• Atmosphere
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• v.27 no.4
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• pp.377-384
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• 2017

The effective management of call centers under special circumstances is critical to improve customer satisfaction. In order to effectively respond to call center counseling demand, this paper aims to identify factors having the greatest impact on the number of Korea Meteorological Administration (KMA) call center counseling. To do so, we propose to combine call center data with severe weather announcement data and investigate how the severe weather announcement affects the number of KMA call center counseling. A time lag analysis is conducted and it is found that the severe weather announcement takes about an hour to be reflected in the number of KMA call center counseling. Based on the result of the time lag analysis, we conduct a comparative analysis according to time and season using the data collected from 1 January 2012, to 29 June 2016. The results show that the number of KMA call center counseling increases at lunchtime and decreases during nighttime, and the average rate of change in call center counseling demand tends to be larger under the severe weather announcement. For the comparative analysis according to the season, there are significant differences in the effect of severe weather announcement on the number of KMA call center counseling in spring, fall and winter.

• Journal of Internet Computing and Services
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• v.2 no.4
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• pp.1-10
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• 2001

In this paper, we define requirements for call distribution of service control logic in Intelligent Network, Also, we propose call distribution mechanism for every subscriber with different call distribution rates, The call distribution mechanism had been developed as a function of Premium-rate Service in Intelligent Network. Our call distribution mechanism applies to percentage distribution instead of circular or hierarchical distribution. The call distribution mechanism consists of call input. output. call distribution processing logic part, random number generator, and customers database. We propose the practical implementation of a call distribution mechanism and call distribution decision indicating number computation method. We show three methods, the rand() function in C language, microsecond by system clock, and proposed algorithm, to get call distribution decision indicating number. In order to optimal call distribution mechanism, we estimated the results of three methods on occurrence values and the number of occurrences.

• Animal cells and systems
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• v.9 no.4
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• pp.199-203
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• 2005

We studied the effectiveness of mating call playbacks on call monitoring of three-striped pond frogs (Rana nigromaculata). Playback experiments were conducted between 2100 to 0030 at 15 sites located at Chungwon, Chungbuk, and Yeongi, Chungnam, in May 2005. We recorded call responses of 25 males to two different call playbacks, (i) single mating calls from a single male and (ii) chorus mating calls from five males, by randomly presenting the calls with a 15 min-gap between the two playbacks. We compared the number of response calls of the focal males for three min before, during, and after the playbacks. Five of 25 males were silent before stimulus presentation, but all the males emitted calls after the playbacks. The number of calls in response to single playback calls significantly differed among the three playback periods, where males gave more calls during the playback than before or after the playbacks. In addition, subject males presented significantly more calls to single call playbacks than to chorus call playbacks. The results of this study suggest that playback using repeated single mating calls is effective in call monitoring of R. nigromaculata males.

• Journal of the Ergonomics Society of Korea
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• v.36 no.3
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• pp.197-211
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• 2017

Objective: We propose to apply color information to facilitate finding books in the library. Background: Currently, books are classified in the basis of a decimal classification system and a call number in the library. Users find a book using the call number. However, this classification system causes various difficulties. Method: In a process analysis and survey study, we identify what the real problem is and where the problem is occurred. To solve the real problems, we derived a new search method using color information. We conducted a comparative experiment with 48 participants to see whether the new method can show higher performance. Results: The new method using color information showed faster time and higher subjective rating scores than current call number method. Also, the new method showed faster time regardless of the skill level while the call number method showed time differences in terms of the skill level. Conclusion: The effectiveness of the proposed method was verified by experiments. Users will be able to find the desired book without difficulty. This method can improve the quality of service and satisfaction of library use. Application: Our book search method can be applied as a book search tool in a real public library. We hope that the method can provide higher satisfaction to users.

• The Korean Journal of Zoology
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• v.39 no.2
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• pp.207-214
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• 1996

Five call types of the genus Hyla in habitats around South Korea were classified according to some attributes of their advertisement calls (note duration, note intenral, dominant frequency, sonagram patterns. Among the call types, the E-type was more distinctive than the other call types in that it had a metal sound and much longer note duration and note intenral. This result indicated that some divergence had occurred in the advertisement call of the genus Hylo, though this was found in alimited number of regions and its occurrence was small.

• The Korean Journal of Ecology
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• v.21 no.3
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• pp.269-276
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• 1998

The study of the Rana plancyi, was done during the calling period at a pond in Osong, Chungbuk, Korea from May to the middle of August of 1996 and 1997. Five basic types of call-A, B, C, D, E, - were identified in Rana plancyi according to the structure of call types. The structure of A type call has only one pulse, B type call has two pulses and C, D type call has one separated pulse which is called introductory call and pulse group as follow it. On the other hand, E type call has 3-6 separate pulses. The interval between introductory call and pulse group is $0.73{\pm}0.29$ s(n=159) in C type call and $0.60{\pm}0.21$ s (n=48) in D type call. The number of pulses in the pulse group is $30.08{\pm}8.69$ in C type call and $15.78{\pm}2.40$ in D type call. An increase in water temperature induces a decrease in C and D type call duration (C type call r= -0.4153, p<0.001, D type call r=-0.7064, p<0.001). In case of C and D type call, the interval between introductory call and pulse group influenced more call duration than pulse group duration. We regarded A, B type call as a territorial call and C, D type call as a mating call and we recognized that E type call has the function of threat or alarm.

• Journal of the Korean Institute of Telematics and Electronics S
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• v.34S no.10
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• pp.1-8
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• 1997

In this paper, we propose a call admission control scheme which can be used in real environment for the traffic cibtrik if a base station if DS-CDNA cellular systems. The proposed scheme estimates the mean and variance of other cell interference by using the values used for the closed loop power control. The reerse link capacity of the base station can be calculated by using the estimated mean and variance of other cell interference. The base station admits a call only if the number of users is less than the calculated reverse link capacity. In addition, we propose a simple method to obtain the equivalent number of voice call users per one data call user in multi-rate traffic environment. The method can be applied to call admission control in multi-rate traffic environment.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 1998.10a
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• pp.173-179
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• 1998

This paper proposes a new call admission control scheme utilizing an inverse fuzzy vector quantizer(IFVQ) and neural net, which combines benefits of IFVQ and flexibilities of FCM(Fuzzy-C-Menas) arithmatics, to decide whether a requested call that is not trained in learning phase to be connected or not. The system generates the estimated traffic pattern of the cell stream of a new call, using feasible/infeasible patterns in codebook, fuzzy membership values that represent the degree to which each pattern of codebook matches input pattern, and FCM arithmatics. The input to the NN is the vector consisted of traffic parameters which is the means and variances of the number of cells arriving inthe interval. After training(using error back propagation algorithm), when the NN is used for decision making, the decision as to whether to accept or reject a new call depends on whether the output is greater or less then decision threshold(+0.5). This method is a new technique for call admi sion control using the membership values as traffic parameter which declared to CAC at the call set up stage, and is valid for a very general traffic model in which the calls of a stream can belong to an unlimited number of traffic classes. Through the simmulation. it is founded the performance of the suggested method outforms compared to the conventional NN method.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.21 no.12
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• pp.3144-3153
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• 1996

ATM switching system is made up of transport network and control newrk according to its functions. The control device, basic part of control network must be developed before developing any other functions, and control device must be stable and need high reliability. Out distributed ATM switching system consists of several ALSs that provides variable local call services, and an ACS that interconnect among several ALSs. Eech ALS has CCCP that takes charage of call and connection control functions, and ACS has an OMP that takes charge of OA&M(Operation, Administration and Maintenance) functios. In this paper, we analyzed the performance evaluation of control device that manipulate subscriber's call based on ITU-T Q.2931 standard protocol messages and Interprocessor communication messages. As a result of simulation when the number of ALS is under 22, as the call arrival rate increase the processor utilization of CCCP increase rapidly than that of OMP. When the number of ALS is incremented to 22, the processor utilization of CCCP is balanced with the of OMP, and when the number of ALS exceeds 22, the processor utiliztion of OMP increase rapidly. Also if messary processing time of OMP is 1.35 times that of CCCP, processor utilizations of CCCP and OMP is equal.

• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.18 no.4
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• pp.171-180
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• 2004

CDP(handoff Call Dropping Probability) and CBP(new Call Blocking Probability) have been used as two important call level QoS parameters in cellular mobile communications. But, many methods to reduce CDP without considering CBP have been studied, and hand-off call priority scheme has been introduced. But the use of hand-off call priority scheme increases CBP and decreases channel utilization rate depending on the number of reserved channel for priority. In this paper, we propose a CAC(Call Admission Control) algorithm with overflow and preemption to solve the problem caused by considering CDP and CBP in calculation of the number of channel reserved. The problem is the increase of CDP as the traffic load increases. In our CAC algorithm, hand-off call is permitted to use(overflow) unreserved and unused channel if there is no reserved and unused channel, and new call is permitted to use(preemption) the channel overflowed by hand-off call if there is no unreserved and unused channel. This mechanism of calculation of the number of reserved channel and CAC algorithm is expected to increase channel utilization rate, and can be applied to media-based QoS provision in cellular mobile communications.