• 전기학회논문지
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• 제67권7호
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• pp.954-961
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• 2018

In this paper, a chatbot for emotional stress recognition and management using rule-based method and NLP is designed and developed to tackle various emotional stresses of people through questionnaire. For this, Dialogflow as open chatbot development platform and Facebook messenger as chatting platform are used. We can build natural and resourceful conversational experiences through predefined questions by using powerful tools of Dialogflow, and can use developed chatbot on the Facebook page messenger. Developed chatbot perceives emotional stresses of user by user-input which is either text or choice of predefined answer. It also gives user questions according to the user's feeling, and assess the strength of the emotional stresses, and provide a solution to the user. Further research can improve the developed chatbot by using open Korean NLP library and database of emotions and stresses.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제10권2호
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• pp.684-702
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• 2016

The changes new technologies have brought to banking over the past decade are enormous in their impact on the ways of doing business and providing customer services, most notably in the areas of customer service channels. Banks have been trying to move away from the traditional, branch-based and costly staff-assisted channels toward self-assisted channels, i.e. internet banking and mobile banking, to drive down costs and improve customer loyalty. How internet and mobile have reshaped the user experience of banking service channel? To provide valuable insights for this question, this research investigates and compares customer's channel choice behavior and profit changes from bank's branch closure. Applying the propensity scoring matching method, the results of analysis demonstrates that the mobile channel can be a realistic alternative to conventional branches. Also, the reserch result shows banks can reduce conventional branches while experiencing a positive implications on their profits from the customers. Another significant implication from the research is, to accelerate the shift to digital channels, banks need to put more efforts on developing functions in the mobile channel that will allow friendly interaction with customers and consultation, such as video consultation, interactive chat, and location-based product recommendation.

• 한국조리학회지
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• 제10권3호
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• pp.18-31
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• 2004

Korean food industry has been developed while it receives footlights as the most encouraging industry and composing one axis of food industry under various marketing activities and severe competitions. The purpose of this study was to understand customer's reason to use bakery, extract important factor, systematically analyze and suggest the direction of bakery industry through study on the character of bakery-user. The researcher Modified the Questionnaire developed by Yoon, YH(2000) & Kim, SE(2002). The major findings obtained from this study were as follows. First, on factors of confidence and propriety, price and communication with consumers, product and service, and service response, there was a high difference between male and female. Second, on factors of accessibility & product and service, there was a high difference among disparity of age. Third, on item of confidence and propriety, there was a high difference among customers' residing styles. Fourth, in relation to income level, there was statistically no difference.

• 한국정보통신학회논문지
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• 제16권5호
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• pp.1077-1082
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• 2012

사용자 인터페이스 기술은 사용자의 선택에 따른 UI를 적용할 수 있는 기술로 최근 사용자 편리를 위한 인터페이스에 대한 연구가 활발하게 이루어지고 있다. 이를 위해 W3C에서도 다양한 디바이스 환경에서 N-스크린 서비스, 일관된 서비스 제공 및 사용자의 선호도에 따른 UI 적용 서비스를 지원하기 위한 다양한 연구가 진행 중에 있다. 이에 본 논문에서는 사용자 편의를 위한 UI를 개발하는 데 있어 기본적인 모델 기반의 사용자 인터페이스 기술에 대해 연구한다. 이를 위해, 사용자 인터페이스 요소 기술 분석, 사용자 인터페이스 표준 기술 분석, MBUI 표준 규격 개선 방안 도출을 통해 이를 검증하는 과정에 대해 연구하였다. 이는 웹 응용 어플리케이션 적용 방안 기술 확보 및 차세대 웹 어플리케이션을 적용하는데 활용될 것이다.

• Asia pacific journal of information systems
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• 제15권4호
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• pp.89-107
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• 2005

As new information technology(IT) adoption continues to produce many investment opportunities, imperfectly informed IT managers keep trying to acquire credible external signals to update their knowledge on new technologies. Such learning processes usually help them to reach better IT adoption decisions. In some cases, however, the opposite of the goal is achieved. Most IT managers quickly converge to the same adoption decision independent of their private information. Interestingly, such information cascade is the outcome of each individual decision maker's rational choice. A technology acceptance model(TAM) is adopted that has been widely used to predict the end-user's acceptance of a new technology. A model with individual charact-eristics and information cascade variables is constructed to explain user's intention in adopting blogging. The model is empirically tested with surveyed data. The results show that individual characteristics and information cascades have significant impacts in the case of blogging.

• 한국감성과학회:학술대회논문집
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• 한국감성과학회 2011년도 춘계학술대회
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• pp.57-60
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• 2011

• 한국가금학회지
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• 제22권1호
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• pp.15-31
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• 1995

This study was carried out to develop a computer software system for poultry breeding by using microcomputer(PC). Through this study, SPPB(Statistical Package for Poultry Breeding) was designed and developed, which can help poultry breeder collect and analyse the chick records. A main feature of the system was the application of user-oriented procedure, for example, choice of the flock file, selection of the family size and the desired traits. Creation of the data files and the breeding files. calculation of the elementary statistics, estimation of the heritability and the genetic and phenotypic correlation coefficients can be obtained by user's choice of the sire and dam family size. Also, it is possible to estimate the various selection indices through this system. Easiness of using this system and the flexibility of the file management could help increasing the efficiency of related practical poultry breeding jobs. Correctness and relationships between the unit programs in the system were proved through the run-test of the SPPB using sample data. Because it wasn't able to collect breeding records at the commercial breeding farm, effectiveness of the system was not proved totally. Also. it will be necessary to develop the integrated software system which make possible to computerize the general works at breeding farm and the genetic analyses of the records from chick breeders.

• 스마트미디어저널
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• 제9권4호
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• pp.73-80
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• 2020

With the advent of the Internet era, consumer lifestyles have been changed tremendously, and mobile payment has carried out an increasingly extensive coverage of the people's life trajectory. Taking the design of the mobile payment interface as an example, we use a conjoint analysis method to survey college students in Guangxi, where questionnaires are collected from 270 people in different groups according to gender. The method separates the attributes that affect consumer choice of mobile payment interface design and the utility value of the attribute level to analyze consumer needs and preferences, and then obtains consumers' potential evaluation criteria for mobile payment interface design. The results of the study show that the attributes that influence consumers' choice of mobile payment interface design are, in order of preference: page layout, identification convenience, verification, module distribution, entertainment, and information encryption. Consumer groups of different genders show differences in their preferences in the mobile payment interface design and Consumer needs reflect consumer psychology. Several findings are obtained on the consumers' preferences on the mobile payment interface design, which may be used to improve future design processes.

• 경영과정보연구
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• 제26권
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• pp.91-116
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• 2008

This study demonstrates some major traits of digital contents as information, playfulness, individuality, as satisfaction and commitment, user behavior as use intention. To make an empirical analysis the study, it is hypothesized that traits of digital contents, relationship quality, and user behavior. The major finding of this study can be summarized as follows, traits of digital contents are positively affected by satisfaction in relationship quality and use intention. Theoretical implication of this study are as follows. First, users wanted to choice only needed information. Second, users recognized digital contents as a part of life. So, user's ability is very important in this environment. According to this, business related with or interested in digital contents must have developed digital contents in variety aspect. Users must have concerned using digital contents, also.

• 한국컴퓨터정보학회논문지
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• 제24권5호
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• pp.11-17
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• 2019

In this study, we propose an ensemble engine, which is a framework for game engine optimized for visual novels genre, focusing on storytelling among various game genres. The game of Visual Nobel genre is based on multi-ending story and features branching of various scenarios according to user's choice. The proposed engine supports various multi-scenarios and multi-endings based on nodes according to the characteristics of these genres. In addition, it provides a convenient and intuitive user interface that not only enhances user immersion but also provides VR function to maximize the sense of presence. We will demonstrate the usefulness of the proposed game engine by designing the framework of a game engine suitable for this feature and actually creating variety stories automatically.