• Title/Summary/Keyword: User Needs Analysis

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Analysis of Library User Needs in the New Normal Era: Focusing on Social Media (뉴노멀 시대의 도서관 이용자 요구 분석 - 소셜 미디어를 중심으로 -)

  • Park, Tae-Yeon;Oh, Hyo-Jung
    • Journal of Korean Library and Information Science Society
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    • v.52 no.2
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    • pp.303-330
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    • 2021
  • The coronavirus infection-19 (hereinafter referred to as Corona 19) that occurred last year has not been ended until now. There have also been major changes in the library environment. This study focuses on changes in the library environment due to prolonged infectious diseases. In addition, it aims to derive implications for library services in the New Normal era by analyzing changes in user needs over time. For this purpose, we have comprehensively summarized the response activities of libraries due to the spread of Corona 19 in 2020, and analyzed changes in user needs that appeared on social media. Key terms were selected by collecting 496,741 tweets related to libraries in 2019 and 2020, and analysis by year and period by operation type was conducted. Through the analysis, the needs of library users in 2020 were classified into four issues, and the implications for each issue were derived.

Identifying Information Needs of Public Library Users Based on Circulation Data: Focusing on Public Libraries in Seoul (도서대출 데이터를 이용한 공공도서관 이용자 정보요구 분석: 서울시 공공도서관을 중심으로)

  • Shim, Jiyoung
    • Journal of the Korean Society for information Management
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    • v.38 no.2
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    • pp.173-199
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    • 2021
  • In this study, in order to understand the characteristics of the users' information needs for each public library unit, the user needs were analyzed based on the various attribute information of the books loaned to 11 public libraries in 8 districts in Seoul. As a result, the prominent book use patterns of the libraries were revealed, specifically related to the target user groups, purpose/motivation, interests/preferences, book genre, and subject. In addition, there was a preference for authors, and a difference in the role of the preferred authors in each library was also revealed. The results of this study will help to provide guidelines for the development of differentiated collections and service programs based on user needs.

Conjoint Analysis of User Needs in Mobile Payment Interface Design

  • Qi, Meng;Seo, Jonghwan;Byun, Jaehyung
    • Smart Media Journal
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    • v.9 no.4
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    • pp.73-80
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    • 2020
  • With the advent of the Internet era, consumer lifestyles have been changed tremendously, and mobile payment has carried out an increasingly extensive coverage of the people's life trajectory. Taking the design of the mobile payment interface as an example, we use a conjoint analysis method to survey college students in Guangxi, where questionnaires are collected from 270 people in different groups according to gender. The method separates the attributes that affect consumer choice of mobile payment interface design and the utility value of the attribute level to analyze consumer needs and preferences, and then obtains consumers' potential evaluation criteria for mobile payment interface design. The results of the study show that the attributes that influence consumers' choice of mobile payment interface design are, in order of preference: page layout, identification convenience, verification, module distribution, entertainment, and information encryption. Consumer groups of different genders show differences in their preferences in the mobile payment interface design and Consumer needs reflect consumer psychology. Several findings are obtained on the consumers' preferences on the mobile payment interface design, which may be used to improve future design processes.

A survey on the voice related needs of occupational voice users (직업적 음성사용자의 음성관련 요구 조사)

  • Lee, Eun-Jeong;Kim, Wha-Soo
    • Phonetics and Speech Sciences
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    • v.7 no.2
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    • pp.39-45
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    • 2015
  • This research was conducted to investigate the voice related needs of occupational voice users. The data collected from teachers(379), tele-marketers(156), therapists(50) was classified according to its content, by colaizzi's inductive categorical analysis. The voice related needs are classified into 3 big categories, 1) how to use, 2) how to care, 3) how to be healthy. Again the category 'how to use' my voice was into 6 sub-categories: (1) efficiently, (2) as I desired, (3) without pain(discomfort), (4) expressively, (5) phonation (methods) and (6) clear articulation. The result showed that the needs from 3 groups of occupational voice users reflect their own environment which they have to use their voice as well as the voice characteristics wanted from their specific listeners.

User Needs Analysis and Information Visualization of National R&D Information Navigation Service for Improving Usability (사용성 향상을 위한 국가R&D정보 내비게이션 서비스의 사용자 니즈 분석과 정보 시각화)

  • Lee, Byeong-Hee;Shon, Kang-Ryul
    • The Journal of the Korea Contents Association
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    • v.13 no.2
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    • pp.512-521
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    • 2013
  • This paper presents the user needs analysis and information visualization for the development of a semantic-based national R&D information navigation service in information service planning phase, which converges and fuses NDSL databases and NTIS databases. To investigate and analyze the user needs for improving usability, we make an improvement plan for R&D information services via a survey targeted at 30 persons, and on-site interviews targeted at 12 persons, almost of who are researchers in industries, universities and government-funded institutes. To design new information visualization service, we propose an interactive national R&D information visualization service, which is provided in navigation type, and prescribe persona and screen prototyping according to the user needs analysis. We design the national R&D information convergence/fusion architecture based on the NDSL databases, including 345,411 academic articles, 620,555 co-authors and 49,958 reports and NTIS databases including 187,466 national R&D projects. We expect that the national R&D information convergence/fusion architecture contributes to R&D information convergence/fusion as a leading model/standard and the interactive navigation-typed information visualization service strengthens usability continuously.

An Analysis of the Research Trend on The Information User studies (이용자 연구에 관한 연구동향 분석)

  • Hahn Bock Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.23
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    • pp.107-125
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    • 1992
  • The purpose of this study is to investigate the research trend of information user studies. The following findings are made. The literature on information user studies during 1980-1990 reveals 120 titles. The faculty members of university tend to publish their results in scientific journals and university publication while non-faculty members are more likely to represent their research papers in unpublished master thesis and bulletin. Subject distribution of research were classified into ten: user studies, material use studies, information needs and uses, user education, library use pattern, citation analysis, journal use, catalog use, information system, non-use study. Survey research, literature research, survey reserch and literature research use jointly, experimental research and citation analysis were employed for information user studies.

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Analysis of Electronic Book User Needs through Fuzzy AHP & Conjoint Analysis (퍼지 계층적 의사결정 기법과 컨조인트 분석을 활용한 국내 전자책 이용그룹의 요구수준 분석)

  • Yoon, Su-Jin;Jung, Ho-Sang
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.4
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    • pp.205-214
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    • 2011
  • With the success of Kindle, an electronic book reader developed by Amazon.com, there has been a growing interest in both electronic books and readers in Korea. In this paper, we analyze electronic book user needs through fuzzy analytic hierarchy process (AHP) and conjoint analysis. First, we select the important factors which can affect the intention to purchase electronic book readers by applying the fuzzy AHP with the help of electronic book experts. Next, we perform conjoint analysis to reveal the detailed needs of electronic book users for each of the selected factors. Some useful implications and research limitations are also presented with future research directions.

A Study on the Influence Factors Analysis on Architectural Programs for Youth Training Centers between User Groups - Based on the Youth Training Center Project in Cheonan-si - (청소년시설의 이용집단별 건축프로그램 영향인자분석 - 천안시 청소년수련관 프로젝트를 중심으로 -)

  • Hyun, Chang-Yong;Ryu, Soo-Hoon
    • Journal of the Korean Institute of Educational Facilities
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    • v.27 no.2
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    • pp.87-95
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    • 2020
  • The purpose of this study is presentation of architectural planning direction and program space of youth training center. For this goal, surveyed the characteristics of youth and local residents who the main user of the center Through this survey, it could be accommodated about the needs of youth training facilities and seek user-centered planning methodologies. To this end, this study conducted a survey of users of youth training facilities in Cheonan-si to suggest the importance of architectural planning direction and space to reflect users' needs and regional characteristics. In the process, this study conducted a consciousness survey and importance influence factors assessment focused on commonalities and differences between youth and adult groups, which are the main user groups of youth training facilities. It is believed that the results of consciousness survey and importance influence factors assessment will be used as basic data to select the scale and programs of space that reflect the needs of users when planning youth facilities and related facilities in the future.

The effects of visual and auditory information as A tool of emotional value assessment (감성 가치 평가를 위한 시각적, 청각적 매체의 효용)

  • Kim Myung-Suk;Lee Eun-Chang
    • Journal of Science of Art and Design
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    • v.1
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    • pp.95-123
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    • 1999
  • The goal of this research is a visual and auditory tool development enabling designers to have the same emotional value with users in the process of user centered design. Through the research, we intend to show the aid measure for making cognitive gaps narrow between users and designer in the process of transforming and understanding the emotional needs as a verbal image. because In the business practice of design, most of tools and techniques for assessment and analysis of emotional needs are those used usually in the marketing fields. So the information generated and transformed from users to designers have a form of physical words. When the designer's understanding of the emotional needs is considered as a product mediated communication process, the morphologic and cognitive information gaps become obvious. This difference could be a false basis in designing with emotional user needs. So the alternative needs assessment sub-tools of visual and auditory information form was embodied mainly for designer's cognitive gaps and inter-cultural emotional needs assessment. As the method of embodiment, Firstly, adjectives related to emotion were classified in their cognitive dimension. Secondly, visual and auditory data were extracted, and then the relativity verified. Finally, the practicality and effectiveness were tested through the database generation. In view of the results so far achieved, 1. We could find being of the big information cognitive gaps in the verbal assessment of emotional needs between designers and users. 2. With the visual and auditory assessment tool, we could make the big cognitive gaps narrower than we expected. 3. Also, we could find the chance that the fidelity, recognition, and friendliness of design for emotional user needs would become better.

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A Study on the Key Factors in User Acceptance of the Smart Clothing (스마트웨어의 수용 요인에 대한 연구)

  • Hong, Ji-Young;Chae, Haeng-Suk;Han, Kwang-Hee
    • Science of Emotion and Sensibility
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    • v.9 no.spc3
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    • pp.235-241
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    • 2006
  • This paper predict user acceptance of smart clothing. The present research develops and validates new products for smart clothing. Studies suggest that further analysis of the process be undertaken to better establish properties for smart clothing, underlying structures and stability over innovative technologies. The findings reported in this paper should be useful methods which identify user needs. such findings in now provide a way to explain technology acceptance. Both of qualitative and quantitative methods, were applied to this study in order to find out user needs for smart clothing. We are writing scenarios and conducting both focused group interviews and a survey to assess the user's interest. The purpose of the survey is to evaluate the importance of the functions and to evaluate the degree of the participant's feeling and attitude. Furthermore, we explore the nature and specific influences of factors that may affect the user perception and usage.

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