• Journal of Korean Society for Quality Management
• /
• v.32 no.2
• /
• pp.37-58
• /
• 2004

This study examines the effects of ISO 9001:2000 Quality Management System(QMS). Before accrediting it, it is affected by the top management leadership and corporate culture. After finishing the accreditation, some companies form quality culture, but some companies do not. That affects the corporate performance. If quality culture forms, companies performance will be good. But if not, companies performance will be bad. The accreditation of ISO QMS is not the end goal for the companies but forming the quality culture will enhance the corporate performance.

• Journal of Korean Society for Quality Management
• /
• v.28 no.3
• /
• pp.68-81
• /
• 2000

In this paper, we studied the four stages of quality related education and training and identified alignment factors that have influence on successful TQM education and training. Based on extensive literature reviews the four stages are extracted such as quality concepts training, quality tools training, special topics training, and leadership training. Also we determine the alignment factors. A framewok of research model including above factors is developed and tested statistically. The perceived data are collected from managers of quality departments of 140 Korean firms through survey. The results show that alignment factors which achieve success in Quality related education training are using relevant examples and implementing training at the top in quality concepts training, providing time and opportunity to master skills in quality tools training, organizing courses into a logical curriculum in special topics training, and providing ongoing feedback in leadership training. We also offered numerous suggestions that can help organizations develop effective training programs to meet their objectives.

• Asia pacific journal of information systems
• /
• v.6 no.2
• /
• pp.149-169
• /
• 1996

The Objective of this study is empirically investigating organizational/managerial factors affecting BPR implementation. The contributions of this research project are two-fold. First, this research project provides empirically tested CSFs and CFF of BPR implementation. Especially, the influence of the organizational culture, structure, and managerial support on BPR implementation were thoroughly investigated. Second, this research found the combined effects of CSF and CFF. Top management commitment, leadership style, and collaborative work environment were found to negate employee resistance to a reengineered process and lead to a successful BPR implementation, especially when the level of employee resistance is high.

• Asian Journal of Business Environment
• /
• v.6 no.4
• /
• pp.13-17
• /
• 2016

Purpose - The purpose of this paper is to evaluate two multinational companies that seem to have reconciled the two mandates of CSR and profit maximization while becoming multibillion dollar companies and examine their organizational culture and practices and their management and leadership in order to determine the controlling factors, if any, that have elicited their success while renowned for their CSR policies. Research design, data, and methodology - This is a case study, an analytical approach, which focuses on exploring and analyzing the CSR policies of Starbucks and IKEA. Results - IKEA and Starbucks considered their position in the global business environment and their social responsibilities as crucial and did more than a cursory lip service to the issues. In fact, they both took the more difficult long-term approach and tried to resolve the root causes for the environmental and social issues in their supply chain. Ultimately though, it is the ethical leadership of the top management that sets the tone for the organizational culture and its CSR. Conclusion - IKEA and Starbucks are "living proof" that a company can be successful while treating its employees and the community of suppliers and associates with respect and dignity and while making this world a better place.

• Journal of Convergence for Information Technology
• /
• v.12 no.5
• /
• pp.256-270
• /
• 2022

This paper examined whether quality management(QM) positively impacts Kazakh companies' business performance (financial and non-financial performance). As a result of testing ten hypotheses based on the research model for 287 companies in Almaty, only eight hypotheses were supported. Top management leadership was identified as a critical factor that positively affected financial performance, and customer-centered thinking is strongly related to non-financial performance. Employee participation and quality information analysis factors also positively affected business performance, but their influence was lower than top management leadership and customer-centered thinking factors. Finally, the supplier management factor did not significantly affect business performance, and the two related hypotheses were not supported. These results are presumed to be due to the characteristics of the target companies, such as oil and raw material manufacturing and construction, rather than high-quality finished products.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.6 no.2
• /
• pp.172-177
• /
• 2005

Under the difficult economy circumstances of Korean universities and industries, Korean government has been strongly emphasizing industry-university collaboration to make percentage of employment among college/university graduates higher as well as prosperity of Korean economy. In order to make effective improvement for universities, industries, local society, and national economic status, it is required to recognize the importance of university-industry collaboration team leader's leadership; which relates various employers personal behaviors with organizational goals and affects the employer's organizational behaviors in university-industry collaboration team. This study aims to suggest the effective strategic leadership behaviors fur the industry-university collaboration team leader in Korean universities as they are to manage university faculty members, professors, and researchers and/or top management of business enterprises and to achieve the organizational goals through literatures concerned about leadership and university-industry collaboration.

• Journal of Service Research and Studies
• /
• v.10 no.1
• /
• pp.69-83
• /
• 2020

The purposes of this study is to identify the critical success factors for the 4th industrial revolution through literature review and to empirically evaluate the validity of these factors through questionnaires from executives engaging in the industries of the 4th industrial revolution. Literature review identifies leadership, change management, top management support, strategic fit, training, empowerment, teamwork, organizational culture, communication, and project management as ten critical success factors, Questionnaires were administered to CIOs and CEOs in the industries belong to the 4th industrial revolution. Response rate was 64.4% which shows quite high participation. Respondents rated strategic fit as the most important factor, followed by top management support, leadership, change management, project management, teamwork, communication, training, organizational culture, and empowerment. To successfully pursue the 4th industrial revolution, the followings are recommended. (1) detailed and refined execution strategy, (2) establishment of effective network among government, public companies, research institutes, universities, and industries, (3) strategic and long-term plan, (4) differentiated execution strategy from other countries and global cooperation system.

• Journal of Korea Society of Industrial Information Systems
• /
• v.14 no.5
• /
• pp.257-270
• /
• 2009

In the ways of coping with the rapidly changing environment, the information technology is recognized a critical factor in order to rethink the effectiveness of business management, and enterprise resource planning(ERP) system has emerged as an essential method for strengthening the competitiveness on the strategic level. This empirical study has revealed the following. First, well-organized system management and the strong will and leadership of top management have significantly positive influence on the reduction of cost and time. Second, system management, users' participation, and the strong will and leadership of top management have significantly positive influence on the improvement of management and informational environment. It also proposes the guidelines of how to establish an ERP system successfully in the public enterprises.

• The Journal of the Korea Contents Association
• /
• v.17 no.4
• /
• pp.48-62
• /
• 2017

The present empirical research examines the effect of team leader's ethical leadership on team members' in-role behavior and psychological capital. This study also predicts that management decoupling and personal decoupling will moderate the effect of ethical leadership negatively. A growing body on leadership research highlights the role of team leader's moral manager in team settings. Ethical leadership also becomes a salient issue in the situation of unethical decision making and misuse of management power which have done by unethical leaders all around the world. In order to identify the effect of ethical leadership, I collected data of 922 team members from bank, semiconductor manufacturer, and university hospital. Our findings show that ethical leaderships have a positive effect on team members' in-role behavior and psychological capital. In addition, I also found the significant moderation effect of management decoupling which team members perceive their top management team's inauthenticity. Contrary to the prediction, however, the result doesn't support the moderation effect of personal decoupling. I discussed implications of confirming and disconfirming findings in details.

• The Journal of Asian Finance, Economics and Business
• /
• v.9 no.9
• /
• pp.131-141
• /
• 2022

Non-Governmental Organizations (NGOs), whether international (INGOs) or local (NGOs), are the primary engines of humanitarian assistance in almost all national economies. Food security and these organizations are inextricably linked. They include a wide range of activities that need shared management or ventures to ensure food security in the Gaza Strip. Between December 2021 and January 2022, the survey was delivered online using Google forms. The target demographic for the research was those who worked for NGOs, whether it is local or international, in the Gaza Strip in the field of food security. Furthermore, 250 employees (N = 250) were used for this research. Women's contributions to these organizations' innovation in the Gaza Strip are highlighted in this research, which has crucial ramifications for policymakers and leaders. As a first step, NGOs should encourage more female leaders to enter this organization to boost female roles in this field. Leaders in Gaza Strip could also help promote the innovative management of top female leaders. Hence, these firms should offer training programs to assist women in their advancement in innovation.