• KSII Transactions on Internet and Information Systems (TIIS)
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• 제11권3호
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• pp.1570-1594
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• 2017

Social network services have recently changed from environments for simply building connections among users to open platforms for generating and sharing various forms of information. Existing user reputation computation methods are inadequate for determining the trust in users on social media where explicit ratings are rare, because they determine the trust in users based on user profile, explicit relations, and explicit ratings. To solve this limitation of previous research, we propose a user reputation computation method suitable for the social media environment by incorporating implicit as well as explicit ratings. Reliable user reputation is estimated by identifying malicious information raters, modifying explicit ratings, and applying them to user reputation scores. The proposed method incorporates implicit ratings into user reputation estimation by differentiating positive and negative implicit ratings. Moreover, the method generates user reputation scores for individual categories to determine a given user's expertise, and incorporates the number of users who participated in rating to determine a given user's influence. This allows reputation scores to be generated also for users who have received no explicit ratings, and, thereby, is more suitable for social media. In addition, based on the user reputation scores, malicious information providers can be identified.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회/대한산업공학회 2005년도 춘계공동학술대회 발표논문
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• pp.629-638
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• 2005

In this paper, we consider two issues in collaborative filtering, which are closely related with the number of ratings of a user. First issue is the relationship between the number of ratings of a user and the performance of collaborative filtering. The relationship is investigated with two datasets, EachMovie and Movielens datasets. The number of ratings of a user is critical when the number of ratings is small, but after the number is over a certain threshold, its influence on recommendation performance becomes smaller. We also provide an explanation on the relationship between the number of ratings of a user and the performance in terms of neighborhood formations in collaborative filtering. The second issue is how to select an initial product list for new users for gaining user responses. We suggest and analyze 14 selection strategies which include popularity, favorite, clustering, genre, and entropy methods. Popularity methods are adequate for getting higher number of ratings from users, and favorite methods are good for higher average preference ratings of users.

• ETRI Journal
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• 제43권1호
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• pp.95-108
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• 2021

Application (app) ratings are feedback provided voluntarily by users and serve as important evaluation criteria for apps. However, these ratings can often be biased owing to insufficient or missing votes. Additionally, significant differences have been observed between numeric ratings and user reviews. This study aims to predict the numeric ratings of Google apps using machine learning classifiers. It exploits numeric app ratings provided by users as training data and returns authentic mobile app ratings by analyzing user reviews. An ensemble learning model is proposed for this purpose that considers term frequency/inverse document frequency (TF/IDF) features. Three TF/IDF features, including unigrams, bigrams, and trigrams, were used. The dataset was scraped from the Google Play store, extracting data from 14 different app categories. Biased and unbiased user ratings were discriminated using TextBlob analysis to formulate the ground truth, from which the classifier prediction accuracy was then evaluated. The results demonstrate the high potential for machine learning-based classifiers to predict authentic numeric ratings based on actual user reviews.

• Journal of Information Processing Systems
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• 제17권3호
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• pp.462-472
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• 2021

With an increase in the scale of recommender systems, users' rating data tend to be extremely sparse. Some methods have been utilized to alleviate this problem; nevertheless, it has not been satisfactorily solved yet. Therefore, we propose an effective pre-rating method based on users' dichotomous preferences and average ratings fusion. First, based on a user-item ratings matrix, a new user-item preference matrix was constructed to analyze and model user preferences. The items were then divided into two categories based on a parameterized dynamic threshold. The missing ratings for items that the user was not interested in were directly filled with the lowest user rating; otherwise, fusion ratings were utilized to fill the missing ratings. Further, an optimized parameter λ was introduced to adjust their weights. Finally, we verified our method on a standard dataset. The experimental results show that our method can effectively reduce the prediction error and improve the recommendation quality. As for its application, our method is effective, but not complicated.

• 한국IT서비스학회지
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• 제16권4호
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• pp.161-176
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• 2017

Recently, most of the users can easily get access to a variety of information sources about companies, products, and services through online channels. Therefore, the online user evaluations are becoming the most powerful tool to generate word of mouth. The user's evaluation is provided in two forms, quantitative rating and review text. The rating is then divided into an overall rating and a detailed rating according to various evaluation criteria. However, since it is a burden for the reviewer to complete all required ratings for each evaluation criteria, so most of the sites requested only mandatory inputs for overall rating and optional inputs for other evaluation criteria. In fact, many users input only the ratings for some of the evaluation criteria and the percentage of missed ratings for each criteria is about 40%. As these missed ratings are the missing values in each criteria, the simple average calculation by ignoring the average 40% of the missed ratings can sufficiently distort the actual phenomenon. Therefore, in this study, we propose a methodology to predict the rating for the missed values of each criteria by analyzing user's evaluation information included the overall rating and text review for each criteria. The experiments were conducted on 207,968 evaluations collected from the actual hotel evaluation site. As a result, it was confirmed that the prediction accuracy of the detailed criteria ratings by the proposed methodology was much higher than the existing average-based method.

• 한국정보과학회:학술대회논문집
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• 한국정보과학회 2003년도 봄 학술발표논문집 Vol.30 No.1 (B)
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• pp.386-388
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• 2003

We are developing a web-based movie recommender system that catches and reasons with user profiles and ratings to recommend movies. In the paper, we outline the current status of our implementation with particular emphasis on the mechanisms used to provide effective recommendations. Social recommender systems collect ratings of items from many individuals and use nearest-neighbor techniques to make recommendations to a user. However, these methods only depend on the ratings and ignore other useful information. Our primary concern is to provide an approach that can recommend the movies based on not only the user ratings but also the significant amount of other information that is available about the nature of each items - such as cast list or movie genre. We experimentally evaluate our approach and compare them to conventional social filtering, which suggests merits to our approach.

• Journal of Information Processing Systems
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• 제17권4호
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• pp.707-720
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• 2021

To improve the accuracy of the recommendation system, multi-criteria recommendation systems have been widely researched. However, it is highly complicated to extract the preferred features of users and items from the data. To this end, subjective indicators, which indicate a user's priorities for personalized recommendations, should be derived. In this study, we propose a method for generating recommendation candidates by predicting multi-criteria ratings from reviews and using them to derive user priorities. Using a deep learning model based on convolutional neural network (CNN) and bidirectional long short-term memory (BiLSTM), multi-criteria prediction ratings were derived from reviews. These ratings were then aggregated to form a linear regression model to predict the overall rating. This model not only predicts the overall rating but also uses the training weights from the layers of the model as the user's priority. Based on this, a new score matrix for recommendation is derived by calculating the similarity between the user and the item according to the criteria, and an item suitable for the user is proposed. The experiment was conducted by collecting the actual "TripAdvisor" dataset. For performance evaluation, the proposed method was compared with a general recommendation system based on singular value decomposition. The results of the experiments demonstrate the high performance of the proposed method.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제13권11호
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• pp.5321-5334
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• 2019

Data mining technology is frequently used in identifying the intention of users over a variety of information contexts. Since relevant terms are mainly hidden in text data, it is necessary to extract them. Quantification is required in order to interpret user preference in association with other structured data. This paper proposes rating and comments mining to identify user priority and obtain improved ratings. Structured data (location and rating) and unstructured data (comments) are collected and priority is derived by analyzing statistics and employing TF-IDF. In addition, the improved ratings are generated by applying priority categories based on materialized ratings through Sentiment-Oriented Point-wise Mutual Information (SO-PMI)-based emotion analysis. In this paper, an experiment was carried out by collecting ratings and comments on "place" and by applying them. We confirmed that the proposed mining method is 1.2 times better than the conventional methods that do not reflect priorities and that the performance is improved to almost 2 times when the number to be predicted is small.

• 정보처리학회논문지B
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• 제14B권7호
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• pp.549-558
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• 2007

협력적 여과 시스템의 사용자-아이템 행렬은 사용자들이 아이템에 대하여 평가할 경우 사용자들의 감정 상태가 일정하지 않음으로 인하여 평가 결과에 잡음을 포함할 가능성이 높다. 이러한 문제점을 해결하기 위해 본 논문에서는 산포도를 이용하여 추천 정보로서 이용하기에 부적당한 평가값들을 제외시킴으로써 사용자-아이템 행렬을 최적화시키고, 아이템 정보와 사용자 정보를 반영하여 고유의 사용자의 평가값을 기반으로 선호도를 예측하였을 때 발생하는 잡음을 감소시킨다. 산포도의 변이계수가 갖는 단점을 보완하기 위하여 백분위수를 이용하여 극한적인 평가값을 제거하고, 사용자의 변이계수와 아이템의 중위수를 병합하여 가중치가 부여된 사용자-아이템 행렬을 구성한다. 마지막으로 이를 기반으로 새로운 사용자의 선호도를 예측한다. 제안된 방법은 영화에 대해 평가한 MovieLens 시스템의 데이터베이스를 이용하여 평가되었으며, 기존의 방법보다 성능이 높음을 보인다.

• 컴퓨터교육학회논문지
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• 제14권5호
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• pp.97-104
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• 2011

협력 필터링은 공통된 흥미를 가진 다른 사용자들로부터 정보를 획득하여 그들의 의견에 따라 웹 사이트를 추천하는 방법이다. 과거 수년간, 이 방법은 서적, 식품, 영화 등 다양한 e-commerce 영역에서 사용되었다. 본 논문에서는 협력 필터링 시스템에서 추천 항목을 결정하기 위한 사용자 간의 유사도 측정 방법을 제시하였다. 기존 연구에서는 사용자가 부여했던 전체 평가등급들의 분포를 고려하지 않은 채각 평가등급을 독립적으로 취급하여 사용자간 유사도를 산출하였으나, 본 연구에서는 사용자의 평가 등급 범위 내에서의 등급의 위치와 순위 정보를 이용하여 유사도를 산출하였다. 실제 데이터집합 상에서 평균 절대 오차의 성능을 측정한 결과, 대부분의 기존 방법들에 비해 제안 방법은 매우 우수하였고, 특히 정해진 등급범위가 클 경우에 그러하였다.