• Title/Summary/Keyword: Use of Service

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An Empirical Study on the Influencing Factors of Intention to Adoption of Mobile Government Service (모바일 전자정부 서비스 수용의도의 영향요인에 관한 연구)

  • Han, Kihun;Kim, Jinsoo
    • Asia pacific journal of information systems
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    • v.23 no.3
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    • pp.77-104
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    • 2013
  • Mobile technology is accelerating innovative changes across all fields of our society as well as business environments. Especially, demands on mobile government (M-government) services have been increased gradually since e-government has improved national administration services dramatically. However, high-quality services which are acceptable to may users are not actually supplied because technical issues such as security on mobile e-government services have not solved and governance policy was not established yet. Previous studies show that most researches are devoted to technical ones or limited to theoretical exploratory study. As a result, developing useful guidelines which are practically and theoretically proved is one of the very important research issues. This study reviews the previous research works such as concept of mobile, e-government, M-government, technical trends of mobile, market situations, present status, and various case studies. And then we develop a research model with five factors, twenty four variables and seventy six measurement for measuring the influencing factors to adoption of M-government services. The model is composed of total 16 hypotheses, 22 variables, and 76 measurements. The model is analyzed by using statistical package SPSS (18.0) and AMOS (18.0) together with structural equation method based on 294 samples. The results show that the model is valid and there are statistically significant influence between ease of use and usefulness, ease of use and user's satisfactions, usefulness and intent of re-use, and user's satisfactions and intent of re-use, excepting usefulness and user's satisfaction, ease of use and intent of re-use did not affect significant influences. Especially, service quality, system quality, and relationship quality are identified as influencing factors to adaption of M-government service. The results are expected to provide a theoretical research framework which generate new research issues in M-government service area. It also can provide an useful guidelines to practical experts in successfully implementing M-government services. Further research directions are as follows. User's intents have to be studied in details by classifying users by individual, enterprise, and government as well as developing a new hypothetical model. Since M-government service is at the initial stage, longitudinal studies have to be conducted to trace the peoples' need in order to develop new high-quality mobile services.

The Influence of the Intimacy with Social Workers on the Use of Social Welfare Services of Married Immigrant Women - Focusing on Mediating Effects of Quantity of the Welfare Service-related Information (사회복지사와 친밀도가 여성결혼이민자의 서비스 이용정도에 미치는 영향 -'서비스 정보의 양'의 매개효과를 중심으로)

  • Lee, O-Bok
    • The Journal of the Korea Contents Association
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    • v.13 no.10
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    • pp.290-301
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    • 2013
  • This study aimed to explore the effect of the intimacy with social workers on the use of social welfare services of marriage-based female immigrants. Also, this study verified the effect of the quantity of the welfare service-related information as a mediated variable on the use of social welfare services. For this purpose, this study collected data from a total of 304 immigrant women married to Korean men living in City of Busan, City of Ulsan, and South Gyeongsang Province, and the data was analysed by SPSS 21. As the result of study, the intimacy with social workers had significant influences on the use of social welfare services of the married immigrant women. The results also showed that the intimacy with social workers contributed to the quantity of the welfare service-related information. Based on these results, implications of the important roles of social workers and the directions of their effective roles for the marriage based female immigrants to use the social welfare services were suggested.

An analysis of the impact of cyber university students' self-efficacy, subjective norms on the behavioral intention to use mobile web service (사이버대학생의 모바일자기효능감, 주관적 규범이 모바일웹서비스 수용의도에 미치는 영향 분석)

  • Joo, Young-Ju;Seol, Hyun-Nam;Yoo, Na-Yeon
    • The Journal of Korean Association of Computer Education
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    • v.16 no.3
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    • pp.1-12
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    • 2013
  • The purpose of this study is to examine a structural relationship among mobile self-efficacy, subjective norm, perceived usefulness, perceived ease of use and behavioral intention of mobile web service using technology acceptance model (TAM). 144 cyber university students enrolled in a course with mobile web service participated for this study. The result revealed that 1) mobile self-efficacy (${\beta}$ = .43, p<.05), subjective norm (${\beta}$ = .30, p<.05), perceived ease of use (${\beta}$ = .25, p<.05) had a direct effect on perceived usefulness. Second, mobile self-efficacy (${\beta}$ = .36, p<.05), subjective norm (${\beta}$ = .44, p<.05) had a direct effect on perceived ease of use. Third, perceived usefulness (${\beta}$ = .94, p<.05) had a direct effect on behavioral intention of mobile web service. However, perceived ease of use did not have a direct effect on behavioral intention of mobile web service significantly. Results of this study emphasize the role of an extended TAM including mobile self-efficacy and subjective norm in a mobile web service course at a cyber university.

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Perspectives on the Use of Elementary Mathematics Textbooks by the Pre-service Teachers (예비교사의 초등수학교과서 활용에 대한 관점)

  • Park, Mangoo
    • Journal of the Korean School Mathematics Society
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    • v.22 no.4
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    • pp.461-482
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    • 2019
  • The purpose of this study was to analyze the elementary pre-service teachers' perspectives on the use of the elementary mathematics textbooks by observing mathematics classes at the schools and to present suggestions on the use of textbooks in the mathematics classes. For this study, let 54 pre-service elementary school teachers observe a total of 54 classes (1,299 students) in the first through sixth grades at 15 areas in Seoul city. With the observations of the mathematics classes, the researcher analyzed the pre-service elementary teachers' perspectives on the use of resources including mathematics textbooks in the elementary mathematics classes. As a result of the study, the pre-service teachers recognized that mathematics textbooks are the main material for mathematics classes, but they think that they need to reconstruct the contents of the textbooks for effective teaching and learning mathematics. In addition, various additional materials need to be used in order to help students learn mathematics more effectively, including by differentiated materials. Also, instruments used in the classes were mainly consisted of TV and PPT data. Pre-service teachers were not much satisfied with the contents of the elementary mathematics textbooks. However, they did not feel the need for development of digital textbooks. The researcher suggested a long term research on how to use study materials such as textbooks within the overall mechanism of teaching and learning processes. Also, practical teacher education programs that include applications of textbooks at schools are necessary in order to improve the quality of mathematics teaching and learning.

The Development and Rehabilitation Services for Children with Disabilities The Effect of Parents' Service Satisfaction (장애 아동의 발달재활서비스가 부모의 이용만족도에 미치는 영향)

  • Ju, Ok-In
    • The Journal of the Korea Contents Association
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    • v.20 no.2
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    • pp.382-393
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    • 2020
  • The purpose of this study is to identify the usability of parents of developmental rehabilitation services for disabled children. To that end, 120 disabled children and 120 parents were surveyed in 17 cities, including nine cities in Gangwon Province, welfare centers and private institutions in the military. Data analysis used SPSS Statistics 18 and the main findings are as follows. First, there was a significant difference in the type of supply and demand in the general characteristics of parents using the developmental rehabilitation service. Second, the service use characteristics of the developmental rehabilitation service showed a statistically significant difference in the service satisfaction of the private care institution, and third, the process and effect of the service provision of the developmental rehabilitation service were shown to be significant in the service satisfaction level. Fourth, the effect of choice on service satisfaction was significantly shown in the accessibility of developmental rehabilitation services. The significance of the research results is to confirm that the service provision and access to the services of developmental rehabilitation services increases the satisfaction level of disabled children's parents. Accordingly, the discussion and implications for improving the satisfaction level of the use of parents using the developmental rehabilitation service were presented.

Predictors of Social Service Utilization of Elderly Using the Anderson model (Anderson 모형을 이용한 노인의 사회서비스 이용 예측요인)

  • Jeon, Byeong-Joo;Han, Ae-Kyeong
    • Journal of Digital Convergence
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    • v.12 no.8
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    • pp.19-27
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    • 2014
  • Traditionally, Anderson model is recognized as suitable for analysis of predictive factors for the use of medical and social services. Therefore, the present study was aimed to investigate the predictors of the elderly's use of the social service based on previous studies by configuring Anderson model's predisposing factors(gender, age, education level, place of residence, marital status), enabling factors(economic status, health literacy, use of welfare center or not), and need factors(whether held chronic disease, IADL and depression). To this aim, SPSS 18.0 was used for the subject of 329 elderly living in Chungbuk region. The main findings of this study are as follows. The most influential factor on the social service use of the elderly turned out to be whether to use the welfare centers and health literacy of enabling factors. Next, the depressed levels showed the most significant impact among the need factors, and gender was the most influential among the predisposing factors. Based on the results of these studies, some measures were suggested to activate the elderly's use of social services.

Path Analysis of Credit Card Use Patterns among College Students : Examination of Cash Advances and Deferred Payments (대학생소비자의 신용카드 사용행동에 대한 인과분석 : 현금서비스 사용행동과 연체행동을 중심으로)

  • Kim Chang-Mi;Kim Young-Seen
    • Journal of Families and Better Life
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    • v.23 no.2 s.74
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    • pp.77-91
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    • 2005
  • The purpose of this study is to investigate general tendencies in credit card use, and determine the causes of the use of cash advance service and deferred payment among college students. Socio-demographic variables(gender, year in college, allowance, family income, parents' education and occupation, having taken a personal financial management course), knowledge and attitudes toward credit card, and financial management practices were incorporated as antecedent variables. Logistic regression analysis and multiple regression analysis were conducted to test the hypotheses. The results were as follows ; First, $32\%$ of the college students with no regular income experienced deferred payment, and $60.4\%$ of them had used a cash advance service. Second, the frequency and amount of cash advance service use were affected by family income, financial practices, and allowance. The financial practice as a parameter was affected by their completion of a personal finance course and their allowance. Third, deferred payment of credit was affected by their knowledge on credit cards and their financial practices. The financial practices as a parameter were affected by the family income and their completion of a personal finance course, and the knowledge on credit cards was affected by gender. Lastly, implications and suggestions for credit card use behavior research and consumer credit education are discussed in this article.

Impact of Service Quality on the Intent of Continuous Use of Railroad Logistics - Focusing on the Mediation Effect of Logistics (철도물류의 지속적 이용의도에 미치는 서비스 품질의 영향력 - 물류성과의 매개효과를 중심으로)

  • Kim, Jong-Man;Lee, Yong-Sang
    • Journal of the Korean Society for Railway
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    • v.20 no.3
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    • pp.389-399
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    • 2017
  • This study analyzes the impact on continuous use of railroad logistics by mediating the logistics performance of recognition on the logistics service quality. According to the results, economic quality, information quality and relationship quality have impacts on the intent of continuous use by fully mediating logistics performance. Based on these results, a model for intent of continuous use of railroad logistics was proposed. As for the results of this study, it can be seen that the continuous use of railroad logistics is formed by the logistics performance due to the use of railroad logistics and, for this, a practical direction is suggested: the improvement of service is required, by which the recognition can be enhanced for the economic quality, information quality and relationship quality of the customers.

The relationship between dental care needs and dental service use in Korean elderly (한국 노인의 치과 의료 필요와 치과 서비스 이용의 관련성)

  • Park, Min-Sun;Choi, Bo-Youl;Kim, Yu-Mi
    • Journal of Korean society of Dental Hygiene
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    • v.20 no.6
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    • pp.819-829
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    • 2020
  • Objectives: This study aimed to assess the relationship between dental care needs and dental service use in Korean elderly. Methods: Using the sixth Korea National Health and Nutrition Examination Survey, from 22,948 individuals, 1,572 (male 701, female 871) elderly individuals aged above 65 years were included in the study. All analyses were stratified by sex. Results: In males, the group with subjective needs was 3.74 (95% confidence interval [CI]: 2.58-5.41) times more likely to use dental services than the group without subjective needs. For females, the group with subjective needs was 2.17 (95% CI: 1.57-2.98 ) times more likely to use dental services than the group without subjective needs. Conclusions: To conclude, the elderly with symptoms, used the dental services for pain relief and functional recovery. Fundamental efforts to improve oral health are needed, such as providing treatment, prevention and educational services, besides efforts to provide treatment-oriented dental services. Further research is needed for the middle and elderly individuals who are in the blind spot of the existing policy.

Recent trends in intensity-modulated radiation therapy use in Korea

  • Huh, Seung Jae;Park, Won;Choi, Do Ho
    • Radiation Oncology Journal
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    • v.37 no.4
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    • pp.249-253
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    • 2019
  • Purpose: We aimed to analyze the trend in intensity-modulated radiation therapy (IMRT) use in Korea from 2011 to 2018. Materials and Methods: We collected data from the Health and Insurance Review and Assessment Service (HIRA) big data based on the National Health Insurance Service claims and reimbursements records using primary treatment planning codes (HD 041) for IMRT from 2011 to 2018. We analyzed the changing patterns in clinical application to specific tumor sites and regional differences in IMRT utilization. Results: The use of IMRT has exhibited an 18-fold steep rise from 1,921 patients in 2011 to 34,759 in 2018. With regard to IMRT in 2018, 70% of patients (24,248/34,759) were treated in metropolitan areas (Seoul, Incheon, and Gyeonggi Province). IMRT was most commonly used to treat breast, lung, and prostate cancers in 2018. Among these, the use of IMRT for breast cancer shows the most remarkable increase from 2016 when the National Health Insurance began to cover IMRT for all solid tumors. Conclusion: The use of IMRT is steadily increasing to treat cancer and is concentrated in metropolitan areas.