• Title/Summary/Keyword: Training Quality

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Characteristics of Quality of Work Life on Employees at Consultant Company in Indonesia

  • FAKHRI, Mahendra;NURNIDA, Ida;WINARNO, Alex;KURNIA, Benny;SURYANA, Deki
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.1105-1111
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    • 2020
  • The study aims to investigates and explore the quality of work life (QWL) and also to find out which QWL factors are considered as primary factors among employees of PT. Duta Transformasi Insani, a consulting service management in Indonesia. The factors of QWL in this study consist of nine components, which are: work environment, organizational culture and climate, relation and cooperation, training and development, reward and compensation, facilities, job satisfaction and job security, work autonomy, and resource adequacy. This study conducted a survey of every employee who works for PT. Duta Insani, which consists of various sample characteristics, such as gender, education level, and length of employment. The descriptive analysis also analyzes how the QWL condition in this company. The method in this research using quantitative descriptive and factor analysis, together with validity and reliability tests, to fulfill the study objectives. The results showed that most dimensions of employees' QWL are within a valid category, with an 80 percent average of this variable. Furthermore, the results also indicate there are two major factors constituting the quality of work life of the employees of PT. Duta Transformasi, which are supportive organizational culture, accounting for 47.75 percent, and organizational facilities, accounting for 13.03 percent.

Effect of Service Quality Toward Student Satisfaction and Loyalty in Higher Education

  • MULYONO, Hardi;HADIAN, Arief;PURBA, Nelvitia;PRAMONO, Rudy
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.929-938
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    • 2020
  • This study analyzes the effect of quality of services provided to the students' in relation to their satisfaction and loyalty. Respondents in this study were seventh semester students of Universitas Muslim Nusantara Al-Washliyah, the total number of students was 312. Data analysis techniques in this study used was SEM (Structural Equation Modeling) using the SmartPLS program. The results showed that students' satisfaction significantly mediated the correlation between academics and students' loyalty, between non-academic and students' loyalty, between reputation and students' loyalty, and between campus access and students' loyalty; on the other hand, students' satisfaction was not significant in mediating the correlation between program issues and students' loyalty. The findings suggest that it is necessary to improve the quality of lecturers to improve students' academic abilities and communication skills. As far as non-academic aspects are concerned, conducting training and development efforts and increasing awareness programs for administrative staff is important. For the reputation aspect, to carry out several marketing campaigns which predict to have an effect upon students in building positive perceptions of campus has to be executed as well. Meanwhile for access aspect, it should be made certain that every student can have direct access to staff employees, and it is necessary to improve dimensions which can increase students' satisfaction so that students are convinced of their choice of campus and then they are likely to recommend their chosen university and spread positive things about their institutions.

Quality Characteristics and Shelf-life of Rice Noodles Prepared with Red Ginseng Powder (홍삼 첨가에 따른 쌀국수의 품질특성과 저장성)

  • Kim, Eun-Mi
    • Culinary science and hospitality research
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    • v.14 no.1
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    • pp.161-169
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    • 2008
  • This study was performed to find out the quality characteristics of rice noodles by addition of red ginseng(0, 2, 6, 10%). The quality characteristics of the sample were estimated in terms of general composition, growth of microorganism and sensory evaluation. The results from this study were as follows. The protein, lipid and ash contents did not show significant difference in any of the groups. In dry rice noodles, moisture content significantly decreased in red ginseng groups but, in half-cooked rice noodles, moisture content significantly increased in 6 % and 10% red ginseng added groups(p<0.05). The microbial count showed less growth in red ginseng added groups after 3 months(p<0.05). According to sensory evaluation, surface color proved very good in the 10% red ginseng added group among the training panel while very good in the 2% red ginseng added group among consumers. Flavor was good in red ginseng added groups(p<0.05). Taste was very good in the 3% red ginseng added group. Appearance and overall quality were highest in the 2% and 6% red ginseng added groups(p<0.05). Therefore, rice noodles containing 2% or 6% red ginseng were most preferable and safe during 5 months and 6 days in dry and half-cooked noodles respectively.

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Framework of Non-Nuclear Methods Evaluation for Soil QC and QA in Highway Pavement Construction

  • Cho, Yong-K.;Kabassi, Koudous;Wang, Chao
    • Journal of Construction Engineering and Project Management
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    • v.2 no.2
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    • pp.45-52
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    • 2012
  • This study introduces a methodology to evaluate different types of non-nuclear technologies to see how they are competitive to the nuclear technology for quality control (QC) and quality assurance (QA) in soil condition measurement for highway pavement construction. The non-nuclear methods including the Electrical Density Gauge (EDG) and the Light Weight Deflectometer (LWD) were tested for their performance against a nuclear gauge, and traditional methods were used as baselines. An innovative way of comparing a deflection gauge to a density gauge was introduced. Results showed that the nuclear gauge generally outperformed the non-nuclear gauge in accuracies of soil density and moisture content measurements. Finally, a framework was developed as a guideline for evaluating various types of non-nuclear soil gauges. From other perspectives rather than accuracy, it was concluded that the non-nuclear gauges would be better alternative to the nuclear gauge when the followings are considered: (1) greater life-cycle cost savings; (2) elimination of intense federal regulations and safety/security concerns; and (3) elimination of licensing and intense training.

A Quality Evaluation System of a Handwriting String by Global and Local Features (지역특징과 지역특징을 통한 필기문자열의 품질평가시스템)

  • Kim Gye-Young
    • Journal of Internet Computing and Services
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    • v.5 no.6
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    • pp.121-128
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    • 2004
  • This paper proposes a quality evaluation system of a handwriting string written by electronic pen. For the purpose of the system, this paper describes how to retrieve reference data from a database, how to evaluate the quality of a handwiting string using global and local features. Also, it explains how to optionally recognize a grade of a handwriting string at using global and how to diagnose stroke order at using local. The quality can be evaluated in the case of different language between reference and input by the system. Therefore, we expect that the system is very useful not only for training on handwriting but also for learning a language.

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Effects of a Muscle Strength Reinforcement Exercise Program for Older Adult Patients on Hemodialysis (노인 혈액투석 환자를 위한 근력강화 운동 프로그램의 효과)

  • Lee, Jena
    • Journal of Korean Gerontological Nursing
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    • v.20 no.3
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    • pp.204-216
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    • 2018
  • Purpose: The purpose of this study was to examine effects of a muscle strength reinforcement exercise program (MSREP) for older adult patients with hemodialysis (OAPHD) which was designed to improve health status and quality of life of these older adult patients. Methods: Participants were 40 patients with OAPHD: 20 in the experimental group and 20 in the control group. MSREP was conducted with the experimental group for 12 weeks at H geriatric hospital. An assessment was done to determine effects on physical performance, inflammation index, fatigue, muscle strength and quality of life. Short physical performance battery, C-Reactive Protein (CRP), visual analog scale for fatigue, object lifting' proposed by the Life Options Rehabilitation Advisory Council, sit-to-stand test, and quality of life index were used to gather data. Results: Between the 2 groups there was no significant difference in scores for physical performance, fatigue or quality of life. However, the 2 groups showed significant difference in CRP values and muscle power scores on post-test. Conclusion: Findings provide evidence for the potential utility of education for older adult patients with hemodialysis. Also, this program could allow these patients to increase muscle strength, and contribute to achieving better health conditions in OAPHD care.

The Effect of Communication of Service Employee on Customer Satisfaction, and Reuse Intention

  • SUNG, Yu-Lim;PARK, Hye-Yoon
    • The Journal of Economics, Marketing and Management
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    • v.9 no.2
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    • pp.21-31
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    • 2021
  • Purpose: This study aims to provide marketing implications for training and face-to-face service employee communication by analyzing how communication by Korean crews at foreign airlines affects passengers' perception and how this perception relates to airline service quality and customer satisfaction. Research design, data: The collection of questionnaires for the demonstration in this study has collected 300 questionnaires for about a month for Korean passengers who are aware of the presence of Korean crew on board aircraft. Results: The study analyzed the relationship between the communication ability, customer satisfaction, and reuse intention of foreign airlines. An empirical analysis of the relationship between quality of airline service, customer satisfaction, and intention of re-use can suggest the following implications based on the language and non-verbal communication capabilities of the Korean crew working for foreign airlines. Conclusions: We studied the impact of communication between Korean crews working for foreign airlines on the quality of airline service, customer satisfaction and reuse intention. The Korean crew should also work for overseas airlines and consider communication as important and expand their overall foreign language education and communication skills to have a positive impact on not only Korean passengers but also their own citizens.

The Influence of Transformational Leadership on Organizational Performance: A Case Study in Indonesia

  • EFFIYANTI, Effiyanti;LUBIS, Abdul Rahman;SOFYAN, Sofyan;SYAFRUDDIN, Syafruddin
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.583-593
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    • 2021
  • The purpose of this study was to examine the relationship between transformational leadership and organizational performance with readiness to change and empower knowledge sharing quality as mediating variables. The survey was conducted by collecting the respondents' data by filling up forms which were designed using the google form application and collecting it using WhatsApp. This was performed on 400 respondents, encompassing employees from the National Agency of Drug and Food Control in Indonesia. The research model adopted was validated using Structural Equation Modeling technique with AMOS tool. The findings showed transformational leadership as a significant predictor of readiness to change and it proved relevant in empowering knowledge sharing quality, which in turn affects organizational performance. Furthermore, the effects of both two mediating variables was also examined, and only readiness to change significantly influenced the relationship between predictors of transformational leadership and organizational performance. The findings of this study showed the need for transformational leaders as the research focused on understanding the differences in employee character. This is required to encourage better performance by empowering quality knowledge dissemination mechanisms, with continuous in-house training activities. Therefore, the model adopted in this research and the hypotheses prove the direct effect of transformational leadership on organizational performance, achievable through the mediating role of readiness to change.

Effect of Fall Prevention Exercise Program on Fall Efficacy, Depression, and Quality of Life of Elderly in the Community

  • Sungbae Jo;Yang Rae Kim
    • Physical Therapy Rehabilitation Science
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    • v.11 no.4
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    • pp.391-399
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    • 2022
  • Objective: This study aimed to investigate the effects of fall-prevention exercise programs on fall efficacy, depression and health-related quality of life in elderly. Design: a randomized controlled trial Methods: A total of 57 participants over 65-years-old have been allocated to control and experimental groups. The experimental group received 8 weeks of fall-prevention exercises that included strengthening of lower extremities, balance and gait training. They received the exercises twice a week for 50 minutes as a group.Both groups were assessed using Modified Falls Efficacy Scale (MFES), Geriatric Depression Scale (GDS), and 36-Item Short-Form Health Survey (SF-36) prior and post to the intervention. The control group also received the same exercise program after the post evaluation. Results: The experimental group showed overall improvement in MFES, GDS, and physical components of SF-36 (p<0.05). The MFES was significantly increased in the experimental group after the intervention (p<0.05). The GDS was significantly decreased in the experimental group after the intervention (p<0.05). The SF-36, only physical Function, Role limitations due to physical health, general health, and energy and fatigue categories were improved in the experimental group after the intervention (p<0.05). Conclusions: The results showed 8 weeks of fall-prevention exercise programs can increase fall efficacy and physical related quality of life while reducing depression of elderly over 65.

A Framework for Implementing Information Systems Integration to Optimize Organizational Performance

  • Ali Sirageldeen Ahmed
    • International Journal of Computer Science & Network Security
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    • v.23 no.10
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    • pp.11-20
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    • 2023
  • The primary aim of this study is to investigate the influence of Service Provider Quality (SPQ), System Quality (SQ), Information Quality (IQ), and Training Quality (TQ) on the interconnected aspect of organizational performance known as growth and development (GD). The study examined the influence of information systems (IS) on organisational performance and provided a theory-based technique for conducting research. The theoretical foundation for this study is derived from the widely employed [1]. IS success model in information systems research. The study's framework incorporates several novel elements, drawn from a comprehensive review of both recent and earlier literature, which researchers have utilized to evaluate the dimensions of [1]. In this study, we collected data from a diverse group of 348 individuals representing various industries through a web-based questionnaire. The collected data were subjected to analysis using SPSS. We conducted a multiple regression analysis involving 15 factors to assess several hypotheses regarding the relationship between the independent construct IS effectiveness and the dependent construct organizational performance. Several noteworthy descriptive statistics emerged, which hold significance for management. The study's findings strongly indicate that information systems exert a significant and beneficial influence on organizational performance. To sustain and continually enhance organizational effectiveness, the study recommends that managers periodically scrutinize and assess their information systems.