• Title/Summary/Keyword: Workplace satisfaction

Search Result 328, Processing Time 0.022 seconds

Development of Satisfaction Evaluation Items for Degree-linked High Skills Meister Courses using the Delphi Method (Delphi 기법을 활용한 학위연계형 고숙련마이스터 과정의 만족도 평가 문항 개발)

  • Kim, Seung-Hee
    • The Journal of the Institute of Internet, Broadcasting and Communication
    • /
    • v.20 no.5
    • /
    • pp.163-173
    • /
    • 2020
  • In this study, on-site corporate instructors participated as student-cum-workers in a degree-linked high skills Meister course to improve job competency and practical ability as proposed in the Work-Study Career Vision. Evaluation questions were then developed and their validity was verified by assessing satisfaction related to expected goals in enhancing advanced training guidance and competency as an evaluator. Satisfaction assessment was conducted based on training preparation, training implementation, training effectiveness and training administration. The Delphi Method was adopted and a total of 48 items were developed in 6 categories under 4 main areas. There were 7 evaluation items on the satisfaction of training course development under training preparation, 21 evaluation items related to the satisfaction of Off-JT and OJT courses under training implementation, 16 evaluation items related to the satisfaction of increased competency as an on-site corporate instructor and the satisfaction of enhanced practical skills and skills application at work under training effectiveness, as well as 6 evaluation items to assess satisfaction with administrative support under training administration. The final conformity assessment was conducted based on the stability, content validity ratio, consensus and convergence indicators of the developed items. Results of this study do not only apply to quality management of the high skills Meister course which is being promoted as a pilot project for work-study programs, but also serves as a rationale that may be considered as a basic research tool in the collection of various opinions to derive overall system improvement factors for the work-study high skills Meister course.

Analyzing the Working Conditions for Female Field Managers Employed by General Contractors

  • Son, Chang-Baek;Shin, Won-Sang;Lee, Dong-Eun
    • Journal of the Korea Institute of Building Construction
    • /
    • v.13 no.5
    • /
    • pp.441-448
    • /
    • 2013
  • In recent years, the number of female workers pursuing careers in the construction engineering and management field has increased, despite the fact that the job positions have been traditionally considered as retaining job functions and/or qualities that are more appropriate to male than female. This may be attributed to the fact that the positions also require delicate and/or detail-oriented job functions, which can be successfully performed by female. It is important for project participants to understand the working conditions for female field managers by analyzing their job performance. This study collects expert opinions regarding female's managerial performance on job site. Survey questionnaires were administered to two focus groups, male and female field managers who work for general contractors. This study contributes to encouraging female's social and economic involvement by investigating the challenges they face in the workplace, and provides measures to respond to such challenges.

The Effect of Total Quality Management on Service Encounter Employees’ Attitude and Service Performance (TQM이 서비스 접점 종업원의 태도와 서비스 수행에 미치는 영향:의료서비스산업을 대상으로)

  • Ju, Ki-Jung
    • Korean Management Science Review
    • /
    • v.29 no.1
    • /
    • pp.115-129
    • /
    • 2012
  • Service Encounter employees play a crucial role in service delivery and building relationships with customers and their attitudes and behaviors towards customers determine customers' perceived service quality and satisfaction. Past research indicates that TQM managerial practices are a critical determinant of employee's attitude and performance in the workplace. Therefore, this study investigates a model examining the relationship among TQM, employees' attitude and service performance in a hospital. Our measurement results were acceptable in terms of reliability and validity. The statistical testing shows significance on the positive relationship in the sequential order of TQM, employee's attitude and service performance. In conclusion, the theoretical and practical implications of this study were discussed, along with its limitations.

Ergonomic Evaluation and Improvement of the Manufacturing Lines of Compressors (컴프레서 제조공정의 인간공학적 개선에 관한 연구)

  • Bae, Dong-Cheol;Chang, Seong-Rok
    • Journal of the Korean Society of Safety
    • /
    • v.20 no.1 s.69
    • /
    • pp.148-152
    • /
    • 2005
  • The purpose of this paper is to investigate risk factors and ergonomically improve the manufacturing lines of compressors for prevention of work-related musculoskeletal disorders, enhancement of productivity, and workers satisfaction We executed questionnaire survey, ergonomic risk factors investigation of manufacturing lines and ergonomic intervention of work methods, workplace and hand tools. The results of the questionnaire showed that $7.9\%$ of respondents were positive in WMSDs symptom survey. In ergonomic evaluation, the analysis methods such as RULA and NIOSH lifting equation were used and 28 processes in the lines were evaluated to be potentially hazardous. We ergonomically improved the processes to reduce potential WMSDs hazards : manual material handling, carts, work tables, transport methods, working posture and hand tools.

A Study on Perception of Librarian's Job Prospects

  • Noh, Younghee;Kwon, Yeong-ae;Shin, Youngji
    • International Journal of Knowledge Content Development & Technology
    • /
    • v.7 no.1
    • /
    • pp.79-100
    • /
    • 2017
  • The purpose of this study is to investigate awareness of librarian's job prospects, and to do this a survey was conducted with 502 college students in 14 Departments of Library and Information Science around Korea and 753 librarians in libraries and related agencies. The study results are as follows. First, satisfaction with educational curriculum was higher in students than librarians. Second, both students and librarians regarded workplace based practical training as employment requirements and also evaluated certifications and academic performance as important requirements. Third, both groups asked that information on employment rates be available in a timely manner, and perceived that the librarian's job prospects were not bright. Therefore, in order to improve employment of librarians, it will be necessary to establish a job information system, reorganize the current educational curriculum into a practice-oriented curriculum, and introduce the national curriculum statements (NCS)-based curriculum.

A Study on the Effective Safety Education Plan to Prevent Industrial Disaster - Focused on to small and medium enterprises in Incheon area - (산업재해 예방을 위한 효과적 안전교육방안 연구 - 인천지역 중소기업을 대상으로 -)

  • Lee, Baek-Hyun;Jung, Soo-Il
    • Journal of the Korea Safety Management & Science
    • /
    • v.9 no.2
    • /
    • pp.19-31
    • /
    • 2007
  • If you examine the Industrial Disaster Analysis Content that occurs every year in the small and medium enterprise, industrial disaster occurs because of manager's lack of safety and worker's unprepared safety education. Therefore effective safety education systems are needed to offer adequate knowledge and technology to the workers. On this research, to give an effective education way to decrease industrial disaster we administered to the workers who are in charge of 300 workplace in Incheon area to search actual condition of industrial disaster and to disclose a link between industrial disaster and industrial safety education. We put in effect on frequency study and examined x2 using SPSSWIN 10.0. On the research, the results shows that the industrial safety education and training are in effect regularly and the satisfaction are low. But the manager's satisfactions are high through safety education. So it shows that we need to find a way to put in effect safety education to satisfy the workers.

Subjective Well-Being in the Workplace: The Role of Work Self-Efficacy and Work Meaningfulness (직장에서의 주관적 안녕감: 업무 효능감과 업무 의미감의 역할)

  • Lee, Jong Man;Oh, Sangjo
    • Proceedings of the Korean Society of Computer Information Conference
    • /
    • 2014.07a
    • /
    • pp.131-134
    • /
    • 2014
  • 본 연구의 목적은 직장인의 주관적 안녕감에 대한 업무 효능감/의미감의 역할을 조사하는 것이다. 이를 위해 본 연구는 긍정 정서, 부정 정서, 삶의 만족과 같은 주관적 안녕감의 구성요인들과 업무 효능감, 업무 의미감으로 구성된 이론모형을 제안하였다. 설문방법을 이용하여 자료를 수집하였고, 구조방정식모형을 사용하여 자료를 분석하였다. 분석결과 첫째, 예상대로 긍정 정서는 삶의 만족에 긍정적인 영향을 미치는 반면 부정 정서는 삶의 만족에 부정적인 영향을 미치는 것으로 나타났다. 둘째, 업무 효능감과 업무 의미감은 긍정/부정 정서와 삶의 만족 간의 관계를 매개하는 것으로 나타났다. 업무 효능감 및 의미감이 직장인의 행복감에 의미 있는 영향을 미친다는 본 연구의 결과는 조직 관리자들이 효과적인 지휘 전략을 수립하는데 기초 자료가 될 것으로 기대된다.

  • PDF

A Study on Residential Environment and Factor of Downtown Area in Big Cities - Apartment house residents in Gwangju City - (대도시 도심지역의 거주환경과 거주요인에 관한 연구 -광주광역시 도심지역의 아파트 거주자를 중심으로-)

  • 김명호;이봉수;유창균;조용준
    • Proceeding of Spring/Autumn Annual Conference of KHA
    • /
    • 2002.11a
    • /
    • pp.167-172
    • /
    • 2002
  • This study examines and analyzes residential environment and factors with partial region of Chungjang-dong, Dong-gu, Gwangju based on land register and questionnaire. Consequently, most of residents are in their forties or over and working at downtown or place near it. It is found that rate of their own house is high and they live in the current house over 10 years. Residential factors at downtown area include its convenience, distance to workplace, convenient transportation and easy use of cultural and commercial facilities, but their consciousness of residence shows a low satisfaction with children education, air pollution, noise, parking facilities, green zone for making community, resting place, sunshine, view and privacy.

  • PDF

A study on workstation design and preference based on work-style (업무유형에 따른 워크스테이션 선호도에 관한 연구)

  • 김정은;하미경
    • Korean Institute of Interior Design Journal
    • /
    • no.29
    • /
    • pp.163-172
    • /
    • 2001
  • An office is understood as a system consisted of three subsystem : office work, technology and organization. In the age of information, an office is a complicated device in an organization to create, process, modify and deliver various information for organizational goals. The purpose of this study is to provide design guidelines on office workstations based on the analysis of employees' preference and work-style responding to current changes of an organization and work process. Through a literature survey, the study briefly reviewed characteristics of interior design to find changing factors and directions of office interior. Work characteristics in an office are analyzed based on information, activity and communication characteristics while office environment is analyzed based on physical and technological factors. Finally, questionnaire items are derived from a critical comparison between work characteristics and workstation organization(furniture etc) factor. workplace strategies by preference are suggested to increase office productivity, employee satisfaction and to reduce space costs.

  • PDF

Research on the Importance and Satisfaction of the Clean Workplace Program using IPA (IPA를 활용한 클린사업의 중요도-만족도 연구)

  • Choi, yoo-jung;Choi, hun
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2018.05a
    • /
    • pp.467-468
    • /
    • 2018
  • 2001년 이후 고용노동부는 산업재해예방을 위해 50인 미만 근로자가 근무하는 소규모 사업장을 대상으로 재정지원을 해주는 클린사업장조성지원사업을 수행하고 있다. 클린사업의 성과를 향상시키기 위해서는 사업 추진 과정과 지원 이후의 상황이 철저히 관리되어야만 한다. 따라서 본 연구에서는 클린사업 지원을 받은 기업을 대상으로 설문 조사를 실시하여, 추진 과정 중의 중요도와 만족도, 그리고 지원이후의 중요도와 만족도를 조사하였다. IPA 분석을 이용하여 클린사업의 중요도-만족도 분석을 하였으며, 그 결과 추진 과정에서는 지원 금액, 지원품목 품질, 지원품목의 다양성 요소에 특히 관심을 더 가져야 하는 것으로 나타났고, 지원 이후에는 모든 성과변수들이 기대하는 수준만큼의 성과를 얻고 만족하고 있는 것으로 나타났다.

  • PDF