• Journal of Distribution Science
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• v.17 no.5
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• pp.85-94
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• 2019

Purpose - The purpose of this study is to analyze the impact of customer's communication on sales performance in the online market. Research design, data, and methodology - This study uses linear regression analysis to examine the effects of product review characteristics which are the result of customer's communication, on sales performance by using product reviews of online marketplace Amazon. Result - The increase in the number of product reviews positively affected sales performance. An increase in extreme opinions in the product review has a positive effect on sales performance. The product review length has a negative effect on sales performance. Conclusions - This study has shown the online marketplace customers' communication can influence sales performance using product review big data. This study contributed to the theoretical completeness by analyzing all the products of the book category in Amazon online market. This research will complement the theories regard to the customer behavior affecting sales performance. We expect the empirical analysis result will provide empirical help to sellers, online marketplace operators, and customers. In particular, the number of letters in the product may negatively affect sales performance, so sellers need to consider this effect carefully when exposing product reviews.

• Journal of Korean Society for Quality Management
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• v.41 no.1
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• pp.15-38
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• 2013

Purpose: This study is to search for the core factors of improving business performance of small and medium venture manufacturing company and to do an in-depth analysis of the relations with management performance through systematic approach and to provide implications of importance of the management for the improvement factors for the domestic small and medium venture manufacturing company. Methods: The data have been analyzed via the regression and path analysis using AMOS. Results: this study is absorptive capacity affects the business performance of manufacturing companies. absorptive capacity has the role of the parameters of the Quality Management System and business performance. Conclusion: This study suggests how to run absorptive capacity according to type of management performance, and how to enhance Quality Management System to efficiently promote absorptive capacity in order to grow of management performance. also, this study shows a way to enlarge the valuation standard for management and customer performance reflecting the growth potential of an enterprise in circumstance where the valuation standard focuses on financial performance.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.10
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• pp.959-968
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• 2020

Research underlined that Small and Medium Enterprises' performance is enhanced by different types of innovation capabilities. This research tends to present a comprehensive model to explain the relationship between innovation capabilities and SMEs' financial and operational performance. Specifically, this study tends to achieve three objectives: explores the set of product, process, organizational and marketing innovation capabilities possessed by owners/managers of SMEs and their impact on Chinese manufacturing SMEs' operational and financial performance dimensions, identify the determinants of innovation capabilities, and determine the contextual factors that moderate innovation capabilities and SMEs' performance. This research employed a qualitative research method using in-depth interviews with eight owners/managers of Chinese manufacturing SMEs. Research findings revealed that product and marketing innovation capabilities have a significant impact on SMEs' financial performance while process and organizational innovation capabilities positively influence SMEs' operational performance. The major determinants of innovation capabilities involved availability of sufficient organizational resources, entrepreneurial orientation, knowledge development and external networks. The contextual moderating factors on the relationship between innovation capabilities and SMEs' performance involved internal factors which are: SME size, SMEs' owner/manager work experience, entrepreneurial mindset; and external factors: market dynamism and cooperation strategies. This paper ends by drawing some concluding remarks and proposing future research avenues.

• Journal of the Earthquake Engineering Society of Korea
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• v.18 no.2
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• pp.105-115
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• 2014

This paper is the sequel of a companion paper (I. Performance Evaluation) evaluating the relation between the seismic performance of steel intermediate moment frames (IMFs) and the rotation capacity of connections. The evaluation revealed that the seismic performance of IMFs having the required minimum rotation capacity suggested in the current standards did not meet the seismic performance criteria presented in FEMA 695. Therefore, thepresent study evaluates the causes of the vulnerable seismic performance for steel IMFs and proposes alternatives to satisfy the seismic performance suggested in FEMA 695. To that goal, the results of nonlinear analysis, which are the pushover analysis and the incremental dynamic analysis, are examined and evaluated. As a result, high-rise IMF systems are seen to have the lower collapse margin ratio after connection fracture than row-rise IMF systems and, the actual response isfound to compared tothedesign drift ratio acting on design load design. Finally, the minimum design load values are proposed to meet the seismic performance suggested in FEMA 695 for IMF systems having vulnerable seismic performance.

• Journal of Korean Academy of Fundamentals of Nursing
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• v.18 no.3
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• pp.310-316
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• 2011

Purpose: In the present study, the difference in patients' nursing demands and nursing performance as perceived by the patients was examined. Methods: The participants were 272 patients on maintenance hemodialysis at five university hospitals. Nursing need and nursing performance were measured using the tool developed by Lee for this study. Results: The mean score for nursing demand was 3.35 points out of 4. The scores were higher for participants with middle school graduation or less, those not professing religion, and those whose medical insurance was of the medicaid type. The mean score for perceived nursing performance was 3.22 points out of 4. Nursing performance as perceived by hemodialysis patients was lower than nursing demand for 22 of 28 items. The item with the largest difference between nursing performance and nursing demand was 'Give a pain-free injection', followed by 'Explain about insurance benefits and supports' and 'Maintain quiet environment in the hemodialysis unit enabling rest during hemodialysis'. Conclusion: The results show that nursing performance as perceived by hemodialysis patients was lower than nursing demand. This result indicates a need to develop appropriate strategies to enhance nursing performance, especially for items that showed low nursing performance.

• Nuclear Engineering and Technology
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• v.53 no.11
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• pp.3612-3624
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• 2021

At present, in the case of pump fast optimization, there is a problem of rapid, accurate and effective prediction of cavitation performance. In "A Cavitation Performance Prediction Method for Pumps PART1-Proposal and Feasibility" [1], a new cavitation performance prediction method is proposed, and the feasibility of this method is demonstrated in combination with experiments of a mixed flow pump. However, whether this method is applicable to vane pumps with different specific speeds and whether the prediction results of this method are accurate is still worthy of further study. Combined with the experimental results, the research evaluates the sensitivity and accuracy at different flow rates. For a certain operating condition, the method has better sensitivity to different flow rates. This is suitable for multi-parameter multi-objective optimization of pump impeller. For the test mixed flow pump, the method is more accurate when the area ratios are 13.718% and 13.826%. The cavitation vortex flow is obtained through high-speed camera, and the correlation between cavitation flow structure and cavitation performance is established to provide more scientific support for cavitation performance prediction. The method is not only suitable for cavitation performance prediction of the mixed flow pump, but also can be expanded to cavitation performance prediction of blade type hydraulic machinery, which will solve the problem of rapid prediction of hydraulic machinery cavitation performance.

• Journal of Distribution Science
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• v.22 no.3
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• pp.1-10
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• 2024

Purpose: The current study focused on work performance of distribution department of AMC (asset management company) industry in China, outlines the challenges faced by distribution employees of Chinese four biggest national AMCs, aiming to enhance the ability of Chinese national AMCs to succeed in the face of external challenges such as economic, social, and technological changes. Research design, data and methodology: This study adopted quantitative methods, questionnaire was collected from 248 general distribution department employees of four national AMCs of China, these employees are from the top 5 developed cities in China, and software Smart PLS 3.0 and SPSS 25 was applied to data analysis. Results: The result of this current study through Smart PLS 3.0 has revealed that the significant effect of affective commitment on contextual performance, affective commitment on task performance, continuance commitment on contextual performance, normative commitment on contextual performance, and effect of continuance commitment on task performance and normative commitment on task performance were found to be non-significant. Conclusions: According to the important role of distribution department, managers in China's national AMCs can leverage the study's findings to enhance organizational commitment among employees of distribution department, and further positively influences distribution department employees' work performance.

• Proceedings of the SAREK Conference
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• 2009.06a
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• pp.102-107
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• 2009

Window system is an essential component for lighting, ventilation and thermal environment in buildings. Moreover, as balcony extension in apartment houses become legalized, the performance requirements of window systems in balcony space are getting complicated. However, at this moment, five properties of the windows are used to represent the performance aspects of the system, including wind resistance, air tightness, water tightness, sound insulation, thermal resistance. And such single properties are not capable to express the performance of a space with the window systems in terms of performance concept. A performance analysis with wholistic approach is required to see the effect of the window system in built environment. Thus, performance-based approach should be established, which will be able to evaluate the goal/function and comfort of occupants/owners. As the first step to develop the performance indicator for the window systme for balcony space, this study conducts a survey to find the required performance aspects. A complete set of performance-based indicators will be developed with verification methods in the later stage of research.

• Journal of Information Technology Applications and Management
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• v.20 no.3
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• pp.143-167
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• 2013

The main propose of this research is to examine the performances in ERP introduced enterprises by utilizing BSC model proposed by Kaplan and Norton [1992], to realize this goals, a theoretical review on ERP, BSC, and other related issues is performed in advance, accordingly, research model was generated. In conceptual model analysis, we focused on casual relationships among four performance measurement indicators after introduction of ERP proposed by Kaplan and Norton [2000]. To test the model, structural equation modeling is employed to analyze data collected from 164 enterprises which have introduced ERP for more than 1 year. Survey respondents were confined within the representatives of each enterprise's ERP. Hypotheses proposed in our research are tested by covariance structure model, results are listed as follow : First, learning and growth performance is significant factors for improving both internal process performance and customer performance; second, process performance has a positive impact on customer performance third, despite that customer performance is positively related to financial performance, no direct relationship is found between internal process performance and financial performance, an indirect relationship is built through intermediate medium of customer performance. Based upon these results, we discuss implications at the latter part of paper. Meanwhile, we also provide research limitations, and future research in the final section.

• Journal of the Korean Operations Research and Management Science Society
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• v.40 no.1
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• pp.185-198
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• 2015

This study drew performance management factors analyzed a causal link between acceptance and satisfaction of performance management to present the method for promoting acceptance on the performance management system that most of the public enterprises, government-affiliated organizations are implementing. To achieve this, qualitative analysis and quantitative analysis were conducted in parallel through in-depth case studies and surveys. The results of this study are as follows. First, the analysis of the performance management factors with preceding studies shows that performance management indicators, performance management operations and performance management communications. Second, from the causal relationship of performance management factors affecting performance management acceptance reveals that performance management operation has statistical significance. Third, the analysis of the effect of performance management factors on the management satisfaction shows that operation and indicator of the performance management have statistical significance and reflecting the performance indicators to business, adequacy of target level, training, system support and CEO's Leadership have been revealed as important variables to the management satisfaction. Fourth, the result of the analysis on casual connection between acceptance and satisfaction of the performance management shows that improving management acceptance has a direct impact on satisfaction because performance management receptiveness were deemed statistically significant. Fifth, the result of the in-depth case studies on improving performance management acceptance shows that public enterprises have been putting in an effort to design indicators and try to encourage internal member's involvement during the monitoring and evaluation. The quantitative analysis based on survey has turned out that performance management operation and performance management indicators have statistical significance. The qualitative analysis by in-depth analysis shows that public enterprises put a lot of effort to performance management indicators and communication between internal members. As a result, commitment to performance management operation is required to improve the performance management acceptance. In other words, a detailed implementation plan for training, information system support, and CEO's leadership has to be established and ought to be pushed.