• Journal of Distribution Science
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• v.9 no.2
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• pp.13-24
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• 2011

With the increasing market share of retailer brands, many authors have paid considerable attention to retailer brands. Before market liberalisation in 1996 in Korea, retailer brand market was led by the supermarket retailing format, although the first retailer brand product was developed by the department store format. In parallel with the entry of foreign multiple retailers, the retailer brand market has experienced rapid growth. Particularly, the expansion of Tesco UK with well-established retailing know-how into Korea has encouraged Tesco Korea to actively get involved in retailer brand program. As a result, Tesco Korea has led retailer brand market in the Korean marketplace. The research starts with the question of why Tesco Korea has achieved such a higher retailer brand share. Accordingly, this study is to explore how Tesco UK has transferred its own retailing knowledge into Tesco Korea, in terms of retailer brand program development. In order to explore why the retailer brand share of Tesco Korea is higher than that of its counterparts, the author adopted in-depth interview with prepared-questions and store observation as a research methodology. To examine working process as well as information flows within Tesco Korea and from UK to Korea, in-depth interview method is one of the most suitable research methodologies, because of the difficulty of quantifying information or data related to work flows. In addition, to increase the validity of information, the researcher had interviews with Tesco Korea supplier and store personnel. Based on these research techniques, this research explored how Tesco UK has influenced or advised Tesco Korea, particularly, from the point of view of knowledge transfer. Since the entry of Tesco UK into Korea as a joint-venture, the retailer brand market share of Tesco Korea has continuously increased. It would be expected that Tesco UK has helped Tesco Korea to settle down in the Korean market. During interviews with Tesco and a Tesco supplier, the researcher found that Tesco Korea has obviously taken an advantage of retailing know-how created by Tesco UK. Furthermore, the retailer brand development and handling process of Tesco Korea has been operated with the help of Tesco UK. This might mean that Tesco UK has directly or indirectly an impact on the improvement of Korean retailer brand development skills. As a mechanism to transfer retailing knowledge developed in the home market into the host market, one of the international retailers, Tesco UK has adopted many different ways such as annual meeting, trading meeting to import or export own retailer brand products, offering of operation manual developed by Tesco UK and buyer cooperation between Tesco UK and Korea, in order to share information. Through these communication techniques, the knowledge of Tesco UK has been transferred to Tesco Korea. This research accordingly suggests that retailer brand market share is apparently related to how sophisticated or advanced the knowledge of the retailer brand development and handling process of retailers are. It is also demonstrated by this research that advanced development and handling skills make a considerable contribution to increasing retailer brand share in markets with a lower share or no presence of retailer brands.

• Proceedings of the Korean Reliability Society Conference
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• 2002.06a
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• pp.281-285
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• 2002

• Asia Marketing Journal
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• v.10 no.3
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• pp.147-168
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• 2008

Samsung Tesco is a representative company that is successfully enforcing 'sustainable management' through creative, systematic corporate responsibility (CR). The concentration on CR is because of the fact that the modern society expects companies to do a role as a social citizen. For this reason, Samsung Tesco emphasizes that the cost of carrying on CR is an important factor in business which leads to a positive cycle in business, and accordingly is rather an investment than a cost. The reason why Samsung Tesco proclaimed its resolution to make best efforts on CR is because Samsung Tesco thinks CR is a necessary task and responsibility of a company. Samsung Tesco is doing various activities continuously, and is investing by increasing its costs on CR and systemizing the organization. Consequently, Samsung Tesco is being evaluated as the first and best innovative company in the distribution industry. This case study firstly shows the actual conditions of domestic companies in doing CR. Secondly, it analyzes how Samsung Tesco is carrying out the cultural, sharing, and environmental CR. And lastly, it gives some strategic points on successful CR.

• The Journal of Information Technology and Database
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• v.6 no.1
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• pp.115-122
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• 1999

현재 국내 유통업계, 신용카드업계 및 금융계 등을 중심으로 데이터베이스 마케팅 활동이 전개되고 있다. 이러한 추세는 정보 기술의 발전, 홈쇼핑 및 통신판매업계의 급신장, 인터넷으로 대표되는 새로운 광고 매체의 발전, 이를 이용한 전자 상거래의 도입 등으로 더욱 가속화되리라 예상된다. 본 고에서는 이러한 추세에 부응하여, 선진국 유통업계의 데이터베이스 마케팅 사례를 소개한다. 하나는 캐나다의 Eaton 백화점의 고객 관리 사례이며, 다른 하나는 영국의 Tesco 수퍼체인의 데이터베이스 마케팅 사례이다.

• Distribution Business Review
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• no.2
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• pp.93-104
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• 2002

Wal-Mart, Carrfour, Makro, Tesco, Costco... 언뜻 보기에는 세계적 유통업체의 순위를 나열한 것 같지만, 실은 국내 영업을 통해 이미 친숙해진 브랜드들이다. 국제화가 기업의 시장확장 전략의 하나라고는 하지만, 5-6년 새에 국내 유통 시장이 이러한 세계적 업체들의 각축장이 되었다는 사실은 여러 가지를 의미한다. 논의의 포커스는 먼저 이들 업체들이 진입하기 위한 충분 조건 즉, 국내 시장의 매력도에 맞춰질 수도 있고, 또 다른 시각에서는 왜 이러한 업체들이 시장확장을 해야만 했는가의 관점, 즉 필요조건에 포인트를 둘 수도 있다. 실제로 지금까지 진행된 소매 기업의 국제화 전개에 대한 논의는 대부분이 이와 같은 범주에서 양자를 모두 다루는 형태로 이루어졌다. 그러나, 국내 소매시장이 어떻게 국제화의 길을 걷게 되었는가를 살펴보는 본고는 후자인 필요조건 쪽 논의에 초점을 맞추고자한다.(중략)

• Distribution Business Review
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• no.2
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• pp.105-116
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• 2002

유통업도 이제는 제조업과 마찬가지로 국경의 개념이 허물어지고 있다. 무역자유화와 더불어 해외투자가 자유화되면서 유통기업들도 해외에 진출하여 영업 반경을 넓히고 있다. 우리나라에서도 지난 1996년 유통업에 대한 외국인 투자가 자유화됨에 따라 까르푸(Carrefour), 월마트(Wal-Mart), 테스코(Tesco), 코스트코 홀세일(Costco Wholesale)과 같은 굴지의 다국적 유통기업들이 국내에서 영업하고 있다. 전통적으로 유통업은 내수 위주의 산업으로 지역 소비자와 밀접한 관계를 유지해야 하기 때문에 해외 진출에 소극적이었으나 최근 유럽 및 미국 업체들을 중심으로 동남아 및 남미에 대한 진출을 확대하고 있다.(중략)

• Journal of Applied Reliability
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• v.5 no.4
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• pp.427-438
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• 2005

This paper is concerned with the problem in predicting the reliability of an LCD product, Product reliability calculation methods classify accelerated life test (ALT) and using the reliability standard as MIL-HDBK-217F and Telcordia SR-332. The reliability standard can calculate estimating value more quickly than accelerated life test. The system MTBF was calculated in accordance of Telcordia SR-332 standard which includes directions of part electronic measurement, temperature rise and environmental test data. This research is intended to obtain the useful information for each electric design step to save time and cost.

• 한국HCI학회:학술대회논문집
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• 2008.02b
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• pp.608-613
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• 2008

Web usability for e-commerce sites becomes a more important issue as e-commerce gains its popularity. As for fresh foods, consumers are especially sensitive to the quality of information during transaction process. Successful fresh food e-commerce sites, such as Wine. com and Tesco, identified regular usability testing as part of key success factors. This paper aims to identify processes for evaluating usability of fresh food e-commerce sites and provide recommendations to improve usability. The study aims to evaluate Web usability of selected Web sites using heuristic evaluation to provide objective Web usability analysis for each transaction process and think aloud method to understand how users actually evaluate the Web site.

• Journal of Distribution Science
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• v.11 no.9
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• pp.5-15
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• 2013

Purpose - The research aim is to shed empirical light on whether quality-focused retailer brands such as Premium brand of Tesco Korea, Prime of Lotte Mart, and Best of E-Mart in the grocery market, make a contribution to developing store loyalty in the Korean market particularly. Research design, data, methodology - After developing sixconstructs, such as higher quality, stock availability, price levels, national brands, retailer brand attitudes, and store loyalty, the authors adopted exploratory factor analysis, confirmatory factor analysis, chi-square test and structural equation modelling as a research technique. Results - It was found that higher quality strongly influences the retailer brand attitude formation, and that retailer brand customers were sensitive to price levels. Buyers are, nevertheless, relatively less aware of price levels, when purchasing quality-oriented retailer brand types. Conclusions - The research implied that quality-oriented retailer brand types make a significant contribution to retailer brands attitude formation, and further, building store loyalty.

• Journal of Distribution Science
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• v.2 no.1
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• pp.39-62
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• 2004

국내에 진출한 Carrefour, Wal-Mart, Tesco(home plus) 등 다국적화된 소매기업들을 통하여 주 2 휴일제 실시로 변화가 예상되는 그들의 점포운영방안을 실적을 분석해봄으로써 보다 효율적인 경영전략과 운영 방안을 모색해보고자 하였다. 국내 할인점의 포화기 진입단계에 들어선 시점에서 국내 진출 다국적 기업들은 국내 선두 기업과 비교하여 짧은 진출 역사에도 안정성과 수익성 측면, 활동성 부문에도 양호한 결과를 나타내고 있으며, 이들의 운영의 전략적 측면은 구매 부문의 EDLP와 운영부문에 EDLC가 선 순환되고 유통·물류정보시스템과 결합하면서 Low Cost Operation이 추진하고 있음을 알 수 있다. 다국적 소매기업들은 표준화와 현지화를 대립이 아닌 양립과 조화로 보면서 현지화 부문에서는 MD(VMD) 부문 개선과 고객서비스를 개선함으로써 국내 기업들의 강한 경쟁자로서 접근하고 있다고 판단된다. 일부 우려에 대한 다국적 기업의 실적 저조에 대한 판단은 그들의 경영전략과 현지화 단계에서의 차이를 감안하면 이른 판단으로 사려 되며, 이러한 다국적화 소매유통기업에 대한 운영방안에 대한 고찰은 다국적 소매기업 및 국내 소매업체들의 경쟁력 향상에도 기여할 것으로 본다.