• Journal of Information Technology Services
• /
• v.3 no.1
• /
• pp.89-99
• /
• 2004

Mobile service, which is related to all stages of supply chain, can enhance the efficiency of perception and response of the participants. The advantage of mobile service is ubiquity, speed, traceability, positioning, personalization and safety. The purpose of this paper is to propose an overall framework utilizing mobile service in SCM. In the areas of inventory management, remote diagnostics, communications with field workers, and order fulfillment, customer-centric mobile supply web is proposed and implemented for the wireless warehousing and replenishment system.

• Proceedings of the Korea Association of Information Systems Conference
• /
• 2003.05a
• /
• pp.169-181
• /
• 2003

As growth of the web-based applications, the requirements of the users who have been very familiar to the web-based user interfaces and customer-oriented services on the Internet would become more knowledge-intensive and higher technology involved in a more convenient and polite way of service delivery. Therefore, the service quality of information system department should be considered as a very important factor influencing success of information systems. The objective of this study is to provide the relationship between service quality of IS department and its impacts such as use, user satisfaction and job performance. For this purpose, we provide a research model for it and test it empirically for the users of the corporate portal in one of main telecommunication service providers in Korea. In result, our model with satisfiable validity and reliability shows not only importance of IS departments' service quality but also two-faced characteristics of service quality. That is, while technical competence which means with knowledge and expertise of IS department staffs is more related with user satisfaction on information systems, personal service which means the way and manner of service delivery is more related with use of it.

• IE interfaces
• /
• v.20 no.3
• /
• pp.257-266
• /
• 2007

To survive in rapidly changing business environment, the enterprises of all over the world are trying to integrate their IT infra structure and are trying to automate their business process. Service Oriented Architecture (SOA) is being accepted as an IT standard to support efficient system integration and flexible business process automation between enterprises or departments. The material control system is required this software architecture between manufacturing company and materials supply vendors. This paper introduces concept of SOA, relevant technology about SOA such as Web Services and Business Process Execution Language (BPEL) and Enterprise Service Bus (ESB) and describes how to automate materials control process by designing the material control system based on SOA. The analysis of requirements is proceeded by Unified Modeling Language (UML) and SOA delivery strategy is selected the top-down strategy. And this paper describes how to derive services and operations and how to arrange services in three service layers and how to design business process.

• International Commerce and Information Review
• /
• v.6 no.1
• /
• pp.51-74
• /
• 2004

The virtual space of internet has changed the existed market structure as more and more internet users have highly increased. And this situation has given a golden opportunity to the internet service firms that are supposed to meet their customers through the internet web sites. So, it is becoming a critical issues to construct and keep better web sites than their competitors to the internet service firms. This paper is intented as an investigation of determination factors of internet web site quality further, which of them are more important factors to the consumer satisfaction. For this purpose, empirical approach using factor analysis, regression analysis was used to develop dimensions of internet web site quality and to explore more important factors that internet service firms should choice to have competitiveness. Empirical results of the study presented that the determination factors of internet web site quality were composed of five factors like Responsiveness, Accessibility, Ease of use, System Performance, Communication. And we found that Communication and Ease of use are more important factors than other ones. Therefore, the internet service firms that are plan to have more competitiveness than their competitors should choice these important factors and concentrate on these ones to build excellent internet web sites.

• Proceedings of the Korean Society of Precision Engineering Conference
• /
• 2001.04a
• /
• pp.529-532
• /
• 2001

A Remote Monitoring Server(RMS) server which uses Internet and World Wide Web is constructed for SMD in-line system. Hardware base consists of server computer, virtual SMD in-line system and other computers. Software includes assignment of server, RDBMS and various modules in server home page. Web browser provide production quantity, bad PCB quantity, error number and error message in virtual SMD module, user information in setup module, detailed error information in fault diagnosis module, fault history in fault history module and customer information in customer service management module. These functions of the RMS helps a decrease of non-operation time and a service response as fast as possible.

• The Journal of the Korea Contents Association
• /
• v.5 no.5
• /
• pp.325-333
• /
• 2005

When a designer creates a new web-based learning-teaching system, there are so many considerations to help learners' learning effect through effective interaction. First of all, web-based simulation is recommended to provide learners with effective and attractive learning environments in web. Efficient study design should be considered because well designed simulation-based contents provide continuous interest for learner. Until now many e-Learning systems provide web-based simulation using various technique. However, those contents require to be reorganized considering the level of accomplishment, learning styles. In this paper, I proposed a system that the learners can share simulation objects among other e-Learning systems using XML web service. By experimental result, the proposed system shows that is more efficient than the conventional system in the self-leading study activity and interactivity.

• Journal of Digital Contents Society
• /
• v.9 no.1
• /
• pp.125-130
• /
• 2008

User web service is increasing by development of internet technology. Quantity of encrypted data that transmitted through the network are increasing by development of encipherment technology. We have many problems; it is caused by technical development and service increase of user requests. It is like that, we have reliability of contents and illegality copy problem of internet contents in web application system. It is contents protection skills in web that encipherment technology, authentication and digital signature. We need message encoding and secret key for solve vulnerability of encipherment in web application system. In this paper, we propose a distributed secure system that can data confidentiality and user authentication. It prevent performance degradation from bottle neck in encipherment server, and improve service quality.

• The KIPS Transactions:PartD
• /
• v.12D no.6 s.102
• /
• pp.875-880
• /
• 2005

Recently web services ale being used to provide environments of distributed computing. Web services provide reusable software component. So, one web service can be used by many users, and one user can use different web services. For reliable use of web services, in these cases, it is important to be fault-tolerance. Existing fault-tolerant methods in web services need a kind of client modification and cannot consider extensible factors like quality. This study suggests the system architecture and description language for the system which can improve some of these problems.

• The KIPS Transactions:PartD
• /
• v.14D no.4 s.114
• /
• pp.421-426
• /
• 2007

In this paper, we are to overcome the latency problem of current Web 2.0 Web Services system. To overcome the standard mobile web services implementation, a SOAP message processing system (SMSP) was proposed in which the SOAP request and response messages are directly processed without using Servlet engine. Our system can completely support standard Web Services protocol, reducing communication overhead, message processing time, and server overload.

• Journal of Software Engineering Society
• /
• v.24 no.3
• /
• pp.101-110
• /
• 2011

Web Service which consists of SOAP, WSDL and UDDI is a software system that enables interactions of heterogeneous systems on networks with standardized XML message. Especially, UDDI is a registry for supporting the registration of a service by service publisher and discovery of a service by service requester. The preliminary studies are just about publishing and searching services. It presents the researches about UDDI study for improvement of searching a service and extended UDDI design for improvement of reusability with service components aspects. In this paper, we suggest not only features about publishing and searching services of existing UDDI system but also novel UDDI data structures and API for a reusable service model. In addition, we design and implement an extended UDDI system for publishing and finding the reusable services. Therefore, by using proposed UDDI systems, service developers reduce development costs and time through developing a service application reusing the already implemented services. In addition, it can expect to ensure the quality of services by reusing the proven services.