• 제목/요약/키워드: User interfaces

검색결과 762건 처리시간 0.028초

Case Study : Development of Customer Support Center Staffing Model (고객지원 센터의 최적 인력 일정계획 수립 모델 개발에 대한 사례연구)

  • Yu, Woo-Yeon;Kim, Hee-Dong;Yang, Jaek-Yung
    • IE interfaces
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    • 제18권3호
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    • pp.317-326
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    • 2005
  • Staff scheduling is an important area, both from an academic and industrial point of view. It has become increasingly important as business becomes more service oriented and cost conscious in a global environment. There has been a lot of study to develop new and efficient staff scheduling models and methods. The purpose of this paper is not to develop new theoretical results but to develop a comprehensive user-friendly staffing model that can be applied to the real-world practice. The developed staffing software, OptStaff, provides the optimal configuration of the customer support center including the selection of customer support center locations, the allocation of staffs to each selected location, and schedules of staffs, so as to minimize the total cost while maximizing the customer satisfaction level. OptStaff also has capability to do scenario analysis by varying the levels of parameters and to create a variety of graphs and reports with user-friendly interfaces.

Recognition-Based Gesture Spotting for Video Game Interface (비디오 게임 인터페이스를 위한 인식 기반 제스처 분할)

  • Han, Eun-Jung;Kang, Hyun;Jung, Kee-Chul
    • Journal of Korea Multimedia Society
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    • 제8권9호
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    • pp.1177-1186
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    • 2005
  • In vision-based interfaces for video games, gestures are used as commands of the games instead of pressing down a keyboard or a mouse. In these Interfaces, unintentional movements and continuous gestures have to be permitted to give a user more natural interface. For this problem, this paper proposes a novel gesture spotting method that combines spotting with recognition. It recognizes the meaningful movements concurrently while separating unintentional movements from a given image sequence. We applied our method to the recognition of the upper-body gestures for interfacing between a video game (Quake II) and its user. Experimental results show that the proposed method is on average $93.36\%$ in spotting gestures from continuous gestures, confirming its potential for a gesture-based interface for computer games.

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Analysis on the Information Flows and Representations of User-OPACs Interfaces. (이용자-OPACs접속의 정보 흐름과 표현의 분석)

  • Kim Sun-Ho
    • Journal of the Korean Society for Library and Information Science
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    • 제29권
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    • pp.141-172
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    • 1995
  • The main objective of this study is to analyse the information flows and representations which is shown at the displays of the user-OPACs interfaces in the 5 academic library automation systems. The findings made in the study are summarized as follows: 1) The interactive styles of that displays are based on the menu selection style. 2) The structures of information flow on that displays are the compound structure which is basically made of the network, the binary, and the pop-up structures. 3) The elements of the displays are consisted with the fields concerning the database name, the current working area, the indicator, the menu, the exit, the prompt and the system message. 4) The essential entries of the main menus are Book, Periodical. and Thesis. 5) The important languages of the command language styles are Search, Display, Print, Help, and End. 6) The elements of the display structures for the retrieval are the retrieving key, the Boolean operators, and the exit. 7) The major retrieving keys are Title, Author, Subject name, Call Number, and Publisher. 8) The marks of Boolean operators on the retrieval displays is different among the systems each other.

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Design of Contactless Gesture-based Rhythm Action Game Interface for Smart Mobile Devices

  • Ju, Da-Young
    • Journal of the Ergonomics Society of Korea
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    • 제31권4호
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    • pp.585-591
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    • 2012
  • Objective: The aim of this study is to propose the contactless gesture-based interface on smart mobile devices for especially rhythm action games. Background: Most existing approaches about interactions of smart mobile games are tab on the touch screen. However that way is such undesirable for someone or for sometimes, because of the disabled person, or the inconvenience that users need to touch/tab specific devices. Moreover more importantly, new interaction can derive new possibilities from stranded game genre. Method: In this paper, I present a smart mobile game with contactless gesture-based interaction and the interfaces using computer vision technology. Discovering the gestures which are easy to recognize and research of interaction system that fits to game on smart mobile device are conducted as previous studies. A combination between augmented reality technique and contactless gesture interaction is also tried. Results: The rhythm game allows a user to interact with smart mobile devices using hand gestures, without touching or tabbing the screen. Moreover users can feel fun in the game as other games. Conclusion: Evaluation results show that users make low failure numbers, and the game is able to recognize gestures with quite high precision in real time. Therefore the contactless gesture-based interaction has potentials to smart mobile game. Application: The results are applied to the commercial game application.

A Method to Select Humane-System Interfaces for Nuclear Power Plants

  • Hugo, Jacques V.;Gertman, David I.
    • Nuclear Engineering and Technology
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    • 제48권1호
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    • pp.87-97
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    • 2016
  • The new generation of nuclear power plants (NPPs) will likely make use of state-of-the-art technologies in many areas of the plant. The analysis, design, and selection of advanced human-system interfaces (HSIs) constitute an important part of power plant engineering. Designers need to consider the new capabilities afforded by these technologies in the context of current regulations and new operational concepts, which is why they need a more rigorous method by which to plan the introduction of advanced HSIs in NPP work areas. Much of current human factors research stops at the user interface and fails to provide a definitive process for integration of end user devices with instrumentation and control and operational concepts. The current lack of a clear definition of HSI technology, including the process for integration, makes characterization and implementation of new and advanced HSIs difficult. This paper describes how new design concepts in the nuclear industry can be analyzed and how HSI technologies associated with new industrial processes might be considered. It also describes a basis for an understanding of human as well as technology characteristics that could be incorporated into a prioritization scheme for technology selection and deployment plans.

UML-ITS Usability Evaluation of Intelligent Tutoring System

  • Sehrish Abrejo;Amber Baig;Mutee U Rahman;Adnan Asghar Ali
    • International Journal of Computer Science & Network Security
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    • 제23권3호
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    • pp.123-129
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    • 2023
  • The most effective tutoring method is one-on-one, face-to-face in-person human tutoring. However, due to the limited availability of human tutors, computer-based alternatives have been developed. These software based alternatives are called Intelligent Tutoring Systems (ITS) which are used to tutor students in different domains. Although ITS performance is inferior to that of human teachers, the field is growing and has recently become very popular. User interfaces play key role in usability perspective of ITS. Even though ITS research has advanced, the majority of the work has concentrated on learning sciences while mostly disregarding user interfaces. Because of this, the present ITS includes effective learning modules but a less effective interface design. Usability is one approach to gauge a software's performance, while "ease of use" is one way to assess a software's quality. This paper measures the usability effectiveness of an ITS which is designed to teach Object-Oriented (OO) analysis and design concepts using Unified Modeling Language (UML). Computer Supported Usability Questionnaire (CSUQ) survey was conducted for usability evaluation of UML-ITS. According to participants' responses to the system's usability survey, all responses lie between 1 to 3 scale points which indicate that the participants were satisfied and comfortable with most of the system's interface features.

Influence of Interfaces on Novice Users' Performance in Social Virtual Worlds (사회적 가상세계에서 인터페이스가 초보사용자들의 성과에 미치는 영향)

  • Jung, Yoonhyuk;Ju, Boryung;Zach, Lisl
    • Journal of the Korean Society for information Management
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    • 제29권4호
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    • pp.7-23
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    • 2012
  • This paper explores how interface environments have an influence on novice users' performance in social virtual worlds (SVWs), which are emerging user-centric three-dimensional cyberspaces. Despite their early popularity, SVWs have experienced that numerous new users leave the cyberspaces soon before they become long-term users. One possible reason is that unfamiliar interfaces of SVWs can be a barrier to novice users' adaptation of the technology. To understand a role of interfaces in the users' assimilation of SVWs, we examine an impact of three interface factors (presence, affordance, and feedback) on performance which is regarded as a yardstick for users' adaptation of SVWs. Forty participants were recruited and went through one-hour experimental sessions with seven tasks in Second Life; they were also asked to answer a questionnaire. Findings indicate that while affordance and feedback are significant factors influencing novice users' performance, presence has no impact on their performance.

A Study on Faceted Navigation in Next-Generation Library Catalog (차세대 도서관 목록에서의 패싯 내비게이션에 관한 연구)

  • Yoo, Yeong-Jun
    • Journal of the Korean Society for information Management
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    • 제28권3호
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    • pp.13-30
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    • 2011
  • Faceted navigation has brought a lot of changes to traditional library catalog and is one of the resource discovery interfaces in next-gen library catalog. Faceted navigation usually divides too much retrieved results into some relevant facets for user's convenient navigation. The faceted navigation of 9 libraries adopting resource discovery interfaces was analyzed in this article. The terms are much broader or different from the users' terms so that the users can't properly use the facets. It is essential to maintain consistency with using the terms to provide users with faceted navigation service and this study has found how exactly authority work was done in analysis of the author facets. Also, public libraries introducing faceted navigation need to consider including some facets for various users and university libraries need to consider detailed division of resource types.

The Usability Evaluation of Mobile Phone Interfaces Designed for the Elderly (고령자의 휴대전화기 사용성 평가에 관한 연구)

  • Choi, Ji-Ho;Lee, Seong-Il;Cho, Joo-Eun
    • Journal of the Ergonomics Society of Korea
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    • 제30권1호
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    • pp.265-273
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    • 2011
  • Objective: The aim of this study is to investigate the attributing factors influencing usability of the mobile phones specifically designed for the elderly users. Efforts to identify factors that cause usability problems for the elderly users in using mobile phones can provide the groundwork for changes aimed at usability enhancement and design of interfaces of mobile phones. Background: It became important to understand the behaviors and tendencies of the elderly in communication as the society became older. The problems in digital divide is contributed to mainly lack of understanding in terms of the use pattern of the elderly and lack of consideration of their characteristics in designing user interfaces of most ICT devices. Method: A total of 30 elderly users who were over 65 years in age participated in usability evaluation test experiment and performed seven different tasks using a widely accepted model of universally designed mobile phone. Their performance was compared with that of contrast group that consisted of 10 younger participants who were on their 20s. Results: It was found that the elderly users had hard times in using mobile phones, especially in keypad manipulation among search, understanding, and manipulation subtasks. Conclusion: Older users seemed to have difficulty in all the subtasks of search, recognition, and manipulation. It was suggested that designers of mobile phones need to give careful consideration into designing visual interfaces for search tasks and keypads for easier control and input for the elderly users. Application: The study is expected to provide guidelines for the universal design of mobile phones and their interfaces for enhancing usability of the mobile phone for elderly users.

Development of Access Point Supporting Multiple Network Interfaces (다중 네트워크 인터페이스를 지원하는 액세스 포인트 개발에 관한 연구)

  • Lee, Sang-Hak;Chung, Tae-Choong
    • The KIPS Transactions:PartA
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    • 제11A권3호
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    • pp.109-114
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    • 2004
  • Increasing popularity of WLAN and advancement of WPAN allow user to connect to the Internet easily today. The increasing of number of networking mobile device such as laptop and PDA requires computing devices to share high speed Internet line or work on networks in most cases. This has stimulated the demand of access point that supports multiple network interfaces. This paper describes the process of design, implementation and test of the wired/wireless integrated access point that supports multiple network interfaces such as wired LAN, wireless LAN, Bluetooth, and Broadband network. We designed and developed the hardware system and protocol software to integrate heterogeneous network. The system has shown compatibility with standard specification and good performance through testing with various network devices.