• Title/Summary/Keyword: Tourism policy

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The Ethics of Artificial Intelligence and Robotization in Tourism and Hospitality - A Conceptual Framework and Research Agenda

  • Ivanov, Stanislav;Umbrello, Steven
    • Journal of Smart Tourism
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    • v.1 no.4
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    • pp.9-18
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    • 2021
  • The impacts that AI and robotics systems can and will have on our everyday lives are already making themselves manifest. However, there is a lack of research on the ethical impacts and means for amelioration regarding AI and robotics within tourism and hospitality. Given the importance of designing technologies that cross national boundaries, and given that the tourism and hospitality industry is fundamentally predicated on multicultural interactions, this is an area of research and application that requires particular attention. Specifically, tourism and hospitality have a range of context-unique stakeholders that need to be accounted for in the salient design of AI systems is to be achieved. This paper adopts a stakeholder approach to develop the conceptual framework to centralize human values in designing and deploying AI and robotics systems in tourism and hospitality. The conceptual framework includes several layers - 'Human-human-AI' interaction level, direct and indirect stakeholders, and the macroenvironment. The ethical issues on each layer are outlined as well as some possible solutions to them. Additionally, the paper develops a research agenda on the topic.

A Study on the Navigator Matching Platform for Medical Tourism Services

  • Cai, Jin;Lee, Jin-Ho;Ryu, Gi-Hwan
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.2
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    • pp.36-39
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    • 2022
  • Medical tourism is recognized as a high value-added industry due to its longer stay and more useful costs than general tourism, and is growing rapidly around the world, especially in Asia. In addition, medical tourism is a new form of tourism that combines medical services with tourism activities such as recreation, leisure, and cultural activities, nowadays, medical tourism is emphasizing the combination of medical and tourism. Although Korea medical system and clinic have excellent medical equipment and infrastructure, it is not consistent with policy support and legislation. That have make it difficult for consumers to choose clinics for medical tourism. Therefore, it is necessary to provide customized information to the clinics that consumers want to match each other's services. In particular, it is aimed at consumers with simple procedures and cosmetic purposes, especially at small hospitals. In this paper, we propose a customized service platform that matches users seeking clinics and also medical tourism. Also we can easy to reservation clinic for medical tour.

The Study on the Effect of Inter-Korean Tourism Cooperation on the Local Tourism Development: the Case of Mt, Kumgang Tourism Business and Goseong Region (관광교류협력사업과 연계지역의 관광발전 영향요인에 관한 연구 - 금강산관광사업과 강원도 고성군의 발전 방안을 중심으로 -)

  • Kang, In-Won
    • Journal of Global Scholars of Marketing Science
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    • v.16 no.4
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    • pp.55-73
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    • 2006
  • Inter-Korean cooperative tourism business has turned mutual confrontation and tension between two Koreas for the past 50 years to a peace, stability, mutual understanding and co-prosperity. Currently, with a million tourists visiting Mt. Kumgang, a new chapter for reconciliation and peace opened in inter-Korean cooperation. This study was initiated as an attempt to discern how inter-korean cooperative tourism business can effectively promote local tourism and economy. The purposes of this study are (1) to explore the present tourism situation of Goseong in Gangwon province such as tourism policy, tourism ressources and infrastructure, tourism products and tourist arrivals; (2) to examine the effect of Mt. Kumgang Tourism Business on the tourism development of Goseong; and (3) to investigate any significant relationship among its factors. This study examines the experiences of 189 Goseong resident groups. The findings of this study will provide future policy makers with useful implications in tourism planning and management.

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Estimating the WTP of Smart Tourism Experience for Economic Persistence of Smart Tourism Using a Contingent Valuation Method (스마트관광의 경제적 지속성을 위한 스마트관광 체험의 지불가치 추정: CVM을 이용하여)

  • Chung, Hee Chung;Koo, Chulmo;Chung, Namho
    • Knowledge Management Research
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    • v.20 no.1
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    • pp.215-230
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    • 2019
  • Numerous city problems have arisen in some tourist cities as tourists enter the city beyond the limits of its capacity. As an alternative to this problem, the discussion of smart tourism cities has led many cities to pursue urban planning with the aim of transforming them into smart tourism cities. Therefore, the present study attempted to discuss the city self-reliance that smart tourism cities need to solve a number of problems and grow as a happy city, both residents and tourists, who are the ultimate goal in the long-term goals. More specifically, this study aims to provide basic data for the economic growth of cities that are most fundamental in city's self-reliance by assessing the economic value of smart tourism. To achieve this research purpose, the economic value of smart tourism was estimated using the Contingent Valuation Method (CVM), and the results showed that each person is willing to pay 220,709 won. This is about 10,000 won higher than the 211,163 won announced by the National Travel Survey in 2017, which is estimated to be of higher economic value when recognized as smart tourism. On the basis of these results, this study provided basic policy data in promoting smart tourism cities as well as expanding understanding of smart tourism.

U.S. Coastal Tourism and Recreation Policy: A Federal, State, and Local Perspective (미국 연안관광과 레크레이션 정책)

  • Oh, Chi-Ok;Ditton Robert B.;Draper Jason
    • The Journal of Fisheries Business Administration
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    • v.37 no.3 s.72
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    • pp.131-155
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    • 2006
  • 연안관광여행과 레크레이션은 일반적으로 스노클링, 다이빙, 레포츠피싱, 해변방문, 보우팅, 크루져 등의 연안근처에서 이루어지는 모든 레크레이션 활동을 포함한다. 2000년에 바다와 관련된 산업은 미국에 1,170억 달러를 기여했고, 200만개의 직업을 창출하였다. 그 중 직업의 75%와 경제적 가치의 50%는 해양관련 관광과 레크레이션에 의해 생산되었으므로 연안관광과 레크레이션은 미국경제에서 커다란 부분을 차지하고 중요하다고 할 수 있다. 본 연구는 미국에서 연안관광과 레크레이션이 가지는 중요성에 대하여 설명하고 이에 따른 연안관광여행에 대해 현재 사용 및 적용되고 있는 미국의 정책구조를 정리하고, 이와 관련된 기관들과 그 역할에 대하여 분석하였다. 또한 연안 레크리에이션 관리가 미국내의 연방, 주, 지역정부차원에서 어떠한 방식으로 이루어지는지에 대하여 분석하였다. 레크리에이션 자원 관리의 개념으로부터의 연방 및 주의 연안 프로그램의 문제점 및 상황과 관광 여행 개발을 위해 사유지 부분 접근문제해결에 대하여 연방 및 지방 정부의 대응방법을 분석함으로써 미래 연안관광자원의 이용을 위한 이론적 기본틀을 제시하고 있다.

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A study for promoting tourism craftwork of Kangwondo (강원도 관광공예품 육성방안에 관한 연구)

  • Lee, Mi-Suk
    • Korean Business Review
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    • v.21 no.1
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    • pp.73-90
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    • 2008
  • Kangwondo has been focused on tourism resource cultivation using beautiful scenery, because it was difficult to develop large scaled industrial complex by reason of human geography. In addition, after the implementation of local autonomy system, Kangwondo has been promoting various programs for local development using tourism resource which is the more dominate than any other province. This study will present the right way of tourism craftwork development which represents the regional emotion and character as a part of tourism and local policy of Kangwondo. I have recognized the problems of the craftwork such as design, products and companies, and tried to find related agency, support policy and its promoting programs to solve them.

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Overtourism in Jeju Island: The Influencing Factors and Mediating Role of Quality of Life

  • KIM, Mincheol;CHOI, Kwang-Woong;CHANG, Mona;LEE, Chang-Hun
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.5
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    • pp.145-154
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    • 2020
  • The purpose of this study is to analyze how the problems caused by overtourism affect the quality of life of Jeju residents and their perceptions of the overtourism phenomenon by exploring related factors for future policy implications. In the research model, each independent factor related to tourists affects the quality of life of residents, and the mediation variable (QoL) ultimately agrees with overtourism. This study uses Partial Least Squares-Structural Equation Modeling (PLS-SEM), which is less influenced by the sample size. The research is based on 360 questionnaires. The test results showed that cultural factors affected the QoL statistically at 1% significance level, and economic factors were significant at 5%. The quality of life variable affects the agreement of overtourism (p-value 1% significance level). An indirect effect analysis on whether each independent factor affects the overtourism factor through the parameter of the QoL of the residents showed that the cultural factor at 5% level statistically affected it, and economic factors were significant at 10%. In conclusion, we recommend implementing both economic and cultural factors to reduce the negative perception of overtourism for the policy planning. Further research in multiple aspects should be continued to overcome the vulnerability of the Island destination tourism.

A study on conservative Value Evaluation for landscape of the Rural Tourism villages (농촌체험 마을경관의 보전가치평가 연구)

  • Son, Ho-Gi;Kim, Sang-Bum
    • Journal of Agricultural Extension & Community Development
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    • v.17 no.4
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    • pp.897-918
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    • 2010
  • This paper researches conservative value evaluation of rural tourism villages with "CVM(Contingent Valuation Method)" focusing on visitor to offer the guide for preservation and management in landscape of rural tourism villages based on critical consciousness for conservation and utilization by regional development. The option value is 37,624won(36.7%), the bequest value is 34,856won(34.0%), existence value is 30,073 won(29.3%), and overall average willingness to pay of conservation value is 102,517won(100.0%) for conservative value of sesim-village in Kyung-Ju. The results show that landscape of rural tourism villages has great value historically and culturally. In conclusion, it suggested that planners and staffs of rural tourism villages recognize that it is positively necessary to be considered not only multiple landscape index but also conservation policy in process of development planning in rural tourism villages.

The Region Activation by Medicinal Garden in Inje-Gun

  • Park, Suk-Keun
    • Proceedings of the Plant Resources Society of Korea Conference
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    • 2003.10a
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    • pp.19-19
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    • 2003
  • The region activation have attracted much attention of politician, government, scholar, local residents and so on, but it is very difficult and delicate. The policy of Inje-Gun government are jump into the lucrative tourism, the strong agriculture, the comfortable welfare and the attentive administration. But the present status is very poor. Economic self-supporting index is only 19%. The policy will achieve by increase of economic self-supporting. I am going to propose some item for region activation in Inje-Gun. The items are medicinal garden construction, green tourism, local festival, residents increase and so on.

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The influences of the ecotourism motive, on the attitude, resource interpretation and satisfaction of tourist (생태관광의 동기가 관광객 태도와 자원해설 및 만족에 미치는 영향)

  • 김계섭;최나리
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.12 no.2
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    • pp.97-117
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    • 2001
  • The Influences of the Ecotourism Motive, on the Attitude, Resource Interpretation and Satisfaction of Tourist Ecotourism has been recently introduced to maintain the relation of mutual dependence between the tourism and the natural environment. However it is adversely used and creates the destruction of ecosystem. It is Important that the ecotourism is a tourism which tourists can experience and enjoy themselves on site rather than a tourism which they only see and hear, understand. It is assumed that a method should be found to maximize toursist' satisfaction and that the presentation of interpretation of the tourism resource may satisfy the tourist's satisfaction. The results offer the suggestion points as follows. 1. By providing the interpretation of tourism resource as well as the recreational object, the ecotourism can be activated with a sound recognition of nature and the reservation of environment, and furthermore, the development policy may be based on not only the area of ecotourism but also all of the tour area. 2. By providing the interpretation service of tourism resource for tourists, the satisfaction can be maximized by the high cognition of tourist. 3. By providing the information about the tourism destination and resource, it will contribute to the side of education, it will contribute the preservation of resource and the reservation of environment. Ecotourism, Tourism Motive, Tourism Attitude, Tourism Resource Interpretation Tourist Satisfaction.

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