• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.7
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• pp.578-588
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• 2019

As the service industry develops, service quality, customer satisfaction, and human resource management are considered priorities in modern management to maintain a company's growth. Therefore, understanding the strategic importance of service marketing is an essential task for modern companies. This study examined the relationship between the internal service quality of employees in the organization and customer orientation through organizational effectiveness. In the case of an airline, a service can be defined as an interaction between an external customer and an internal customer service provider. This interaction significantly affects the behavior and attitude of the employees. Based on the results, empowerment has a significant influence on the internal service quality, but it has no significant effect on customer orientation. As the relationship between department and employees improved, the more confident staff showed an improved ability to perform their work. Therefore, it is important that the organizational structure and the reporting system are as concise and clear as possible to allow employees to accurately recognize the authorities and responsibilities assigned to them and have autonomy and discretion in the framework.

• Journal of Digital Convergence
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• v.20 no.4
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• pp.93-100
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• 2022

This study aimed to understand the current status of science and engineering university(SEU) R&D operations depending on the research project characteristics(e.g., stages and characteristics), then provide implications for future university R&D support systems and related policies. Hence, an online survey targeting SEU R&D recipients was conducted between October 4th to November 5th, 2021. Analyzing 445 valid data using the Apriori algorithm, 16 association rules for R&D operation according to the research project characteristics show that regardless of research characteristics, SEU's R&D projects, particularly in applied research, were funded or operated under the leadership of government or public institutions. For basic research, individual researchers had a higher level of autonomy in determining research topics; yet, they had a short duration (3 years) and a unit of evaluation period of more than 3 years. These findings can be empirical evidence for revealing the relationship among various variables in operating SEUs' R&D.

• Journal of the Korea Institute of Building Construction
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• v.21 no.3
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• pp.231-239
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• 2021

Entering the era of the fourth industrial revolution, information and communication technologies such as CCTV, home network systems and equipment are being used in the construction industry. In particular, in order to increase the autonomy of information and communication technologies in apartments, the government has announced an administrative revision of information and communication-related laws, and companies are focusing on developing technologies such as smart home services. In addition, most domestic and foreign studies on the information and communication work were mainly conducted on technology and management. However there is a lack of research on physical defects affecting the quality of ICT. Therefore, this study collected the defect data registered in the project management system of three domestic construction companies and classified them according to the standards of the Enforcement Decree of the Apartment House Management Act. According to the analysis of the frequency of defects work type, 88.10% of defects occurred in home network equipment work. In addition, analysis of defects type in the four detailed works showed the highest number of operation error. The cause was analyzed and prevention measures and countermeasures were presented in parts of design, construction, and maintenance. The results of this study will improve the quality of apartment housing and be used as basic data for future research on practical defect minimization and prevention measures.

• Journal of Korea Entertainment Industry Association
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• v.14 no.6
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• pp.289-299
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• 2020

The purpose of this study was to confirm the effect of mindfulness education on perceived stress, mindfulness, psychological well-being, and brain waves. The study used a repeated-measures design to examine 42 female university students currently enrolled in mindfulness courses. Subjects participated in the mindfulness course once a week for eight weeks, 50 minutes per session. The main outcome variables, such as perceived stress, mindfulness, and psychological well-being, were measured with a structured questionnaire and brain waves were measured with an electroencephalograph. The same variables were then measured after the completion of the eight-week course. The results demonstrate that perceived stress significantly decreased from 1.85±0.39 to 1.66±0.39 points (t=3.44, p=.001), while, on the other hand, mindfulness increased from 3.10±0.26 points to 3.19±0.32 points (t =-2.78, p=.008). There was also a significant difference in the level of autonomy, a subcategory of psychological well-being (t=-2.70, p=.010). In addition, EEG indicated significant changes in the frequencies of Theta channel 19 and Rapid Alpha channels 7 and 10. These results suggest that further studies are needed to elucidate the effects of mindfulness education through the modification of mindfulness course plans, diversification of teaching methods, and improvement in the educational environment.

• Journal of Korea Entertainment Industry Association
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• v.13 no.4
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• pp.271-281
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• 2019

The purpose of this study is to provide basic data for improving the adaptability of college life by examining the effects of individuality and relationship of university freshmen on college life adaptation. The study subjects were 383 freshmen enrolled in a university in Chungbuk C City, and a multiple regression analysis was conducted to examine the factors of impact. The first study found that boys were more individual in genders, depending on the general characteristics. Extroverted students were more relational. In the majors, students in the humanities and social sciences were more related, and students in the natural engineering department were more individual. Second, the lower factors affecting college students' adaptation to college life were found to be autonomous in individuality, and affinity and intimacy in relation. In particular, autonomy has the greatest impact on adaptation to college life, followed by affinity and intimacy. Based on these results, policy suggestions are needed first, it is necessary to balance and balance individuality and relationship. second, it is necessary to create activities and learning environments that you can choose for yourself. third, it is necessary to develop programs to promote affinity and intimacy such as department events and club activities. fourth, emotional and psychological program support through face-to-face contact should be activated to improve individuality and relationship.

• Journal of the Korean Society of Marine Environment & Safety
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• v.29 no.7
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• pp.910-914
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• 2023

With the technological innovation owing to the 4th industrial revolution, the maritime transportation is rapidly being developed with autonomous ships and systems. Particularly, autonomous ships will partially replace the manned ships and navigation among them remotely upon the degree of autonomy suggested by IMO. Accordingly, the remote operator and related research have increased as well. However, the data on the minimum required manpower for remote operators are lacking such as considering engage required situations and their co-occurrence probability. Therefore, this study proposes a simulation model that calculates the number of remote engage required situations by defining restricted water area and remote engage required situation as close-quarter situations based on accumulated trajectory data of actual ships. The findings are expected to be used as background materials to establish the appropriate manpower distribution of remote operators in remote operation centers.

• Journal of Preventive Medicine and Public Health
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• v.30 no.1 s.56
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• pp.209-228
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• 1997

In ordo to investigate the professional job perception and job satisfaction of interns and residents and its related factors, the author conducted survey using self administered questionnaire for 2 months(August and September, 1996). The study subjects were 562 interns and residents who worked at one university hospital(tertiary hospital) and two general hospitals(secondary hospital) in Taegu, Korea. Among them, 297 (52.8%) responded completely. The results were as follows ; Respondents thought that people component was most important, science and status components were next among professional value scales which meant the desirable attitudes required to conduct professional works. But, the score of professional value scales was generally high and not affected by other variables in multiple linear regression analysis. They seemed to have very normative and ideal perceptions about professional values. The score of professionalism scales, which were attitudinal and behavioral traits about professional job, of high grade residents was significantly higher than that of interns and lower grade residents. The score of reference to professional organization and autonomy factor were increasing significantly as the grade increased. Working conditions and perception for socioeconomic status of doctors influenced the score of professionalism scale significantly. It seemed that professional socialization was made during the training periods of interns and residents. Most of respondents answered that current socioeconomic status of doctors were middle and high strata but they responded that the socioeconomic status of doctors would fall in the future. They seemed to have a pessimistic thought about doctor's status. Generally the respondents thought that they were satisfied with doctor job and fit to the job, but 51.9% answered that if possible they would get other jobs. It seemed to reflect their critical thinking on doctors' status. Perceptions about socioeconomic status of doctors, professional value and professionalism influenced job satisfaction significantly. The interns and residents had high sense of calling to doctors and thought that doctors were socially important job. Generally they were satisfied with their job. Interns and residents had normative thoughts about the trait which compentent doctors must have. During the training period, they seemed to have attitude and perception as a professional and to make professional socializations.

• Korean Journal of Social Welfare
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• v.67 no.3
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• pp.107-124
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• 2015

This study started from ideas on lack of discussion regarding age integration emphasized as an alternative paradigm for aged society and exclusion of policy target from discussion on age integration. This study analyzed potentiality of age integration through comparing the perception on impacts of age integration between policy target and professional. Results showed that policy target perceived social and individual effects of age integration more sceptically than professional. Also, policy target reported higher levels of agreement on development of age friendly environment and increase in social contribution by the aged as social impacts of age integration. Otherwise policy target, professional showed higher levels of agreement on enhancement of social solidarity and increase in mutual understanding among generations. In perception on individual impacts of age integration, policy target differed from professional by emphasizing extension of self-determination and self-autonomy. Lastly, group membership of policy target or professional significantly determined levels of agreement on positive impacts of age integration.

• Korea Journal of Hospital Management
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• v.17 no.1
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• pp.1-22
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• 2012

This study tires to examine affects that job and socio-psychological stresses of female office workers influence job satisfaction, organization commitment, and leaving intentions. A complete data are collected by conducting a survey with 240 female office workers from 9 medical institutions regarded as almost general hospital in Seoul. It is analyzed that the relation between socio-psychological stress and job satisfaction, organization commitment, and leaving intentions by using t-test; analysis of variance; correlation analysis; principal component analysis; linear structural equation modeling; etc. The results of this study are summarized as following. First, as it was comprehended by specific characteristics of subjects that the female office workers' level of job and socio-psychological stress, job satisfaction, organizational commitment, and leaving intention, there were statistically significant distinctions from their age, marital status, presence of children, position in the organization, type of employment, and monthly average income. Second, this study regarded relationship between the female office workers' level of job and socio-psychological stresses, job satisfaction, organizational commitment, and leaving intention. Job and socio-psychological stresses were negatively correlated with job satisfaction and organizational commitment, but the stresses were positive with leaving intention. Third, after evaluating effect that 8 features related to the job stress could influence job stress, the most effective valuables were in order to unfairness in organizational structure, workplace culture, inadequate compensation, and relationship conflict. Fourth, when looking at the overall effects of the job and sociopsychological stresses on job satisfaction, organizational commitment, and leaving intention, work autonomy was the most influencing factor of work stress levels. The level of the job stress seemed to be a prevalent impact on the leaving intention and it showed the most negative relationship that path coefficient from leaving intention to organizational commitment and also from organizational commitment to job satisfaction. Based on these findings, it can be defined that the job and socio-psychological stresses strongly influence job satisfaction, organizational commitment, and leaving intention.

• Journal of Digital Policy
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• v.1 no.2
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• pp.71-77
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• 2022

The purpose of this study is to analyze the job satisfaction of hospital workers according to the type of hospital and to provide basic data for successful hospital management. For data analysis, frequency analysis and chi-square analysis are performed for general characteristics, and Kendall's tau correlation analysis is performed to see the correlation between statistically significant factors among job environment, value realization, organizational characteristics, and individual ability factors. did A total of 241 people working at primary, secondary, and tertiary medical institutions were surveyed. Among the value realization factors in the research results, self-esteem and rewarding (p<0.05), autonomy and creativity (p<0.05), and among personal competencies factors, workload (p<0.05) were statistically A significant difference was seen. Value realization and personal competence factors were found to influence job satisfaction (p<0.001). In conclusion, the most basic for the qualitative and quantitative growth of the hospital should be the job satisfaction of the internal members, on the basis of which positive medical services should be provided to the patients.