• The Journal of the Korea Contents Association
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• v.21 no.7
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• pp.144-156
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• 2021

This study was conducted to explore important factors to consider when designing voice-based psychological counseling agents amid the increasing use of conversational agents in counseling and psychotherapy. 48 participants selected their preferred agent's voice among four types (young women and men, middle-aged women and men) and had a conversation with a psychological counseling agent. They also evaluated the reasons for voice selection, mood changes, perception of the agent's characteristics, and counseling outcomes. As a results, the agent's voice type selected according to the user's gender was not statistically significant. However, the qualitative analysis showed 'comfort' of the voice was an important factor. Next, the user's mood improved significantly after the conversation with the agent, which confirmed the intervention effect. Finally, it was found that expertness and attractiveness perceptions toward the agent contributed to the counseling outcomes. The implications of the study and suggestions for future research were discussed.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2001.10a
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• pp.556-559
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• 2001

VoIP(Voice over IP) Technology, turn voice services over traditional telephone network into internet, is highlighted because of easy adopting the value added services related voice In this paper, we described the user agent system architecture for internet telephony services based on SIP (Session Initiation Protocol)

• Asia pacific journal of information systems
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• v.34 no.2
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• pp.585-619
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• 2024

This paper delves into the comparative analysis of human interactions with AI agents based on the presence or absence of a facial representation, combined with the presence or absence of paralanguage voice elements. The "CASA (Computer-Are-Social-Actors)" paradigm posits that people perceive computers as social actors, not tools, unconsciously applying human norms and behaviors to computers. Paralanguages are speech voice elements such as pitch, tone, stress, pause, duration, speed that help to convey what a speaker is trying to communicate. The focus is on understanding how these elements collectively contribute to the generation of flow, intimacy, trust, and interactional enjoyment within the user experience. Subsequently, this study uses PLS analysis to explore the connections among all variables within the research framework. This paper has academic and practical implications.

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.2
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• pp.40-45
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• 2002

In this paper, we design and implement an agent-based mask dance guidance system which provides multimedia information on traditional masques through WWW. When the server receives a query from the client, it produces the multimedia data by connecting several real full-motion videos, and synthesizing adequate voice data for guiding announcement. To develop an agent-based guidance system, we designed and implemented four agents such as interface agent, user modeling agent coordinator agent and data management agent. The mask dance guidance system also provides the functions of searching using the keyword and learning.

• Proceedings of the Acoustical Society of Korea Conference
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• 1994.06a
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• pp.885-892
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• 1994

This paper presents the Korean text-to-speech (TTS) algorithm with speed and intonation control capability, and describes the development of the Voice message delivery system employing this TTS algorithm. This system allows the Interpersonal Messaging (IPM) Service users of Message Handling System (MHS) to send his/her text messages to user via telephone line using synthetic voice. In the X.400 MHS recommendation, the protocols and service elements are not specified for the voice message delivery system. Thus, we defined access protocol and service elements for Voice Access Unit based on the application program interface for message transfers between X.400 Message Transfer Agent and Voice Access Unit. The system architecture and operations will be provided.

• The Journal of the Convergence on Culture Technology
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• v.9 no.3
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• pp.797-802
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• 2023

In an environment where English is a foreign language, English learners can use AI voice chatbots in English-speaking practice activities to enhance their speaking motivation, provide opportunities for communication practice, and improve their English speaking ability. In this study, we propose a teaching-style AI voice chatbot that can be easily utilized by lower elementary school students and enhance their learning. To apply the Teachable Agent system to language learning, which is an activity based on tense, context, and memory, we proposed a new method of TA by applying the Teachable Agent to reflect the learner's English pronunciation and level and generate the agent's answers according to the learner's errors and implemented a Teachable Agent AI chatbot prototype. We conducted usability evaluations with actual elementary English teachers and elementary school students to demonstrate learning effects. The results of this study can be applied to motivate students who are not interested in learning or elementary school students to voluntarily participate in learning through role-switching.

• The Journal of the Korea Contents Association
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• v.18 no.8
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• pp.573-585
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• 2018

Services for navigation and entertainment through AI-based voice user interface devices are becoming popular in the connected car system. Given the classification of VUI agent developers as IT companies and automakers, this study explores attributes of agent persona and user experience that impact the driver's perceived safety and satisfaction. Participants of a car simulator experiment performed entertainment and navigation tasks, and evaluated the perceived safety and satisfaction. Results of regression analysis showed that credibility of the agent developer, warmth and attractiveness of agent persona, and efficiency and care of the UX dimension showed significant impact on the perceived safety. The determinants of perceived satisfaction were unity of auto-agent makers and gender as predisposing factors, distance in the agent persona, and convenience, efficiency, ease of use, and care in the UX dimension. The contributions of this study lie in the discovery of the factors required for developing conversational VUI into the autonomous driving environment.

• International Journal of Advanced Culture Technology
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• v.1 no.1
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• pp.11-14
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• 2013

In this paper, we propose a prototype of the SpeechWeb application using the information selection agent. We describe its design and implementation method and illustrated the processing results with the aid of some screenshots. Proposed SpeechWeb application presents the associated contents to the user by the aid of dynamic voice-anchors. These contents are presented using the apriori algorithm, which is one of data mining techniques. The application is better than the existing user-initiative structure from the viewpoint of making the user's interesting induction. Moreover, we believe that our proposed application is effective in information retrieval through wired and wireless telephone networks.

• The Journal of the Convergence on Culture Technology
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• v.7 no.1
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• pp.620-631
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• 2021

The study aim to test the effect of voice agent's preceding utterance type on the user experience in the smart home contexts by conversation types. Based on two types of conversation (task-oriented vs. relationship-oriented conversations) and two types of utterance (preceding vs. response utterances), four different scenarios were designed for experimental study. A total of 62 participants were divided into two groups by utterance type, and exposed to two scenarios of the conversation types. Likeability, psychological reactance, and perceived intelligence were measured for the user experience of conversational agent. The result showed main effects of likeability in task-oriented conversations, and of psychological reactance in preceding utterances. The interaction effect demonstrated that preceding conversation improved the likeabilitty and perceived intelligence in the task-oriented conversations.

• Journal of Internet Computing and Services
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• v.10 no.6
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• pp.123-143
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• 2009

This study examined factors of presence using the experimental method. The design of this study was to analyze presence through the dimensions of character agents(text, voice, 2D, 3D, reality character dimension and gender) for e-learning platforms that used new technology-based content. There were 232 experimental participants in the study. This study was designed to measure their cognitive awareness of presence by agent dimensions in the first level to measure the presence level in the types of users. The results showed that there were significant correlation between types of users and presence. However there were no statistically significant results on dimensions. In addition, there were significant differences on character gender, voice or non-voice, text or non-text and character dimensions.