• Title/Summary/Keyword: Web usability

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Adaptable Web Search User Interface Model for the Elderly

  • Khalid Krayz allah;Nor Azman Ismail;Layla Hasan;Wad Ghaban;Nadhmi A. Gazem;Maged Nasser
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.9
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    • pp.2436-2457
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    • 2023
  • The elderly population is rapidly increasing worldwide, but many face challenges in using digital tools like the Internet due to health and incapacity issues. Existing online search user interfaces (UIs) often overlook the specific usability needs of the elderly. This study proposes an adaptable web search UI model for the elderly, based on their perspectives, to enhance search performance and usability. The proposed UI model is evaluated through comparative usability testing with 20 participants, comparing it to the Google search UI. Effectiveness, efficiency, and satisfaction are measured using task completion time, error rate, and subjective preferences. The results show significant differences (p > 0.05) between the proposed web search UI model and the Google search UI. The proposed UI model achieves higher subjective satisfaction levels, indicating better alignment with the needs and preferences of elderly users. It also reduces task completion time, indicating improved efficiency, and decreases the error rate, suggesting enhanced effectiveness. These findings emphasize the importance of considering the unique usability needs of the elderly when designing search UIs. The proposed adaptable web search UI model offers a promising approach to enhance the digital experiences of elderly users. This study lays the groundwork for further development and refinement of adaptable web search UI models that cater to the specific needs of elderly users, enabling designers to create more inclusive and user-friendly search interfaces for the growing elderly population.

Usability Test of Interface for Web Widget Using Work-Flow based on Mouse Tracking (마우스 트래킹 기반 작업흐름도를 이용한 웹 Widget 인터페이스 사용성 평가)

  • Han, Mi-Ran;Park, Peom
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.5
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    • pp.763-770
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    • 2010
  • The use of web widgets on desktop and mobile devices has been increasing rapidly. Web widgets provide access to activities and information from various sources across the web. As the number of supported widgets increases, managing widgets and finding relevant or interesting widgets becomes more complex. In addition, interacting with widgets in web service systems can be difficult, especially for novice users. Up to this point, there has been little research on web widget usability. This paper performs an experimental study regarding user interfaces of web widgets based on the mouse tracking and work-flow analysis. In the experiment, four sites providing widget services are chosen - iGoogle, Netvibes, My yahoo, and Wizard. The experiment participants perform three assigned tasks in the chosen sites, and their mouse operations are recorded using Camtasia, a screen casting software. Mouse tracking analysis is performed based on the recorded data in order to analyze common user behaviors. In addition, work-flow diagrams representing the operational flows to carry out the given tasks in each web site are constructed so as to visually and systematically analyze detailed usage patterns. The experimental study results presented in this paper can contribute to developing guidelines for highly usable and accessible interface design of web widgets.

Elements for Evaluating the Usability of the Web-Based Infographic Design (웹 기반 인포그래픽 디자인을 위한 사용성 평가 요소)

  • Kwon, Hyo-Jeong
    • Journal of Korea Multimedia Society
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    • v.16 no.7
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    • pp.879-887
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    • 2013
  • In the recently diversified web environment, the existing methodologies for studying and evaluating the usability of infographics have limit in being applied to new user experience environment. To ensure effective web design that considers various user environments, research needs to be done for such usability of infographics that executes 'simplification and compression of information'. The purpose of this study is to understand the expandability of web-based infographic design, re-establish its concept, and produce the elements involved in the usability evaluation to come up with effective data on user experience. It is expected that this study will be used as a basic research for elucidating the connection to type-based or experienced-based data through convergence of various areas of information technology in the continuously transforming smart media environment.

An Analysis of Behavior between Young and Old Users on Web Navigation (웹 네비게이션에서 일반 사용자와 고령 사용자의 행위 분석)

  • Bae, Yoon-Sun
    • Archives of design research
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    • v.19 no.5 s.67
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    • pp.161-170
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    • 2006
  • In this study, I would like to suggest an idal model of web navigation design which can enhance users' web usability. I would like to prove that when users enjoy web navigation design, they access information much more effectively. Using a survey, I suggest some types of web navigation design for users. After that, I conducted an experiment with 4 types of web navigation designs, which have been developed to reflect varying stages of comprehensibility. My survey focused on three points. First I measured the time they spent to search for information. Secondly, I tested whether they lost their way while searching for information and if they did lose their way, I checked whether they could recover from their errors and find their way back. Thirdly, I investigated whether layout, location and size of the web navigation design factors affected usability. The results of my survey indicated that users spend the shortest time, have the easiest interface, and have least error incidence under the web navigation design to enhance old-aged users' web usability. Thus, developing a universal web navigation design can encourage people to be more involved with the internet.

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A Study of Universal Web Navigation Design (유니버설 디자인 개념의 웹 네비게이션 디자인에 관한 연구)

  • Bae Yoon-Sun;Lee Hyun-Ju
    • Archives of design research
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    • v.19 no.4 s.66
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    • pp.101-110
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    • 2006
  • In this study, I suggested a new model of universal web navigation design which can enhance users' web usability. I would like to prove that when users enjoy web navigation design, they access information much more effectively. Using a survey, I suggest some types of web navigation design for users. After that, I conducted an experiment with 4 types of web navigation designs, which have been developed to reflect varying stages of comprehensibility. My survey focused on three points. First I measured the time they spent to search for information. Second, I tested whether they lost their way while searching for information and if they did lose their way, I checked whether they could recover from their errors and find their way back. Third, I investigated whether layout, location and size of the web navigation design factors affected usability. The results of my survey indicated that users spend the shortest time, have the easiest interface, and have least error incidence under the web navigation design to enhance old-aged users' web usability. Thus, developing a universal web navigation design can encourage people to be more involved with the internet.

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A Comparison Analysis of Usability Evaluation for Simulation Learning based on Web 3D and Virtual Reality (웹 3D와 가상현실 시뮬레이션 학습의 사용성 평가 비교분석)

  • So, Yo-Hwan
    • The Journal of the Korea Contents Association
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    • v.16 no.10
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    • pp.719-729
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    • 2016
  • This study is analyzed by comparing the evaluation of usability and study achievement for simulation learning based on Web 3D and VR and it is aimed to verify the characteristics of the virtual reality through a difference in studying effect between each learning method. Therefore, this study is analyzed by comparing the evaluation of usability and study achievement for the CSI Forensics Lab simulation content that has been developed in two learning methods for scientific experiments of DNA analysis with the 75 university students of Life Science as a population(Web 3D=37, VR=38). The results of the study, in usability of user task action, exploratory and navigation, Web 3D simulation learning was positive in a significant difference, but in usability of satisfaction, VR simulation learning was positive in a significant difference. In study achievement, Web 3D simulation learning was slightly higher but did not confirm the significant differences between both of learning.

Interactivity Framework for Analysis of Social Network Sites User's Behavior for Identification of Usability Flaws and Effective User's Experience (소셜 네트워크 사이트의 사용자 행동 분석을 통한 사용성 결점 식별 및 효과적인 사용자 경험을 위한 상호작용성 프레임워크)

  • Abduljalil, Sami;Yoon, Seok-Jin;Kang, Dae-Ki
    • Proceedings of the Korea Information Processing Society Conference
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    • 2011.04a
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    • pp.544-546
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    • 2011
  • Due to the explosive growth of online social network users, large numbers of users discover these social network sites are a place where they can be able to spend their spare time, share feelings, ideas freely, and to search for new friends or partners. These web sites give an opportunity for its users to socialize with new people and to keep in touch or reconnect with current or old friends and families across disperse continents via these web sites, which traditionally replace the traditional methods. These social network web sites need careful investigations and findings on the usability for effective interactivity and more usability. However, little research might have previously invested on the usability of these on social network web sites. Therefore, we propose a new framework to study the usability of these social network sites. We namely call our framework "Interactivity". This framework will enable us to assess the usability of the social network sites. It will provide an overview of the user's behavior while interacting in these social network web sites. Measurement of the interactivity will be measured using Camtasia software. This software will entirely capture the interactivity of users including the screen and the movements, which the screen and the motion of the user action will undergo to analysis at the end of our research.

A Usability Evaluation on the Visualization Techniques of Web Retrieval Results (웹 검색 결과 시각화 기법의 사용성 평가에 관한 연구)

  • Kim, Seong-Hee;Kim, Moon-Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.3
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    • pp.181-199
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    • 2007
  • This study is to suggest the usefulness of visualization techniques to display web retrieval results. We described the concept of visualization techniques and evaluated the usability for the SearchCrystal and KartOO search engines which provide visualization techniques for displaying the retrieval results. As a result, Searchcrystal search engine had higher score than KartOO system in terms of usability check lists.

A Study on Improvement Plans for National Archives of Korea Website's Search Service through Its Usability Evaluation (국가기록원 웹사이트 검색서비스의 사용성 평가를 통한 개선방안 연구)

  • Lee, Hyojin;Kim, Jihyun
    • Journal of Korean Society of Archives and Records Management
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    • v.21 no.3
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    • pp.187-215
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    • 2021
  • Archives should provide a web-based archival information service with good usability based on the understanding of users' needs. Thus, this study analyzed the usability of the National Archives of Korea (NAK) website's search service through expert and usability evaluations for various users and suggested improvement plans. A literature review, heuristic evaluation, one of the usability expert evaluation methods, and usability evaluation for users were performed. As a result of expert evaluation, the severity rating for the usability problem was highest regarding a match between the system and real world and the lowest in error prevention. In the usability evaluation, it was assumed that the user's background and whether the website's help was provided is associated with usability. Usability evaluation was conducted for 22 participants, including those majoring in records management, web/application developers, and people without such backgrounds. Furthermore, a presurvey, a five-second test, and search tasks were conducted in a row. The analysis based on usability components in ISO 9241-11: 2018, i.e., effectiveness, efficiency, and satisfaction, showed that web/application developers had the highest search effectiveness, and those majoring in records management showed high effectiveness only in the search for archival content services. Background factors did not affect efficiency, and the more familiar with the finding aids, the better the efficiency. Moreover, providing the website's help was found to be positively associated with effectiveness and satisfaction. This study suggests that the NAK website will offer a user-friendly interface and search function, expand help support, and display a consistent web interface.

Evaluation of the Korean e-government Web Sites Focused on Usability (대한민국 전자정부 웹사이트의 유용성 평가)

  • Byun, Dae-Ho
    • Information Systems Review
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    • v.7 no.1
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    • pp.1-20
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    • 2005
  • In this paper we evaluate the Korean e-government portal and linked web sites, based on usability. We pick a set of 18 representative government sites, and consider two approaches of type-I and type-II testing with different questionnaires. We ask users two questions at each site, regarding simple facts. We count a task as successful if the user find the right answer for fact questions. In type-I testing, after users have finished working with a site, we give them a post-test questionnaire asking them to rate the site in 16 different areas, in order to calculate the site rating. In type-II testing, we investigate page design, contents design, and site design of the web sites.