• Journal of Distribution Science
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• v.21 no.8
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• pp.83-96
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• 2023

Purpose: This study examined the relationship between the factors (Credibility, Usability) and user Innovativeness of the ChatGPT on TRA (Theory of Reasoned Action; Subjective Norm, Attitude) and Switching Intention. TRA and Innovation Diffusion Theory (IDT) were used. Research design, data and methodology: From April 26 to 27, 2023, an online panel survey agency was commissioned to conduct a survey of GhatGPT users in their 20s and 40s in Korea, and a total of 210 people were used for the final analysis. Verification of the research model was performed using SPSS and AMOS. Results: First, ChatGPT factors (Credibility, Usability) were found to have positive effects on TRA (Subjective Norm, Attitude). Second, ChatGPT user Innovativeness was found to have a positive effect on TRA (Subjective Norm, Attitude). Third, ChatGPT users' TRA (Subjective Norm, Attitude) were found to have positive effects on Switching Intention. Conclusions: These results mean that the superior Usability and Credibility of ChatGPT and the Innovativeness of users have a significant effect on the Switching Intention from existing Portal Service (Naver, Google, Daum, etc.) to ChatGPT. Generative AI such as ChatGPT should strive to develop various services such as improving the convenience of functions so that innovative users can use them easily and conveniently in order to provide services that meet expectations.

• Journal of Electrical Engineering and Technology
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• v.12 no.1
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• pp.478-485
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• 2017

Urban DC railways have played an important role in urban transportation, and railway operation and energy management have been emphasized to be important to achieve maximum efficiency from existing infrastructure. Fast, accurate DC railway power flow analysis is required to operate a DC railway efficiently, and this paper proposes a novel methodology to analyze the DC railway power network by implementing the participation factor (PF). The PF concept consists of a correlation between the vehicle and the substation, as explained using zones based on the position of the vehicles running on the route. Then, the DC railway powerflow is calculated using the PF concept. Finally, the usability of the proposed method was validated via case studies with actual railway operation data, and we discuss some of the advantages of the suggested methodology.

• Journal of Korean Society for Quality Management
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• v.45 no.4
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• pp.717-738
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• 2017

Purpose: This study focused on procedure and methodology for finding the critical design factors in the early stage of product development process. Methods: Firstly, three key criteria, function, affection and usability were defined as the determining factors on customer satisfaction. Secondly, evaluation matrix in terms of each key criteria was proposed for extraction of the critical design factors. Lastly, method of integrating the importance among three key criteria was suggested using structured equation model. Results: As a results of integrating the importance, design factors such as touch sensitiveness and touch method were rated as low in terms of affection. However, these factors were obtained for high ratings with respect to functionality and usability. Thus, touch-related design factors were more facilitated for enhancing customer satisfaction. Conclusion: It is expected that the process suggested in this research could be a considerably useful to maximize customer satisfaction in the early stage of product development process.

• 한국IT서비스학회:학술대회논문집
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• 2003.11a
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• pp.233-240
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• 2003

To develop high-quality software systems satisfying the customer's needs, user-centered design (UCD) process has been emphasized in the area of human-computer interaction. And component-based development (CBD) has been extensively studied to realize a systematic software reuse, thereby reducing the time-to-market and the development cost. Balanced integration of user-centered design process and CBD process will be a promising way for successful software construction, which effectively achieves three goals: the quality of software, the cost of software development, and the time-to-market. However, traditional CBD methodology seems to lack the concept of user-centered design process and the relevant methods. This paper proposes a way of incorporating user-centered design process into a CBD methodology. Firstly, this paper gives the brief introduction of UCD. Secondly, we explain typical UCD activities and methods along the phase of systems development lifecycle and propose the use of usability maturity model (UMM) for integrating UCD activities and methods with those of CBD methodology. Finally, as a case study, we describe the results of comparing the UCD activities to the activities of MaRMI-III, which has been developed as a CBD methodology at ETRI.

• The Journal of Korean Association of Computer Education
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• v.20 no.6
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• pp.71-81
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• 2017

The purpose of this study was to identify affordance usability problems and to improve an interface on the Web-based Diagnosis-Supplement system from learner's perspective in order to promote to be utilized as an user-friendly system. To address those goals, user testings with 6 students from 4th grade of the primary school and 3rd grade of the middle school were conducted and the firstly improved prototypes were suggested. Then, the suggested prototypes were reviewed by experts and finalized. This study has an implication on the methodology of the usability study by evaluating the system through the Hartson's 3 affordance theory. In addition, it contributes to improving pedagogical effects by the fixing serious affordance usability problems related to main tasks of the system such as the test questions and score visualization and matching between system and real world.

• Archives of design research
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• v.11 no.1
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• pp.73-80
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• 1998

Recently, the importance of cultural design has been increasing due to the globalization. However the cultural design is mainly focusing on the shape or color stereotype of different cultures, ignoring another important aspects of cultural design: the way of peoples' interacting with product. The study aims to develop usability test program for cultural user-interface design that operates in the world wide web. The study begins with discussing the nature of culture through defining culture and reviewing the depth and variables of culture. Based on the findings the structure of the usability testing program on the WWW design methods is identified. The usability testing program on the WWW comprises of five different modules: module for identifying users' demographic characteristics, module for cultural variables, module for population stereotype, module for usability testing, and module for data storage and analysis. Finally findings are summarized and further research prospects are outlined.

• Journal of the Korea Society of Computer and Information
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• v.15 no.4
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• pp.107-118
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• 2010

The user interface is the medium, which provides the users to have an access to the web-based information system. The user interface is the means of improving usability and accessibility for the user, as well as being the core component in the web-based information system. In this paper, the audit framework of the user interface was developed to upgrade the usability and accessibility; it was based on the three basic components of the current audit framework in the web-based information system. At the time of an audit, the UI process of the 'Analysis', 'UI Design', 'UI Production', and 'Test' was defined, which was analyzed through the web development methodology. Also, for the area of an audit, the 'Information', 'Design', and 'Technology' were defined by the analysis of the components that makes up the user interface, From the view of an audit, the standard criteria of an assessment were set as 'Usability', 'Accessibility', and 'Cross Browsing'. Through the framework that was proposed in this paper, practical audit applies the performed examples. By this, the efficiency of the proposed framework was verified.

• Journal of the Korean Society of Safety
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• v.33 no.4
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• pp.54-61
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• 2018

Objective: The current study aimed to investigate the accessibility and usability of the disabled person while using the everyday facility. Background: The national laws regulated accommodation of persons with disabilities, but our knowledge on the practical usefulness of the laws and acceptance by the users is still far from complete. Method: Compliance with laws was checked throughout the actual measurement of 87 engineering designs in the facilities of a national university, and the practical usability of the facilities was investigated by in-depth interviews with eight disabled persons. New design solutions were developed by the anthropometric methodology for better accommodation. The target-specific anthropometry database such as sitting knee height with wheelchair was employed. Results: First, the statistic showed that 28.7% of facility designs comply with the law, 29.9% of facility designs doesn't comply with the law, and 41.4% of facility designs doesn't have related law or regulation. Second, the law of table height(71cm in current) can accommodate only 49.3% of wheelchaired population. The following test for 95% accommodation revealed that the table with 80cm high is required. Third, the current law in the door width(90cm) can only accommodate 82.6% of disabled persons, so the new design solution was calculated and suggested that 100cm in the door width is necessary for 99% accommodation of disabled persons. Conclusion: Even with the laws and regulations for the disabilities it was clear that the accessibility and usability of the disabled persons in everyday facilities was still limited. An investigation for the new solutions about a wide range of facilities is necessary for better practical accessibility and usability of the handicapped persons. Application: The results of current study can be a basement of developing a new guideline or regulation of the facility design for the disabled persons.

• Journal of the Ergonomics Society of Korea
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• v.29 no.6
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• pp.907-914
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• 2010

Cognitive model, that is cognitive architecture, is the model expressed with computer program to show the process how human solve a certain problem and it is continuously under investigation through various fields of study such as cognitive engineering, computer engineering, and cognitive psychology. In addition, the much extensive applicability of cognitive model usually helps it to be used for quantitative prediction of human Behavior or Natural programming of human performance in many HCI areas including User Interface Usability, artificial intelligence, natural programming language and also Robot engineering. Meanwhile, when a system designed, an usability test about conceptual design of interface is needed and in this case, analysis evaluation using cognitive model like GOMS or ACT-R is much more effective than empirical evaluation which naturally needs products and subjects. In particular, if we consider the recent trend of very short-end term between a previous technology development and the next new one, it would take time and much efforts to choose subjects and train them in order to conduct usability test which is repeatedly followed in the process of a system development and this finally would bring delays of development of a new system. In this study, we predicted quantitatively the human behavior processes which contains cognitive processes for menu selection in touch screen interface through ACT-R, one of the common method of usability test. Throughout the study, it was shown that the result using cognitive model was equal with the result using existing empirical evaluation. And it is expected that cognitive model has a possibility not only to be used as an effective methodology for evaluation of HCI products or system but also to contribute the activation of HCI cognitive modeling in Korea.

• Journal of Information Technology Applications and Management
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• v.10 no.1
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• pp.91-110
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• 2003

The primary goal of this paper is to develop an evaluation model for Web site design that have substantial effects of the performance of marketing and promotion of goods and services of the company. This paper proposes 3 design aspects such as dosing concepts, usability, and artistic coordination. The model also have tested its applicability to real world examples through an appropriate statistical techniques. Then, the model has been actually applied into 6 typical web sites and their design problems are thoroughly investigated and compared each other. Several web site design guidelines are also proposed for web design practitioners.