• Journal of the Ergonomics Society of Korea
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• v.30 no.2
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• pp.331-338
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• 2011

Objective: The present study developed a comprehensive usability testing and analysis framework based on a physical interface model of product and user and applied the proposed framework to usability testing of canister-type vacuum cleaner. Background: The development of a user-centered product design is important to satisfy customers who want to use the product with ease of use and to keep the manufacturer competitive in the market. Method: The proposed testing and analysis framework consists of (1) characterization of physical product-user interface, (2) preparation and administration of usability testing questionnaire, and (3) analysis and interpretation of usability testing results. A usability evaluation of five vacuum cleaners was planned and administered based on the proposed framework and its analysis produced detailed and overall usability testing results for various aspects such as tasks, usability criteria, and design components. Results: The testing results were further utilized to identify usability problems and preferred design features of the vacuum cleaners. Conclusion: The proposed usability testing and analysis framework was found effective to identify preferred features and problems of a product design in a systematic, holistic manner. Application: The proposed framework can be of effective use for practitioners of product design and development to obtain comprehensive, quantitative usability testing information in a systematic manner.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2011.10a
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• pp.210-212
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• 2011

Human Computer Interaction is rapidly growing in different aspects and areas. One of the areas that grab many scholars and researchers interest is usability. Usability is a main factor and critical pillar of products success and acceptance. In this paper, we deeply analyze the current usability models that measure the user performance during the interaction with products. Then, we fairly compare between each model to discover and present the strength and weakness of each model for supporting developer and business organization with guidelines during the development process of the products before launching the actual and final one. Decomposing comparison between each model is performed based on specific criteria. Comparison is tabulated, graphically depicted, and analytically decomposed.

• Journal of the Ergonomics Society of Korea
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• v.34 no.5
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• pp.401-410
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• 2015

Objective: The present study was to improve the graphic user interface (GUI) of a military computer-based training (CBT) system in terms of usability. Background: Existing studies have focused on usability evaluation of a particular GUI type such as sequence, hierarchy, or context type; however, few research has been conducted which identifies preferred GUI features based on a comparative analysis of different GUI types. Method: A comparative evaluation was conducted by 9 CBT design experts using a 7-point scale (1: very low, 4: neutral, and 7: very high) on hierarchy and context GUI types of a military CBT system in terms of 10 usability criteria. Then, preferred features of the hierarchy and context types being accommodated, a new GUI was developed and validated by 22 CBT users. Results: While the hierarchy type was found preferred by 1.6 times in terms of controllability to the context type, the opposite was found in terms of attractiveness, simplicity, and responsiveness by 0.6, 0.8, and 0.8 times, respectively. The proposed GUI was found superior to the hierarchy and context types in terms of accessibility and informativeness by more than 1.5 times, but inferior to the hierarchy and context type in terms of simplicity by 0.6 and 0.9 times, respectively. Conclusion: The new GUI developed by accommodating the preferred features of the hierarchy and context types improves usability in terms of accessibility and informativeness except simplicity. Application: The comparative analysis of various GUIs can be applied to develop an improved GUI in a systematic manner based on preferred features of the existing GUIs.

• Journal of Information Technology Services
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• v.19 no.1
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• pp.113-127
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• 2020

Current web accessibility checks and automatic assessments have been pointed out that the assessment items and scores are evaluated from the developer's point of view rather than from the user's one. In addition, although most of the grades of an automatic assessment on the public web sites are excellent because they are built in accordance with the web accessibility development guidelines, not a few web sites shows relatively low grades in evaluating their usability test made by those users. Taking into account the inadequacy of these web accessibility assessments, this study has identified the differences between the grades of usability evaluations and automatic evaluations for people with low vision and analyzed the major factors affecting web accessibility usability evaluations using Repertory Grid Techniques. Also, the Hard Laddering method of the Means-End Chain theory was adopted to visualize the relationship between Attributes-Conferences-Value and a hierarchical value system analysis based on FGI(Focused Group Interview) to people with the low vision. This study proposed the measures to improve the current web accessibility automatic assessment allocation, expert evaluation criteria, and user task assessment. In particular, it is a web accessibility user evaluation model that can consider the web accessibility quality certification criteria and user review assessment by directly analyzing the user cognitive structure and value system. This study is expected to be useful as a research to enhance the quality of web accessibility assessment.

• Journal of Digital Convergence
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• v.16 no.5
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• pp.239-245
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• 2018

So far, various researches have been conducted on evaluation of e-learning software, but subjective evaluation criteria are formed according to the classification presented from the viewpoint of the researcher rather than systematized form according to related standards. In addition, standards for software evaluation are continuously being supplemented for practical use, so it is urgent to establish evaluation bases by establishing evaluation criteria. Therefore, in order to establish the quality evaluation standard of e-learning software, this study analyzes the quality requirements of e-learning software based on the usability system among the quality characteristics of ISO/IEC 25000 series. This evaluation standard is distinguished by the fact that the evaluation standard of e-learning software that reflects the latest trend of related standardization has been established and practical utilization has been improved. It can be used effectively for quality evaluation and certification of e-learning software in the future.

• Korean Journal of Computational Design and Engineering
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• v.7 no.3
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• pp.177-189
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• 2002

For the development of automobile lighting components, various designers, developers and manufacturing personnel are involved, each group needing different software tools. In this Smartlite project, several software tools were developed far product development of the lighting components and then tested using two different user interfaces (UIs); the first was based on a commercial CAD system (SDRCI-DEAS) and the second was based on a web browser. The specific focus of this study was a comparison between the new web-based UIs, and the UIs on commercial CAD systems. The usability data have been collected from the users at Visteon and showed that the web-based UIs provided comparable functionality with the CAD-based UIs in terms of performance and usefulness. For the criteria of accessibility, the web-based tools out-performed the CAD-based tools.

• Journal of Digital Convergence
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• v.11 no.5
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• pp.105-117
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• 2013

Viewpoint about the quality of software is various. But, from the end-user point of view, user interface of software may be all to express the quality of software. But the detailed evaluation criteria were not established about usability evaluation method based on user interface so far, though user interface of software is the main object of usability quality characteristics. In this paper, we established a system about the method extracting and evaluating some quality characteristics elements measurable form user interface of software by analyzing the relationship between the elements constructing quality characteristics and user interface related to quality evaluation of software. We expect that this result of study will be a fundamental study adapting and evaluating to various types of user interface.

• International Journal of Internet, Broadcasting and Communication
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• v.11 no.4
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• pp.18-25
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• 2019

The public data portal provides various public data created by the government in the form of files and open APIs. In order to increase the usability of public open data, a variety of information should be provided to users and should be convenient to use for users. This requires the structured data design plan of the public data. In this paper, we propose a data design method to improve the usability of the Seoul subway public data. For the study, we first identify some properties of the current subway public data and then classify the data based on these properties. The properties used as classification criteria are stored properties, derived properties, static properties, and dynamic properties. We also analyze the limitations of current data for each property. Based on this analysis, we classify currently used subway public data into code entities, base entities, and history entities and present the improved design of entities according to this classification. In addition, we propose data retrieval functions to increase the utilization of the data. If the data is designed according to the proposed design of this paper, it will be possible to solve the problem of duplication and inconsistency of the data currently used and to implement more structural data. As a result, it can provide more functions for users, which is the basis for increasing usability of subway public data.

• Proceedings of the IEEK Conference
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• 2004.08c
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• pp.712-716
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• 2004

Because of rapid development of software technology, a number of software professionals have been concerned with component-based development methodologies. Up to date, the evaluation of component quality has been focused on object-oriented metric based methodology. But this paper presents the selection process and evaluation criteria based on an MCDM(Multiple Criteria Decision Making) technique for the selection of optimal COTS component from consumers' viewpoints. We considered functionality, efficiency and usability based on ISO/IEC 9126 for quality measurement and conducted practical analysis into commercial EJB component in internet. This paper shows that the proposed selection technique is applicable for the selection of the optimal COTS component.

• The Journal of the Korea Contents Association
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• v.21 no.3
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• pp.121-130
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• 2021

The increased competition in service development in various industrial sectors highlights the importance of producing high-quality services that provide a positive user experience. Although usability evaluation is recognized as an important method of verification of high quality service and utility, the general usability evaluation method has limitations of not taking the characteristics of various participants due to its uniform composition to account. As the following flaws can reduce evaluation efficiency, developing a new guideline seems to be the next step. Thus, this study focused on criteria on how to evaluate the usability for children and proposed non-face-to-face remote usability evaluation configurations and progress guidelines to increase the effectiveness. The following usability evaluation experiment was conducted based on the proposed guidelines and in this process, the effectiveness of the guidelines was verified and the items that needed to be supplemented were derived. It is expected that the non-face-to-face remote usability evaluation guidelines proposed through the study will be used as the basis for designing usability evaluations of services developed for children.