• Title/Summary/Keyword: Trust in online wine store

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Structural Relationships between Online Wine Store Quality, Trust, and Perceived Risk (온라인 와인 매장 품질, 신뢰와 지각된 위험간의 구조적 관계)

  • Kim, Yoo-Jung;Kang, Sora;Hang, Soo-Jin
    • Journal of Digital Convergence
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    • v.11 no.12
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    • pp.169-183
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    • 2013
  • As the issue of selling wine online has been raised in an attempt to implement FTA programs in a more effective way, wine will be available online in the near future in Korea. Thus, this study aimed at identifying key factors which will contribute to reduce various kinds of risks perceived by online customers, and investigating the structural relationships between those factors and perceived risks. Site quality of online wine shop(information quality, system quality), trust in online wine shop were selected as key predictors of perceived risks and research model was established using those factors. Data were collected from those who have experienced in using online wine store, and the research model was tested using valid data. Results of testing research hypotheses using data from survey respondents showed that information and system quality exerted an impact on trust in online wine shop. It was proven that information and system quality posited an impact on time risk whereas they was not related to performance and psychological risk. In addition, trust in online wine shop was shown to be related to time risk, performance risk, and psychological risk.

Key Determinants of Online Wine Purchasing Intention (와인의 온라인 구매의 주요 결정요인에 관한 연구)

  • Kang, Sora;Han, Su-Jin;Kim, Yoo-Jung
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.12
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    • pp.123-138
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    • 2013
  • This paper was to figure out why online wine purchasing is not activated despite of the many advantages of having online transactions and to fine key determinants of online wine purchasing intention. Thus, the purpose of this study was to identify the determinants of online wine purchase intention, and examines the relationships between the determinants and online wine purchase intention. Data was collected from those who have experienced in using online wine store to purchase wine, and data was used to test the proposed research model. The findings showed that perceived usefulness and social influence(subjective norm, image) were key determinants of online wine site trust, but they were not related to online wine site trust. It also was found that perceived usefulness, perceived ease of use and subjective norm were positively and significantly related to online wine purchase intention whereas it had no relationship with image. In addition, online wine site trust was shown to influence on online wine purchase intention. Finally, the mediating effects were found in the relationships between perceived usefulness, subjective norm, and online wine purchase intention. Based on the results of the study, implications for future research are drawn.