• The Journal of Asian Finance, Economics and Business
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• 제8권3호
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• pp.967-976
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• 2021

This study aimed to investigate the mechanism by which service companies transfer their services overseas and create new value while interacting with local characteristics. A narrative analysis method was used in a case study of Ajisen Ramen, a Japanese service company that created a Japanese-style ramen restaurant, which experienced rapid growth in China. This study analyzed the restaurant as global service innovation and constructed a causal mechanism to explain the resulting rapid growth. In the pre-entry stage, the tangible value source core service facilitated its successful overseas transfer. In the post-entry stage, value source core service standardization and value sharing were interrelated and locally accepted factors. Knowledge of the local characteristics influenced the local storefront format that allowed contact with local customers. This local front format made it possible to offer local customers new value. The global service innovation mechanism developed through this study reflects a causal diagram that correlated the theoretical concepts of these events.

• 대한원격탐사학회:학술대회논문집
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• 대한원격탐사학회 2005년도 Proceedings of ISRS 2005
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• pp.317-320
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• 2005

The LBS (Location-Based Services) are valuable information services combined the location of moving object with various contents such as map, POI (point of Interest), route and so on. The must general service of LBS is route determination service and its applicable parts are FMS (Fleet Management System), travel advisory system and mobile navigation system. The core function of route determination service is determination of optimal route from source to destination in various environments. The MODB (Moving Object Database) system, core part of LBS composition systems, is able to manage current or past location information of moving object and massive trajectory information stored in MODB is value-added data in CRM, ERP and data mining part. Also this past trajectory information can be helpful to determine optimal route. In this paper, we suggest methods to determine optimal route by querying past trajectory information in MODB system and verify the effectiveness of suggested method.

• 한국유통학회:학술대회논문집
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• 한국유통학회 2001년도 추계학술대회 발표논문집
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• pp.91-122
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• 2001

This paper's object is to study the Advanced Foreign's Third Party Logistics Trend & View at Global Logistics Times. So, I analysed the Advanced Foreign U.S. & EU and the results are as follows: First, a growth in the number of outsourcing relationships has contributed to the development of more flexible organizations, based on core competencies and mutually beneficial longer-term relationships. So, the development of logistics relationships has brought mixed results. Across many industries, logistics outsourcing is a rapidly expanding source of cost savings, competitive advantage, and customer service improvements. Thus, it appears that Third Party Logistics(TPL) concepts could be useful in meeting the goals of the 1ogistics function. Second, the field of logistics and supply chain management is becoming strategically important. At the same time, it is becoming increasingly complex because of the rapid advances in management methods, e-commerce, technology, and enabling information systems. However, Third Party Logistics provider, many a times, lack broad set of skills, integrating technologies, strategies and global reach. So, Fourth Party Logistics(4PL) is the next significant evolution in supply chain outsourcing. 4PL delivers a comprehensive supply chain solution, and delivers value through the ability to impact the entire supply chain. The 4PL industry is likely to grow as more companies use e-commerce at Global Logistics Times.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2011년도 춘계학술대회
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• pp.362-364
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• 2011

유비쿼터스 농업 환경을 성공적으로 구축하기 위해서는 센서노드 H/W, 센서노드 미들웨이 플랫폼, 라우팅 프로토콜, 농업환경 응용 서비스 등 농업에 최적화된 핵심 기술 개발이 필요하다. 전통산업인 농업 분야에 u-IT 기술을 적용함으로써 융복합기술이 노동집약적인 농업의 부가가치와 생산성을 높일 수 있는 원천기술로 자리 잡고 있다. 하지만 이러한 기술을 이용한 원예 산업 영역확장 및 시설원예에 대한 인프라 개선이 시급하다. 본 논문에서는 정밀한 식물 생장환경관리를 위해서 재배온실에 환경요인 모니터링 센서 및 생체 정보 센서들을 이용하여 생장환경 관리 시스템을 제안했다.

• Ocean and Polar Research
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• 제35권2호
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• pp.69-83
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• 2013

시화호 내측 퇴적물 내 미량속의 오염원을 규명, 퇴적물 내 미량금속의 분포 특성 및 오염도를 평가하기 위하여 시화호 유역의 하천수, 반월산업단지 토구 유출수 및 코어 퇴적물 내 미량금속을 분석하였다. 하천수 및 반월산업단지 토구 유출수 내 용존성 미량금속의 평균농도는 시화호 내측 표층수에 비해 6.6~136배 높았으며, 산업단지 유역의 하천이 도심 또는 농업 유역에 비해 상대적으로 높은 농도를 보이고 있어 시화호 내측 미량금속의 주요한 오염원은 시화호 유역에 산재하는 하천과 반월산업단지 토구인 것을 알 수 있었다. 미량금속의 수직분포는 저층에서 표층으로 갈수록 농도가 증가하고 있으며 반월산업단지 인근 지역에서 미량금속의 농도가 매우 높은 것으로 나타났다. 농집지수(geo-accumulation index)를 이용한 퇴적물 내 미량금속의 오염도 평가는 산업단지 인근이 다른 조사지역에 비해 상대적으로 오염되었으며 특히 Cu, Zn 및 Cd의 오염도가 매우 심각한 수준으로 나타났다. 우리나라 해저퇴적물의 주의기준(TEL)과 관리기준(PEL)과의 비교를 통하여 퇴적물 내 미량금속 농도가 해양생물에 미치는 영향 및 독성을 파악한 결과, 반월산업단지 인근 지역에서 Cu, Zn, Cd 및 Pb이 PEL을 초과하였으며 Cr과 Ni 역시 외국의 PEL을 초과하는 것으로 나타났다. 본 연구에서 mPELQ를 이용하여 퇴적물 기준이 존재하는 미량 금속의 종합적인 독성 영향을 평가하였다. mPELQ의 평균은 0.2~2.3의 범위를 나타내었으며 산업단지 인근인 C2와 C3 코어 퇴적물에서의 미량금속 농도가 저서생태계에 대한 독성영향이 우려할 만한 수준으로 나타났다.

• Asia pacific journal of information systems
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• 제17권2호
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• pp.123-137
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• 2007

The advent of the Internet and related Web technologies has created an easily accessible link between a firm and its customers, and has provided opportunities to a firm to use information technology to support supplementary after-sale services associated with a product or service. It has been widely recognized that supplementary services are an important source of customer value and of competitive advantage as the characteristics of the product itself. Many of these supplementary services are information-based and need not be co-located with the product, so more and more companies are delivering these services electronically. Net-based customer service, which is defined as an Internet-based computerized information system that delivers services to a customer, therefore, is the core infrastructure for supplementary service provision. The importance of net-based customer service in delivering supplementary after-sale services associated with product has been well documented. The strategic advantages of well-implemented net-based customer service are enhanced customer loyalty and higher lock-in of customers, and a resulting reduction in competition and the consequent increase in profits. However, not all customers utilize such net-based customer service. The digital divide is the phenomenon in our society that captures the observation that not all customers have equal access to computers. Socioeconomic factors such as race, gender, and education level are strongly related to Internet accessibility and ability to use. This is due to the differences in the ability to bear the cost of a computer, and the differences in self-efficacy in the use of a technology, among other reasons. This concept, applied to e-commerce, has been called the "e-commerce divide." High Internet penetration is not eradicating the digital divide and e-commerce divide as one would hope. Besides, to accommodate personalized support, a customer must often provide personal information to the firm. This personal information includes not only name and address, but also preferences information and perhaps valuation information. However, many recent studies show that consumers may not be willing to share information about themselves due to concerns about privacy online. Due to the e-commerce divide, and due to privacy and security concerns of the customer for sharing personal information with firms, limited numbers of customers adopt net-based customer service. The limited level of customer adoption of net-based customer service affects the firm profits and the customers' welfare. We use a game-theoretic model in which we model the net-based customer service system as a mechanism to enhance customers' loyalty. We model a market entry scenario where a firm (the incumbent) uses the net-based customer service system in inducing loyalty in its customer base. The firm sells one product through the traditional retailing channels and at a price set for these channels. Another firm (the entrant) enters the market, and having observed the price of the incumbent firm (and after deducing the loyalty levels in the customer base), chooses its price. The profits of the firms and the surplus of the two customers segments (the segment that utilizes net-based customer service and the segment that does not) are analyzed in the Stackelberg leader-follower model of competition between the firms. We find that an increase in adoption of net-based customer service by the customer base is not always desirable for firms. With low effectiveness in enhancing customer loyalty, firms prefer a high level of customer adoption of net-based customer service, because an increase in adoption rate decreases competition and increases profits. A firm in an industry where net-based customer service is highly effective loyalty mechanism, on the other hand, prefers a low level of adoption by customers.

• 유통과학연구
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• 제9권1호
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• pp.17-27
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• 2011

세계화의 진전으로 기업 간의 경쟁은 날로 치열해지고 있으며 그동안 단순 비용으로만 인식되던 물류분야가 비용과 서비스 제고 측면에서 제3의 이익원으로 인식되고 있다. 이에 물류경로 상에서 공급자와 판매자 및 수송과 보관의 연계를 원활하게 수행하도록 하는 핵심 인프라인 물류센터의 관심이 고조되고 있으며 본 연구에서는 물류센터의 활성화 및 발전을 위한 방안을 모색하고자 한다. 먼저 이론적 고찰을 통하여 선행연구 및 물류센터의 개요 및 역할, 현황 등에 대하여 알아보았으며 물류센터의 문제점 파악과 더불어 물류시설의 수요조사 및 표준화 구축을 위한 가이드 제시, 관련 법령 및 제도 정비, 규제 보완, 불공정 거래 척결을 위한 방안 등의 정책 개선, 공동화, 정보화 등을 통한 효율적 운영을 위한 시스템 구축, 안전관리, 원가산정을 통한 비용개선, 파트너쉽 구축, 재정적 지원, 부처별 협력 등의 발전방안을 제시하였으며, 이러한 방안은 물류센터의 활성화 및 선진화에 도움이 될 것으로 기대한다.