• Title/Summary/Keyword: User experience design

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Enabling Performance Intelligence for Application Adaptation in the Future Internet

  • Calyam, Prasad;Sridharan, Munkundan;Xu, Yingxiao;Zhu, Kunpeng;Berryman, Alex;Patali, Rohit;Venkataraman, Aishwarya
    • Journal of Communications and Networks
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    • v.13 no.6
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    • pp.591-601
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    • 2011
  • Today's Internet which provides communication channels with best-effort end-to-end performance is rapidly evolving into an autonomic global computing platform. Achieving autonomicity in the Future Internet will require a performance architecture that (a) allows users to request and own 'slices' of geographically-distributed host and network resources, (b) measures and monitors end-to-end host and network status, (c) enables analysis of the measurements within expert systems, and (d) provides performance intelligence in a timely manner for application adaptations to improve performance and scalability. We describe the requirements and design of one such "Future Internet performance architecture" (FIPA), and present our reference implementation of FIPA called 'OnTimeMeasure.' OnTimeMeasure comprises of several measurement-related services that can interact with each other and with existing measurement frameworks to enable performance intelligence. We also explain our OnTimeMeasure deployment in the global environment for network innovations (GENI) infrastructure collaborative research initiative to build a sliceable Future Internet. Further, we present an applicationad-aptation case study in GENI that uses OnTimeMeasure-enabled performance intelligence in the context of dynamic resource allocation within thin-client based virtual desktop clouds. We show how a virtual desktop cloud provider in the Future Internet can use the performance intelligence to increase cloud scalability, while simultaneously delivering satisfactory user quality-of-experience.

Exploring Korean Collegians' Smartphone Game Behavior: Focusing on Conciseness, Perceived Ease of Use, Perceived Enjoyment, Flow, and Intent to Use (한국대학생의 스마트폰 게임 행위의 탐색: 간명성, 인지적 용이성, 인지적 즐거움, 플로우 및 이용의도를 중심으로)

  • Joo, Jihyuk
    • Journal of Digital Convergence
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    • v.14 no.1
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    • pp.379-386
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    • 2016
  • This study explored Korean college students' smartphone game behavior for the pastime. Smartphone games have weakness that is not appropriate for playing the game because of small screen and non-sophisticated interface for operation. To defeat the disadvantage, the games employed minimalism like conciseness or simplicity. The study explored how conciseness influences perceived ease of use, perceived enjoyment, flow, and intent to use the game through PLS path modeling. We found that every hypothesis except a path, perceived ease of use to flow, proved significant. This result means that smartphone game design should consider the interface of users' convenience and user experience practically. Finally, based on the findings, suggestions for future studies were discussed.

A Study on the Reliability of Voice Payment Interface (음성결제 인터페이스의 신뢰도에 관한 연구)

  • Gwon, Hyeon Jeong;Lee, Jee Yeon
    • Journal of the Korean Society for information Management
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    • v.38 no.3
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    • pp.101-140
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    • 2021
  • As the payment service sector actively embraces artificial intelligence technology, "Voice Payments" is becoming a trend in contactless payment services. Voice payment services can execute payments faster and more intuitively through "voice," the most natural means of communication for humans. In this study, we selected richness, intimacy, and autonomy as factors for building trust with artificial intelligence agents. We wanted to determine whether the trust will be formed if the factors were applied to the voice payment services. The experiment results showed that the higher the richness and autonomy of the voice payment interface and the lower the intimacy, the higher the trust. In addition, the two-way interaction effects of richness and autonomy were significant. We analyzed and synthesized the collected short-answer system to identify users' anxiety when using voice payment services and proposed speech interface design ideas to increase their trust in the voice payment.

UX Evaluation of Financial Service Chatbot Interactions (금융 서비스 챗봇의 인터렉션 유형별 UX 평가)

  • Cho, Gukae;Yun, Jae Young
    • Journal of the HCI Society of Korea
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    • v.14 no.2
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    • pp.61-69
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    • 2019
  • Recently, as a new ICT trend, emerging chatbots are actively introduced in the field of finance. Chatbot conducts services through the interaction of communication with users. The purpose of this study is to investigate the effect of interaction dialogue type on the efficiency, usability, sensibility and perceived security of financial service chatbot. Based on theoretical considerations, I have divided into closed conversation, open conversation, and mixed conversation type based on the conversation style based on the implementation method of chatbot. Three types of Financial Chatbot prototypes were made and the experiments were conducted after account inquiry, account transfer, Q & A financial task execution. As a result of experimental research analysis, chatbot's interaction dialogue type was found to affect efficiency and usability. Users have shown that the interaction of closed conversations and mixed conversations is an intuitive interface that allows financial services to be easily manipulated without error. This study will be used as a resource to improve the user experience that requires deep understanding of financial chatbot users who should consider both the emotional element of artificial intelligence that provides services through natural conversation and the functional elements that perform financial business can be.

Effects of Personalization and Types of Interface in Task-oriented Chatbot (과업형 챗봇에서 개인화와 담화 종류에 따른 인터페이스의 차이가 수용의도, 만족도에 미치는 영향)

  • Park, Sohyun;Jung, Yoonhyun;Kang, Hyunmin
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.1
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    • pp.595-607
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    • 2021
  • In response to increasing demand of contactless services, the overall usage of "task-oriented chatbots" in the industry is on the rise. The purpose of a task-oriented chatbot is to raise the efficiency of data sharing and workflow; in order to establish a guideline, there must be a discussion on "what" and "how" to share information. We investigate the effects of personalization and different types of the interface on 'performance expectancy', 'effort expectancy', 'intention to use', and 'satisfaction' in the context of a task-oriented chatbot. Results show that 'intention to use' and 'satisfaction' were higher when the level of personalization was higher. Within the closed-discourse interface, 'intention to use' and 'satisfaction' were higher when personalization was lower. We highlight the practical insights in the use of personalization and types of chatbot interface based on 'perceived personalization', 'expectation disconfirmation theory', 'privacy concern' and 'privacy paradox'.

A Study of the Spatial Composition Strategy for Older Adults in the Public Library (공공도서관 노인서비스 공간 구성방안에 대한 연구)

  • Bae, Kyungjae
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.3
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    • pp.155-170
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    • 2021
  • This study attempted to find ways to recognize public libraries as social institutions with spatial functions to integrate generations for older adults in the face of Korea's entry into a super-aged society. In particular, the goal of this study is to find out the implications and strategies for the design of libraries and facilities for older adults. And to this end, major guidelines related to senior citizens' service spaces and facilities were analyzed to derive implications for senior citizens' services. In addition, an in-depth interview survey was conducted on elderly users with experience in using library services to identify the priorities of creating spaces and facilities for the elderly. As a result, "Open elderly service space" and "Integrated elderly service space" were proposed as a way to organize the elderly service space in public libraries.

Design of Initial Decision-Making Support Interface for Crop Facility Cultivation (작물 시설재배 초기 의사결정 지원 인터페이스 설계)

  • Kim, Kuk-Jong;Cho, Yong-Yoon
    • Journal of Internet of Things and Convergence
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    • v.8 no.2
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    • pp.71-78
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    • 2022
  • Recently, the number of people wishing to return to farming is increasing, However, the lack of farming experience and management information of returnees is one of the main reasons for increasing the probability of agricultural failure. This study proposes an interface to support early facility cultivation management decision-making for returnees who want facility cultivation. The proposed interface is designed with UML(Unified Modeling Language) and provides key decision-making information such as land/crop suitability, land/facility costs, and management costs according to input data such as cultivation areas, selected crops, and cultivation types selected by the user. Through the proposed interface, facility cultivators can effectively and quickly acquire initial decision-making information for facility cultivation in the desired target area.

Virtual Go to School (VG2S): University Support Course System with Physical Time and Space Restrictions in a Distance Learning Environment

  • Fujita, Koji
    • International Journal of Computer Science & Network Security
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    • v.21 no.12
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    • pp.137-142
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    • 2021
  • Distance learning universities provide online course content. The main methods of providing class contents are on-demand and live-streaming. This means that students are not restricted by time or space. The advantage is that students can take the course anytime and anywhere. Therefore, unlike commuting students, there is no commuting time to the campus, and there is no natural process required to take classes. However, despite this convenient situation, the attendance rate and graduation rate of distance learning universities tend to be lower than that of commuting universities. Although the course environment is not the only factor, students cannot obtain a bachelor's degree unless they fulfill the graduation requirements. In both commuter and distance learning universities, taking classes is an important factor in earning credits. There are fewer time and space constraints for distance learning students than for commuting students. It is also easy for distance learning students to take classes at their own timing. There should be more ease of learning than for students who commute to school with restrictions. However, it is easier to take a course at a commuter university that conducts face-to-face classes. I thought that the reason for this was that commuting to school was a part of the process of taking classes for commuting students. Commuting to school was thought to increase the willingness and motivation to take classes. Therefore, I thought that the inconvenient constraints might encourage students to take the course. In this research, I focused on the act of commuting to school by students. These situations are also applied to the distance learning environment. The students have physical time constraints. To achieve this goal, I will implement a course restriction method that aims to promote the willingness and attitude of students. Therefore, in this paper, I have implemented a virtual school system called "virtual go to school (VG2S)" that reflects the actual route to school.

A Comparative Study on User Perception by Metaverse Worldview Using SPICE (SPICE를 활용한 메타버스 세계관 별 사용자 인식 비교 연구)

  • Kim, Ahyun;Kim, Yong Jin;Kim, Sang Soo
    • Knowledge Management Research
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    • v.23 no.2
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    • pp.61-82
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    • 2022
  • Metaverse is a combination of Meta and Universe, which refers to a world in which users or avatars engage in social, economic, and cultural activities. This study attempted to compare the four worldviews proposed by the Acceleration Studies Foundation (ASF) based on the five evaluation factors of SPICE, which are factors for promoting customer experience. 227 samples were used in the analysis, and as a result, seamlessness was the highest in augmented reality, interoperability in lifelogging, presence in the mirror world, and concurrence in virtual reality. This study is meaningful in that it presents a model design plan according to the classification of the metaverse platform and the worldview, and presents detailed strategic directions to existing metaverse platform operators or new entrants.

Design of Mobile Application for Learning Chemistry using Augmented Reality

  • Kim, Jin-Woong;Hur, Jee-Sic;Ha, Min Woo;Kim, Soo Kyun
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.9
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    • pp.139-147
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    • 2022
  • The goal of this study is to develop a mobile application so that a person who is new to chemistry can easily acquire the knowledge necessary for chemical structure learning using image tracking technology. The point of this study is to provide a new chemical structure learning experience by recognizing a two-dimensional picture, augmenting the chemical structure into a three-dimensional object, showing it on the user's screen, and using a service that simultaneously provides related information in multiple fields. characteristic. Login API and real-time database technology were used for safe and real-time data management, and an application was developed using image tracking technology for image recognition and 3D object augmentation service. In the future, we plan to use the chemical structure data library to efficiently load and output data.