• Title/Summary/Keyword: User Based Services

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Designing Coherent User Interfaces of N-Screen Services Reflecting Users' Task Knowledge

  • Park, Hwan-Su;Lee, Dong-Seok
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.41-48
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    • 2012
  • Objective: Companies want to expand their business by providing their services at other devices and new services based upon existing services. Therefore, they look for building brand identity by providing same experience throughout devices and services. Background: Many services are available to use at multiple devices including mobile phones, tablet, personal computers, and televisions, thanks to proliferation of n-screen and cloud technology. Method: It was discussed that consistency, which emphasizes the regularity and has been one of essential aspects of user interface design, seems not effective to be applied to n-screen services, owing to different screen size, input and output peripherals, usage environment and users' attitude. Results: A new definition of same experience among different devices and services, called coherence, was introduced and abstraction levels of user interfaces were proposed as the denominator of defining coherence. Then types of users' task knowledge at each abstraction level were discussed with examples. Conclusion: This paper concluded by discussing design requirements for designing coherent user interfaces among devices and services.

A Step towards User Privacy while Using Location-Based Services

  • Abbas, Fizza;Oh, Heekuck
    • Journal of Information Processing Systems
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    • v.10 no.4
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    • pp.618-627
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    • 2014
  • Nowadays mobile users are using a popular service called Location-Based Services (LBS). LBS is very helpful for a mobile user in finding various Point of Interests (POIs) in their vicinity. To get these services, users must provide their personal information, such as user identity or current location, which severely risks the location privacy of the user. Many researchers are developing schemes that enable a user to use these LBS services anonymously, but these approaches have some limitations (i.e., either the privacy prevention mechanism is weak or the cost of the solution is too much). As such, we are presenting a robust scheme for mobile users that allows them to use LBS anonymously. Our scheme involves a client side application that interacts with an untrusted LBS server to find the nearest POI for a service required by a user. The scheme is not only efficient in its approach, but is also very practical with respect to the computations that are done on a client's resource constrained device. With our scheme, not only can a client anonymously use LBS without any use of a trusted third party, but also a server's database is completely secure from the client. We performed experiments by developing and testing an Android-based client side smartphone application to support our argument.

Factors Affecting User Acceptance of Ubiquitous Computing based on Mobile Services (모바일 서비스에 기반한 유비쿼터스 컴퓨팅의 사용자 수용에 영향을 미치는 요인)

  • No, Mi-Jin;Kim, Byung-Gon;Park, Soon-Chang
    • Journal of Information Technology Applications and Management
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    • v.18 no.1
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    • pp.55-74
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    • 2011
  • The growth in the use of ubiquitous computing based on mobile services as an enabler to conduct business more effectively has been phenomenal. Technology acceptance model (TAM) has been applied in different contexts to examine a wide range of information technologies (IT). As more and more companies are finding ways to utilize ubiquitous computing based on mobile services, an important issue is to understand what factors will impact the decisions of consumers in adopting the services. Based on TAM with three additional groups of external factors, i.e., service-related factors (ubiquitous access, context awareness) and technology-related factors (perceived security risk, network connectivity) that are theoretically justified as having influence on both perceived usefulness and perceived ease of use which are additionally considered, a research model for the investigated technology acceptance was developed and empirically examined, using responses from more than intended users of ubiquitous computing based on mobile services. The specific purposes of this study are as follows. Firstly, this study is to identify service beliefs considering unique characteristics for ubiquitous services such as perceived ubiquitous access and perceived context awareness. Secondly, this study is to investigate network characteristics beliefs such as perceived security and perceived connectivity. Thirdly, this paper investigates the relationship among variables such as ubiquitous characteristics, network characteristics, behavioral beliefs, and intention to use ubiquitous web services. This study uses a structural equation model to test the research model. The major results of this study are as follows. Firstly, ubiquitous access has a influence on perceived usefulness and perceived ease of use. Context awareness has an influence on perceived usefulness. Secondly, User familiarity has an influence on perceived usefulness and perceived ease of use, and intention to use. User innovativeness has an influence on perceived ease of use. Thirdly, perceived security risk has an influence on perceived usefulness and perceived ease of use. Network connectivity has an influence on perceived usefulness and perceived ease of use. Fourth, there exist differential effects among factors in structural model among information, transaction, and entertainment services.

Action Plans of Green r-Learning Services based on UCR(User Created Robots) (창작로봇(UCR) 기반 친환경 r-러닝 서비스 실천방안)

  • Kim, Jin-Oh;Han, Jeong-Hye
    • Journal of Information Technology Services
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    • v.10 no.3
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    • pp.21-30
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    • 2011
  • Expectation for improvement of creativity and problem-solving capability has increased the creative robotics classes in the form of after-school activity in more than half of total elementary schools. While Ministry of Education, Science and Technology has promoted 'Green IT Guidelines' as a part of 'Eco-friendly Green School Development Project', the Green issues have not been considered enough in those creative robotics classes. In this paper, we would like to address the Green issues, especially in the r-Learning services based on UCR (User Created Robots). First, trend of green IT education, r-Learning services and UCR are reviewed. And the current status of eco-related operations and teachers' perception in the robotics classes of elementary schools is investigated. Examples of Green UCR are also searched and green programs based on the three kinds of UCR, UC-TR, UC-AR, UC-CR, are explored. Finally, we propose action plans to promote the UCR-based r-Learning service reflecting green issues.

System Development Considering User Preferences on Context-Aware Computing Environment (상황인지 컴퓨팅환경에서 사용자 선호도를 고려한 시스템 개발)

  • Kim, Jun-Young;Hong, Jong-Yi;Suh, Eui-Ho
    • Journal of the Korean Operations Research and Management Science Society
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    • v.33 no.4
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    • pp.31-51
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    • 2008
  • Predicting the preferences of users and providing the personalized services/products based on users' preferences is one of the important issues. However, the research considering users' preferences on context-aware computing is a relatively insufficient research field. Hence, this paper aims to propose a framework for providing the personalized services based on context history in context-aware computing. Based on this framework, we have implemented a prototype system to show the feasibility of the framework. Previous researches have reasoned the preferences of the user considering only the user's input, but this research provides the personalized services using the relationship between users' profile and services.

다중 에이전트 기반 웹서비스와 RFID를 활용한 유비쿼터스 상기 서비스 구축

  • 권오병;김성한;최성철;박규로
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2004.11a
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    • pp.242-248
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    • 2004
  • Personalized reminder systems have to identify the user's current needs dynamically and proactively based on the user's current context. However, need identification methodologies and their feasible architectures for personalized reminder systems have so far been rare. Hence, this paper aims to propose a proactive need identification mechanism by applying agent and semantic web technologies and RFID-based context subsystem for a personalized reminder system, which is one of the supporting systems for a robust ubiquitous service support environment. We have created a prototype system, RFID-based NAMA (Need Aware Multi-Agent), to demonstrate the feasibility of the methodology and of the mobile settings framework that we propose in this paper. NAMA considers the context, user profile with preferences, and information about currently available services, to discover the user's current needs and then link the user to a set of services, which are implemented as web services.

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A Study on Improvement of Electronic Library Services Using User Review Data in Mobile App Market

  • Noh, Younghee;Ro, Ji Yoon
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.1
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    • pp.85-111
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    • 2021
  • This study aims to analyze users' assessment of electronic libraries in the mobile app market and promote service improvement based on this. To this end, the basic background and purpose of the research, research method, and research scope were first set, and the relevant literature and empirical prior studies were analyzed. Next, users' evaluations of electronic libraries were collected and analyzed from Google Play Store. Based on the results analyzed, measures to improve the quality of electronic libraries were discussed. Based on the results of the study, the following improvement measures are proposed. Need for systemic improvement and stabilization. Provision of applications suitable for multi-device environments. Resumption of services after systematic inspection after updating. Simplification of sign up, log in, and authentication procedures. User support through real-time chat. Introduction of a detailed assessment of reviews. Provision of guidance and user manual for electronic libraries. Improvements to expand user convenience, and Securing differentiation from other similar services.

The Effects of User Experience-Based Design Innovativeness on User-Metaverse Platform Channel Relationships in South Korea

  • JEON, Joo-Eon
    • Journal of Distribution Science
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    • v.19 no.11
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    • pp.81-90
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    • 2021
  • Purpose: The purpose of this research is that Metaverse platforms' UXBDI can be distinguished among Metaverse platform channel types. Metaverse platform represents a collective term signifying services that include augmented reality, lifelogging, mirror worlds, and virtual worlds. User Experience-Based Design Innovativeness (UXBDI) is characterized by novelty in product design and services that satisfy user experience. This study examined the effect of Metaverse platforms' UXBDI on user-Metaverse platform relationships. Research design, data and methodology: Metaverse platform users were selected as samples, and a marketing research institution known as a panel company conducted the survey. It used multiple regression to test the impact on platform identification and commitment based on a survey of 442 South Korean respondents. Results: The research confirmed that UXBDI sub-dimensional scales of attractiveness and interaction increased user-Metaverse platform identification and commitment. Also, a Metaverse platform identity increased user-Metaverse platform identification in virtual and mirror worlds. Conclusion: This study contributes to multiple academic fields. First, the UXBDI of Metaverse platforms appears to be a key component of ongoing user-Metaverse relationships. Second, UXBDI affects relationships differently based on the Metaverse platform type.

Context-Aware Active Services in Ubiquitous Computing Environments

  • Moon, Ae-Kyung;Kim, Hyoung-Sun;Kim, Hyun;Lee, Soo-Won
    • ETRI Journal
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    • v.29 no.2
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    • pp.169-178
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    • 2007
  • With the advent of ubiquitous computing environments, it has become increasingly important for applications to take full advantage of contextual information, such as the user's location, to offer greater services to the user without any explicit requests. In this paper, we propose context-aware active services based on context-aware middleware for URC systems (CAMUS). The CAMUS is a middleware that provides context-aware applications with a development and execution methodology. Accordingly, the applications based on CAMUS respond in a timely fashion to contextual information. This paper presents the system architecture of CAMUS and illustrates the content recommendation and control service agents with the properties, operations, and tasks for context-aware active services. To evaluate CAMUS, we apply the proposed active services to a TV application domain. We implement and experiment with a TV content recommendation service agent, a control service agent, and TV tasks based on CAMUS. The implemented content recommendation service agent divides the user's preferences into common and specific models to apply other recommendations and applications easily, including the TV content recommendations.

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Conceptual Structure of User Involvement and Implications on Korean Disability Services (이용자 참여의 개념 구조: 한국장애인복지에 대한 함의)

  • Kim, Yong-Deug;Kim, Mi-Ok
    • Korean Journal of Social Welfare
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    • v.59 no.2
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    • pp.39-64
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    • 2007
  • The purpose of this study is to find out implications which can be useful for the development of user empowerment and involvement in Korean disability services. Suggested implications are based on the earlier studies about the concept and areas of user involvement. In the theoretical review, this study compared several terminologies related to user involvement. For the depth explanation, this study described wide range of earlier studies. In addition to these descriptions, this study is exploring to show integrated theoretical framework including diverse areas, major initiatives, participation levels, models of purpose on user involvement. And to grasp ostensive understanding on specific mechanisms on participation practice, this study discussed various issues on basic assumptions, areas of involvement and supportive alternatives. Based on these theoretical examination, this study introduced concrete tasks related to policy, service organization, professional education and research to activate user participation in Korean disability services.

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