The Effect of Fashion Shopping Chatbot Characteristics on Service Acceptance Intention -Focusing on Anthropomorphism and Personalization- (패션쇼핑 챗봇 특성이 서비스 수용의도에 미치는 영향 -의인화와 개인화를 중심으로-)
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- Journal of the Korean Society of Clothing and Textiles
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- v.44 no.4
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- pp.573-593
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- 2020