• Journal of Information Processing Systems
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• v.17 no.4
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• pp.818-833
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• 2021

To address the problems of low precision rate, insufficient feature extraction, and poor contextual ability in existing text sentiment analysis methods, a mixed model account of a CNN-BiLSTM-TE (convolutional neural network, bidirectional long short-term memory, and topic extraction) model was proposed. First, Chinese text data was converted into vectors through the method of transfer learning by Word2Vec. Second, local features were extracted by the CNN model. Then, contextual information was extracted by the BiLSTM neural network and the emotional tendency was obtained using softmax. Finally, topics were extracted by the term frequency-inverse document frequency and K-means. Compared with the CNN, BiLSTM, and gate recurrent unit (GRU) models, the CNN-BiLSTM-TE model's F1-score was higher than other models by 0.0147, 0.006, and 0.0052, respectively. Then compared with CNN-LSTM, LSTM-CNN, and BiLSTM-CNN models, the F1-score was higher by 0.0071, 0.0038, and 0.0049, respectively. Experimental results showed that the CNN-BiLSTM-TE model can effectively improve various indicators in application. Lastly, performed scalability verification through a takeaway dataset, which has great value in practical applications.

• Journal of Information Processing Systems
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• v.19 no.6
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• pp.842-857
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• 2023

Currently, most sentiment classification models on microblogging platforms analyze sentence parts of speech and emoticons without comprehending users' emotional inclinations and grasping moral nuances. This study proposes a hybrid sentiment analysis model. Given the distinct nature of microblog comments, the model employs a combined stop-word list and word2vec for word vectorization. To mitigate local information loss, the TextCNN model, devoid of pooling layers, is employed for local feature extraction, while BiLSTM is utilized for contextual feature extraction in deep learning. Subsequently, microblog comment sentiments are categorized using a classification layer. Given the binary classification task at the output layer and the numerous hidden layers within BiLSTM, the Tanh activation function is adopted in this model. Experimental findings demonstrate that the enhanced TextCNN-BiLSTM model attains a precision of 94.75%. This represents a 1.21%, 1.25%, and 1.25% enhancement in precision, recall, and F1 values, respectively, in comparison to the individual deep learning models TextCNN. Furthermore, it outperforms BiLSTM by 0.78%, 0.9%, and 0.9% in precision, recall, and F1 values.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.14 no.12
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• pp.4706-4724
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• 2020

With various structured data, such as the company size, loan balance, and savings accounts, the voice of customer (VOC), which is text data containing contact history and counseling details was analyzed in this study. To analyze unstructured data, the term frequency-inverse document frequency (TF-IDF) analysis, semantic network analysis, sentiment analysis, and a convolutional neural network (CNN) were implemented. A performance comparison of the models revealed that the predictive model using the CNN provided the best performance with regard to predictive power, followed by the model using the TF-IDF, and then the model using semantic network analysis. In particular, a character-level CNN and a word-level CNN were developed separately, and the character-level CNN exhibited better performance, according to an analysis for the Korean language. Moreover, a systematic selection model for optimal text mining techniques was proposed, suggesting which analytical technique is appropriate for analyzing text data depending on the context. This study also provides evidence that the results of previous studies, indicating that individual customers leave when their loyalty and switching cost are low, are also applicable to corporate customers and suggests that VOC data indicating customers' needs are very effective for predicting their behavior.

• Journal of the Korea Society of Computer and Information
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• v.24 no.12
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• pp.1-7
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• 2019

With the in-depth development of machine learning, the deep learning method has made great progress, especially with the Convolution Neural Network(CNN). Compared with traditional text sentiment classification methods, deep learning based CNNs have made great progress in text classification and processing of complex multi-label and multi-classification experiments. However, there are also problems with the neural network for text sentiment classification. In this paper, we propose a fusion model based on Long-Short Term Memory networks(LSTM) and CNN deep learning methods, and applied to multi-category news datasets, and achieved good results. Experiments show that the fusion model based on deep learning has greatly improved the precision and accuracy of text sentiment classification. This method will become an important way to optimize the model and improve the performance of the model.

• Journal of Intelligence and Information Systems
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• v.28 no.2
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• pp.171-189
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• 2022

Online reviews play an essential role in the consumer's purchasing decision-making process, and thus, providing helpful and reliable reviews is essential to consumers. Previous online review helpfulness prediction studies mainly predicted review helpfulness based on the consistency of text and rating information of online reviews. However, there is a limitation in that representation capacity or review text and rating interaction. We propose a CNN-RHP model that effectively learns the interaction between review text and rating information to improve the limitations of previous studies. Multi-channel CNNs were applied to extract the semantic representation of the review text. We also converted rating into independent high-dimensional embedding vectors representing the same dimension as the text vector. The consistency between the review text and the rating information is learned based on element-wise operations between the review text and the star rating vector. To evaluate the performance of the proposed CNN-RHP model in this study, we used online reviews collected from Amazom.com. Experimental results show that the CNN-RHP model indicates excellent performance compared to several benchmark models. The results of this study can provide practical implications when providing services related to review helpfulness on online e-commerce platforms.

• Journal of Biomedical Engineering Research
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• v.43 no.6
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• pp.441-447
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• 2022

In this paper, we propose a pill identification model using engraved text feature and image feature such as shape and color, and compare it with an identification model that does not use engraved text feature to verify the possibility of improving identification performance by improving recognition rate of the engraved text. The data consisted of 100 classes and used 10 images per class. The engraved text feature was acquired through Keras OCR based on deep learning and 1D CNN, and the image feature was acquired through 2D CNN. According to the identification results, the accuracy of the text recognition model was 90%. The accuracy of the comparative model and the proposed model was 91.9% and 97.6%. The accuracy, precision, recall, and F1-score of the proposed model were better than those of the comparative model in terms of statistical significance. As a result, we confirmed that the expansion of the range of feature improved the performance of the identification model.

• East Asian mathematical journal
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• v.37 no.5
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• pp.599-612
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• 2021

In China, Weibo is one of the social platforms with more users. It has the characteristics of fast information transmission and wide coverage. People can comment on a certain event on Weibo to express their emotions and attitudes. Judging the emotional tendency of users' comments is not only beneficial to the monitoring of the management department, but also has very high application value for rumor suppression, public opinion guidance, and marketing. This paper proposes a two-input Adaboost model based on TextCNN and BiLSTM. Use the TextCNN model that can perform local feature extraction and the BiLSTM model that can perform global feature extraction to process comment data in parallel. Finally, the classification results of the two models are fused through the improved Adaboost algorithm to improve the accuracy of text classification.

• International Journal of Computer Science & Network Security
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• v.23 no.4
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• pp.48-54
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• 2023

Nowadays, a blind man finds it very difficult to cross the roads. They should be very vigilant with every step they take. To resolve this problem, Convolutional Neural Networks(CNN) is a best method to analyse the data and automate the model without intervention of human being. In this work, a traffic signal recognition system is designed using CNN for the visually impaired. To provide a safe walking environment, a voice message is given according to light state and timer state at that instance. The developed model consists of two phases, in the first phase the CNN model is trained to classify different images captured from traffic signals. Common Objects in Context (COCO) labelled dataset is used, which includes images of different classes like traffic lights, bicycles, cars etc. The traffic light object will be detected using this labelled dataset with help of object detection model. The CNN model detects the color of the traffic light and timer displayed on the traffic image. In the second phase, from the detected color of the light and timer value a text message is generated and sent to the text-to-speech conversion model to make voice guidance for the blind person. The developed traffic light recognition model recognizes traffic light color and countdown timer displayed on the signal for safe signal crossing. The countdown timer displayed on the signal was not considered in existing models which is very useful. The proposed model has given accurate results in different scenarios when compared to other models.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.12
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• pp.6080-6096
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• 2019

Text classification is one of the fundamental techniques in natural language processing. Numerous studies are based on text classification, such as news subject classification, question answering system classification, and movie review classification. Traditional text classification methods are used to extract features and then classify them. However, traditional methods are too complex to operate, and their accuracy is not sufficiently high. Recently, convolutional neural network (CNN) based one-hot method has been proposed in text classification to solve this problem. In this paper, we propose an improved method using CNN based skip-gram method for Chinese text classification and it conducts in Sogou news corpus. Experimental results indicate that CNN with the skip-gram model performs more efficiently than CNN-based one-hot method.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2022.10a
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• pp.409-410
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• 2022

This paper proposes a fusion model based on Long-Short Term Memory networks (LSTM) and CNN deep learning methods, and applied to multi-category news datasets, and achieved good results. Experiments show that the fusion model based on deep learning has greatly improved the precision and accuracy of text sentiment classification. This method will become an important way to optimize the model and improve the performance of the model.