• Title/Summary/Keyword: Web-based support system

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A Study on Web based Integration of Design Resources with a Knowledge Based Engineering Technique (KBE 기법이 적용된 설계 자원 웹 기반 통합에 관한 연구)

  • Kim J.G.;Lee S.H.;Chun H.J.
    • Korean Journal of Computational Design and Engineering
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    • v.10 no.1
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    • pp.1-10
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    • 2005
  • This paper presents an embodiment of design integration framework corresponding to changes in the latest manufacturing environment. The embodied system is named by 'WEB-KBE System' because it supports a product design with a KBE technique based on web environment. The final purpose of the work is to implement a web-based integration design environment with a KBE technique to support non-skillful designers. The framework of the system Is designed to support necessary items in user-centric design environment. Two case studies were applied to the WEB-KBE system to evaluate the efficiency, flexibility, extensibility, and reusability of the system. The examples are [1] CART integration design environment construction and (2) Exhaust Duct Saddle Support integration design environment construction. In the former case, it took a period of 8 months for modeling and implementation of the WEB-KBE prototype system. However, with the high extensibility and reusability of WEB-KBE system, the second case required only a period of one month for modeling and implementation of the system. We conclude that the presented WEB-KBE system can bring fair effects on implementing a knowledge based design environment in aspect of time and expense.

A Web Recommendation System using Grid based Support Vector Machines

  • Jun, Sung-Hae
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.7 no.2
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    • pp.91-95
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    • 2007
  • Main goal of web recommendation system is to study how user behavior on a website can be predicted by analyzing web log data which contain the visited web pages. Many researches of the web recommendation system have been studied. To construct web recommendation system, web mining is needed. Especially, web usage analysis of web mining is a tool for recommendation model. In this paper, we propose web recommendation system using grid based support vector machines for improvement of web recommendation system. To verify the performance of our system, we make experiments using the data set from our web server.

Dynamic and Open Decision Support System based on Web Services (웹서비스 방식을 기반으로 한 동적 개방형 의사결정지원시스템)

  • Kwon, Oh-Byung
    • Asia pacific journal of information systems
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    • v.13 no.2
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    • pp.145-170
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    • 2003
  • Open Decision Support System(DSS) is an automated and transparent system that is built to be shared both within and across organizations. The open DSS has been thought to be a set of decision components that are communicating through Web protocols. These characteristics intuitively invite the Web services concepts, which are currently one of the new trends in network-based business services. However, web services still are not active enough to be autonomous, and to provide for composing functionalities. These lead to the motivation on building a sophisticated web service to contain these features and to utilize web services on behalf of the user. This paper aims to propose a new concept of Meta Web Service, a web service-based open DSS. Decision modules in a dynamic and open DSS can be viewed as a web service. The Meta Web Service understands the users problem statement with ontology, performs web service discovery, web service composition, and automatically generates codes for composite web service execution. A prototype of example web service has been developed to show the feasibility of the proposed idea.

A Web-based CBR System for e-Mail Response

  • Yoon, Young-Suk;Lee, Jae-Kwang;Han, Chang-Hee
    • Proceedings of the KAIS Fall Conference
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    • 2003.11a
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    • pp.185-190
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    • 2003
  • Due to the rapid growth of Internet, means of communication with customers in a traditional customer support environment such as telephone calls are being replaced by mainly e-mail in a Web-based customer support system. Although such a Web-based support is efficient and promises potential benefits for firms, including reduced transaction costs, reduced time, and high quality of support, there are some difficulties associated with responding to many types of customer’s inbound e-mails appropriately .As many types of e-mail are received, considerable attention is being paid to methods for increasing the efficiency of managing and responding e-mails. This research proposes an intelligent system for managing customer’s inbound e-mails in organizations by applying case based reasoning technique for responding to various customers' inbound e-mails more effectively. In this approach, a case is represented as a frame-typed data structure corresponding to an inbound e-mail, keywords, and its reply e-mail. In the retrieval procedure, keywords and affinity set is developed to index a case, and then the case is represented as a vector, a case vector. Also, cosines value is calculated to measure the similarity between a new inbound e-mail and the cases in the case base. In the adaptation procedure, we provide several adaptation strategies to adapt and modify the retrieved case. The strategies guide to make an outbound e-mail using product databases, databases for customer support, etc. Additionally, the Web-based system architecture is proposed to implement our methodology. The proposed methodology and system will be helpful for developing more efficient Web-based customer support.

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A Case Based e-Mail Response System for Customer Support

  • Yoon, Young-Suk;Lee, Jae-Kwang;Han, Chang-Hee
    • Journal of Intelligence and Information Systems
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    • v.9 no.2
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    • pp.121-133
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    • 2003
  • Due to the rapid growth of Internet, means of communication with customers in a traditional customer support environment such as telephone calls are being replaced by mainly e-mail in a Web-based customer support system. Although such a Web-based support is efficient and promises potential benefits for firms, including reduced transaction costs, reduced time, and high quality of support, there are some difficulties associated with responding to many types of customer's inbound e-mails appropriately. As many types of e-mail are received, considerable attention is being paid to methods for increasing the efficiency of managing and responding e-mails. This research proposes an intelligent system for managing customer's inbound e-mails in organizations by applying case based reasoning technique for responding to various customers' inbound e-mails more effectively. In this approach, a case is represented as a frame-typed data structure corresponding to an inbound e-mail, keywords, and its reply e-mail. In the retrieval procedure, keywords and affinity set is developed to index a case, and then the case is represented as a vector, a case vector. Also, cosines value is calculated to measure the similarity between a new inbound e-mail and the cases in the case base. In the adaptation procedure, we provide several adaptation strategies to adapt and modify the retrieved case. The strategies guide to make an outbound e-mail using product databases, databases for customer support, etc. Additionally, the Web-based system architecture is proposed to implement our methodology. The proposed methodology and system will be helpful for developing more efficient Web-based customer support.

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Success Factors for Web-based Agricultural Information Systems (웹기반 농업정보시스템 성공요인에 관한 연구)

  • Yoo, Chul-Woo;Park, Soo-Min;Choe, Young-Chan;Shim, Gun-Seop
    • Journal of Korean Society of Rural Planning
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    • v.15 no.4
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    • pp.59-74
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    • 2009
  • This study reviews and modifies general IS success models to find success factors of WIS(Web-based Information Systems) and to confirm the relationship between WIS success and user's satisfaction of web use. A WISSM(Web-based Information Success Model extended to include EQ(E-Quality) is developed to anticipate user's intention to use Web-based Agricultural Information System and fit into the survey data from 252 WIS users of RDA(Rural Development Administration). PLS is applied to estimate a structural model based on EQ-WISSM to test hypotheses including 1) users reach a high level of intention to use Web-based Information Systems when they feel a high level of interactivity among an 'E-Quality', 'Decision Making Support Satisfaction' and 'Task Support Satisfaction', and E-Quality boosts intention to use Web-based Information Systems. The results show high path coefficients and $R^2$ values and find followings; First, the EQ-WISSM explains the user's intention to use WAIS quite well. Second, E-Quality can be used well in web-based IS environment to predict IS Success. Finally, this research finds the importance of 'Task Support Satisfaction' as a mediator between 'Decision Making Support Satisfaction', 'E-Quality' and 'Intention to Use'.

Design and Implementation of Server-Based Web Reader kWebAnywhere (서버 기반 웹 리더 kWebAnywhere의 설계 및 구현)

  • Yun, Young-Sun
    • Phonetics and Speech Sciences
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    • v.5 no.4
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    • pp.217-225
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    • 2013
  • This paper describes the design and implementation of the kWebAnywhere system based on WebAnywhere, which assists people with severely diminished eye sight and the blind people to access Internet information through Web interfaces. The WebAnywhere is a server-based web reader which reads aloud the web contents using TTS(text-to-speech) technology on the Internet without installing any software on the client's system. The system can be used in general web browsers using a built-in audio function, for blind users who are unable to afford to use a screen reader and for web developers to design web accessibility. However, the WebAnywhere is limited to supporting only a single language and cannot be applied to Korean web contents directly. Thus, in this paper, we modified the WebAnywhere to serve multiple language contents written in both English and Korean texts. The modified WebAnywhere system is called kWebAnywhere to differentiate it with the original system. The kWebAnywhere system is modified to support the Korean TTS system, VoiceText$^{TM}$, and to include user interface to control the parameters of the TTS system. Because the VoiceText$^{TM}$ system does not support the Festival API used in the WebAnywhere, we developed the Festival Wrapper to transform the VoiceText$^{TM}$'s private APIs to the Festival APIs in order to communicate with the WebAnywhere engine. We expect that the developed system can help people with severely diminished eye sight and the blind people to access the internet contents easily.

Development of a Web-based Integrated System for Flow of Agricultural Products (Web 기반의 농산물 유통분석 통합 시스템 개발)

  • Suh, Kyo;Lee, Jeong-Jae;Kim, Tae-Gon
    • Journal of Korean Society of Rural Planning
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    • v.11 no.2 s.27
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    • pp.1-8
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    • 2005
  • This study is to develop a web-based integrated system for flow of agricultural products based on recent researches with engineering approach. The system stands on the basis of web for accessibility and usability. Three parts of the system consist of analysis of regional shipping characteristics using tank model, estimation of pallet load efficiency with Monte Carlo Simulation, a long term prediction of market price with reliability analysis. Besides a decision support module for selecting optimal shipping market is added through synthesizing techniques and spatial analysis using GIS and applied to Chinese cabbage of Pyeongchang in 2004.

A Study for Diagnostic Agreement between Web-based Diagnosis Support System and Korean Medical Doctors' Diagnosis (웹기반 진단 보조 시스템의 진단 일치도 연구)

  • Seungyob Yi;Minji Kang;Hyun Jung Lim;WM Yang
    • Journal of Convergence Korean Medicine
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    • v.6 no.1
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    • pp.37-42
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    • 2024
  • Objectives: This study aims to evaluate the clinical validity of the system by conducting a clinical study to assess the diagnostic agreement between the system and Korean medical doctors. Methods: This study was conducted from September 7, 2023, to December 7, 2023, across five Korean medicine institutions, involving 100 adult participants aged 20-64 who consented to participate. Participants first entered their symptoms into a web-based program, which utilized an AI-based algorithm to diagnose 36 types of pattern differentiation. Subsequently, Korean medical doctors conducted face-to-face diagnoses using the same 36 types. The diagnostic agreement between the system and the doctors' diagnoses was analyzed using descriptive statistical analysis, and the results were expressed as a percentage agreement. Results: Analysis of the diagnostic data from 100 participants revealed that the web-based diagnosis support system identified an average of 7.76±0.79 patterns per patient, while Korean medical doctors identified an average of 7.99±0.10 patterns per patient. The diagnostic agreement between the system and the doctors showed an average of 7.08±1.08 patterns per patient, with an overall diagnostic agreement rate of 88.57±13.31%. Conclusion: This study developed a web-based diagnosis support system for traditional Korean medicine and evaluated its clinical validity by assessing diagnostic agreement. Comparing the diagnoses of the system with those of Korean medical doctors for 100 patients, the system showed an approximately 89% agreement rate with the clinical diagnoses. The system holds potential for aiding Korean medical doctors in pattern differentiation diagnosis in clinical practice.

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Design and Development of Web-Based Decision Support Systems for Wheat Management Practices Using Process-Based Crop Model (과정기반 작물모형을 이용한 웹 기반 밀 재배관리 의사결정 지원시스템 설계 및 구축)

  • Kim, Solhee;Seok, Seungwon;Cheng, Liguang;Jang, Taeil;Kim, Taegon
    • Journal of The Korean Society of Agricultural Engineers
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    • v.66 no.4
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    • pp.17-26
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    • 2024
  • This study aimed to design and build a web-based decision support system for wheat cultivation management. The system is designed to collect and measure the weather environment at the growth stage on a daily basis and predict the soil moisture content. Based on this, APSIM, one of the process-based crop models, was used to predict the potential yield of wheat cultivation in real time by making decisions at each stage. The decision-making system for wheat crop management was designed to provide information through a web-based dashboard in consideration of user convenience and to comprehensively evaluate wheat yield potential according to past, present, and future weather conditions. Based on the APSIM model, the system estimates the current yield using past and present weather data and predicts future weather using the past 40 years of weather data to estimate the potential yield at harvest. This system is expected to be developed into a decision support system for farmers to prescribe irrigation and fertilizer in order to increase domestic wheat production and quality by enhancing the yield estimation model by adding influence factors that can contribute to improving wheat yield.