• Journal of Digital Convergence
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• v.18 no.4
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• pp.479-487
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• 2020

The purpose of this study is to identify a potential user's need for use and operational of the elderly day care center and to identify the problems and suggest development directions. The data collection was conducted on 320 ordinary people living in J-do through a questionnaire, and sought to understand the operational status of in-depth interview institutions for the heads and employees of six center. As a result of the analysis, a potential user's ware not aware of the functions and specific roles of day care center, the cost of facilities was covered by the government, and that facilities and the environment were important factors when using the center. In-depth interviews show that the current policy or system is far from reality and does not fit the status or role of the workers and the operational status of the agency, requiring the re-establishment of the on-site system. Based on the research results, the development direction of day care facilities requires active promotion and strengthening of family support for improving and enhancing awareness of day care facilities to citizens at the national level. Second, the quality of nursing services should be enhanced through improvements in facilities and the environment that reflect users' needs. Third, The government should improve the quality of nursing services by improving the poor employment conditions and treatment of workers to fit the reality.

• Journal of Digital Convergence
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• v.17 no.5
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• pp.347-351
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• 2019

The purpose of this study is to suggest the Assessment model for tourist information center in Seoul. As a research method, we analyzed international guideline and interview with tourism experts in order to rate the tourist centers in Seoul. Secondly, we renamed the international rating model to Itaewon information center as a typical landmark in Seoul. The assessment factors for T.I.C is assembled through researching of the centers' status in terms of overall service satisfaction. Via in - depth interview with 9 visitors, as a result, we were able to derive the possibility that new-designed rating model is able to be applied to the Tourist centers in Seoul. It is significant that this study suggests ways to improve domestic tourist center service. It is expected that the follow - up study will help improve the factors to Seoul T.I.C, not only Itaewon, with much more specific rating method.

• Journal of the Ergonomics Society of Korea
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• v.34 no.6
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• pp.563-581
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• 2015

Objective: This study was conducted to investigate the potential of sematic network analysis for design research. Background: As HCD (Human-Centered Design) was emphasized, lots of design research methodologies were developed and used in order to find user needs. However, it is still difficult to discover users' latent needs. This study suggests the semantic network analysis as a complementary means for design research, and proved its potential through the practical application, which compares multi-screen purchase and usage behaviors between America and China. Method: We conducted an in-depth interview with 32 consumers from USA and China, and analyzed interview texts through semantic network analysis. Cross cultural differences in purchase and usage behaviors were investigated, based on measuring centrality and community modularity of devices, functions, key buying factors and brands. Results: Americans use more services and functions in the multi-screen environment, compared to Chinese. As a device substitutes other devices, traditional boundaries of the devices are disappearing in the USA. Americans consider function to recall Apple, but Chinese consider function, design and brand to recall Apple, Sony and Samsung as an important brand at the time of their purchase. Conclusion: This study shows the potential of semantic network analysis for design research through the practical application. Semantic network analysis presents how the concepts regarding a theme are structured in the cognitive map of users with visual images and quantitative data. Therefore, it can complement the qualitative analysis of the existing design research. Application: As the design environment becomes more and more complicated like multi-screen environment, semantic network analysis, which is able to provide design insights in the intuitive and holistic perspective, will be acknowledged as an effective tool for further design research.

• Journal of Korean Library and Information Science Society
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• v.51 no.3
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• pp.281-302
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• 2020

This study aims to suggest the ways to improve academic library's services for foreign users. For this purpose, this study analysed foreign user services of the libraries of universities which have more than 1,000 foreign students and also examined the K university library's foreign user services. And this research classified the information services for foreign users into four types, which are multilingual library homepage, multilingual notices, librarian dedicated to foreigners and multilingual user education. This study analysed the information services of a librarian dedicated to foreigners, user education for foreign students, library space for foreigners and specialized programs for foreign users and also examined the user education satisfactory survey of the K university library and conducted in-depth interview with foreign students and faculties of the K university to figure out the effect of foreign user services. As a result, this research suggests 'providing multilingual service through positioning a librarian for foreign users', 'study and research support services through customized user education', 'developing specialized service' and 'supporting extracurricular program by academic library' as the practical ways to improve academic library's services for foreign users.

• Journal of The Korea Institute of Healthcare Architecture
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• v.24 no.2
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• pp.79-87
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• 2018

Purpose: The purpose of this paper is to provide logical basis on enlargement of toilet floor space for the disabled by "ACT ON GUARANTEE OF PROMOTION OF CONVENIENCE OF PERSONS WITH DISABILITIES, THE AGED, PREGNANT WOMEN. ETC" Revised Enforcement regulation [Asterisk 1] (2018.2.10.) and to help with making plans, designs and establishing policies by conducting experimental study with the enhanced floor area regulations. Methods: We conduct Experimental study, field work and interview for this paper. In experimental study, verification of the effective floor area was proceeded by measuring activity space for people in manual wheelchair, electric wheel chair and electric scooter and also reviewed useable area with the space expanded 0.2m both width and depth. In filed work, conducted an observation what other things (ex. sanitary equipment, hand rail and so on) can also affect the active space as well as effective floor space. In the interview, other problems and requirements that were not revealed were experimental study and observation of field work. Results : it's expected to provide better access to toilets for the disabled with the law revision of effective floor area. But, with the usage increasement of enlarged wheel chair and electric wheel chair, expanding side areas of toilet is also highly likely to be required going forward. Implications : Additional research is required on locations of exists and internal arrangement that effect the usage of toilet. It should be led to Universal design by making additional investigation and verification of the users patterns.

• 한국노년학
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• v.31 no.3
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• pp.623-640
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• 2011

This study explored the experience of the elderly participants and the community users on the social job program For this, in-depth interviews as focus group interview and individual interview were done for the 21 elderly participants and the staffs, the community users in four social job program for the elderly in C city. Findings of this study as follows: first, the elderly valued the transfomation of their healthier life style as well as the supplementary income from the programme. Second, the elderly got individual benefits as like the healthier life style, more income, pride, recognition of family, and also experienced bond with users and the pride of contributor for the community. Third, they defined the job program as 'paid volunteer service', the care of society for the elderly and the contribution of the elderly for the community. Fourth, the user had disbelief on the elderly at first, they were satisfied with the quality of the commodity and services at last, then they recognized the elderly active and competent. As a result, the social job program for the elderly is good for both the elderly and the community. This result suggest that to make good use of the capability and the will of contribution of the elderly, systematic and sustainable support for the elderly is required.

• Journal of Fashion Business
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• v.26 no.2
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• pp.83-94
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• 2022

The purpose of this study was to analyze the reality of clothes-wearing among physically disabled women and propose trouser designs. As a research method, an in-depth interview method was adopted for 10 women in their 30s and 50s with lower limb disabilities who could wear trousers and use wheelchairs. The study results identified the following factors that should be considered in the design of trousers. First, a semi-casual design that could hide physical deficiencies, was not different from ready-made clothes and enabled various looks was desirable. Second, the proper material would have little transformation in the form, have remarkable durability and laundry fastness, two-directional stretch, and hide deficiencies with a sense of thickness and density. Third, an "L-frame" pattern in a sitting position, and a straight fit were desirable. Finally, pockets can impose pressure according to their form, size, position, and sewing method, highlighted the need for a sewing approach to minimize seams in the fabric. For adjustment, an elastic band would be a good choice in terms of type, length, position, and material as it could satisfy both the convenience of putting on and taking off and comfort in wearing at the same time. Decorative design details can also impose pressure according to a sense of thickness, which means that they should be avoided in parts that are close to the body or can impose pressure according to posture.

• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.89-110
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• 2009

In this research, we attempt to discuss about the subject reference service from a marketing point of view, especially from a perspective of customer relationship management(CRM), and examine how this service actually functions to build the relationships with users of academic libraries, especially with faculty members. To carry out the research, a focus group interview was conducted with subject specialists, and also individual in-depth interviews with faculty members. In addition, we also discuss about characteristics of subject specialists which affect the relationship with the faculty members in a college environment. This study is meaningful as it discussed purposes of and characteristics in subject reference service from user' viewpoint and the perspective of CRM.

• Journal of the Korean Society for information Management
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• v.31 no.4
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• pp.133-159
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• 2014

The purpose of this study was to investigate the librarians' perceptions of the customized bibliographic instructions (CBI) at four-year academic libraries in Korea. The study also examined instruction librarians' perceptions of the obstacles and the factors associated with the effective adoption and delivery of the CBI. This study conducted both a survey research method and an in depth-interview. The findings of the study revealed the librarians' perception of the obstacles and facilitators in adopting and operating the CBI, which suggests useful strategies to apply in delivering the CBI in academic libraries.

• Journal of the Korean housing association
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• v.19 no.1
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• pp.17-27
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• 2008

Recently, newly built apartments in Korea are provided various home automation (HA) systems based on information technology(IT) for residents' safer, healthier and more convenient living. However, the residents in these digital apartments are often not able to use the home automation systems effectively because of lack of their IT knowledge, attitude, or education. However, there are few researches have been done to find out the HA systems' real problems with regard to residents' aspects who use those systems everyday. The purpose of this study was to find out residents' current uses, satisfaction level and existing problems of HA systems by residents' POE. The findings of this study will give useful information to digital home construction companies to provide user-friendly digital home services for increasing users' satisfaction. One distinctive apartment equipped with home automation systems located in Seoul was selected for in-depth personal interview. The researcher developed a survey instrument and collected the data from 58 residents in January, 2007 who had been living there for more than a year. The results of the study found that critical problems were existed in several systems and they caused a lot of dissatisfaction from the residents. Also, some residents do not use several systems although they need to use them due to the burden of maintenance fee. Further detail findings and suggestions of this study were discussed.