• 제목/요약/키워드: Use value

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온디맨드(On-Demand) 서비스의 지속사용의도에 대한 경험가치 효과 (Effects of Experiential Value on Continuous Use Intention for On-Demand Services)

  • 이지현;정유진;이정훈
    • 한국IT서비스학회지
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    • 제19권2호
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    • pp.49-67
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    • 2020
  • On-Demand services have emerged as one of the core business strategies for delivering new experiential values by providing customized services in different user-needs nowadays. Based on the Stimulus-Organism-Response (S-O-R) framework, this paper focuses on the factors of environmental stimulation and emotional states of the demand-side that induce continuous intention of use from the On-Demand services. The study defines 'Informativeness', 'Fulfillment', 'Trust', and 'Convenience' as the properties of the On-Demand services and considers 'Playfulness', 'Customer Return on Investment (CROI)', and 'Service Excellence' as the aspects of the experiential values. The research shows that 'Fulfillment', 'Trust' and 'Convenience' affected the experiential value in 'Kakao Taxi (On-Demand transportation service)' while 'Informativeness', 'Fulfillment', 'Trust of platform', and 'Convenience' are represented as the related factors to the experiential value in 'Baedal Minjok (On-Demand food delivery service)'. The experiential value factors, 'CROI' and 'Service Excellence', are shown directly related to the continuous intention of use in both services. A partial mediation relationship is, furthermore, observed between the aspects of 'CROI' and 'Service Excellence' in Kakao Taxi and its 'Convenience' and 'Continuous intention of use.' In Baedal Minjok, a partial mediation relationship is found between the 'CROI' with its aspects of 'Trust of the platform', 'Convenience', and 'Continuous intention of use' as well. The results of this study may contribute a comprehensive understanding of the purpose of On-Demand services and its needs from the demand-side thus can be helpful for the supply-side.

소셜 커머스 지속 사용의도에 관한 연구 (A Study of the Continuous Use Intention of Social Commerce)

  • 홍태호;배련영;최수형;박지영
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권2호
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    • pp.135-160
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    • 2012
  • In this paper, we identified the factors influencing on the continuous use intention of social commerce and analyzed the proposed model empirically using structural equation model, which was developed by considering hedonic and utilitarian shopping value, trust, satisfaction, familiarity, social influence, and perceived price. We collected data for this study by surveying the consumers who had an experience of purchasing through social commerce. An analysis of 212 respondents indicated that utilitarian and hedonic shopping value influenced on satisfaction as both of shopping value are significant statistically. Social commerce gives more attraction their consumers by reducing the price to half, whereas they are expected to present playfulness of shopping. Familiarity, social influence, and perceived price are influential factors in a purchase of social commerce sites. We discuss the implications of our findings for both theory and practice.

외식기업 SNS 사용 특성에 따른 지각된 사용 용이성, 서비스가치 및 온라인 구전의도의 차이 분석 (Analysis of Differences in the Perceived Ease of Use, Service Value and Online Mouth-to-mouth Intention according to the Catering Companies Use SNS Features)

  • 오왕규;임현철
    • 한국식품영양학회지
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    • 제28권3호
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    • pp.358-368
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    • 2015
  • The study is focused on analyzing the SNS using characteristics of the people surveyed, as for the SNS acceptance channel of the food service corporations, accounted voluntarily for 71%. The SNS food service information regarding information of menu, location of store, price, coupon, taste evaluation, event, promotion, reservation and store atmosphere was researched. The most preferred information sharing for SNS food service were researched and found Facebook, blog and others in increasing order. The most preferred media to obtain SNS food service information were smart phone, desktop computer and others. The result of verifying differences in the perceived ease of use were also evaluated according to the food service corporation of SNS using characteristics of the people and was found: the longer period of SNS use, longer was access time: more number of visiting times, higher perceived ease of use. As for the difference in the perceived service value: longer the period of SNS use, more preferred was the blog: the more number of visiting times, the higher perceived service value. As for the difference in the online mouth-to-mouth intention: longer the period of SNS use, longer was access time: the more number of visiting times, the higher online mouth-to-mouth intention. Therefore, these research results provide useful implications in the working-level aspects such as providing basic data and the academic approach of the study, when the food service corporations establish marketing strategies through SNS.

Boundless Technologies: Mind-setting Value Creations

  • Rolfsen Rolf Kenneth;Kongsvold Kenneth;Kjolle Kari Hovin;Karlsen Stale
    • International Journal of Quality Innovation
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    • 제6권3호
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    • pp.95-120
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    • 2005
  • Utilization of information and communication technologies is commonly accepted as important to value creation in the knowledge economy. Nevertheless, empirical findings from our business case studies often show that while sophisticated technological tools may be developed, the potentials are not realized. It is evident that technology is subject to adaptive and emergent strategies of use, diverging from the original intention. Within this space of opportunities, we elaborate the importance of constructing strategic concepts as communication tools to support organisational implementation of technologies. We use the concept of organisational implementation as a way of taking the technology into use in order to support changes and value creation in the user organisation. In this paper we present our findings related to how use and experiences are conditioned by the users' expectations. We have conducted a business case study in order to understand and explore how users employ and use a particular wireless technology infrastructure. On behalf of the infrastructure vendor, we have studied three different organisations that use this technology. The overall research goal of our joint research project was to find out what is good use and for whom. We find that users struggle to go beyond the expectations they had when they were conceptualising and telling us about their practice. We have good indications that a narrowed consciousness was also conditioning the users' use of the technology. In this paper we draw the conclusion that technological implementations towards changing work practices and value creation must not be viewed by the company solely as a knowledge acquisition process, but as a process of knowledge creation. Organisational implementation is an ongoing process, a learning process at both the organisational and individual level. Flexible tools and technologies are constituted and shaped in interaction and communication in the workplace. Based on that knowledge, we build up an argument for an organisational implementation framework, including strategic discussions, learning spaces, and concept constructions.

패션뷰티 매거진 큐레이션 서비스 이용의도 영향요인: 확장된 기술수용모델을 중심으로 (A Study on the Influencing Factors of Fashion Beauty Magazine Curation Service Usage Intention: Focused on the Extended Technology Acceptance Model)

  • 이종숙
    • 디지털융복합연구
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    • 제19권4호
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    • pp.373-381
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    • 2021
  • 본 연구는 패션뷰티 매거진 큐레이션 서비스 이용의도에 영향을 미치는 요인들을 살펴봄으로써 국내 패션뷰티 매거진 산업의 활성화에 도움이 되는 전략적 방향성을 제시하고자 하였다. 이에 국내 대학생 314명을 대상으로 설문조사를 실시하여 SPSS 21.0과 AMOS 21.0 프로그램을 이용, 일련의 분석과정을 통해 주요결과를 도출하였다. 기술효능감은 지각된 용이성과 지각된 유용성에 정적 영향, 지각된 가치는 지각된 유용성에 정적 영향을 미친 것으로 나타났다. 기술효능감과 지각된 가치는 이용의도에 정적 영향을, 지각된 용이성은 지각된 유용성에 정적 영향을 미친 것으로 나타났다. 지각된 용이성은 이용의도에 유의한 영향을 미치지 못하였고, 지각된 유용성은 이용의도에 정적 영향을 미쳤다. 따라서 대학생 소비자들의 모바일 기반 패션뷰티 매거진 큐레이션 서비스의 이용의도를 높이기 위해서는 큐레이션 서비스가 가지는 가치와 유용성을 명확하게 이해시킬 필요가 있을 것이다.

무인점포의 서비스스케이프가 소비자 행동의도에 미치는 영향 (Effect of Servicescape on Customer Behavior Intention in Unmanned Stores)

  • 강성배;김효진
    • 한국정보시스템학회지:정보시스템연구
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    • 제31권1호
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    • pp.91-113
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    • 2022
  • Purpose In the era of the 4th industrial revolution, the introduction of unmanned stores is rapidly spreading throughout the entire distribution market. Unmanned stores are stores where consumers purchase products on their own through machines and not through contact with people. As there are no managers in unmanned stores, Servicescape is expected to have many effects on the purchasing behavior of consumers. Therefore, this study aims to observe the effect of Servicescape on consumer behavioral intentions. Design/methodology/approach This study wanted to look at the relationships among Servicescape in unmanned stores, utilitarian values, hedonic values, satisfaction, and continuous use intentions. The collected(n=211) from individuals who have experienced in using unmanned stores was analyzed with SmartPLS2.0 to test proposed hypotheses. Findings The research results are as follows. First, it was shown that the space, convenience, and comfortableness of Servicescape have positive effects on utilitarian value, and cleanliness did not have significant effects on utilitarian value. Second, it was shown that space and comfortableness had positive effects on hedonic value, and convenience and cleanliness did not have significant effects on hedonic value. Lastly, it was shown that utilitarian values and hedonic values have positive effects on satisfaction, and satisfaction was found to have positive effects on continuous use intentions.

비대면 음성 쇼핑의 인지된 가치, 지속이용의도에 미치는 영향 관계에 관한 연구 (The Influence of Perceived Value on Continuance Use Intention in Voice Commerce Context)

  • 김효정
    • 디지털융복합연구
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    • 제20권4호
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    • pp.225-234
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    • 2022
  • 음성 쇼핑이 새로운 정보 탐색 및 구매 채널로 주목을 받고 있다. 본 논문은 비대면 음성 쇼핑의 지속이용의도에 영향을 미치는 요인들을 가치기반수용모델을 이용하여 살펴보았다. 음성 쇼핑 이용 경험이 있는 소비자들을 대상으로 온라인 조사를 실시하였으며, 총 470명의 응답자료가 최종 분석에 활용되었다. 음성 쇼핑 경험자는 음성 쇼핑으로 물품을 구매하였거나 음식 배달 서비스를 이용한 개인들로 한정하였다. SPSS 23.0과 Amos 23.0 프로그램을 이용하여 기술통계 분석, 상관관계 분석, 확인적 요인분석, 그리고 구조모형 분석을 실시하였다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 유용성과 응대 정확성이 음성 쇼핑의 인지된 가치를 증가시키는 것으로 확인되었다. 둘째, 기능적 위험이 음성 쇼핑의 인지된 가치를 감소시키는 것으로 확인되었다. 셋째, 인지된 가치가 음성 쇼핑의 지속이용의도를 향상시키는 것으로 나타났다. 본 연구 결과는 음성 쇼핑을 이용하는 소비자들의 특성을 이해하고, 음성 쇼핑이 이용자들에게 혜택을 제공하는 유용한 서비스로 자리매김하는데 기여할 수 있을 것이다.

Effects of Charcoal Application on Ammonia Emission and Nitrogen Use Efficiency of Pig Slurry in the Vegetative Growth of Maize (Zea Mays L.)

  • Lee, Seung Bin;Park, Sang Hyun;Kim, Tae Hwan
    • 한국초지조사료학회지
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    • 제41권4호
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    • pp.280-286
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    • 2021
  • The objective of this study was to prove the effect of pig slurry application with charcoal on nitrogen use efficiency (NUE), feed value and ammonia (NH3) emission from maize forage. The four treatments were applied: 1) non-pig slurry (only water as a control), 2) only pig slurry application (PS), 3) pig slurry application with large particle charcoal (LC), 4) pig slurry application with small particle charcoal (SC). The pig slurry was applied at a rate of 150 kg N ha-1, and the charcoal was applied at a rate of 300 kg ha-1 regardless of the size. To determine the feed value of maize, crude protein, dry matter intake, digestible dry matter, total digestible nutrient, and relative feed value were investigated. All feed value was increased by charcoal treatment compared to water and PS treatment. Also, the NUE for plant N was significantly higher in charcoal treatments (LC and SC) compared to PS treatment. On the other hand, there is no significant difference for feed value and NUE between LC and SC. The NH3 emission was significantly reduced 15.2% and 27.9% by LC and SC, respectively, compared to PS. Especially, SC significantly decreased NH3 emission by 15% compared to LC. The present study clearly showed that charcoal application exhibited positive potential in nitrogen use efficiency, feed value and reducing N losses through NH3 emission.

CUBIC SPLINE METHOD FOR SOLVING TWO-POINT BOUNDARY-VALUE PROBLEMS

  • Al Said, Eisa-A.
    • Journal of applied mathematics & informatics
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    • 제5권3호
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    • pp.759-770
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    • 1998
  • In this paper we use uniform cubic spline polynomials to derive some new consistency relations. These relations are then used to develop a numerical method for computing smooth approxi-mations to the solution and its first second as well as third derivatives for a second order boundary value problem. The proesent method out-performs other collocations finite-difference and splines methods of the same order. numerical illustratiosn are provided to demonstrate the practical use of our method.

Creating Covert Channel by Harnessing Shapley Values from Smartphone Sensor Data

  • Ho, Jun-Won
    • International journal of advanced smart convergence
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    • 제10권3호
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    • pp.10-16
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    • 2021
  • In this paper, we devise a Shapley-value-based covert channel in smartphones. More specifically, unlike ordinary use of Shapley value in cooperative game, we make use of a series of Shapley values, which are computed from sensor data collected from smartphones, in order to create a covert channel between encoding smartphone and decoding smartphone. To the best of our knowledge, we are the first to contrive covert channel based on Shapley values. We evaluate the encoding process of our proposed covert channel through simulation and present our evaluation results.