• Title/Summary/Keyword: Web Survey

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The Effect of Perceived Website Quality of Fashion Shopping on Customer Satisfaction and Repurchase Intentions for Korean and Chinese College Students (한.중 대학생들의 의류쇼핑 웹사이트 품질지각에 따른 고객만족과 재구매의도)

  • Park, Hye-Sun;Lee, Yeon;Kim, Hyun-Sook
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.2
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    • pp.212-225
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    • 2010
  • This study investigates the dimensionality of perceived web site quality for fashion e-retailers to compare the differences in perceived web site quality between Korean and Chinese college students in the identification of the decisive web site quality dimensions for customer satisfaction and repurchase intentions. Data were collected from 300 Korean and 300 Chinese online apparel shoppers. The survey was statistically analyzed by factor analysis, T-test, and regression analysis. The perceived service quality dimensions were identified as product quality, economic efficiency, information quality, site design, and trust. The Chinese college students had significantly higher evaluations than Korean college students on information quality and trust. For Korean college students, product quality, economic efficiency, and trust were the most decisive predictors of customer satisfaction and they have indirect effects on repurchase intentions. For Chinese college students, product quality and information quality were identified as the most decisive predictors of customer satisfaction and they have indirect effects on repurchase intentions. Strategic directions for e-commerce business targeting Korean or Chinese college students are suggested in the conclusion.

A Basic Study for Web Site's Stimulation of Domestic Construction Companies (국내 건설업체의 웹사이트 활성화를 위한 기초적 연구)

  • Park Shin;Ahn Yong-Sun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.175-183
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    • 2001
  • Nowadays, most domestic construction companies are concentrating their interests on IT areas, so a variety advanced techniques such as CRM, SCM, ERP have been adopted by them. this is one of the ways to survive in the domestic market. It is the current tendency in the construction business. But, Home Pages of domestic construction companies are composed of simple structures which are limited to simple advertisements of each company or simple system application. It has been reported that customers are still maintaining low participation in this situation. This study first will analyze implementation situations in other business area's and survey people's opinions in construction-related areas. Then we will provide basic data for web-site's stimulation of construction companies.

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Consumer's Types of the Participation and the Motivation for the UCC Services (소비자의 UCC 참여 유형과 참여동기 분석)

  • Kim, Yeon-Jeong
    • Journal of Family Resource Management and Policy Review
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    • v.12 no.1
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    • pp.91-105
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    • 2008
  • This study identifies key determinants and types of participation in UCC Services. The research examines the how the major factors in perception of social presence, fun and entertainment, self-expression, arousal, human relations, positive feedback, information sharing, monetary business opportunity, and user friendliness of web structure contribute to participation in UCC Services. The data used in this study were collected by a web-based survey so that 629 internet users were available for analysis. Some of the practical implications of the results are follows. We have categorized that the type of people participating in UCC Services were readers, modifiers, remixers, and creators. Digital consumers directly connected with other consumers by producing their own digital contents. Multiple regression analysis among the creators group was not included due to small sample size. Self expression, fun and joy and the convenience of the web interface showed strong positive significant impacts on the UCC Service participation of all participation types. Information sharing, other's positive reputation and arousal showed a positive significant impact on the modifiers or remixers type groups. Monetary business opportunity and human relations were not significant in any UCC type group.

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A Study on Evaluation Model Development and Improvement of Web-Archival Information Service (대통령기록관의 웹 기반 기록정보서비스 평가모델 개발 및 개선 방안에 관한 연구)

  • Bang, Ki Yeong;Lee, Neung Geum;Lee, Yu Jin;Han, Ah Rang;Kim, Yong
    • Journal of Korean Society of Archives and Records Management
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    • v.15 no.4
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    • pp.25-48
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    • 2015
  • The Presidential Archive of Korea provides archival information services in various forms. This study evaluated web-archival information services provided in The Presidential Archive of Korea using DigQUAL. To perform the study, this study conducted a descriptive statistic and confidence tests. The evaluation method was accomplished user survey. And the evaluation territory was classified with archives and information search, archives use service, expansion service. As a result, a general satisfaction was low, and this study suggested improvement method for web archival service in the Presidential Archive of Korea.

Development of the Railroad Geotechnical Information Management System Using Web GIS (웹 GIS 기반 철도 지반정보 관리프로그램의 개발)

  • 황선근;이성혁;김현기;김정무
    • Journal of the Korean Society for Railway
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    • v.7 no.1
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    • pp.20-25
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    • 2004
  • Railroad geotechnical information management system was developed by using Web GIS and DB in this study. The standardization of railroad geotechnical information is progressed by classifying three groups as like basic informations, vibration informations along railway lines and design drawings. The basic informations consisted of basic and dynamic properties of soils, geophysical exploration and seismic survey/exploration. And the specification for 'human exposure to whole-body vibration' was adopted to construct the vibration informations along railway lines. The informations as like drawings and photographs were saved by changing to graphic files in the standardization of design drawings. In the case of standardization of geographical information, the topographical maps(NGIS, 1:5000) were primarily used as digital maps. Another digital maps(KRRI, 1:5000) and their geographical DB based on NGI code system were added on this maps. The standardized informations were used to construct their database. And railroad information management system was developed using Entity-Relation(ER) model which had a good feasibility for expansion and transition to other system in designing stage of database. This system consisted of layer selection, search and analysis of geotechnical informations and Zeus DB was adopted for GIS operating and user interface. This system could be a good tool for saving, searching and analyzing the geotechnical and geophysical informations. These DB systems would offered the basic informations to plans, design and construction of railroad lines etc. in practical use.

An Exploratory Study on the Usage of Internet Technologies and Tools in Educational Working Environment of Developing Countries: A Case of Pokhara University in Nepal

  • Shrestha, Deepanjal;Jeong, Seung Ryul
    • Journal of Internet Computing and Services
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    • v.16 no.4
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    • pp.101-110
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    • 2015
  • $21^{st}$ century has seen a tremendous advancement in the field of Information and Communication Technology. The commercial utilization of Internet tools and technologies has brought change in the traditional working environment. The functioning in an electronic environment is far more complicated than working in traditional environment and this brings many challenges, threats and potential problems. In this paper we analyze the challenges, threats and potential problems in the working environment of Pokhara University due to application of Internet tools and technology. We have chosen four basic areas on the basis of use that include web resources, electronic mails, social sites and P2P technologies. The main focus is to analyze the impact on work place productivity, social interaction, use and abuse of technology and legal issues associated with them. We, finally summarize the findings and offer solutions and recommendations from the observed data based on direct survey conducted in Pokhara University, Nepal.

The effect of switching costs on resistance to change in the use of software

  • Perera, Nipuna;Kim, Hee-Woong
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.539-544
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    • 2007
  • People tend to resist changing their software even alternatives are better then the current one. This study examines the resistance to change in the use of software from the switching costs perspective based on status quo bias theory. For this study, we select Web Browsers as software. Based on the classification of switching costs into three groups (psychological, procedural, and loss), this study identifies six types of switching costs (uncertainty, commitment, learning, setup, lost performance, and sunk costs). This study tests the effects of six switching costs on user resistance to change based on the survey of 204 web browser users. The results indicate that lost performance costs and emotional costs have significant effects on user resistance to change. This research contributes towards understanding of switching costs and the effects on user resistance to change. This study also offers suggestions to software vendors for retaining their users and to organizations for managing user resistance in switching and adopting software.

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Challenges to Next Generation Services in IP Multimedia Subsystem

  • Chang, Kai-Di;Chen, Chi-Yuan;Chen, Jiann-Liang;Chao, Han-Chieh
    • Journal of Information Processing Systems
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    • v.6 no.2
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    • pp.129-146
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    • 2010
  • The trend of Next Generation Networks' (NGN) evolution is towards providing multiple and multimedia services to users through ubiquitous networks. The aim of IP Multimedia Subsystem (IMS) is to integrate mobile communication networks and computer networks. The IMS plays an important role in NGN services, which can be achieved by heterogeneous networks and different access technologies. IMS can be used to manage all service related issues such as Quality of Service (QoS), Charging, Access Control, User and Services Management. Nowadays, internet technology is changing with each passing day. New technologies yield new impact to IMS. In this paper, we perform a survey of IMS and discuss the different impacts of new technologies on IMS such as P2P, SCIM, Web Service and its security issues.

A Study on Follow up of Survived Patients in Radiation Oncology Greater Area Database by Web Mail

  • Shimizu, Keiji;Harano, Masako;Harauchib, Hajime;Kou, Hiroko;Kumazaki, Yu;Ishibashi, Masatoshi;Numasaki, Hodaka;Yoshioka, Munenori;Inamura, Kiyonari
    • Proceedings of the Korean Society of Medical Physics Conference
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    • 2002.09a
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    • pp.133-135
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    • 2002
  • We developed a system that can assist to automatically survey survived patients and to lighten the hard work imposed on radiation oncologists employing Radiation Oncology Greater Area Database (ROGAD) and Internet by web mail.

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A Study on the Design and Implementation of Web Based Collaborative Learning Systems for Improving Interactivity among Learners (e러닝환경에서 학습자간 상호작용활동 증진을 위한 웹기반 협동학습시스템의 설계 및 구현에 관한 연구)

  • Lee, Dong-Hoon;Lee, Sang-Kon;Lee, Ji-Yeon
    • Journal of Information Technology Services
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    • v.6 no.3
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    • pp.195-207
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    • 2007
  • This study describes the design and implementation of web based collaborative learning system to improve interactivity among learners. Based on suggestions from previous studies, the system is composed of three main parts : the community module, the learning module, and the administrative module. The study participants were 254 university students from two different institutions. They were divided into 43 groups and asked to complete an online TOEIC preparation module using the learning system over 4 weeks. Survey data were collected at three points from each participant-before and 3 weeks after the beginning of the online module and at the completion of the module. The result indicates that the usage of this system is positively related to the learners' collaborative learning activities, the level of sense of community, and learner satisfaction both at the individual and group levels.