• The Research Journal of the Costume Culture
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• v.32 no.2
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• pp.232-246
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• 2024

This study examines options to revitalize a B2B textile trading platform, exploring user satisfaction and perceptions of the importance of several website features. Between June 8 and June 21, 2023, fashion studies majors and domestic fashion brand product planners were asked to use the website of an open B2B textile platform for 30 minutes and then evaluate its features by responding to a survey. The final sample for analysis wad comprised of 150 questionnaires. To analyze the key textile website features, a paired t-test, Importance-Performance Analysis (IPA), and multiple regression analysis were utilized. The analysis classified the key textile website features related to user importance and satisfaction into the following categories: convenience, appearance, product information, and uniqueness. An analysis investigation of the differences in importance and satisfaction for each website evaluation attribute found significant differences in 12 attributes. The IPA analysis revealed that attributes such as product reliability, quality, a convenient search function, and convenient page movement are highly important to users and garner high user satisfaction; these findings demonstrate the importance of maintaining these elements. Images on the main screen, the latest trend information, and product prominence attributes also garner high importance ratings, but result in low user satisfaction, which signifies extensive revision is required. Finally, user evaluation of the convenience, appearance, and product information of the website was found to affect user recommendation intention.

• Journal of the Ergonomics Society of Korea
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• v.22 no.2
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• pp.45-56
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• 2003

The purpose of this study is to develop the model including multiple causal relationship between factors to evaluate overall user satisfaction and develop an objective method to quantify the impacts and scores of each qualitative factors on overall user satisfaction using Structural Equation Model(SEM) and also test the feasibility to construct a comprehensive website evaluation model including qualitative and quantitative factors. The SEM model used 2 qualitative factors of usability and esthetic factors for the evaluation factors of user satisfaction and select 4 attributes of each factors using factor analysis. 3 shopping mall sites were evaluated to construct the SEM model, and 155 subjects participated the website evaluation using the walk-through and face-to-face survey method. Analysis results showed that the SEM model was statistically significant for all the 3 websites evaluated. Both the usability and esthetic factors showed significant effects to user satisfaction of websites and have positive correlation. The user satisfaction was more effected by the usability factor than esthetic factors, and the simplification and harmonization were the most critical attributes of the usability and esthetic factors.

• Journal of Information Management
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• v.37 no.4
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• pp.69-91
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• 2006

The purpose of this study is to improve the effectiveness and quality of web service by analyzing the web service problems and suggesting the solutions through the expert service quality evaluation from the point of view of users and website quality evaluation by measurement tools for a whole NDSL website. In case of website analysis, this study analyzed the website completeness of NDSL site and looked into the problem that users can judge by intuition during their use of the site, and evaluated the searchability and usability for web-based service quality evaluation by centering on the service quality of database quality items. After the results of this analysis, it appeared that there was not a big problem on the use. But after searching, several problems were found on loading rates, website completeness, user sensitiveness, the protection of private information, metadata completeness, website accessability, etc. And as a result of the evaluation of website service quality, it does not show the all satisfactory results in the function of search methods and search result printing, mark list and the items related to full-text in the part of searchability and usability. However, comparing with the results of other information organizations, it shows the similar level of quality.

• Journal of the Korean Society for information Management
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• v.18 no.2
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• pp.31-56
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• 2001

The number of websites in Korea is increasing rapidly as demonstrated by more than 510,000websites registered under the ".kr" domain as of the end of December 2000. In order to effectively copewith the deluge of web information and maintain ready access to useful information on the web,utilization and management of web information through websites that have been evaluated and ratedfavorably is becoming increasingly important. As websites now increasingly provide industry-specificinformation, information managers are now finding it essential to meet their specific information needsthrough separation and ranking of useful information from the rest.However, evaluation of industry-specific information requires industry-specific expertise as well asgeneral website evaluation tools. This paper develops a website evaluation model and attempts to rankindustry-specific websites through case studies of previous website evaluation and consultation withexperts in specific industries. Based on the model developed, this paper selects 100 outstanding websitesin 10 areas of construction industry. The research also hypothesizes that, with appropriate modifications,the rating models used for the construction industry can also be applied to other industries for moreefficient information management.e efficient information management.

• Korean Journal of Community Nutrition
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• v.11 no.2
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• pp.218-228
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• 2006

This study was carried out to evaluate the usefulness and the effectiveness of the nutrition education website 'ifood(http://ifood.or.kr)', for children. A total of 262 children (5th and 6th graders) participated in the self-education program using the website which consisted of 4 sessions every two weeks. In each session, they were asked to answer some questions on the comprehensiveness of each topic while navigating the website. Nutrition knowledge (20 items), dietary attitudes (7 items), and dietary behaviors (10 items) were evaluated using questionnaires before and after the education. After the education, the usefulness and readability of the website was also evaluated. Most (97.2%) of the responders reported that the education using this website was helpful, 97.3% thought that the contents were reliable, 90.1% responded that the contents were easy to understand, and 88.8% answered that they would revisit 'ifood'. The menus they liked best were 'Interesting games' for 35.8%, 'How can I cook?' for 17.8%, 'How can I become slim' for 16.4%. This website might be more attractive by providing a 'greater variety of contents in detail', 'more music, motion pictures and images', 'more interesting games'. After the education, there was a significant increase in nutrition knowledge scores from 10.9 to 13.1. Although the total scores of dietary attitudes and dietary behaviors did not improve, there was a significant increase in each of some questions. These results showed that 'ifood', a nutritional education website, was desirable in reliability, aesthetics and enjoyability, and was effective in improving nutrition knowledge and some of dietary attitudes and behaviors in children.

• Journal of Korean Society of Archives and Records Management
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• v.21 no.3
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• pp.187-215
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• 2021

Archives should provide a web-based archival information service with good usability based on the understanding of users' needs. Thus, this study analyzed the usability of the National Archives of Korea (NAK) website's search service through expert and usability evaluations for various users and suggested improvement plans. A literature review, heuristic evaluation, one of the usability expert evaluation methods, and usability evaluation for users were performed. As a result of expert evaluation, the severity rating for the usability problem was highest regarding a match between the system and real world and the lowest in error prevention. In the usability evaluation, it was assumed that the user's background and whether the website's help was provided is associated with usability. Usability evaluation was conducted for 22 participants, including those majoring in records management, web/application developers, and people without such backgrounds. Furthermore, a presurvey, a five-second test, and search tasks were conducted in a row. The analysis based on usability components in ISO 9241-11: 2018, i.e., effectiveness, efficiency, and satisfaction, showed that web/application developers had the highest search effectiveness, and those majoring in records management showed high effectiveness only in the search for archival content services. Background factors did not affect efficiency, and the more familiar with the finding aids, the better the efficiency. Moreover, providing the website's help was found to be positively associated with effectiveness and satisfaction. This study suggests that the NAK website will offer a user-friendly interface and search function, expand help support, and display a consistent web interface.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.4
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• pp.311-329
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• 2002

This study aims to evaluate the usability of XML-based Chungnam National University Digital Library Website. Usability testing are used three method, that is Log File Analysis, Online Questionnaire and Heuristic Evaluation. Log files are analyzed in using WiseLog Enterprise and Hit Analyzer for Enterprise jx 1.5 Beta Version and total 21 items are analyzed and evaluated in using online questionnaire method and heuristic evaluation is inquired by experts of web and information retrieval fields. Finally this paper was suggested some problems and improvements to advance quality of user services in university digital library website in korea.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.11
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• pp.5260-5271
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• 2011

The Korean disabled is about 5% of the population and most of them utilize welfare centers for the disabled. The disabled have difficulties in using the welfare centers' website since many centers do not comply with the website accessibility guidelines. This paper has compared, evaluated and provided the analytical results of the observance of the website accessibility guidelines of the welfare centers for the disabled in Korean, the U.S. and Japanese. The results indicated that there are many social welfare centers which do not abide by the laws even though the welfare centers for the disabled should comply with the website accessibility guidelines as required by the Law of Prohibiting Discrimination and Right of Remedy for the Disabled in 2008. In particular, Korean welfare centers for the disabled observing the website accessibility guidelines is significantly low of 78.77% to be compared with the U.S. by 85.50% and Japanese by 86.00%. This paper will provide theoretical basis for research on evaluation of website accessibility in the future and contribute to the public awareness on the social welfare of the disabled by suggesting the future direction of website accessibility evaluation on the welfare centers which are closely linked to the everyday life of the disabled.

• KIPS Transactions on Software and Data Engineering
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• v.9 no.6
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• pp.187-194
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• 2020

This paper proposes a website fingerprinting method using ensemble learning over a Tor network that guarantees client anonymity and personal information. We construct a training problem for website fingerprinting from the traffic packets collected in the Tor network, and compare the performance of the website fingerprinting system using tree-based ensemble models. A training feature vector is prepared from the general information, burst, cell sequence length, and cell order that are extracted from the traffic sequence, and the features of each website are represented with a fixed length. For experimental evaluation, we define four learning problems (Wang14, BW, CW_T, CW_H) according to the use of website fingerprinting, and compare the performance with the support vector machine model using CUMUL feature vectors. In the experimental evaluation, the proposed statistical-based training feature representation is superior to the CUMUL feature representation except for the BW case.

• Journal of Information Technology Services
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• v.20 no.2
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• pp.1-11
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• 2021

As a key of access to public participation and information, e-government is taking the active role of public service by relevant laws and policy measures for universal use of e-government websites. To improve the accessibility of web contents, the level of deriving the results for each detailed evaluation item according to the Korean web contents accessibility guideline is carried out, which is an important factor according to the detailed evaluation items for each website property and requires data-based management. In this paper, detailed indicators are analyzed based on the quality control level diagnosis results of existing domestic e-government websites, and the results are classified according to high and low to propose new improvement directions and induce detailed improvement. Depending on the necessity of management according to the detailed indicators for each website attribute, not only results but also level diagnosis to strengthen web service quality suggests directions for future improvement through accurate detailed analysis and research for policy feedback. This study ultimately makes it possible to expect government system management based on predicted data through deduction history management based on evaluation score data on public websites. And it provides several theoretical and practical implications through correlation and synergy. The characteristics of each score for the quality management of public sector websites were identified, and the accuracy of evaluation, the possibility of sophisticated analysis, such as analysis of characteristics of each institution, were expanded. With creating an environment for improving the quality of public websites and it is expected that the possibility of evaluation accuracy and elaborate analysis can be expanded in the e-government performance and the post-introduction stage of government website service.