• 가족자원경영과 정책
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• 제26권2호
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• pp.19-36
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• 2022

본 연구의 목적은 (1) 초등학교 3학년 자녀를 둔 취업모의 일-가족 갈등, 일-가족 향상, 일-양육 갈등, 일-양육 향상을 분류지표로 하는 유형을 도출하고, (2) 각 유형을 예측하는 개인, 가족, 직장, 지역사회 특성을 규명하며, (3) 유형별로 심리적 결과에 차이가 있는지를 살펴보는 것이다. 이를 위해, 한국아동패널 10차년도(2017년, 초등학교 3학년 시기) 보호자용과 어머니용 자료 중 기혼이면서 상용직으로 근무하고 있는 여성 451명의 응답을 사용하였다. 잠재프로파일분석 결과, 일-가족·양육 (1) 향상형(11.91%), (2) 중간형(47.85%), (3) 혼재형(40.24%)의 세 가지 유형으로 구분되었다. 유형분류를 예측하는 요인은 주관적 건강상태, 자녀의 학교적응, 근무시간, 양육환경 적절성 및 지역사회 서비스인프라 만족도였다. 유형별 심리적 결과는 삶의 만족도, 결혼만족도, 직장만족도의 경우 향상형, 중간형, 혼재형의 순서였고, 세 집단의 차이가 유의하였다. 우울은 혼재형, 중간형, 향상형의 순서였고, 역시 세 집단의 차이가 유의하였다. 본 연구는 일-가족 갈등과 향상, 일-양육 갈등과 향상을 기반으로 발견한 유형별 차이를 알아봄에 있어 다양한 예측요인과 심리적 결과를 살펴봄으로써, 일-가족·양육 유형화에 관한 종합적인 이해를 도모했다는 의의가 있다.

• Journal of Information Technology Applications and Management
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• 제30권2호
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• pp.31-44
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• 2023

Family businesses play a significant role in the overall economy of all countries, and the importance and weight of family businesses are increasing in various fields. Many factors are essential for a family business to grow into a long-lived business, that is, a sustainable business, but the most important one is succession. TRUST Lab at Hanyang University studied the importance of factors influencing the succession of the family business from the standpoint of the successor. As a result, it was confirmed that mutual trust is the most crucial factor, and conflict can destroy that trust. Therefore, in this study, we research conflict as a central topic for successful succession, which is the most fundamental reason for family businesses. This study was conducted as a qualitative research case study. By setting criteria suitable for the purpose of the study, we conducted interviews with ten successors who either worked or planned to work in a family-related company. Through this study, conflict management of key players is the most important to achieve a continuous succession of family businesses.

• 한국산학기술학회논문지
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• 제22권3호
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• pp.316-322
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• 2021

본 연구의 목적은 물리치료사의 일과 삶의 균형이 직무열의에 미치는 영향을 분석하는데 있다. 연구대상은 U시 물리치료사 109명을 대상으로 실시하였다. 분석방법은 SPSS 22.0 프로그램을 사용하여 빈도분석, 신뢰도분석, 상관관계분석을 실시하였으며, 변수 간의 인과관계에 대한 다중회귀분석을 실시하였다. 연구결과 물리치료사의 일과 삶의 균형-갈등이 직무열의에 미치는 영향을 살펴본 결과 일과 삶의 균형의 하위요인인 일·가정 갈등, 가정·일 갈등은 직무열의에 유의미한 영향을 미치지 않는 것으로 나타났다. 물리치료사의 일과 삶의 균형-촉진이 직무열의에 미치는 영향을 살펴 본 결과 일과 삶의 균형의 일·가정 촉진, 가정·일 촉진 요인 모두 직무열의에 긍정적으로 유의미한 영향을 미치는 것으로 나타났다. 이는 물리치료사의 일과 삶의 균형-갈등 요인은 직무열의에 영향력을 미치지 못하지만 일과 삶의 균형-촉진의 일·가정 촉진, 가정·일 촉진 요인이 높을수록 직무열의가 높아진다는 것을 의미하는 것이다. 본 연구의 시사점은 물리치료사들의 일과 삶의 균형 유지 및 직무열의 증진을 위한 방안 마련의 기초자료가 될 것으로 사료된다.

• 유통과학연구
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• 제15권6호
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• pp.65-76
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• 2017

Purpose - The quality of customer service has been importantly considered as a way of retaining current customers. Recent development of service industry which based on Information & Communication Technology allows firms to utilize different employees for their businesses. Although it is regarded as important to consider emotional labor of employees working for customers in ICT service industry, little was known the role of emotional dissonance. Thus, current paper focused on emotional labor and tried to identify the factors which influence on employees' intrinsic motivation for married women working in call centers. This study highlighted the influence of the emotional dissonance on the employees' intrinsic motivation, and the moderating influences of work-family conflict on the relationship between emotional dissonance and intrinsic motivation. Research design, data, and methodology - The research samples were gathered from seven call centers of Korean financial institutions located in South Korea. The model of emotional dissonance was developed, which emphasizes the influence of emotional dissonance as a predictor on intrinsic motivation, and then the other model was also introduced to explain how employees' intrinsic motivation were aggravated by work-family conflict. To examine these research models, samples were collected from 468 married women working in call centers of Korean financial institutions located in Seoul. A total of 468 samples were used in the analysis after deleting data of missing value. SPSS 22.0 were utilized for data analysis. Results - The results of current study showed that emotional dissonance is negatively related to intrinsic motivation, and there are significant differences in work-family conflict. Those results generally support the proposed hypotheses. Conclusions - These results suggest that the relationship of intrinsic motivation of married women working in call center for customers' service were influenced by emotional dissonance, which outcomes were interacted not by face-to-face contact with their customers, but by emotional contacts. Managerially, these findings suggest the one who emphasize the quality of customer's service of call center need to introduce the programs for minimizing both of emotional dissonance and work-family conflict. These findings also suggest that the service quality via intrinsic motivation of married women working in call center is hard to be accomplished without considering the factors of emotional dissonance and work-family conflict.

• 한국산학기술학회논문지
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• 제18권2호
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• pp.206-217
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• 2017

본 연구는 기혼여성 간호사의 직무스트레스, 사회적 지지, 직장가정 갈등, 소진 및 이직의도 간의 구조적 관계를 규명하기 위하여 모형을 구축하고 이들 요인 간의 관계를 검증하고자 시도되었다. J시 5개 종합병원에 근무하는 기혼여성 간호사 148명을 대상으로 설문조사하였으며, SPSS/WIN 18.0 과 AMOS 18.0 프로그램을 이용하여 분석하였다. 모형의 적합도 검정 결과 수용 기준을 충족하였다($x^2/df=0.002$, GFI=1.00, AGFI=1.00, RMSEA=.00, NFI=1.00, CFI=1.00, TLI=1.09). 경로 분석결과 직무스트레스, 사회적 지지, 직장가정 갈등, 소진은 직접 혹은 간접적으로 기혼여성 간호사의 이직의도에 영향을 미쳤으며, 이직의도를 32.0% 설명하였다. 특히 기혼여성 간호사의 직장가정 갈등은 직무스트레스와 소진의 관계에서 완전 매개변수로 작용하였고, 사회적 지지와 소진 및 사회적 지지와 이직의도의 관계에서 부분 매개변수로 작용하여 소진과 이직 의도를 증가시켰다. 사회적 지지는 기혼여성 간호사의 직장가정 갈등, 소진과 이직의도에 전반적으로 영향을 주어 소진과 이직의도를 감소시키는 중요한 보호요인이었다. 따라서 기혼여성 간호사의 소진과 이직의도를 예방하고 감소시키기 위해서 는 직장가정 갈등에 초점을 둔 중재와 사회적 지지를 강화시키는 프로그램이 효과적일 것이다.

• The Journal of Asian Finance, Economics and Business
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• 제7권2호
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• pp.229-236
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• 2020

Researchers generally argue that sexual harassment influence poor female employee organizational attitudes. However, these relationships have been not always observed. Depending on the organizational support theory, this study extended the content domain of sexual harassment research by examining the role of perceived organizational support, on these relationships. For this, this study used a survey method and multiple regression analyses with Korean 285 female employees. As results, first, the more unwanted sexual attention employees perceived, they were less likely to show their organizational citizenship behavior. Second, the more sexual coercion employees perceived, they were more likely to have their work-family conflict. Third, the negative relationship between unwanted sexual attention and their organizational citizenship behavior are stronger for employees low rather than high in perceived organizational support. Finally, the positive relationship between sexual coercion and work-family conflict are stronger for employees low rather than high in perceived organizational support. The findings suggest the adaptive function of perceived organizational support employees hold in organizational behavior. This is the first study to examine the interaction between perceived organizational support and sexual harassment of female workers with organizational citizenship behavior and work-family conflict. This study also provides guidance for administrative managerial practices.

• 보건의료산업학회지
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• 제1권1호
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• pp.31-44
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• 2007

The purpose of this study is to shed light on the effect of work-family conflict on organizational effectiveness, focusing on the moderating effect of organizational support among married working women of health services organizations. Data were collected from 149 married working women of health services organizations located in Busan Metropolitan areas by structured self-administered questionnaire. Main results of this study is as the following: First, based on the type of work-household conflicts, namely time-based conflict(2.82 points), strain-based conflict(2.81 points) and behavior-based conflict(2.69 points), working women mainly experienced time and strain-based conflicts. The level of work-household conflicts was significantly higher among younger groups, highly educated, nurses, and regular workers. Second, the perceived organizational effectiveness found to be an above-average. Especially scores were high in the subcategories of customer orientation(3.84), followed by organizational commitment (3.42) and job satisfaction(3.19). The level of organizational effectiveness was significantly higher among older groups, medical technician and administrative job holders, day-time workers, and higher income groups. Third, the results of the regression analysis on the effects of work-household conflicts on organizational effectiveness showed that strain-based conflicts have a significant negative effect on organizational effectiveness such as job satisfaction and organizational commitment. Fourth, organizational support found to have a strong controlling effect for strain-based conflicts on organizational effectiveness. Above results imply that practical family-supportive policies for lessening the work-household conflicts is crucial for enhancing organizational effectiveness in health services organization.

• 대한가정학회지
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• 제48권10호
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• pp.1-10
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• 2010

The purpose of this study was to investigate the effects of personal, family, and job characteristics on married male postal delivery workers' overall life satisfaction. For this purpose, we surveyed 263 married male postal delivery workers between October 1st to 21st, 2008, and analyzed the data with multiple regression analysis. The results of this study were as follows: First, postal workers earned a low level of income, and their quality of health was not good relative to their age. They had severe work-family conflict, but could support and communicate with colleagues well. Second, even though they felt little opportunities and difficulties in lives, they moderately satisfied with everyday lives. Third, 43% of their satisfaction was explained by personal, family, and job related variables. Levels of workfamily conflict (${\beta}=-.31^{***}$), work support with colleagues (${\beta}=.25^{***}$), family sharing time (${\beta}=.14^*$), and health (${\beta}=.12^*$) were especially important variables affecting their satisfaction.

• Safety and Health at Work
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• 제10권2호
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• pp.205-212
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• 2019

Background: Workforce health is one of the primary and most challenging issues, particularly in industrialized countries. This article aims at modeling the major factors affecting accidents in the workplace, including general health, work-family conflict, effort-reward imbalance, and internal and external locus of control. Methods: A cross-sectional study was conducted in Esfahan Steel Company in Iran. A total of 450 participants were divided into two groups-control and case-and the questionnaires were distributed among them. Data were collected through a 7-part questionnaire. Finally, the results were analyzed using SPSS 22.0 and Amos software. Results: All the studied variables had a significant relationship with the accident proneness. In the case group, general health with a coefficient of -0.37, worke-family conflict with 0.10, effort-reward imbalance with 0.10, internal locus of control with -0.07, and external locus of control with 0.40 had a direct effect on occupational stress. Occupational stress also had a positive direct effect on accident proneness with a coefficient of 0.47. In addition, fitness indices of control group showed general health (-0.35), worke-family conflict (0.36), effort-reward imbalance (0.13), internal locus of control (-0.15), and external locus of control (0.12) have a direct effect on occupational stress. Besides, occupational stress with a coefficient of 0.09 had a direct effect on accident proneness. Conclusion: It can be concluded that although previous studies and the present study showed the effect of stress on accident and accident proneness, some hidden and external factors such as work-family conflict, effort-reward imbalance, and external locus of control that affect stress should also be considered. It helps industries face less occupational stress and, consequently, less occurrence rates of accidents.

• 산업융합연구
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• 제21권5호
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• pp.31-41
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• 2023

본 연구는 직장-가정 갈등의 직장 차원의 원인 중 하나를 비인격적 감독으로, 해결방안이 될 개인 특성을 회복탄력성, 조직적 조치를 조직지원인식으로 보고 자원보존이론의 자원 손실, 자원 투자, 자원 대체 차원에서 실증연구를 실시하였다. 수도권 소재의 기업에 근무하는 직장인 136명을 대상으로 위계적 회귀분석을 실시한 결과, 비인격적 감독은 직장-가정 갈등에 정(+)의 영향을 미치는 것으로 밝혀졌다. 조절효과 분석의 경우, 회복탄력성이 비인격적 감독과 직장-가정 갈등의 관계를 완화하는 방향으로 조절하는 것으로 밝혀졌다. 그러나 조직지원인식은 조절하지 못하는 것으로 나타났다. 본 연구는 비인격적 감독처럼 가정에도 영향을 미치는 직장 스트레스요인에 쉽게 노출되는 국내 직장인들에게 유용할 것이다. 기업은 직원이 겪는 직장문제가 가정문제에 지장이 되지 않도록 상사와 관련된 스트레스요인을 해결하고 직원의 회복탄력성을 함양하되, 향후에 일방적인 조직지원보다 다른 사회적 지원 및 조직적 조치를 찾아야 한다.