• Asia pacific journal of information systems
• /
• v.34 no.2
• /
• pp.585-619
• /
• 2024

This paper delves into the comparative analysis of human interactions with AI agents based on the presence or absence of a facial representation, combined with the presence or absence of paralanguage voice elements. The "CASA (Computer-Are-Social-Actors)" paradigm posits that people perceive computers as social actors, not tools, unconsciously applying human norms and behaviors to computers. Paralanguages are speech voice elements such as pitch, tone, stress, pause, duration, speed that help to convey what a speaker is trying to communicate. The focus is on understanding how these elements collectively contribute to the generation of flow, intimacy, trust, and interactional enjoyment within the user experience. Subsequently, this study uses PLS analysis to explore the connections among all variables within the research framework. This paper has academic and practical implications.

• Asia pacific journal of information systems
• /
• v.18 no.1
• /
• pp.25-51
• /
• 2008

Researchers have been continuously interested in the adoption of information technology (IT) since it is of great importance to the information systems success and it is also an important stage to the success. Adoption alone, however, does not ensure information systems success because it does not necessarily lead to achieving organizational or individual objectives. When an organization or an individual decide to adopt certain information technologies, they have objectives to accomplish by using those technologies. Adoption itself is not the ultimate goal. The period after adoption is when users continue to use IT and intended objectives can be accomplished. Therefore, continued IT use in the post-adoption period accounts more for the accomplishment of the objectives and thus information systems success. Previous studies also suggest that continued IT use in the post-adoption period is one of the important factors to improve long-term productivity. Despite the importance there are few empirical studies focusing on the user behavior of continued IT use in the post-adoption period. User behavior in the post-adoption period is different from that in the pre-adoption period. According to the technology acceptance model, which explains well about the IT adoption, users decide to adopt IT assessing the usefulness and the ease of use. After adoption, users are exposed to new experiences and they shape new beliefs different from the thoughts they had before. Users come to make decisions based on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs in the post-adoption period and examine how they affect user's intention to continue to use IT. Through deep literature reviews on the construction of subjective beliefs by experiences, we draw three meaningful constructs which theoretically have great impacts on the continued use of IT: perceived habit, confirmation, and computer self-efficacy. Then, we examine the role of the subjective beliefs on the cognitive/affective attitudes and intention to continue to use that IT. We set up a research model and conducted survey research. Since IT use implies interactions among a user, IT, and a task, we carefully selected the sample of users using same/similar IT to perform same/similar tasks, to exclude unwanted influences of other factors than subjective beliefs on the IT use. We also considered that the sample of users were able to make decisions to continue to use IT volitionally or at least quasi-volitionally. For each construct, we used measurement items recognized for reliability and widely used in the previous research. We slightly modified some items proper to the research context and a pilot test was carried out for forty users of a portal service in a university. We performed a full-scale survey after verifying the reliability of the measurement. The results show that the intention to continue to use IT is strongly influenced by cognitive/affective attitudes, perceived habits, and computer self-efficacy. Confirmation affects the intention to continue indirectly through cognitive/affective attitudes. All the constructs representing the subjective beliefs built by the experiences of IT use have direct and/or indirect impacts on the intention of users. The results also show that the attitudes in the post-adoption period are formed, at least partly, by the experiences of IT use and newly shaped beliefs after adoption. The findings suggest that subjective beliefs built by the experiences have deep impacts on the continued use. The results of the study signify that while experiencing IT in the post-adoption period users form new beliefs, attitudes, and intentions which may be different from those of the pre-adoption period. The results of this study partly demonstrate that the beliefs shaped by the behaviors, those are the experiences of IT use, influence users' attitudes and intention. The results also suggest that behaviors (experiences) also change attitudes while attitudes shape behaviors. If we combine the findings of this study with the results of the previous research on IT adoption, we can propose a cycle of IT adoption and use where behavior shapes attitude, the attitude forms new behavior, and that behavior shapes new attitude. Different from the previous research, the study focused on the user experience after IT adoption and empirically demonstrated the strong influence of the subjective beliefs formed in the post-adoption period on the continued use. This partly confirms the differences between attitudes in the pre-adoption and in the post-adoption period. Users continuously change their attitudes and intentions while experiencing (using) IT. Therefore, to make users adopt IT and to make them use IT after adoption is a different problem. To encourage users to use IT after adoption, experiential variables such as perceived habit, confirmation, and computer self-efficacy should be managed properly.

• Korean Journal of Environment and Ecology
• /
• v.23 no.6
• /
• pp.603-612
• /
• 2009

This study was conducted to provide information which will be useful for establishing and implementing effective management policy for Baekdudaegan Trail and user satisfaction by investigating the characteristics of trail use and users' perceptions of the environmental impacts on the trail. For this purpose, a questionnaire survey was employed in Baekdudaegan trail by three topological types. With this classification, the characteristics of the way the trails used and users' perceptions of the impacts were analysed in terms of ecological, physical and social environments. The result showed that the Baekdudaegan trail was used mainly for mountaineering rather vacation or travel, and found no differences in the characteristics of the trail use by the types. Ecological environment showed no significant relation with user satisfaction, however changes in physical environmental factors such as a trail width functioned as a negative component to decrease use experience. In addition, the satisfaction of the users had little to do with social environment, when the level of using the trail was relatively low. To present, the levels of impacts on ecological, physical and social environments and the users' satisfaction level regarding the Baekdudaegan trail appear to be positive. However, the increase of use level is expected in the future, and therefore systematic managerial measures need to be implemented to monitor the changes of the trails and interactions of the environmental impacts.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.27 no.4
• /
• pp.63-84
• /
• 2016

This study aimed to investigate the extent that users participated in Facebook of U.S. state archives and the types of user responses to posts on the Facebook. For the purpose, data created between August 1st and September 30th in 2016 were collected from Facebook continuously operated by 27 state archives. The extent of user participation was measured based on the number of user comments, the number of unique commenters, and the average number of comments per post. According to the measures, top 10 Facebook of state archives were selected. Out of these, Facebook of Ohio (1st), Florida (5th) and Arkansas (10th) state archives were chosen to collect 687 user comments and 132 posts. The analysis showed that comments regarding users' emotional opinion and judgement, adding explanations to a post, and sharing personal stories occupied a large portion. Interactions among users or between a user and an archivist were also identified. With regard to posts, those for sharing information/knowledge of records held in archives were identified as a high percentage. The study suggested that archives should collect and present historical information and related records connected to users' lives, examine methods for effective communication with users via social media and facilitate publicity and outreach services of archives based on shaping and maintaining online user community through social media.

• Archives of design research
• /
• v.17 no.4
• /
• pp.119-128
• /
• 2004

There is a lack of user centered design methods that support effective collaboration between designers and end-users for designing hardware and software integrated digital products. This paper presents the application of Collaborative Design and a new collaborative design prototyping tool for interactive digital product design projects. The tool consists of STCtools(State Transition Chart tools) software, hardware modeling materials, and physical interface toolkits for integrating software and hardware. STCtools allow users to create and edit States, to compose Events describing transitions between States, and to run intermediate or final results of STC. Using the hardware modeling materials and the physical interface toolkit, designers and end-users can collaborately examine the hardware and software integrated concepts in an early stage of the design process. Three collaborative design workshops of designing a portable digital guide for a theme park were accomplished to examine the feasibility of the tool. The results suggested that the tool supported iterative concept development and interactions between designers and end users. Although several user interface problems of STCtools were identified, the participants gave positive feedback on the role of the tool in collaborative concept generation and deployment. It is expected that the results of this study contribute not only to the collaboration between designers and end users, but also to the collaboration between designers, and between designers and other professionals.

• Smart Media Journal
• /
• v.12 no.1
• /
• pp.77-91
• /
• 2023

Interaction methods and technologies for mutual exploration based on user behavior are evolving variously. Especially, in recent years, with the development of a wide range of sensors, they have developed from contact to non-contact methods. However, developers' senseless definitions of the interaction methods have made the exploration process quite complicated, which rather creates the hassle of users needing to learn the interaction guide defined by the developers before experiencing the exhibition contents. In this context, in order to make visitors smoothly communicate with exhibition contents, a preliminary study on easy interaction for users of various ages is needed, and in particular, research on improving the usability of user interaction is also essential when developing non-contact exhibition contents. So, in this study, a method to reduce the confusion between developers and users was sought by researching non-contact interaction that could be universally interacted with in the field of exhibition contents and proposing behavior designs. First, based on the narrative structure of cultural resources, existing studies were reviewed and the points of interactions as cultural contents were derived. Then the most efficient search process was selected among non-contact behaviors based on hand gestures that allow users to naturally guess and learn interaction methods. Furthermore, on the basis of the meaning of non-linear narrative-based interaction and the analysis results of spatial behavior elements, affordance behavior with high learning effect and efficiency was derived. Through this research process, an action that helps users to understand non-contact interaction naturally in the process of exploring exhibition-type cultural contents and to utilize non-contact interaction in the process of immersion in exhibition contents is proposed as a final model.

• Journal of Intelligence and Information Systems
• /
• v.17 no.2
• /
• pp.39-60
• /
• 2011

Since the introduction of web 2.0 technology, social network service has been recognized as the foundation of an important future information technology. The advent of web 2.0 has led to the change of content creators. In the existing web, content creators are service providers, whereas they have changed into service users in the recent web. Users share experiences with other users improving contents quality, thereby it has increased the importance of social network. As a result, diverse forms of social network service have been emerged from relations and experiences of users. Social network is a network to construct and express social relations among people who share interests and activities. Today's social network service has not merely confined itself to showing user interactions, but it has also developed into a level in which content generation and evaluation are interacting with each other. As the volume of contents generated from social network service and the number of connections between users have drastically increased, the social network extraction method becomes more complicated. Consequently the following problems for the social network extraction arise. First problem lies in insufficiency of representational power of object in the social network. Second problem is incapability of expressional power in the diverse connections among users. Third problem is the difficulty of creating dynamic change in the social network due to change in user interests. And lastly, lack of method capable of integrating and processing data efficiently in the heterogeneous distributed computing environment. The first and last problems can be solved by using FOAF, a tool for describing ontology-based user profiles for construction of social network. However, solving second and third problems require a novel technology to reflect dynamic change of user interests and relations. In this paper, we propose a novel method to overcome the above problems of existing social network extraction method by applying FOAF (a tool for describing user profiles) and RSS (a literary web work publishing mechanism) to OLAP system in order to dynamically innovate and manage FOAF. We employed data interoperability which is an important characteristic of FOAF in this paper. Next we used RSS to reflect such changes as time flow and user interests. RSS, a tool for literary web work, provides standard vocabulary for distribution at web sites and contents in the form of RDF/XML. In this paper, we collect personal information and relations of users by utilizing FOAF. We also collect user contents by utilizing RSS. Finally, collected data is inserted into the database by star schema. The system we proposed in this paper generates OLAP cube using data in the database. 'Dynamic FOAF Management Algorithm' processes generated OLAP cube. Dynamic FOAF Management Algorithm consists of two functions: one is find_id_interest() and the other is find_relation (). Find_id_interest() is used to extract user interests during the input period, and find-relation() extracts users matching user interests. Finally, the proposed system reconstructs FOAF by reflecting extracted relationships and interests of users. For the justification of the suggested idea, we showed the implemented result together with its analysis. We used C# language and MS-SQL database, and input FOAF and RSS as data collected from livejournal.com. The implemented result shows that foaf : interest of users has reached an average of 19 percent increase for four weeks. In proportion to the increased foaf : interest change, the number of foaf : knows of users has grown an average of 9 percent for four weeks. As we use FOAF and RSS as basic data which have a wide support in web 2.0 and social network service, we have a definite advantage in utilizing user data distributed in the diverse web sites and services regardless of language and types of computer. By using suggested method in this paper, we can provide better services coping with the rapid change of user interests with the automatic application of FOAF.

• Journal of the Ergonomics Society of Korea
• /
• v.29 no.3
• /
• pp.365-373
• /
• 2010

Many studies on safety issues of human-machine interaction are being conducted, especially taking emergency situations into consideration. In light of this view, the importance of objective and reliable measurement of users' reactions under emergency situations is becoming more important than ever in reflecting such issues in the design of everyday things. However, despite the need to consider the human-machine interactions and human performances at the design stage, there were few studies which considered human performances and behaviors under emergency situations. This study is about an evaluation method and design guide to include such human performances under emergency situations during human-machine interactions. This is achieved through an experiment where operators are instructed to press the emergency button at an experimentally designed location under a random emergency situation. By analyzing the results in a human factors perspective, the response time and the accuracy of the operators' behaviors are explained. Analysis revealed that in designing the center fascia for automobiles, there is a tradeoff between response time and accuracy, and the optimal size of buttons differ in each part of the center fascia. This method is expected to be applicable to industrial situations to derive optimal position for emergency buttons.

• Journal of KIISE:Software and Applications
• /
• v.34 no.10
• /
• pp.910-917
• /
• 2007

Of the possible interactions between human and robot, touch is an important means of providing human beings with emotional relief. However, most previous studies have focused on interactions based on voice and images. In this paper. a method of recognizing human touching behaviors is proposed for developing a robot that can naturally interact with humans through touch. In this method, the recognition process is divided into pre-process and recognition Phases. In the Pre-Process Phase, recognizable characteristics are calculated from the data generated by the touch detector which was fabricated using force sensors. The force sensor used an FSR (force sensing register). The recognition phase classifies human touching behaviors using a multi-layer perceptron which is a neural network model. Experimental data was generated by six men employing three types of human touching behaviors including 'hitting', 'stroking' and 'tickling'. As the experimental result of a recognizer being generated for each user and being evaluated as cross-validation, the average recognition rate was 82.9% while the result of a single recognizer for all users showed a 74.5% average recognition rate.

• Journal of Korea Spatial Information System Society
• /
• v.11 no.4
• /
• pp.56-64
• /
• 2009

As the Internet has been improved to Web 2.0, it introduces new approaches including Rich Internet Application (RIA) technology such as Flash, AJAX, Silverlight, etc. The RIA which is platform independent technology allows applications to provide rich client-side interfaces, and allows the browser to interact with users without communication to server. In this paper, we propose a method of spatial data service based on RIA technology. Internet map service using spatial data generally requires rich client-side interfaces and various interactions. These features can be provided by the RIA. The proposed method uses Flash developed by Macromedia as RIA technology. It can be applicable on any platform including mobile environment. The spatial data server makes Flash file known as SWF (Shock Wave File) with manipulation code for map and spatial data that is requested by user, and send it to the web browser. Once the web browser receives a SWF, client SWF manipulates user interactions, such as zooming and panning, without communication with server. Experiments that execute the application on various web browsers including mobile web browser and measure time of map interaction are carried out to compare with traditional bitmap based WMS (Web Map Service). As a result of experiments, we have confirmed improvement of interactivity and performance with RIA approach.