence of preferred foods, and proper food prices. These results suggest that food court customers have interests that are distinct from restaurant customers and may need to be treated differently. It is anticipated that this data will be useful to the foodservice industry in order to segment customer characteristics by different dinning behaviors.

A Field Survey of Rack-Type Warehouse for Commodity Classification System in Korea (국내 랙크식 창고 수용물품 등급분류를 위한 현장조사)

  • Kim, Woon-Hyung;Lee, Young-Jae
    • Fire Science and Engineering
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    • v.30 no.2
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    • pp.98-105
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    • 2016
  • A fire risk assessment in rack-type warehouse is typically determined based on the following factors: 1. flammability and fire loads for storage of goods, packing materials, and pallet, 2. a ceiling height of warehouse indoor spaces, and 3. height, arrangement, and spacing for storage racks. For appropriately extinguishing and protecting the fire in warehouses, therefore, it is necessary to classify combustibles considering the previously mentioned factors and to develop design Standards for sprinkler system. As the first step to apply automatic sprinkler system to domestic warehouses, this study investigated characteristics for commodity distribution and warehouse configuration using 28 warehouses in five distribution complexes located in Gyeonggi-do, South Korea. In addition, this study analyzed Standards for commodity distribution adopted in USA, Europe, and Japan. Using the field survey analysis, this study was aimed to provide baseline data to prepare for Commodity Classification Standard for warehouses in South Korea.

The influence of flow rate and temperature on the quenching effect of cooling water (냉각수의 유동속도와 온도가 담금효과에 미치는 영향)

  • 민수홍;김상열
    • Journal of the korean Society of Automotive Engineers
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    • v.4 no.3
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    • pp.24-39
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    • 1982
  • It has already been known that quenching effect is influenced greatly by stirring and changing coolant's temperature on quenching. But according to the past investigations its effect has not been taken into consideration quantitatively in the cooling process. The purpose of this study is that the influence of flow rate and temperature on the quenching effect of cooling water as quenching medium is quantitatively examined by using the open channel. The stream of water in this study is turbulent flow. The temperature of the specimen made of pure copper is measured by CA thermocouple in the vicinity of the surface and recorded by an automatic recorder during the quenching process in city water. The results obtained are as follows; 1. The quenching effect of cooling water generally increases with Reynolds Number(characteristic length; specimen diameter)as shown in the experimental formula; but at the realm of Reynolds Number from 1.2 * 10$^{4}$ to 9.2 * 10$^{4}$, the increasing rate of quenching effect shows little increase. 2. The increasing rate of quenching effect was increased under the flow rate of 221 cm/sec. On the other hand, it was decreased below this flow rate. 3. The quenching effect was influenced by the water temperature and the flow rate. But it was rather dependent upon the former than the latter. 4. Although the quenching effect appeared loosely in the water temperature of 50.deg. C, it was shown that the quenching effect increased in the low flow rate of 31 cm/sec. comparing with the still water. 5. It is desirable to design the quenching system to be over 1.2 * 10$^{4}$ in Reynolds Number or over, 3000$cm^{-1}$ / in V/v in order to increase the quenching effect of the system using open channel.annel.

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DEVELOPMENT OF AUTOMATIC AIR BLAST WATERING MACHINE FOR MUSHROOM GROWING

  • Choe, K.J.;Park, H.J.;Park, K.K.;Lee, S.H.;Yu, B.K.
    • Proceedings of the Korean Society for Agricultural Machinery Conference
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    • 2000.11c
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    • pp.613-622
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    • 2000
  • Watering operation for oyster mushroom growing houses is regarded as drudgery and time consuming farm operation for growers. Most of mushroom growing beds in oyster mushroom growing houses are designed as two-row with four floor beds, therefore the watering and ventilation between the bed floors are much difficult for farmers because of its structural design. The study aimed to reduce the watering operation and improve the mushroom growing environment through the humidification and air supply on mushroom growing beds. Results showed that appropriate size of nozzle is between 0.8~0.5ml/s for the humidification and higher than the 2.0ml/s for the watering. The optimum water supply pressure was regarded as between 1.0~2.0MPa and the uniform distribution of droplet on the bed showed on air flow speed of 14m/s. The prototype was equipped with twin nozzle with. the humidification nozzle of 0.85ml/s and watering nozzle of 5.0ml/s, and the air blast fan with the air speed of 10m/sec in each air spout. In the field test in a practical scale mushroom growing house, it was well operated dependant on the set desire by a electric control unit. The machine can be practically used as air blast watering and air blast humidification for oyster mushroom growing farms without manual.

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Study on Analytical and Empirical Methods for Assessing Geo-Heat Transfer Characteristics (지중열전달특성 평가에 관한 해석 및 실험적 방법에 관한 연구 - 지중 열물성치 및 보어 홀 열 저항 평가 -)

  • Park Jun-n;Baek Nam-Choon
    • 한국신재생에너지학회:학술대회논문집
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    • 2005.06a
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    • pp.427-432
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    • 2005
  • This study treats the advantage of in situ line source method measuring the heat transfer capacity of a borehole, using mobile equipment, to determine the thermal properties of the entire borehole system such as thermal conductivity, diffusiveity. volumetric heat capacity, and borehole thermal resistance. The results from the response test include not only the thermal properties of the ground and the borehole, but also conditions that are difficult to estimate, e,g. natural convection in the boreholes, asymmetry in the construction, etc. In this study, 1) theoretical in situ methods for assessing working fluid temperature variation in V-type PE tube have been introduced, and 2) TRTE(Thermal Response Test Equipment) has been built based on these kinds of theoretical in situ methods. Basically TRTE consists of a pump, a heater and temperature sensors for measuring the inlet and outlet temperatures of the borehole. In order to make equipment easily transportable it is set up on a small trailer. Since the response test takes above two days to execute, the test was fully automatic in recording measured data using Labview DAS(Data acquisition system) program. The test was demonstrated in the course of intensive research in this field through the one site at Ulsan city in Korea. From this kind of thermal properties test of borehole systems in situ, the design of the borehole system can be optimized regarding the total geological, hydro-geological and technical conditions at the location.

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Multi-Objective Optimization of Steel Frames For Standardized Steel Profiles Under Seismic Loads (지진하중을 받는 강뼈대구조물의 표준단면에 대한 다목적 최적설계)

  • Cho, Hyo Nam;Min, Dae Hong;Jeong, Bong Gyo
    • Journal of Korean Society of Steel Construction
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    • v.14 no.6
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    • pp.783-791
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    • 2002
  • An improved formulation for multi-objective optimization was proposed. This formulation was applied to steel seismic loads. The multi-objective optimization problem was formulated with minimum structural weight, maximum strstability. The global criterion method was employed to find a rational solution closest to the ideal solution for the optimization problem using standard steel profile, To efficiently solve the optimization problem, the decomposition meth both system-level and element-level was used. In addition, various techniques including efficient reanalysis technique intermediate variables and sensitivity analysis using an automatic differentiation(AD) were incorporated. Moreover the reamong section properties fitted to the section profile used in order to link the system level and the element level. From numerical investigation, it could be stated that the proposed method will lead to the more rational design compared with one.

A Study on the Pattern of Custom-Made Girdles for Obese Women (비만여성의 일대일 맞춤거들 패턴에 대한 연구)

  • Nam, Yun-Ja;Lee, Jun-Ok
    • Journal of the Ergonomics Society of Korea
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    • v.21 no.2
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    • pp.71-86
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    • 2002
  • This study's purpose is to gain basic data for the factory automation of manufacturing custom-made girdles. For this study , obese women in their 30s and 40s was experimented through direct measuring and by the 3D scanner, by means of which the proportions of the subject's body was measured. Based upon the results of this experiment, individually designed girdles were made. In order to gain the basic data for the factory automation of manufacturing custom-made girdles, the patterns and the clothing pressure and the feeling of wearing such girdles were analyzed. This study can be summarized as follows: The material properties and the designs of existing functional girdles in the market were studied thoroughly, and the subject were required to wear those existing girdles. On the basis of this result, the experimental girdles were designed and produced which could serve well the subject's intension. The experimental girdles were of the basic long-type in order to apply to all sorts of girdles, and they were produced according to the style and pattern of the existing grading system. The second experiment was conducted by applying the subject's body measurements. Due to the elasticity of the material, in girdles the smaller measurements were to be used in this second experiment were: 80% of waist size, 84% of the hip and 85% of the thigh. To determine the length of the girdles, the same measurements were applied. The test results of the feeling of wearing the experimental girdles showed that the second, custom-made experimental girdles were better. According to the test results of the clothing pressure, the second experimental girdles(custom-made girdles) marked the higher pressure than the first on every part of the body, especially on the hips and thighs. Thus, it can be said that the second experimental girdles are better than the first in lifting up the hips. It is expected that the design methods developed in this study can be utilized as basic resources for the factory automation system of manufacturing custom-made girdles.

Design Techniques and Development of Mypage when Join the 6005+ Web-site (회원가입과 동시에 경험하게 되는 6005+사이트 Mypage 설계기법 및 개발)

  • Zhao, Mei-Hua;Ko, Hee-Ae;Kim, Jong-Keun;Sim, Kun-Ho;Lim, Young-Hwan
    • Journal of Digital Contents Society
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    • v.11 no.3
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    • pp.407-416
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    • 2010
  • As the mobile internet rapidly progress and mobile terminals are activated, business entities which want to operate mobile web contents and individuals who want to use it increase. 6005plus.com as "I wish the mobile world" which is mobile UCC(User Created Contents) ponpy/invitation service web site(www.6005plus.com) was constructed. In 6005plus.com web site, which users could easily produce mobile contents and establish mobile web service servers as well, in order for mobile service users to create mobile invitation or ponpy and use it. But the service 6005plus.com advocates is that users can attach ponpy and invitations to the MMS/SMS Call back URL, which needs resolution since it has several inactivated problems. In this paper, we allow users who registered 6005plus.com can create mobile card, invitation, and personal ponpy with registration, so that apply automatic generation technique for users to experience ponpy/invitation service into MMS/SMS Call back URL which 6005plus.com advocates through registration. We also designed my page to which users can send their contents easily, conveniently and by one-stop.

An Analysis for Process Parameters in the Automatic $CO_2$ Welding Using the Taguchi Method (다구찌 방법을 이용한 $CO_2$ 자동용접의 공정변수 분석)

  • 김인주;박창언;김일수;성백섭;손준식;유관종;김학형
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2004.10a
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    • pp.596-599
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    • 2004
  • The robotic $CO_2$ welding is a manufacturing process to produce high quality joints for metal and it could provide a capability of full automation to enhance productivity. Despite the widespread use in the various manufacturing industries, the full automation of the robotic $CO_2$ welding has not yet been achieved partly because the mathematical model for the process parameters of a given welding task is not fully understood and quantified. Several mathematical models to control welding quality, productivity, microstructure and weld properties in arc welding processes have been studied. However, it is not an easy task to apply them to the various practical situations because the relationship between the process parameters and the bead geometry is non-linear and also they are usually dependent on the specific experimental results. Practically, it is difficult, but important to know how to establish a mathematical model that can predict the result of the actual welding process and how to select the optimum welding condition under a certain constraint. In this research, an attempt has been made to develop an intelligent algorithm to predict the weld geometry (top-bead width, top-bead height, back-bead width and back-bead height) as a function of key process parameters in the robotic $CO_2$welding. To achieve this above objective, Taguchi method was employed using five different process parameters (tip gap, gas flow rate, welding speed, arc current, welding voltage) as a guide for optimization of process parameters.

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Advanced Load Follow Operation Mode for Korean Standardized Nuclear Power Plants (한국 표준 원전의 부하추종을 위한 운전 기법)

  • Park, Jung-In;Oh, Soo-Youl;Song, In-Ho;Hah, Yung-Joon;Kuh, Jung-Eui;Lee, Un-Chul
    • Nuclear Engineering and Technology
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    • v.24 no.2
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    • pp.183-192
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    • 1992
  • An advanced load-follow operation mode, Mode K, is presented for the Korean Standardized Nuclear Power Plants. The Mode K utilizes a heavy worth bank dedicated to axial shape control independent of the existing regulating banks. In Mode K, the heavy bank provides a wide range of axial shape control and a monotonic relationship between its motion and the axial shape change, which makes it easy to automate axial shape control. The achievement of full automatic reactor power control both for the reactivity and power shape would reduce the burden due to load-follow operation on the operator. Also, it can accommodate the frequen-cy control, which requires the plant to respond to the unexpected demand. The Mode K design concepts were tested using simulation responses of Yonggwang Units 3&4, the reference plants for the Korean Standardized Nuclear Power Plants. The results illustrate that the Mode K is an adequate operation mode to provide practical load-follow capabilities for the Korean Standardized Nuclear Power Plants.

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