• 제목/요약/키워드: Use value

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MZ 세대의 디지털 결제 서비스의 결정요인 (How to Foster Digital Payment Service for Millennials and Generation Z?)

  • 조윤정;오상균
    • 디지털산업정보학회논문지
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    • 제19권3호
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    • pp.45-60
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    • 2023
  • The purpose of this study is to explore factors that affect millennials and generation Z customers' perception on intention to recommend to use the digital payment services and invesetigate factors that affect perception on sustainable growth of the digital payment services. This study applied the following research questions: i) how perceived brand value, easy to use, personalization, open to public, and social value affect intention to recommend to use the digital payment services and ii) how perceived public policy, promotional strategy, and prspects affect intention to recommend to use the digital payment services to others. This study conducted an online survey. This study applied factor, ANOVA, and regression analysis to test hypotheses. The results of this study found that effects of personalization, open to public, and social value on intention to recommend the service showed significance in the case of millennials, while effects of brand value, easy to use, and open to publis on intention to recommend the service showed significance in the case of generation Z. The results provide managerial and policy implications on how to apply better strategies and pepare policies to enhance adoption of the digital payment service in cases of millennials and generation Z.

가상현실 미디어 체험이 가치사슬구조형성에 미치는 영향 연구 VR-AR 수단-목적 사슬이론 적용 중심으로 (A Research on Value Chain Structure on Experience of VR and AR Focused on Means-End Chain Theory on VR and AR)

  • 권상희
    • 인터넷정보학회논문지
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    • 제19권1호
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    • pp.49-66
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    • 2018
  • 본 연구는 VR-AR 체험(Experiential Uses) 행위과정에 나타난 가치단계 요인을 분석(속성, 기능적 혜택, 심리적 혜택, 사용가치), 이용자의 체험 과정에 나타난 욕구와 이용행위 간의 '가치단계도(HVM : Hierarchical Value Map)'에 관한 모형을 구성하는데 목적이 있다. 이를 위해 '수단-목적 사슬 이론(means-end chain theory)'를 적용, 개인적 VR-AR 경험에 나타난 가치사슬을 측정하였다. 본 연구문제를 해결하기 위하여 1차로 AR-VR 콘텐츠 적합도 측정과 2차로 APT래더링을 활용한 구조화 된 설문지를 통하여 135명의 자료를 분석하여 VR-AR 관련 미디어 이용 선택의 '속성'- '기능적 혜택'- '심리적 혜택'- '이용 가치'에 이르는 수단-목적 가치사슬 구조를 파악한 후 가치단계도(HVM)로 VR-AR체험 가치 관계를 실증할 수 있었다. 연구결과, VR 이용자들은 새로운 가상현실 시청각 요소를 통해 현실이탈, 체험의 생생함, 유행선도를 통하여 새로운 성취감, 재미와 즐거움을 통하여 사회생활을 원활히 하고자 하였다. AR이 가지는 생생함과 주변 상호작용을 통하여 자아실현, 타인과 상호작용에 가치를 두고 있으며,'주변인'의 영향이 크게 작용하였고 이들과의 상호작용이 중요한 선택 목적이었다. 이용자들의 VR-AR 선택의 중요 가치는 타인과 상호작용 증진이며 성취감, 행복과 우호적인 가치 속성도 중요하게 고려되었다.

의료소비자의 소비가치와 온라인 정보탐색 특성에 관한 연구 (A study on medical consumers'consumption value and online information search characteristics)

  • 안창희;하지현;이서영
    • 한국병원경영학회지
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    • 제18권2호
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    • pp.57-80
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    • 2013
  • The purpose of this study is to examine the information search behavior of medical consumers visiting a hospital, and investigate the consumption values of medical consumers, classified according to the information search behavior, and characteristics of online health and disease information. This study also tried to identify the factors affecting medical consumers classified according to information search behavior, and gain an extensive understanding of medical consumers'consumption values and online information use. The analysis results of this study are as follows: First, the consumption values of medical consumers were classified into a total of 7 factors, i.e. future-positive value, family-oriented value, sustainablehealth value, rational-progressive value, social-cooperative value, socialachiever value and hedonistic-individual value. Next, the characteristics of medical consumers'online information search behavior were classified into three types of consumer groups, i.e. the limited information-oriented consumer group, the practical information-oriented consumer group and the passionate information-oriented consumer group. Second, the analysis of the differences among the three groups classified according to the characteristics of the information search behavior in terms of consumption values, use of online information sources, utility and the intention to reuse online information showed that all the differences were statistically significant. The passionate information-oriented consumer group showed the highest scores in the sustainable-health value, the social-achiever value and the hedonisticindividual value. Third, the factors affecting medical consumers, classified into three groups according to the characteristics of the information search behavior, were found to be socio-demographic variables like consumers' age and occupation, consumers'consumption values, use of online information sources, and utility of online information. This study tried to understand what values medical consumers have according to the differences in the information search behavior by examining the consumption values of medical consumers according to the information search behavior. The significance of this study lies in the fact that consumption values are instrumental in understanding medical consumers by identifying the fundamental motives and desires of consumers' behavior.

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배달앱 서비스의 온·오프라인 품질요인이 지속이용의도에 미치는 영향 (The Effect of Online and Offline Quality Factors on the Continuous Intention to Use of Delivery App Services)

  • 이문봉;이옥
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권3호
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    • pp.215-236
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    • 2020
  • Purpose/Design The purpose of this study is summarized as follows. First, we want to derive the quality dimension of the delivery app services based on the experience of the users of the delivery app. Second, we would like to identify the continuous intention to use, taking into account the integrated nature of online and offline quality. Third, the online and offline quality factors of the delivery app services shall be checked in an exploratory manner to see how they affect perceived value, satisfaction, and continuous intention to use. In order to demonstrate the purpose of this study, a self-report survey was conducted in which respondents directly responded. A questionnaire of 295 people was identified as a valid sample and used for the final analysis. Findings The summary of the hypothesis test results is as follows. First, the system quality among the online characteristics does not have a significant impact on both perceived values and user satisfaction. Second, the hypothesis that information quality affects satisfaction and perceived value was adopted. Third, the service quality was shown to be a significant factor affecting perceived value and satisfaction. Fourth, the delivery quality among offline characteristics was found to have no significant effect on perceived value and satisfaction. Fifth, the hypothesis test of commodity quality showed that both perceived value and satisfaction had a significant impact. Sixth, satisfaction in the delivery app service showed a positive effect on the continuous intention to use.

카셰어링 서비스의 쇼핑가치가 브랜드 충성도 및 이용의도에 미치는 영향 (Effects of Shopping Value of Car Sharing Service on Brand Loyalty and Intention to Use)

  • 송정란;김준환
    • 융합정보논문지
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    • 제8권4호
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    • pp.127-133
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    • 2018
  • 최근 공유경제의 관심과 중요성이 높아지고 있는 상황에서 카셰어링 서비스가 활성화되고 있다. 본 연구는 카셰어링 서비스에 대해 소비자가 인지한 쇼핑가치가 브랜드 충성도 및 이용의도에 미치는 영향을 검증하였다. 또한 이러한 관계를 각각 실용적(utilitarian), 쾌락적(hedonic) 쇼핑가치로 구분하여 비교 효과를 규명하고자 하였다. 이를 검증하기 위해 364명의 카셰어링 이용자로부터 자료를 수집하고 구조방정식모형을 사용하여 분석하였다. 연구결과, 실용적 쇼핑가치와 쾌락적 쇼핑가치가 모두 브랜드 충성도에 긍정적인 영향을 미치는 것으로 나타났다. 브랜드 충성도는 이용의도에 긍정적인 영향을 미치는 것으로 나타났다. 따라서 본 연구는 카셰어링의 이용 상황을 소비 속성을 고려하여 지각된 쇼핑가치를 제안한 점에서 이론적, 실무적 시사점을 가지는 것으로 확인할 수 있다. 이는 공유경제에 대한 소비자 관점에서의 접근이 필요한 것을 함의한다.

온라인 해외직접구매의 쇼핑가치가 호기심 및 자기효능감을 매개로 지속사용의도에 미치는 영향 -헤비유저와 라이트유저의 비교- (The Effect of Shopping Value on Continuous Use Intention of Online Cross-border Shopping Mediated by Curiosity and Self-efficacy -Comparing Heavy and Light User-)

  • 윤남희;김현숙;추호정
    • 한국의류학회지
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    • 제44권5호
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    • pp.1004-1018
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    • 2020
  • Advances in e-commerce enable consumers to shop efficiently for fashion products in global markets in addition, the market size of purchasing directly from foreign websites are also increasing. This study investigates the effects of hedonic and utilitarian shopping values on the continuous use intention of online cross-border shopping. Curiosity and self-efficacy were introduced as mediating variables between shopping values and user intentions. A web-based survey is conducted on female consumers, who have experiences to buy fashion products by online cross-border shopping. A total of 472 responses were collected from a panel of online survey firms. Data are analyzed using confirmatory factor analysis, structural equation modeling, and multi-group SEM by AMOS 21.0. According to the results of the structural equation model test, hedonic value affected continuous use intention of online cross-border shopping as mediated by curiosity and self-efficacy; in addition, utilitarian value influenced self-efficacy, which mediated relations between the utilitarian value and the continuous use intention. The research model was also tested to compare heavy users and light users of online cross-border shopping. For heavy users, the effect of hedonic value on curiosity was significantly stronger than for light users. Several implications are suggested based on the results.

제주 전통돌담의 유지보전에 관한 의식조사 (A Survey on Preservation of Traditional Stone Fences in Jeju)

  • 이상영
    • 농촌계획
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    • 제13권1호
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    • pp.33-40
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    • 2007
  • The purpose of this paper is to analyze the value of stone fences in Jeju Island. The result that executes attitude survey to local resident and visitor can be summarizing as following. First are the function and the value of Jeju traditional stone fences. Local resident favored the culture heritage succession and evaluated its' usage Value highly. Visitors also have favored rural landscape offer function and evaluated inheritance value (Bequest Value) highly. Secondly, 80.5% of visitors, 78.1% of local resident have formed opinion about preservation of traditional stone fences. But the Willingness to pay for traditional stone fences fund was raised by 38.6% in local resident and 55.7% in visitor. The reason that willingness to pay does not exist is that it is chargeable to connection group and government, or it has no money to pay. Thirdly, local resident wanted to use made up stone fence preservation fund in rural landscape offer function. Visitor wanted that it is used to raise various function of stone fence.

가치 기반 수용모델에 기반한 지능형 개인비서 서비스 사용에 대한 실증 연구 (An Empirical Study on the Use of Intelligent Personal Secretary Service Based on Value-based Acceptance Model)

  • 김상현;박현선;김보라
    • 지식경영연구
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    • 제19권4호
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    • pp.99-118
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    • 2018
  • Recently, individuals are interested in a variety of products and services based on artificial intelligence. Among those products and services, an intelligent personal assistants are attracting many attention from IT companies as a next generation platform. Thus, the main purpose of this study is to investigate effects of intelligent personal assistant's benefits on user's value formation and adoption behavior based on Value-based Adoption Model. In addition, the moderating effect of personal innovativeness is examined through empirical analysis. Based on the analysis with the data from actual users, the results show that usefulness, enjoyment, technicality and cost advantage have significant influences on perceived value and correspondingly have an effect on intention to adopt. Personal innovativeness is related to the relationship between perceived value and intention to adopt. These findings may provide important insights to the relevant field regarding the use and spread of intelligent personal assistants.

수문지역별 최적확률강우강도추정모형의 재정립 -영.호남 지역을 중심으로 - (Estimation Model for Optimum Probabilistic Rainfall Intensity on Hydrological Area - With Special Reference to Chonnam, Buk and Kyoungnam, Buk Area -)

  • 엄병헌;박종화;한국헌
    • 한국농공학회지
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    • 제38권2호
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    • pp.108-122
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    • 1996
  • This study was to introduced estimation model for optimum probabilistic rainfall intensity on hydrological area. Originally, probabilistic rainfall intensity formula have been characterized different coefficient of formula and model following watersheds. But recently in korea rainfall intensity formula does not use unionize applyment standard between administration and district. And mingle use planning formula with not assumption model. Following the number of year hydrological duration adjust areal index. But, with adjusting formula applyment was without systematic conduct. This study perceive the point as following : 1) Use method of excess probability of Iwai to calculate survey rainfall intensity value. 2) And, use method of least squares to calculate areal coefficient for a unit of 157 rain gauge station. And, use areal coefficient was introduced new probabilistic rainfall intensity formula for each rain gauge station. 3) And, use new probabilistic rainfall intensity formula to adjust a unit of fourteen duration-a unit of fifteen year probabilistic rainfall intensity. 4) The above survey value compared with adjustment value. And use three theory of error(absolute mean error, squares mean error, relative error ratio) to choice optimum probabilistic rainfall intensity formula for a unit of 157 rain gauge station.

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서비스품질, 서비스가치, 만족, 관계의 질 및 재 이용의도의 구조적 관계 (Empirical Research on Structural Relationship among Service Quality, Service Value, Satisfaction, Relation Quality, and Re-Use Intention)

  • 김종호;신용섭
    • 마케팅과학연구
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    • 제8권
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    • pp.451-473
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    • 2001
  • 본 연구에서는 전문서비스 점포에서의 서비스 품질, 서비스 가치, 고객만족, 관계의 질 및 재 이용의도에 관한 구조적 관계를 분석하여, 소비자와 서비스 제공자간의 관계형성에 관한 개념적 틀을 제시하고자 하였다. 실증분석 결과 서비스 품질은 선행연구들과 마찬가지로 서비스가치, 소비자 만족, 관계의 질 및 재 이용의도에 유의적인 정의 효과가 있었으며, 서비스 가치는 소비자 만족과 관계의 질을 긍정적으로 향상시켜주었다. 그리고 소비자 만족 및 관계의 질은 재 이용의도에 대하여 각각 직접적인 정의 효과가 있었으나, 서비스 가치의 재 이용의도에 대한 직접적 영향력은 유의적이지 못하였다. 특히 재 이용의도에 대한 제 영향요인들의 구조적 탐색결과 소비자 만족이 재 이용의도에 미치는 영향력보다 구매자와 공급자간의 상호작용에 의해 구축된 관계의 질이 더 큰 영향을 미치는 것으로 나타났다.

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