• The Journal of Asian Finance, Economics and Business
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• 제7권2호
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• pp.169-180
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• 2020

Globalization has led to a dramatic increase in intercultural service encounters between services providers and customers from diverse cultural backgrounds. This paper explores the causal relationship between service employees‟ cultural intelligence and adaptive sales behavior in intercultural service encounters, and the mediating effect of cognitive and emotional empathy on this relationship. A quantitative survey methodology was utilized to collect data on 341 salespeople at duty-free shops located on Jeju Island, Korea. Data analysis was conducted using SPSS 18 and Amos 18. The results show that cultural intelligence has a significant impact on cognitive empathy, emotional empathy, and adaptive sales behavior. Cognitive empathy has a positive impact on adaptive sales behavior, whereas the relationship between emotional empathy and adaptive sales behavior is not significant. Additionally, cognitive empathy mediates the relationship of cultural intelligence and adaptive sales behavior. This study has useful managerial implications for employee selection, training, and development in service firms engaged in intercultural service encounters. This study extends prior research on intercultural service encounters by exploring the direct impact of cultural intelligence on intercultural adaptation and the mediating effect of empathy, suggesting the presence of a cognitive mechanism that plays a key role in the impact of cultural intelligence on adaptive sales behavior.

• 대한안전경영과학회지
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• 제8권5호
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• pp.99-117
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• 2006

Consumers keep demanding for diversified high quality products, valuable services and safety. With this in mind, Distribution Industry is being updated rapidly to accomodate this demand. Meanwhile, Distribution Information Technology of agricultural products has been in slow progress with little in-depth studies. In this study, it has been analyzed the usage of Bar code which is the key element for agricultural Distribution Information Technology. The analysis was conducted through a survey utilizing questionnaire covering 5 Hypermarkets(Super-centers) including big 3 companies. Also, Japanese market trends have been studied to visit a Japan Government Organization concerned, GS1 Japan, an Agricultural Cooperative, an Agricultural Wholesale Market, and a Retail Company. If we could use KAN code for all agricultural products, we could collect and analyze the information of price and trade quantity of them. It opens a new era to understand the agricultural products supply and demand easily. This will certainly make a great contribution to the evolution of agricultural products distribution. From this research, it is suggested that collective efforts by suppliers, wholesalers, retailers and Government Officers are needed to make large scale mutual marketing Organizations, which specialize in sending out agricultural products. The Organization is recommended to standardize and pack every final agricultural products, to promote the use of KAN code.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제15권7호
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• pp.2568-2588
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• 2021

Shared mesh protection (SMP) protects traffic against failures occurring in a working path, as with linear protection, and allows resource sharing of protection paths with different endpoints. The SMP mechanism coordinates multiple protection paths that require shared resources when failures occur on multiple working paths. When multiple failures occur in SMP networks sharing limited resources, activation can fail because some of the resources in the protection path are already in use. In this case, a node confirming that a resource is not available has the option to wait until the resource is available or to withdraw activation of the protection path. In this study, we recognize that the protection switching time and the number of protected services can be different, depending on which option is used for SMP networks. Moreover, we propose a detailed design for the implementation of SMP by considering options and algorithms that are commonly needed for network nodes. A simulation shows the performance of an SMP system implemented with the proposed design and utilizing two options. The results demonstrate that resource utilization can be increased or protection switching time can be shortened depending on the option selected by the network administrator.

• International Journal of Computer Science & Network Security
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• 제22권2호
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• pp.311-317
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• 2022

The research is devoted to the substantiation of the system approach to the involvement of digital marketing tools as a guarantee of international business development. It is proved that digital marketing, as a type of marketing based on the use of digital technologies allows to make a profit, to promote the brand, as well as goods and services in the market. The digital marketing toolkit system is a set of elements with existing relationships that ensure the effectiveness of the entire digital marketing, which in total is greater than its individual components. The implementation of a systems approach involves the implementation of the philosophy of digital marketing in general, its functions in the form of systems analysis, formation of strategic development goals and entry and promotion in the international market, preparation and implementation of tactical and strategic development plans.The use of such digital marketing tools as: content marketing, social media marketing, Email-marketing, targeted advertising, contextual advertising, media advertising, Search Engine Optimization, affiliate programs and the company's website is analyzed in detail.

• 유통과학연구
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• 제22권1호
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• pp.47-59
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• 2024

Purposes: The study aimed at examining the impact of the COVID-19 pandemic on the shift of online consumer purchasing behavior and whether the new behaviors would be maintained after the epidemic season. The study also aims to investigate how online customers change based on perceived risks. Research design and Methodology: The study investigated purchasing behavior of the same 377 online Vietnamese consumers during two periods: (1) during the period of social distancing and (2) one and half year after that, allowing data to be collected in real time, so that consumers do not have to recall their behavior. Results: Purchasing behavior appeared to be more influenced by gender, age and household size. Aged consumers are more concerned about risks than those in the younger group, who only worry about the risks during the pandemic. Consumers in households with two or more people are more concerned about the risks than those living alone. Female appeared to be more influential in both during and after pandemic than male. Conclusions: The findings contribute to clarify shift of online consumer purchasing behavior, which helps business to develop effective marketing strategies and enhance their presence in the e-commerce sector.

• 한국ITS학회 논문지
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• 제17권5호
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• pp.100-116
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• 2018

최근 미국의 보호무역 기조에 따라 대미수출이 위축되어 유라시아 신흥시장의 개척 필요성이 한층 커졌고, 대형 국적선사인 한진해운의 파산으로 인해 아시아-유럽 해운항로를 대체할 수 있는 운송로 확보의 필요성이 대두되었다. 더욱이 전자상거래의 확산으로 인해 국제교역 및 물류환경이 급변하고 있어 국제 물류활동에 IT기술을 적용하는 환경에 대비해야 하는 시점이다. 따라서 본 연구는 유라시아 각 국의 물류정보 수준비교를 통해 한국의 시각에서 유라시아 물류정보 공유플랫폼 정보화전략을 수립하는 차원에서 수행되었다. 본 연구는 유라시아 국가 간 물류활동 지원을 위한 표준화 방향, 단절 없는 통관 물류서비스 제공, 무역업체의 비즈니스 확대를 위한 정보제공, 국가 간 물류기업 간 협력확대를 위한 정보연계 기반구축 등을 목표로 한다. 본 연구를 통해 국가 간 정보공유를 통한 물류활동이 활발히 이루어지기를 기대한다.

• 한국항만경제학회지
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• 제35권3호
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• pp.61-72
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• 2019

본 연구는 컨테이너 해운산업의 경쟁력 제고와 발전을 위해 다변량 시계열 모형을 이용한 컨테이너선 시장의 실증적 분석에 기초하여 컨테이너 해운시장의 동태적 움직임에 대한 전략을 제시하고자 했다. 분석 방법론으로는 벡터자기회귀모형(VAR), 벡터오차수정모형(VECM) 등의 다변량 시계열 모형을 사용했다. 실증분석을 위해 컨테이너선 시장의 연간 운송량, 선박량, 운임 자료를 활용했다. 분석 결과에 따르면, 가장 외생적 변수인 운송량 변수가 전체 컨테이너선 시장의 동태적 움직임에 가장 큰 영향을 미친다는 것을 확인할 수 있었다. 이러한 실증분석 결과에 기초하여 본 논문은 선박 투자, 운임 예측, 선사의 전략 수립 등에 대한 시사점을 제시했다. 선박 투자와 관련해서는 해운시장의 외생 변수인 운송량이 운임 불확실성에 가장 큰 비중을 차지하고 있기 때문에 미래 운임수입 흐름에 기반한 프로젝트 금융 보다는 운항 선주의 재무적 안정성을 강조하는 기업 금융 방식이 컨테이너선 투자의 위험관리에 적합하다는 것을 알 수 있다. 운임예측과 관련해서는 미래 예측대상 시점의 변수 값을 사용하는 단순 회귀 예측에 비해 과거의 값만으로 예측값을 도출할 수 있는 VAR 모형 또는 VECM 모형이 보다 현실성이 있다는 점을 살피고 있다. 마지막으로 선사의 전략 수립과 관련하여 시황과 연계한 원리금 상환 계약과 화주와의 운송 계약 도입을 권고하고 있다.

• 한국건설관리학회논문집
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• 제10권3호
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• pp.72-82
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• 2009

건설서비스 양허하한선 인하 문제는 국내 중 소 건설업체의 이해관계와 밀접하게 연관되어 있는 바, 국내 관련 제도 및 건설시장에 미치는 영향에 대한 세부적 분석이 필요하다. 특히 중 소 건설업체를 위한 '지역제한입찰제도' 및 '지역의무공동도급제도' 등에 영향을 미치고, 궁극적으로는 이들 업체의 수주시장에도 변화가 예상되므로 이에 대한 사전적 검토가 필수적이다. 그러나 이러한 양허하한선을 낮출 경우 우리나라의 건설산업에 어떤 영향을 미치는지에 대한 연구는 없는 실정이다. 따라서 본 연구에서는 건설서비스 양허하한선 조정으로 인한 실제 수주시장의 변화를 전망해 보고 그 실질적인 효과를 분석하여 '건설서비스 양허하한선 인하' 문제에 대한 기본 입장 정립의 근거 자료를 제시하고자 한다. 현재 WTO GPA의 적용을 받는 우리나라의 양허하한선은 정부발주공사의 경우는 500만 SDR(74억원)이며, 지자체와 기타공사의 경우에는 1,500만 SDR(222억원)이다. 정부는 지방자치단체 및 공기업 등 기타기관의 건설서비스 양허하한선에 대하여 '지역의무공동도급제도' 등을 고려하여 높은 수준을 유지하는 것이다. 우리나라의 지방정부기관 및 공기업의 건설서비스의 양허하한선은 일본과 함께 현재 1,500만 SDR로서, 여타국의 500만 SDR에 비해 월등히 높게 설정된 상황이며 최근 미국을 중심으로 EC 등 주요 회원국은 지방정부기관 및 공기업의 하한선을 외국의 경우와 같이 500만 SDR로 인하할 것을 요구하고 있다. 분석결과 이러한 500만 SDR로의 개방 확대는 '07년 기준으로 총 2조 105억원 규모의 시장이 축소되어, 이는 지역업체들에게 부담을 줄 것으로 예상된다. 지역업체들의 수주 비중은 규모가 작은 공사일수록 높아지므로, 총 2조 105억원 규모의 시장감소(공동도급 1조 6,802억원, 단독도급 3,407억원)는 지역업체 수주활동에 적지 않은 영향을 미칠 것으로 분석된다.

• Asia pacific journal of information systems
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• 제11권1호
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• pp.91-115
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• 2001

Faced with tougher competition in global, organizations are pressured to improve organizational productivity, including information systems(IS) departments. Especially related to IS, trying to remain competitive and up-to-date in rapidly changing world is becoming a financial burden to many organizations. Through outsourcing, organizations can provide better services and acquire and maintain a competitive advantage. In recent years IS outsourcing related researches have appeared in trade and academic literature. However the research on accounting information systems(AIS) outsourcing is very little or limited. This study attempts to empirically test the relationship between determinant factors and the degree of accounting information systems outsourcing as well as the relationship between success factors and the interactions between the degree of accounting information systems outsourcing and outsourcing success. Based on the previous studies on IS outsourcing and its related theories, determinant factors(transaction characteristic, resource performance, and risk dependence) and success factors(monitor, participation, and vendor capability) were identified and their measures were developed. Empirical results demonstrate that the change in the degree of AIS outsourcing is determined by the specificity of accounting information asset, uncertainty, the effect of internal AIS, AIS cost-effectiveness, and cost increase risks, and that monitor and vendor capability are implementation factors determining the degree of outsourcing success.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2009년도 춘계학술대회 논문집
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• pp.365-370
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• 2009

LCA is a tool to support for making decisions by offering information of environmental aspects of products or services. It can be used to make decisions to consumers and NGOs as well as government and enterprises. LCA evaluates the environmental aspects throughout the entire life cycle of a product. Therefore it can quantify and assess environmental impacts from raw material acquisition, manufacturing, distribution, use and disposal to end of life and recycling. The demands of the recycling rate increase and the use of suitable materials for RoHS, REACH, WEEE, ELV which are linked trade with environmental regulation have increased the worldwide. Global warming is the critical challenge of the world facing. And under post-Kyoto protocol each country has to prepare for target reduction, so it became essential to save energy and resources. In addition that, the carbon mark has been run as the way of showing example of CO2 reduction in domestic and it will be extended gradually. And also through the introduction of Eco-label, environmentally-friendly product will be promoted. When those systems are operated, global warming gases (i.e. CO2) can be calculated throughout the entire life of the products by LCA. And the environmental impacts such as harmful material emission in the process of manufacturing, energy consumption, distribution and so on, can also be assessed. Therefore, The basic concepts of LCA technique and various cases and the practical application in the future will be review in this study.