• Information Systems Review
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• v.1 no.2
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• pp.73-87
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• 1999

• Journal of Internet Computing and Services
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• v.22 no.6
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• pp.33-40
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• 2021

Automatic Speech Recognition(ASR) is a technology that analyzes human speech sound into speech signals and then automatically converts them into character strings that can be understandable by human. Speech recognition technology has evolved from the basic level of recognizing a single word to the advanced level of recognizing sentences consisting of multiple words. In real-time voice conversation, the high recognition rate improves the convenience of natural information delivery and expands the scope of voice-based applications. On the other hand, with the active application of speech recognition technology, concerns about related cyber attacks and threats are also increasing. According to the existing studies, researches on the technology development itself, such as the design of the Automatic Speaker Verification(ASV) technique and improvement of accuracy, are being actively conducted. However, there are not many analysis studies of attacks and threats in depth and variety. In this study, we propose a cyber attack model that bypasses voice authentication by simply manipulating voice frequency and voice speed for AI voice recognition service equipped with automated identification technology and analyze cyber threats by conducting extensive experiments on the automated identification system of commercial smartphones. Through this, we intend to inform the seriousness of the related cyber threats and raise interests in research on effective countermeasures.

• Journal of the Korea Safety Management & Science
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• v.10 no.2
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• pp.169-174
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• 2008

In this study we develop core technology of Multi-Charmel Voice Guidance System based on active 2.45GHz RFID that can be used in the field of advertising. Through this, we can service more familiar with voice information to foreigners by own language in large scale international event. As an alternative to the current high-expensive voice guidance system in exhibition hall and provide more value added services to user. As the result, we present the configuration of integrated software platform which include media server, media client and receiver. It can be as a basis infra equipment for a signtseeing in RFID/USN environment. Additionally through tag information analysis about exposure of advertisement that is collected late, supposed system may achieve role as a new marketing tool.

• Knowledge Management Research
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• v.19 no.1
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• pp.147-174
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• 2018

Recently, firms have been putting forth significant efforts to fulfill various demands and high expectations of customers. The role and importance of customer centers as a direct contact point for customer relationship management are more emphasized than previously. A customer center draws attention as a new alternative to secure corporate competitiveness as it contributes to sales increase, being in a position to satisfy customers' needs by ensuring customers' access to information. A customer center is an aggregation of various information and communication technologies. In particular, a voice recognition/analysis technology based on big data can elaborate customer services further, enhance customer satisfaction, and trigger constant interactions with customers. A customer center can be transformed to a hub of customer knowledge and the embodiment of business intelligence in the front line of business. This article is a case study on how the customer center of the K life insurance company regarding customer center operation collects and analyzes customer information and how it has established its voice recognition/analysis system based on big data to improve customer experience management. Factors affecting the successful introduction and implementation of voice recognition/analysis system to a firm, are examined.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.24 no.6A
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• pp.820-831
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• 1999

In this paper, we have compared the performance of a D-TDMA protocol with that of a CDMA protocol, in radio access system for integrated voice/data services.The D-TDMA protocol is based on a generic dynamic channel assignment approach to be followed a combination of “circuit mode” reservation for voice calls, along with dynamic first-come-first served assignment of remaining capacity for data messages. In the CDMA protocol, we have used the voice activity detection to reduce the interface power of other mobiles in internal and external cells, and analyzed the interference power ratio. Also we have computed BER(Bit Error Rate) by using this interference power ratio and evaluated voice blocking probability(voice packet loss probability) and data transmission delay, according to average data length and average data arrival rate.We have found the CDMA protocol achieves comparatively higher performance for short data length, regardless of data arrival rate. Otherwise, the data transmission delay of D-TDMA protocol is shorter than that of the CDMA protocol for long data message.

• The Journal of the Convergence on Culture Technology
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• v.10 no.1
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• pp.205-210
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• 2024

Nowadays, online messengers are the main communication tool of modern people. Currently, not only messengers that communicate based on text and images, but also services that can interact in real time through voice or screen sharing are actively used by the MZs. This study aims to figure out 1) the motivation of users of voice chat services, and 2) to explore the influence of motivation for use on satisfaction that one of the factors that determine the user's experience. As a result, five major motivations for using voice chat service(Relationship formation, Usefulness, Relationship maintenance, communication supplementation, and distance overcoming) were found. Among them 'Usefulness' and 'Relationship maintenance had a positive effect on user satisfaction. This study, highlighted the various needs of users who communicate in a non-face-to-face environments as well as factors to be satisfied for their positive experiences. These results should be actively used in the online communications market.

• Journal of the Korean Society of Manufacturing Technology Engineers
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• v.20 no.2
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• pp.207-213
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• 2011

In this paper, we present a study on the real-time implementation of mobile robot to which the interactive voice recognition technique is applied. The speech command utters the sentential connected word and asserted through the wireless remote control system. We implement an automatic distance speech command recognition system for voice-enabled services interactively. We construct a baseline automatic speech command recognition system, where acoustic models are trained from speech utterances spoken by a microphone. In order to improve the performance of the baseline automatic speech recognition system, the acoustic models are adapted to adjust the spectral characteristics of speech according to different microphones and the environmental mismatches between cross talking and distance speech. We illustrate the performance of the developed speech recognition system by experiments. As a result, it is illustrated that the average rates of proposed speech recognition system shows about 95% above.

• Proceedings of the Korea Information Processing Society Conference
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• 2021.05a
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• pp.567-569
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• 2021

Due to the important role of avatars in computer-mediated communication (CMC), a growing number of CMC-based services now support avatar customization options. However, in many cases, customization and personalization options are limited to visual features. In this paper, we propose and describe a prototype for a vocal customization web application. Titled Voice Creator, the app is designed for both able-bodied and speech- or hearing-impaired users who seek to communicate anonymously using digital voice identities.

• ETRI Journal
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• v.36 no.5
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• pp.865-875
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• 2014

Voice phishing (vishing) uses social engineering, based on people's trust in telephone services, to trick people into divulging financial data or transferring money to a scammer. In a vishing attack, a scammer often modifies the telephone number that appears on the victim's phone to mislead the victim into believing that the phone call is coming from a trusted source, since people typically judge a caller's legitimacy by the displayed phone number. We propose a system named iVisher for detecting a concealed incoming number (that is, caller ID) in Session Initiation Protocol-based Voice-over-Internet Protocol initiated phone calls. Our results demonstrate that iVisher is capable of detecting a concealed caller ID without significantly impacting upon the overall call setup time.

• Journal of Korea Society of Industrial Information Systems
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• v.23 no.6
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• pp.1-8
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• 2018

In this paper, we implement the signboard voice guidance service for visually impaired person using virtual beacon. The new location to provide a location-based service can be added easily by using virtual beacons, which are locating by Wi-fi, GPS, and so on, instead of physical beacons, which are locating by physical devices. We provide the voice service for guiding information of the captured signboard for the visually impaired when he arrived at the location registered through the virtual beacon.