• Journal of Information Processing Systems
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• 제7권2호
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• pp.287-298
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• 2011

Efficient service description and modeling methodologies are essential for dynamic service composition to provide autonomous services for users in ubiquitous computing environments. In our previous research, we proposed a 'u-service' ontology which is an abstract and structured concept for device operations in ubiquitous environments. One of the problems that we faced during the design process was that there are not enough standards to analyze the effectiveness of a u-service ontology. In this paper, we propose a quality evaluation model to facilitate the design process of a uservice ontology. We extract modeling goals and evaluation indicators based on the uservice description specification. We also present quality metrics to quantify each of the design properties. The experiment result of the proposed quality model shows that we can use it to analyze the design of u-service ontology from various angles. Also, it shows that the model can provide a guideline, and offer appropriate recommendations for improvements.

• 한국정보과학회논문지:소프트웨어및응용
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• 제37권6호
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• pp.430-445
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• 2010

유비쿼터스 컴퓨팅 환경에서 사용자에게 서비스를 자동으로 제공하기 위해 사용되는 동적 서비스 합성은 효과적인 서비스 기술 및 모델링 기법이 전제되어야 한다. 이를 위해 이전 연구에서는 유비쿼터스 환경 내의 기기의 기능을 추상화한 'u-서비스'라는 개념을 제안하였고, 온톨로지로 구조화하는 메커니즘과 u-서비스의 특성을 표현하기 위한 기술 규격을 정립한 바 있다. 하지만 u-서비스 온톨로지 설계시에 효율성을 검증하기 위한 체계나 기준을 제공하지는 못하고 있다. 또한 기존의 소프트웨어 제품이나 컴퓨팅 시스템의 품질 평가 모델은 유비쿼터스 서비스의 특성을 고려하지 못하므로 직접 적용하기에도 적합하지 않다. 따라서 본 연구에서는 이전 연구에서의 u-서비스 온톨로지 구축 방법론을 바탕으로 효과적인 유비쿼터스 서비스 온톨로지를 설계하기 위한 품질 평가 모델을 제안한다. 유비쿼터스 서비스 온톨로지의 특성을 반영하여 모델링 목표와 설계 단계에서의 평가 지표를 도출하고 각 품질 속성을 정량화하기 위한 메트릭을 정의한다. 이전 연구에서 구축한 u-서비스 온톨로지에 적용한 결과, 제안한 품질 평가 모델을 통해 유비쿼터스 서비스 온톨로지의 적합성을 다각도로 분석하고 설계 개선을 위한 모델링 원칙을 제시할 수 있음을 보였다.

• 한국IT서비스학회지
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• 제17권2호
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• pp.1-16
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• 2018

Large corporations have the work and roles of employees clearly defined in accordance with their established internal structure whereas small and mid-sized firms may lack an official job specification or a written job description, causing ambiguity in the role of employees. In IT service companies, especially, there is a relatively large number of tasks requiring one person to play multiple roles and they are often highly dependent on few key players. In this reality where about 80% of the job seekers end up in SMEs, it is therefore necessary to look into how the turnover factors such as job strain and occupational burnout caused by the role ambiguity from extra work affect the turnover intentions of small and medium sized IT service firm employees. The outcome of this study is as follows. First, the relationship between job strain and turnover intention has been examined to find that a weak inverted U shaped relationship exists between role overload, which is a subset of job strain, and turnover intention. Second, the hypothesis based on the competing values framework has been tested that the fitness with organizational leadership and culture would moderate the relationship between job strain and turnover intention and it has been confirmed that the degree of relationship between role conflict and role ambiguity, the subsets of job strain, and turnover intention has changed. In conclusion, in order to discourage turnover intention, it is necessary to increase the fitness with the organization and leadership or generate a sufficient level of strain in case of an organization with low fitness.