• Journal of Korean Institute of Industrial Engineers
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• v.32 no.3
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• pp.236-241
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• 2006

Monitor height is one of the key factors in the VDT workstation design. Most of the previous studies have focused on traditional VDT workplace where the operators performed data entry or word processing tasks using single monitor. This study aimed to suggest proper monitor height when the main task was monitoring information from different number of information sources. Twelve male students participated in three experiments: single information source (one monitor), two information sources (one monitor and one CCTV), and three information sources (one monitor, one CCTV and a window). Subjects performed monitoring tasks for 10 minutes with 3 different monitor center heights : 89.0 cm (Low), 111.3 cm (Middle), and 124.8 cm (High). Surface EMG signals of five neck muscles, subjective discomfort ratings, preference, and working postures were recorded. Results indicated that the middle height was proper for one monitor condition, but the low monitor height was recommended for more than two information sources.

• Korean Journal of Air-Conditioning and Refrigeration Engineering
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• v.29 no.5
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• pp.259-268
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• 2017

This paper proposes a hydrogen-based social economy derived from fuel cells capable of replacing fossil fuels and resolving global warming, It thus provides an entry for developing economically feasible social configurations to make use of bio-hydrogen production systems. Bio-hydrogen production works from the principle that microorganisms decompose water in the process of converting CO to $CO_2$, thereby producing hydrogen. This study parts from an analysis of an existing 157-ton class NA1 bio-hydrogen reactor that identifies the state of feedstock and reactor conditions. Based on this analysis, we designed a 1-ton class bio-hydrogen reactor process simulator. We carried out thermal analyses of biological heat reactions, sensible heat, and heat radiation in order to calculate the thermal load of each system element. The reactor temperature changes were determined by modeling the feed mixing tank capacity, heat exchange, and heat storage tank. An analysis was carried out to confirm the condition of the feed mixing tank, heat exchanger, heat storage tank capacity as well as the operating conditions of the system so as to maintain the target reactor temperature.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.33 no.6
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• pp.2369-2379
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• 2013

The Soil-Water Characteristics Curve (SWCC) is affected by the initial density of soil under unsaturated condition. Also, the characteristic of hydraulic conductivity is changed by the initial density of soil. To study the effect of initial density of unsaturated soil, SWCC and the Hydraulic Conductivity Function (HCF) of Jumoonjin sand with various relative densities, 40%, 60% and 75% were measured in both drying and wetting processes. As the results of SWCC estimated by van Genuchten (1980) model, the parameter related to Air Entry Value(AEV), ${\alpha}$ in the wetting process is larger than that in drying process, but the parameters related to the SWCC slope, n and the residual water content, m are larger than those in wetting process. The AEV is increased or Water Entry Value (WEV) is decreased with increasing the relative density of sand. The AEV is larger than the WEV at the same relative density of sand. As the results of HCF estimated by van Genuchten (1980) model which is one of the parameter estimation methods, the unsaturated hydraulic conductivity maintained at a saturated one in the low level of matric suctions and then suddenly decreased just before the AEV or the WEV. The saturated hydraulic conductivity in drying process is larger than that in wetting process. The saturated hydraulic conductivity is decreased with increasing the relative density of sand in both drying and wetting processes. Also, the hysteresis in unsaturated HCFs between drying and wetting process was occurred like the hysteresis in SWCCs. According to the test results, the AEV on SWCC is decreased and the saturated hydraulic conductivity is increased with increasing the initial density. It means that SWCC and HCF are affected by the initial density in the unsaturated soil.

• Geomechanics and Engineering
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• v.23 no.4
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• pp.339-349
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• 2020

This study investigates the feasibility of using the results of the UPV (ultrasonic pulse velocity) test to assess the UCS (unconfined compressive strength) of unsaturated soil. A series of laboratory tests was conducted on samples of unsaturated lateritic soils of northern Taiwan. Specifically, the unconfined compressive test was combined with the pressure plate test to obtain the unconfined compressive strength and its matric suction (s) of the samples. Soil samples were first compacted at the designated water content and subsequently subjected to the wetting process for saturation and the following drying process to its target suction using the apparatus developed by the authors. The correlations among the UCS, s and UPV were studied. The test results show that both the UCS and UPV significantly increased with the matric suction regardless of the initial compaction condition, but neither the UCS nor UPV obviously varied when the matric suction was less than the air-entry value. In addition, the UCS approximately linearly increased with increasing UPV. According to the investigation of the test results, simplified methods to estimate the UCS using the UPV or matric suction were established. Furthermore, an empirical formula of the matric suction calculated from the UPV was proposed. From the comparison between the predicted values and the test results, the MAPE values of UCS were 4.52-9.98% and were less than 10%, and the MAPE value of matric suction was 17.3% and in the range of 10-20%. Thus, the established formulas have good forecasting accuracy and may be applied to the stability analysis of the unsaturated soil slope. However, further study is warranted for validation.

• The Korean Journal of Air & Space Law and Policy
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• v.21 no.1
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• pp.169-189
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• 2006

In 2007, KSLV(Korea Small Launching Vehicle) that we made at Goheung National Space Center is going to launch and promotes of our space exploration systematically and 'Space Exploration Promotion Act' was enter into force. 'Space Exploration Promotion Act' article 3, section 1, as is prescribing "Korean government keeps the space treaties contracted with other countries and international organizations and pursues after peaceful uses of outer space." The representative international treaties are Outer Space Treaty (1967) and Liability Convention (1972) etc. In Liability convention article 2, "A launching State shall be absolutely liable to pay compensation for damage caused by its space object on the surface of the earth or to aircraft in flight. The important content of the art. 2 is the responsible entity is the 'State' not the 'Company'. According by Korean Space Exploration Act art. 14, person who launches space objects according to art. 8 and art. 11 must bear the liability for damages owing to space accidents of the space objects. Could Korean government apply the Products Liability Act which is enter into force from July 1, 2002 to space launching person? And what is the contact type between Korea Aerospace Research Institute(KARl) and Russia manufacturer. Is that a Co-Development contract or Licence Product contract? And there is no exemption clause to waive the Russia manufacturer's liability which we could find it from other similar contract condition. If there is no exemption clause to the Russia manufacturer, could we apply the Korean Products Liability Act to Russia one? The most important legal point is whether we could apply the Korean Products Liability Act to the main component company. According by the art. 17 of the contract between KARl and the company, KARl already apply the Products Liability Act to the main component company. For reference, we need to examine the Appalachian Insurance co. v. McDonnell Douglas case, this case is that long distance electricity communication satellite of Western Union Telegraph company possessions fails on track entry. In Western Union's insurance company supplied to Western Union with insurance of $ 105 millions, which has the satellite regard as entirely damage. Five insurance companies -Appalachian insurance company, Commonwealth insurance company, Industrial Indemnity, Mutual Marine Office, Northbrook Excess & Surplus insurance company- went to court against McDonnell Douglases, Morton Thiokol and Hitco company to inquire for fault and strict liability of product. By the Appalachian Insurance co. v. McDonnell Douglas case, KARl should waiver the main component's product liability burden. And we could study the possibility of the adapt 'Government Contractor Defense' theory to the main component company.

• Journal of Distribution Research
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• v.15 no.3
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• pp.71-110
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• 2010

1. Introduction Today Internet is recognized as an important way for the transaction of products and services. According to the data surveyed by the National Statistical Office, the on-line transaction in 2007 for a year, 15.7656 trillion, shows a 17.1%(2.3060 trillion won) increase over last year, of these, the amount of B2C has been increased 12.0%(10.2258 trillion won). Like this, because the entry barrier of on-line market of Korea is low, many retailers could easily enter into the market. So the bigger its scale is, but on the other hand, the tougher its competition is. Particularly due to the Internet and innovation of IT, the existing market has been changed into the perfect competitive market(Srinivasan, Rolph & Kishore, 2002). In the early years of on-line business, they think that the main reason for success is a moderate price, they are awakened to its importance of on-line service quality with tough competition. If it's not sure whether customers can be provided with what they want, they can use the Web sites, perhaps they can trust their products that had been already bought or not, they have a doubt its viability(Parasuraman, Zeithaml & Malhotra, 2005). Customers can directly reserve and issue their air tickets irrespective of place and time at the Web sites of travel agencies or airlines, but its empirical studies about these Web sites for reserving and issuing air tickets are insufficient. Therefore this study goes on for following specific objects. First object is to measure service quality and service recovery of Web sites for reserving and issuing air tickets. Second is to look into whether above on-line service quality and on-line service recovery have an impact on overall service quality. Third is to seek for the relation with overall service quality and customer satisfaction, then this customer satisfaction and loyalty intention. 2. Theoretical Background 2.1 On-line Service Quality Barnes & Vidgen(2000; 2001a; 2001b; 2002) had invented the tool to measure Web sites' quality four times(called WebQual). The WebQual 1.0, Step one invented a measuring item for information quality based on QFD, and this had been verified by students of UK business school. The Web Qual 2.0, Step two invented for interaction quality, and had been judged by customers of on-line bookshop. The WebQual 3.0, Step three invented by consolidating the WebQual 1.0 for information quality and the WebQual2.0 for interactionquality. It includes 3-quality-dimension, information quality, interaction quality, site design, and had been assessed and confirmed by auction sites(e-bay, Amazon, QXL). Furtheron, through the former empirical studies, the authors changed sites quality into usability by judging that usability is a concept how customers interact with or perceive Web sites and It is used widely for accessing Web sites. By this process, WebQual 4.0 was invented, and is consist of 3-quality-dimension; information quality, interaction quality, usability, 22 items. However, because WebQual 4.0 is focusing on technical part, it's usable at the Website's design part, on the other hand, it's not usable at the Web site's pleasant experience part. Parasuraman, Zeithaml & Malhorta(2002; 2005) had invented the measure for measuring on-line service quality in 2002 and 2005. The study in 2002 divided on-line service quality into 5 dimensions. But these were not well-organized, so there needed to be studied again totally. So Parasuraman, Zeithaml & Malhorta(2005) re-worked out the study about on-line service quality measure base on 2002's study and invented E-S-QUAL. After they invented preliminary measure for on-line service quality, they made up a question for customers who had purchased at amazon.com and walmart.com and reassessed this measure. And they perfected an invention of E-S-QUAL consists of 4 dimensions, 22 items of efficiency, system availability, fulfillment, privacy. Efficiency measures assess to sites and usability and others, system availability measures accurate technical function of sites and others, fulfillment measures promptness of delivering products and sufficient goods and others and privacy measures the degree of protection of data about their customers and so on. 2.2 Service Recovery Service industries tend to minimize the losses by coping with service failure promptly. This responses of service providers to service failure mean service recovery(Kelly & Davis, 1994). Bitner(1990) went on his study from customers' view about service providers' behavior for customers to recognize their satisfaction/dissatisfaction at service point. According to them, to manage service failure successfully, exact recognition of service problem, an apology, sufficient description about service failure and some tangible compensation are important. Parasuraman, Zeithaml & Malhorta(2005) approached the service recovery from how to measure, rather than how to manage, and moved to on-line market not to off-line, then invented E-RecS-QUAL which is a measuring tool about on-line service recovery. 2.3 Customer Satisfaction The definition of customer satisfaction can be divided into two points of view. First, they approached customer satisfaction from outcome of comsumer. Howard & Sheth(1969) defined satisfaction as 'a cognitive condition feeling being rewarded properly or improperly for their sacrifice.' and Westbrook & Reilly(1983) also defined customer satisfaction/dissatisfaction as 'a psychological reaction to the behavior pattern of shopping and purchasing, the display condition of retail store, outcome of purchased goods and service as well as whole market.' Second, they approached customer satisfaction from process. Engel & Blackwell(1982) defined satisfaction as 'an assessment of a consistency in chosen alternative proposal and their belief they had with them.' Tse & Wilton(1988) defined customer satisfaction as 'a customers' reaction to discordance between advance expectation and ex post facto outcome.' That is, this point of view that customer satisfaction is process is the important factor that comparing and assessing process what they expect and outcome of consumer. Unlike outcome-oriented approach, process-oriented approach has many advantages. As process-oriented approach deals with customers' whole expenditure experience, it checks up main process by measuring one by one each factor which is essential role at each step. And this approach enables us to check perceptual/psychological process formed customer satisfaction. Because of these advantages, now many studies are adopting this process-oriented approach(Yi, 1995). 2.4 Loyalty Intention Loyalty has been studied by dividing into behavioral approaches, attitudinal approaches and complex approaches(Dekimpe et al., 1997). In the early years of study, they defined loyalty focusing on behavioral concept, behavioral approaches regard customer loyalty as "a tendency to purchase periodically within a certain period of time at specific retail store." But the loyalty of behavioral approaches focuses on only outcome of customer behavior, so there are someone to point the limits that customers' decision-making situation or process were neglected(Enis & Paul, 1970; Raj, 1982; Lee, 2002). So the attitudinal approaches were suggested. The attitudinal approaches consider loyalty contains all the cognitive, emotional, voluntary factors(Oliver, 1997), define the customer loyalty as "friendly behaviors for specific retail stores." However these attitudinal approaches can explain that how the customer loyalty form and change, but cannot say positively whether it is moved to real purchasing in the future or not. This is a kind of shortcoming(Oh, 1995). 3. Research Design 3.1 Research Model Based on the objects of this study, the research model derived is