• Journal of the Korea Institute of Information Security & Cryptology
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• v.19 no.3
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• pp.37-50
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• 2009

With the increase of number of internet services due to development of internet, it becomes a critical issue to appropriately manage the personal information about user's identity, that is ID information that service providers collect in terms of user's convenience improvement and privacy protection. But the existing ID information management models are service provider-centric or they insufficiently provide ID information management functions, so that they have not been satisfying user's requirement. In this paper, by establishing user-centric concept in we information management, we propose the new user-centric ID information management model in which user can make use of the internet service more conveniently and eventually enhance user's privacy.

• Asia pacific journal of information systems
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• v.13 no.3
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• pp.131-149
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• 2003

This paper examines internet shopping mall user's customer satisfaction and their consequent attitude and customer loyalty behaviors. For this purpose, internet shopping mall user's customer satisfaction is proposed to affect trust, and commitment, and consequently to influence customer loyalty behaviors. This study, which used data from customers of internet shopping malls, showed satisfactory data-fit of the proposed model and supported five of the six research hypotheses. The empirical results indicated that customer satisfaction take significant effect on trust, and commitment, and the trust and commitment in turn have strong influence on customer's loyalty behaviors. It was confirmed that both trust and commitment variables are effective mediators linking internet shopping mall user's customer satisfaction and their loyalty behaviors.

• KIISE Transactions on Computing Practices
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• v.23 no.11
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• pp.641-649
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• 2017

As Internet of Things devices become pervasive, services improve to better assess the context and to alert other users to deal with emergencies. Such services use Internet of Things devices to detect the context around the user and promptly notify public institutions, hospitals or other parental users in emergencies. Most of these systems analyze an event when the value of the device is unchanged for a period of time or if it detects an abnormal value. However, just monitoring sensor values makes it difficult to accurately understand the context surrounding a user. Also if the device is inactive, it can not identify the context or provide services again. However, understanding the user requirements, services provided through other devices, information sent to other users lets, appropriate actions be taken. This paper, proposes a device search method and system based on a context-aware model that includes user demands. The proposed system analyzes the user's context and demands by using data collected from the internet of things devices. If user devices are inactive, they can recognize other devices by searching for other devices and providing services to users again. Through the proposed method, the user-centric services are provided. This method also analyzes and responds to requirements in various emergencies.

• The Journal of Information Systems
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• v.14 no.1
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• pp.197-226
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• 2005

Recently, internet as well as internet banking are growing rapidly. Most banks in Korea provide internet banking services for customers. Internet banking became a major trend in the financial marketplace. There are a few empirical research in this area. Although quality of internet banking service is an important concept, there is a lack of theory-based empirical research in this area. Therefore, this paper is aimed at finding whether service quality of internet banking influence customer satisfaction, and whether characteristic of internet banking user influence relationship between customer satisfaction and service quality of internet banking. Furthermore, this paper identify whether customer satisfaction influence customer loyalty. The research model proposed thirteen hypothesis and tested empirically. A total of 269 responses were received from internet banking users and analyzed. The analyses showed partial support for the affirmative effect of customer satisfaction and characteristic of internet banking user. But the relationship between customer satisfaction and customer loyalty is significant. Implications of these findings are that internet banking sites should concentrate on providing a high quality of banking services; information, trust, ease of use, and security of system and thereby strengthen customer loyalty.

• Journal of the Ergonomics Society of Korea
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• v.20 no.3
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• pp.47-60
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• 2001

The purpose of this paper is propose an analytical method for evaluating user satisfaction of Internet website and identifying casual relationships between user satisfaction of Internet website and performance measures as like revisit intention and complaints using the structural equation model (SEM). This paper is intended to identify critical evaluation factors of user satisfaction for Internet website to determine criteria for evaluating the website. and use the criteria to develop a SEM model for quantitatively evaluation of each factors effects of user preference. The SEM model used 5 latent variables for the evaluation factors of website user satisfaction and 2 latent variables for performance evaluation. 2 portal sites were evaluated to construct the SEM model. and 74 subjects participated the website evaluation using the walk-through and face-to face survey method. Analysis results showed that the SEM model was statistically significant for all the 2 websites evaluated.

• Journal of Families and Better Life
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• v.25 no.5
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• pp.31-46
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• 2007

The purpose of this study was to determine the differences in internet use motivations and problem behaviors among vocational high school students according to internet addiction and family system type. Five hundred vocational high school students from Daegu took part in the survey. The questionnaire survey consisted of an internet addiction self-assessment scale, a family system type scale, an internet use motivation scale, and a problem behavior scale. The data was analysed using MANOVA and Cronbach a, and the $Scheff\acute{e}$ test was used for post-hoc analysis. The major findings of this study were as follows: First, the study found significant differences in adolescent internet use motivation according to internet addiction. Adolescents in the high dangerous user group showed higher communicative, experiential, and addictive motivations than adolescents in potentially dangerous and normal user groups. Also, there were no significant differences in informative motivation according to internet addiction. Regardless of internet addiction, adolescents tend to use the internet to search for information and to solve problems. Second, there were significant differences in adolescents' problem behaviors according to internet addiction. More specifically, adolescents who were in the high dangerous user group displayed more problem behaviors toward their body, family, school, and society than adolescents in the potentially dangerous and the normal user groups. Third, an adolescent's family system type significantly influenced his/her internet use motivation. Adolescents from an extreme family showed higher communicative and addictive motivations than adolescents from middle and balanced families. Fourth, there were significant differences in the problem behaviors of adolescents according to family system types. Adolescents from an extreme family showed more problem behaviors toward their body, family, school, and society than adolescents from middle and balanced families.

• Journal of Korea Society of Digital Industry and Information Management
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• v.4 no.3
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• pp.33-43
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• 2008

As internet is spreaded widely, the number of cyber terror using hacking and virus is increased. Also the hacking to the internet shopping mall go on increasing. If the large shopping mall is attacked by the hacker, a number of user's information are exposed to the hacker. The private information as like a resident registration number, user's real name, the date of user's birth, the mobile phone number, the office phone number / address, the home phone number / address and so on include the information. These information are used in the phishing e-mails / call and spam. And them are selling and buying maliciously. The large internet shopping mall 'auction' was hacked in April, 2008. After the incident, this paper suggested a countermeasures on the hacking for the internet shopping mall. The technical item and political item are included among the countermeasures. The countermeasures can protect the hacking not only the internet shopping mall but also the web sites basically.

• Journal of Korean Institute of Industrial Engineers
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• v.28 no.4
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• pp.397-406
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• 2002

A study was conducted to develop Internet Literacy Questionnaire(ILQ) to investigate the levels of user's knowledge on Internet literacy. ILQ was found to be reliable (showed an internal consistency) with Cronbach's alpha of 0.93(p-value<0.001) and valid with test-retest correlation of 0.90 (p-value<0.001). ILQ, composed of 21 questions, was developed to test four areas of user's Internet literacy: general experience on Internet, advanced experience on Internet, knowledge on Internet program languages, and Internet application software programs. These four factors represented 69.2% of the knowledge of all areas of Internet literacy. As a result, ILQ could be used to differentiate the levels of user's Internet knowledge as beginners, intermediates, and experts before any Internet application programs are to be developed.

• Journal of Internet Computing and Services
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• v.17 no.4
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• pp.27-34
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• 2016

The referents of internet addresses are no longer limited to web sites. A new address service by the international organization for the internet address (ICANN) introduces an open space for the TLD (Top Level Domain) strings so that each service, content, product, and other linguistic expressions may be allowed. The open TLD addresses are more suitable for representing the address of service units, contents, or products. In this paper, as an alternative to static Internet address service to return a consistent mapping result regardless of a user-specific different requirements, we design a dynamic internet address mapping model that returns mapping result to suit user particular requirements. In addition, we propose a method for implementing a internet address service without any changes in the existing domain protocols. It may implement a dynamic internet address by attaching to a encoded user's metadata and environment data within a internet address representation, and adding the module for dynamic mapping to the name servers. Through this proposal, trying to expand the functions of internet address, it is expected to be able to provide customized informaiton retrieval services for each user by using just internet address.

• The Korean Journal of Community Living Science
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• v.15 no.3
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• pp.3-14
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• 2004

This study examined how product characteristics and system characteristics have affected user's economic, psychological and operating satisfaction and intention of repurchase in Internet shopping malls. The results of the study were as follows: First, it showed that product characteristics and user satisfaction have significant differences; the ability to recognize economic and psychological user satisfaction differs according to the characteristics of the product. It also showed that the degree of psychological and operating user satisfaction varies according to the convenience of order and payment as well as the convenience of the system and customer service. Second, it was found that economic, psychological and operational user satisfaction had an effect on customer's intention to repurchase. This study, focusing on particular variants of on-line shopping, found that characteristics of product and system had a great impact on user satisfaction and intention to repurchase. For the firms who run internet shopping malls, therefore more attention should be directed to the convenience of products and system problems in their services since it is so easy for customers to move to another shopping site with a simple click. The result of such an investigation may lead customers to repurchase by increasing their satisfaction with the shopping services.