• Title/Summary/Keyword: Way of Improving

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A Study on Customer Satisfaction for Courier Companies based on SNS Big data (소셜 네트워크 빅데이터 기반 택배업체 고객만족도에 관한 연구)

  • Lee, DongJun;Won, JongUn;Kwon, YongJang;Kim, MiRye
    • The Journal of Society for e-Business Studies
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    • v.21 no.4
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    • pp.55-67
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    • 2016
  • Global courier companies have been devoting to get more customers and profits with different service because of the worse profits from price competition. So, the effort of improving satisfaction of customers through improving courier service qualities is more important than any other time. However, the previous way to measure courier service has limitation that costs lots of time and money from off-line survey. This limitation could be overcome with less effort and costs if utilizing on-line social big data analysis and it is so helpful to improve competitiveness of courier companies. Therefore, I have collected comments from domestic and international courier companies from big data on social network service, analyzed the satisfaction of customers by R and verified the result by comparing with American Customer Satisfaction Index (ACSI) and Korea National Customer Index (NCSI) in this research. I found out the result depicts clear correlation between SNS analysis and customer satisfaction. This study can be the foundation to predict customer satisfaction easily by utilizing real time SNS information.

Influence of Illness Perception and Physiological Indicators on Self Management of Hemodialysis Patients (혈액투석환자의 질병지각과 생리적 지표가 자기관리에 미치는 영향)

  • Kang, Bomi;Lee, Yoonshin;Sok, Sohyune
    • The Journal of the Korea Contents Association
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    • v.20 no.4
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    • pp.464-474
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    • 2020
  • This study provides basic data for nursing intervention to increase self management of hemodialysis patients by identifying the relation among their illness perception, physiological indicators, and self management. The participants were 134 patients receiving hemodialysis at a general hospital in Seoul. Data were collected by using a structured questionnaire and medical records. The collected data were analyzed by using descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficient and multiple regression analysis with the SPSS/WIN 23.0 program. The significant factors influencing self-management of hemodialysis patients have been identified with 8 variables. The first one is registration for kidney transplantation (β=-.20, p=.034). Among sub items of illness perception are consequence (β=-.20, p=.031), treatment control (β=.19, p=.040), and illness coherence (β=-.18, p=.049). In addition, among physiological indicators are hematocrit (β=.38, p<.001), hemoglobin (β=.29, p=.005), BUN (β=-.25, p=.010), and phosphorous (β=.22, p=.033). These variables explained 26.3% for self-management of hemodialysis patients. In order for hemodialysis patients to improve their self-management, a concrete nursing intervention improving the treatment control among illness perception as well as improving the understanding of physical indicators needs to be provided.

A Study on Youtube Video-Watching Activities and their Effects on Improving English Reading Comprehension Skills (유튜브 비디오 보기 활동이 영어 독해 능력 향상에 미치는 영향)

  • Kim, Na-Young
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.1-9
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    • 2019
  • In an effort to explore the effects of Youtube video-watching activities on Korean college students' English reading comprehension skills, 148 undergraduate students who enrolled in a General English class at a university in Korea participated in the present study. Participants were randomly classified into four groups - three experimental groups and one control group - according to when they watch videos: before class (n = 33), during class (n = 42), after class (n = 36), and none (n = 37). Over 16 weeks, the three experimental groups engaged in Youtube video-watching activities for about 10 minutes before, during, and after the class, while the control group did not. Pre- and post-tests were administered to confirm the effects of the use of Youtube videos on improving English reading comprehension skills. To compare the improvement between groups, a one-way ANOVA was also run. Major findings are as follows: First, participants in all the three experimental groups significantly improved their English reading comprehension skills, indicating the beneficial effects of Youtube video-watching activities. However, there was no statistically significant difference in the mean improvement between the groups. Based on this, limitations and suggestions for the future research are discussed at the end.

A study on the Safe-Life Village Design for the Citizen Security (시민보호를 위한 생활안전 마을지도 설계에 관한 연구)

  • Lee, Tae Shik;Seok, Geum Cheol;Cho, Won Cheol
    • Journal of Korean Society of Disaster and Security
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    • v.6 no.3
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    • pp.43-48
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    • 2013
  • This paper focused on the continuing the citizen safety, the contributing the local economy's activation, and the improving the safe and the social walfare on the civil environment. Seoul metropolitan nominated the model village the Buggaja 2 dong of the Seodaemoon-gu for the making safe village in the 2013. It is designed the village map for the safe life, discovered the dangerous factor about the various and social facilities which is a road, a walking way, a school, a enjoy place for the children, a Thema place, the leasure place, facilities etc., and improved the model village for the incident's and accident's reduction education and training from 2011 to 2013. The results on the discovering and improving activities by the resilient safe monitoring activity, in the 2011 the village is reduced the 23 people from the 151 people to the 128 people in the dead number into the total citizen 34,000 during a year, is showed the excellent values, which the dead people reduced the 23 people in the village, which the safe-life result was over the 12.8% in the national average. For the making resilient city, for the supporting the visitors which it looks around the safe-life model village, the tracking road map is designed, and the tenth safe life factors is showed.

A Study on Curriculum of Dental Hygienists (치과위생사 교육과정 연구)

  • Park, II-Soon
    • Journal of Korean society of Dental Hygiene
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    • v.4 no.2
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    • pp.193-207
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    • 2004
  • The aims of the study are as following : First, define and clarify the role and function of the dental hygienist. Second, based on thai definition, present an improved dental hygienist curriculum, improving their special competence. This study seeks to present a way for promoting role of dental hygienists as independent specialists, rather than as auxiliaries, contributing to better dental service in the process. The research was pursued by surveying by questionnaire those directly related to dental hygiene. They are 58 professors of dental hygiene, 164 dentists, 253 dental hygienists and 496 dental hygiene students, selected by the method of simple random sampling. Due to the small size of the sample, professors' group was analysed only through frequency and probabilities. For groups with larger samples(dentists, dental hygienists, dental hygiene students), methods of chi square(${\chi}^2$) tests, frequency analysis and one-way ANOVA were used in their analysis. Conclusions of the study are as following : First, role and function of the dental hygienist was defined and clarified. According to the analysis of the survey, main role of the dental hygienists as perceived by 62.9% of dentists was supporting treatments and managing patients and facility. This perception by dentists differs significantly to perception of other groups, which saw main role of dental hygienists as preventive dental treatment and dental hygiene education. Also, only 20.2% of dental hygienists perceived patients and facility management as their main role. This divergence of perception between groups weakens speciality competence of dental hygienists. To strengthen dental hygienists' speciality competence, preventive dental treatment and dental hygiene education must be defined as main role of dental hygienists. Furthermore, role of dental hygienists can be categorized into cooperative and auxiliary role. Second, in order to strengthen speciality competence of dental hygienists, their education must be augmented with curriculum emphasizing cooperative role. Specifically, courses on preventive dental treatment, dental hygiene education and dental X-ray photography must become compulsory, as well as becoming more comprehensive and organized. Also, training in schools and hospitals must be focused on those subjects. In addition, courses concerning auxiliary role must be incorporated into optional courses and more pedagogical courses are needed to widen students' career choices. Third, practical relevance of national dental hygienist certification examination must be heightened. In the survey, all groups gave negative response to questions concerning practical relevance of national dental hygienist certification test. Specifically, contents of the tests must be changed to test participants' competence in the cooperative area. Also, the test itself must be strengthened by adding practical examination to the certification scheme, as well as having more difficult examinations.

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The Present Situtation and Efficient Way of Cooking Practice in the Middle and High School (중등학교 조리실습에 대한 현황과 효율화방안)

  • 김정미;주정숙
    • Journal of Korean Home Economics Education Association
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    • v.1 no.1
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    • pp.53-62
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    • 1989
  • Cooking practice is keenly related to not only the betterment of family health but to the improvement of dietary life. Cooking is a kind of practical skill and one is skill in it by repeated practice. The aim of cooking practice in school is to fix cooking method practically and scientifically, to acquire cooking skill. To achieve this aim there are many unrecognized or unsolved problems in the first-line schools. The problems and efficient ways of cooking practice in the middle and high school are as follows; 1. The aim of cooking practice: It should be first of all remembered that the practice is so practical that the knowledge and skill of cooking should be related to the future domestic life. Second, the practice should be able to serve the communal and national life by scientifying and improving life. 2. The content of the practice: First, it should be so arranged step by step that the content of each year should not be repeated. Second, the ratio of Korean cooking practice should be increased and the material of the practice should be chosen in consideration of the peculiarity of the community, seasons and economical problems so that it may be applied to the very day life. Third, to improve dietary life, the practice should be a way of the simplification of dietary life, of the nutritional efficiency. Forth, for the betterment of physical condition of the family the practice should involve balanced dietary plans and dietary therapy. 3. Teaching method: First, the practice should be scientific and comprehensive in consideration of not only cooking skills but also knowledge of nutrition. Second, micro-class system should be adopted, and practice labor should be allotted each student to develop cooperative attitude and the sense of responsibility. Third, in addition to the practice conducted in a body, comparative cooking, applicable cooking and experimental ability and the content of the text. Fourth, teachers should let the students examine and find problems by bringing them to a focus on the basis of theory. 4. Administration method: First, the practice schedule should be planned that a class has practices at least more than twice a semester. Second, two hours of class should be continued without cessation after beforehand survey and theory study. Third, facilities and utensils for practice should be enlarged. That is, cooking practice rooms, tools, utensils should be prepared. Fourth, enough cost of practice should be secured. The above mentioned points show the present situation and problems with which cooking practice teaching is confronted. In order to normalize cooking practice teaching, the first-line schools should give the above mentioned problems their careful consideration and improve the present situation so that efficient, creative, practical cooking practice will be possible.

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A Study on Planning Car Interior Design through Two Dimensional Lay-Out (2D LAY-OUT을 통한 자동차 실내디자인 계획 방법 연구)

  • 유연식
    • Archives of design research
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    • v.11 no.2
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    • pp.215-226
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    • 1998
  • As late as middle of 1980s, what was referred to as new model cars consisted, on the premise of a standardized packaging layout, principally of the endeavor to transform their style images by changing little by little the form of layouts almosts similar to or with larger bodies than those of the old model ones. Afterwards even in the period of competition of engeineering and mechanical body styles for reducing fuel cost and improving comfortability in riding, the standardized packaging layout did not change visibly, simply trying to ameliorating commercialism through high output and high efficacy on the engineering part. Today the sudden prevalent motorization in every walk of life has brought about the development of the car industry, thus producing surplus supply and technical standardization. This phenomenon of technical standardization leads the concept of the renovation of car design to a way quite different from that of the past and so may be said to be confronted with an era that requires genuine-sense car design in a way. It seems that interior design plans are of much more importance than external shapes. This is because the effort for enhancing comfortability to keep car passengers' needs of transportation is one of the essences of car design. The objective of this study consists in inquiring into how to plan motorcar interior design, an essential prerequisite in determining the external or of a car, obtaining data needed via analysis of interior design plans of the car models that have won favorable criticism from consumers, thus contributing to the use of the data obtained for reference in car design activities in a genuine sense.

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Methodology of Application to Air Quality Model to Evaluate the Results of the Enforcement Plan in Seoul Metropolitan Area (수도권 지역의 대기환경관리 시행계획 추진결과 평가를 위한 대기질 모델링 적용 방법)

  • Yoo, Chul;Lee, Dae-Gyun;Lee, Yong-Mi;Lee, Mi-Hyang;Hong, Ji-Hyung;Lee, Seok-Jo
    • Journal of Environmental Science International
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    • v.20 no.12
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    • pp.1647-1661
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    • 2011
  • The Government had devised legislation of Special Act and drew up guidelines for improving air quality in Seoul Metropolitan area. In 2007 local government of Seoul, Incheon and Gyeonggi conducted the results of application policy by reduced air pollutants emission for the first time. Although there was reduction of air pollutant emission in each local government, it was ineffective as expected using air pollution monitoring database. Therefore we worked out a way to prepare modeling input data using the results of enforcement plan. And we simulated surface $NO_2$ and PM10 before and after decrease in air pollutants emission and examine reduction effects of air pollution according to enforcement regulation except other influence, by using MM5-SMOKE-CMAQ system. Each local government calculated the amount of emission reduction under application policy, and we developed to prepare input data so as to apply to SMOKE system using emission reduction of enforcement plan. Distribution factor of emission reduction were classified into detailed source and fuel codes using code mapping method in order to allocate the decreased emission. The code mapping method also included a way to allocate spatial distribution by CAPSS distribution. According to predicted result using the reduction of NOx emission, $NO_2$ concentration was decreased from 19.1 ppb to 18.0 ppb in Seoul. In Gyeonggi and Incheon $NO^2$ concentrations were down to 0.65 ppb and 0.68 ppb after application of enforcement plan. PM10 concentration was reduced from 18.2 ${\mu}g/m^3$ to 17.5 ${\mu}g/m^3$ in Seoul. In Gyeonggi PM10 concentration was down to 0.51 ${\mu}g/m^3$ and in Incheon PM10 concentration was decreased about 0.47 ${\mu}g/m^3$ which was the lower concentration than any other cities.

Designing a FRBR Work Grouping Algorithm of Bibliographic Records using a Role Term Dictionary of Authors (저자역할용어사전 구축 및 저작군집화에 관한 연구)

  • Yun, Jaehyuk;Do, Seulki;Oh, Sam G.
    • Journal of the Korean Society for information Management
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    • v.37 no.2
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    • pp.197-223
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    • 2020
  • The purpose of this study is to analyze the issues resulted from the process of grouping KORMARC records using FRBR WORK concept and to suggest a new method. The previous studies did not sufficiently address the criteria or processes for identifying representative authors of records and their derivatives. Therefore, our study focused on devising a method of identifying the representative author when there are multiple contributors in a work. The study developed a method of identifying representative authors using an author role dictionary constructed by extracting role-terms from the statement of responsibility field (245). We also designed another way to group records as a work by calculating similarity measures of authors and titles. The accuracy rate of WORK grouping was the highest when blank spaces, parentheses, and controling processes were removed from titles and the measured similarity rates of authors and titles were higher than 80 percent. This was an experiment study where we developed an author-role dictionary that can be utilized in selecting a representative author and measured the similarity rate of authors and titles in order to achieve effective WORK grouping of KORMARC records. The future study will attempt to devise a way to improve the similarity measure of titles, incorporate FRBR Group 1 entities such as expression, manifestation and item data into the algorithm, and a method of improving the algorithm by utilizing other forms of MARC data that are widely used in Korea.

Development of Intelligent Learning Tool based on Human eyeball Movement Analysis for Improving Foreign Language Competence (외국어 능력 향상을 위한 사용자 안구운동 분석 기반의 지능형 학습도구 개발)

  • Shin, Jihye;Jang, Young-Min;Kim, Sangwook;Mallipeddi, Rammohan;Bae, Jungok;Choi, Sungmook;Lee, Minho
    • Journal of the Institute of Electronics and Information Engineers
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    • v.50 no.11
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    • pp.153-161
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    • 2013
  • Recently, there has been a tremendous increase in the availability of educational materials for foreign language learning. As part of this trend, there has been an increase in the amount of electronically mediated materials available. However, conventional educational contents developed using computer technology has provided typically one-way information, which is not the most helpful thing for users. Providing the user's convenience requires additional off-line analysis for diagnosing an individual user's learning. To improve the user's comprehension of texts written in a foreign language, we propose an intelligent learning tool based on the analysis of the user's eyeball movements, which is able to diagnose and improve foreign language reading ability by providing necessary supplementary aid just when it is needed. To determine the user's learning state, we correlate their eye movements with findings from research in cognitive psychology and neurophysiology. Based on this, the learning tool can distinguish whether users know or do not know words when they are reading foreign language sentences. If the learning tool judges a word to be unknown, it immediately provides the student with the meaning of the word by extracting it from an on-line dictionary. The proposed model provides a tool which empowers independent learning and makes access to the meanings of unknown words automatic. In this way, it can enhance a user's reading achievement as well as satisfaction with text comprehension in a foreign language.